SUMMARY

• Having 8 years of IT experience in Salesforce as, Senior Developer, Developer, and Administrator.
• Experience in SFDC development using Apex classes, Apex Triggers, Visual Force, Apex Test Methods, JavaScript, Force.com IDE and SOQL.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts and Permission Sets.
• Experience in Data Loads for SFDC Standard objects, Custom objects. Used different data tools like Apex Data Loader and Import Wizard, SFDC Data Export etc.
• Experienced in writing Visual force pages, controllers by fetching the data usingWeb Services REST API,SOAP API.
• Experience in developing Jquery Data tables for client side processing.
• Extensive experience in analyzing business requirements and converting to Salesforce custom objects, lookup relationships, junction objects, master - detail relationships.
• In-depth experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, Process Builder and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Developed responsive visualforce pages using Bootstrap framework.
• Analyzing bugs, interacting with team members in fixing errors and UAT and also assisted in Post - Production support.
• Experience in CRM business processes like Opportunity Management, Lead Management and Account Management.
• Experience in Salesforce CPQ.
• Worked on creating Lightening Pages Inside Lightning Community Builder.
• Worked on designing and developing Lightning Community Builder and developed Lightning Components using Lightning Design System
• Worked in both Waterfall and Scrum model.
• Experience developing through all phases of the development lifecycle, from initial technical designs, implementation, testing, to production deployments.
• Highly seasoned and accomplished Salesforce Developer with a strong record of client satisfaction.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS

• Declarative development
• Programmatic development
• Lightning Design System
• Metadata
• SOAP and Rest API
• Force.com IDE plugin
• Force.com Migration Tool
• Apex Data Loader
• JitterBit
• Informatica Cloud
• Salesforce CPQ
• Zuora
• HTML/CSS & Jade
• Javascript & jQuery & Bootstrap
• Core Java

PROFESSIONAL EXPERIENCE

Confidential

Sr. Salesforce Developer

Responsibilities:

• Extensive development experience with best practice implementations using Apex (triggers, batch classes,inbound email service classes), Visualforce, SOAP and Rest Web services, Force.com API's.
• REST API with MSTR system and SOAP API with Oracle SOA system.
• Extensive Experience working in implementation of Case Management inServiceCloudConsole.
• Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in the application.
• Involved into Salesforce CPQ product Configuration and pricing Configuration with some advanced functionality of Salesforce.
• Upgraded Pricing and Calculation engine to use Advanced Calculator.
• Constructed condition/action rule to target quote and line level fields.
• Designed and implemented various condition that trigger price rules.
• Defined formulas, summary variables, and formula fields as sources of price actions.
• Created custom objects and fields for lookup queries within price rules based on customer requirements.
• Expert in migrating data from various systems into Salesforce CRM using ETL tools - Informatica cloud experience, to synchronize data between Sales.com and web service endpoints.
• Created the Configuration Workbook and Deployment Checklist and updated the same based on subsequent releases based on the organizational needs.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
• Extensively used Agile Scrum methodology to reach our business team goal by gathering day to day requirements and building them using Force.com platform.
• Working on building and embed Lightning Components in Visualforce Page by using new Lightning Out feature by event-driven programming, Where I write my handlers that respond to interface events as they occur. The events have been triggered by user interaction.
• Experience in Aura framework, Lightning Components and Salesforce Lightning Design System(SLDS).
• Developed VisualForce Pages,apex classes to customize the view and functionality of the Knowledge Articles.
• Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
• Developed client-specific solutions on the Force.com platform using Apex, Visual Force, Process Builder.
• Worked with Data loader for loading the attachments into salesforce.com, related to objects like Accounts, Contacts, Opportunities, and Activities.
• Created and maintained User Roles, Security, and Profiles that was required for the Salesforce Knowledge implementation.

Confidential

Salesforce Developer

Responsibilities:

• Developed Apex classes and Triggers to support the custom functionality.
• Developed Visual force pages using Bootstrap for responsive design.
• Monitoring and guiding the teams to deliver complex implementations engagements
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Implemented custom styling and client side validations using Java Script.
• Developed Batch classes.
• Used Pick lists, Dependent Pick lists and Record Types to enforce data quality.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Creating techno-functional design documents and process specs related to project & process strategies.
• Meetings with client on requirement estimations and Weekly delivery dashboard review for all phases of Mocks/SITs.
• Desgin and development of complex address validation for huge customer data for various countries across the globe using Google Maps and UPS API .
• Customer Master Data migration using Workbench, Apex Data Loader, Jitterbit.
• Develop complex commission caluclation for employees with custom business processes for territory managers across the globe.
• Design and implement sharing model for users globally with Role hirerarchy, territory management, apex managed sharing & account teams.
• Quarterly generation of new reports & dashboards for regional Sales Managers, Territory Managers and Sales Reps etc,.
• META-DATA or Code deployment using ANT, Diff checker & Jenkins CLI.
• Managing and review of teams development & deployment plan.
• Involved into APTTUS-CPQ product Configuration and pricing Configuration with some advanced functionality of Salesforce.
• Developed Quote Documents using X-AUTHOR for word, also developed Customized login screen for community user and functionality to redirect user from Salesforce to APTTUS CPQ Quote creation using APTTUS API’s, APEX, Visual Force and trigger.
• Worked withAPTTUSQuote to Cash app. Knowledge of generating quotes, contracts and invoicing flow.

Confidential

Salesforce Developer

Responsibilities:

• Ownership on Requirement Analysis, Technical Design, Data Modelling, Development, Environment Strategy Planning
• Development of functional design document and technical design document.
• Implemented Complex Algorithms and calculations depending live client/end-user situations.
• Implemented various business processes using apex, visualforce with jQuery, Apex Triggers, Time based Workflows, sharing techniques, portal site implementation, involved in bug resolution and also in crucial deployments.
• Played a key role in Registration module Phase.
• Implemented Salesforce latest tools like Platform cacheing to reduce page break out and user experice with quries returning more than 7M records.
• Managing build, development & deployments for every sprint.
• Develop and manage CI Jenkins for automated deployments.
• Build Solution and unit testing - Configuration, reports and dashboards, Data Management and Data Loading.
• Involved in task allocation, Knowledge Transfer's, issue/query resolution.
• Prepare and execute system test cases.

Confidential

Salesforce Developer

Responsibilities:

• Initially responsible for knowledge transition from client team and preparation of System Appreciation Document .
• Support of the application based on an in-house support ticket system and Live user support to handle P1, P2 level SFDC issues.
• Interacting with various teams (Pega,Iseries,L3 etc.) to analyze and solve integration issues.
• Design and develop enhancement requests to simplify business process.
• Worked on Web-Services, SOAP, REST API etc,.

Confidential

Salesforce Administrator

Responsibilities:

• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts and Cases.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Integrated applications using web services by consuming the WSDL files for extracting the data from the external systems.
• Meet regularly with interdepartmental work group to monitor and evaluate the portal, discuss policy issues and recommend service improvements.
• Performed the detailed analysis of functional and technical requirements; designed & deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects.
• Created email templates and inbound emails using Visual Force for clients and customers.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Developed business documents for Salesforce.com Custom objects.
• Used Force.com Migration tool to make deployments to different sandbox environments.
• Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
• Configured Custom Objects, Formula Fields, Validation Rules, Assignment Rules, Workflow
• Configured List Views, Custom Reports & Dashboard.
• Set up Data Security for the users.
• Used Data Loader to Import Data from Legacy system.
• Worked with developer to build and validate Conceptual, Logical & Physical Data Model and Integration touch points Requirements
• Ability to translate customer requirements into specification.

Confidential

Java Developer

Responsibilities:

• Involved in the High level and detailed Design, Coding, Testing, and Implementation of the applications.
• Created the rider’s module, where information of clients are collected, stored, and managed.
• Developed code for Vendor module& Product module which contain information about various vendors from which insurance are bought and their product information respectively.
• Involved in creating JSP pages, JavaScript’s validation and developed error handling framework for the application.
• Preparing unit test cases and documents for QA.
• Involved in the Data-Migration activities for creating Data Mapping documents from client source data to our new target system.
• Used AJAX for asynchronous communication with server to provide better user experience.
• Writing standalone Java classes, reusable components and Java Beans for getting data from oracle tables.
• Written hibernate mapping files, POJO classes.
• Involved in writing HQL queries and criteria queries.
• Supporting System Integrating Testing and User Acceptance Testing.
• Performing the Unit testing and basic functional testing with different set of data.