SUMMARY

• Information Technology professional wif 14 years of experience in Banking IT services domain, wif expertise as Business Analyst, Consultant, Business/ Product development and Process Reengineering.
• Specialize in Application/ Systems Functional Analysis and Design, Business/Operational process management and Enterprise Application Integration. Hold expertise in strategic business & technology planning, design and delivery.
• Practised in requirement gathering, business analysis, systems design, integration, implementation, business process reengineering, testing and quality assurance, project management. Areas of expertise include the below

TECHNICAL SKILLS

Languages/Frameworks: JavaScript, HTML5, CSS3, XML, C, C++,jUnit, HttpUnit, jQuery, JSP, Servlets

Web Service Technologies: WSDL, Soap UI, XML/XSD

GUI/Tools: SQL*Loader, SQL*Plus, SQL Developer, Toad

Databases: Oracle 11g/9i, MySQL, MS Access, SQL, PL/SQL

Utilities: IE 5.0/5.5, Netscape 4.7/6.0, Mozilla, Putty, WinSCP

Microsoft Office Suite: Word, Excel, PowerPoint, Visio, MS Projects (excellent expertise)

Use: Cases, UML, DFD, State Charts, Entity Relationship Diagrams, Flow Charts

Project Management Skills: (Waterfall, Agile)

Experience: wif CMMI L5 Project Management

Experience: in JIRA and Scrum, User Stories

PROFESSIONAL EXPERIENCE

ACH Payments - Transforming

Confidential

Responsibilities:

• Performed role and responsibilities of business analyst driving project implementation through SDLC cycle, i.e. since initiation to go-live
• Conducted requirement gathering, reviewed current system functionality, operational and business processes. Studied current state issues and drawbacks
• Interacted wif Confidential internal stakeholders and external partner banks to define new system solution design and reengineered business processes for ACH payments using ISO payments standards
• Prepared Functional Specification Document, Payment processing Flowcharts, User manuals
• Provided techno-functional support to business, technology, operations users, QA/ Testing team,
• Prepared strategy documents for ISO standards payments processing, testing, phased roll-out
• Drove techno-functional communication and coordination wif Confidential Bank’s global partners for payments processing
• Worked on legacy, iSeries servers based payments application, catering to SWIFT, ACH Payments, Wires and supported its transformation to new solution using ISO Payment Standards such as (pain, pacs, camt) facilitating end to end automated processing of payments
• Flexcube- Payments and Collections Module enhancements (Direct Debits, Credits, Reversals, Returns Processing) for Confidential Bank, USA.
• Performed requirement analysis discussions wif project team, participated in FSD design and signoff.
• Conducted walk through on BRD and technical specifications.
• Planned test scenarios, developed test plans and schedules, configuring test environments, conducted testing.
• Tracking test results, raising defects, test and signoff test releases.
• Preparing user manuals and other project documentation.
• Integration of Confidential Express Send Remittance Service wif Flexcube for online real time cross border remittances.
• Project involved interfacing Confidential “Express Send Remittance” service application wif Flexcube for TEMPeffecting online real-time funds transfer from Wels Fargo customers to their beneficiaries in India
• SOAP over http, Web Services and SOA technology was used to develop the interface.
• I lead the requirement gathering, analysis and worked on interface design from functional perspective
• Conducted daily discussions wif Confidential team to finalize requirements, interface and design.
• Prepared FSD and BRD
• Conducted testing for application and interface and email/SMS alert solutions
• Prepared user manuals, training to operations team on surround support processes and application usage

Confidential

Technical Resourcing

Responsibilities

• Working as a Business Analyst, providing techno-functional expertise for implementation projects, current system enhancement projects and new interface/integration projects
• Communicating and coordinating wif project stakeholders, acting as an interface between Confidential ’s business, operations and technology stakeholders.
• Conducting requirement gathering, reviewing current system functionality and current business processes. Studying current state issues, drawbacks and constraints
• Work wif technology team to design new system features and functionality, reengineer business processes, implement automated processing to fulfil business objectives and goals
• Prepared requirement document, functional specification document, use cases, process flowcharts, user manuals, go-live deployment strategies and detailed execution plan
• Working wif testing/QA team to define test scenarios, test strategies and provide technical and functional support for SIT, UAT and End to End Testing. Use ALM/QC for defect tracking and testing
• Provide post production application support, provide user training, respond to user queries
• Prepare reports, updates and MIS for project stakeholders
• Worked on Flexcube UBS core banking application, various modules related to payments and retail banking.

Confidential

Senior Principal Consultant

Responsibilities

• Responsibilities included driving each project through software development life cycle right from client interactions, feasibility / profitability study, budgeting, resource planning.
• Requirement gathering/elicitation, preparing BRD, FSD, Design documents. Conducting presentations to stakeholders on requirements and obtaining signoffs.
• Perform testing activities such as (IUT, UAT, SIT and Unit Testing). Designing test cases/scenarios use cases, impact analysis (regression testing).
• Preparing test schedules and test plans wif deliverables. Preparing test environments (test data, scripts, and set-up/ configurations). Working wif testing applications such as JUnit, HttpUnit, JIRA, ALM QC
• Prepare test defect reports, send update reports to stakeholders, liaise wif third party/interface teams for requirement gathering, solution design and testing
• Such as maintaining project artefacts, traceability matrix, configuration management, baselines
• Prepare user manuals, conduct user trainings, meet QA requirements, and prepare for project audits.
• Meetings and Co-ordination wif various user groups, preparation of project plans, providing scheduled management and stakeholder updates

Confidential

Senior Consultant

Responsibilities

• Working as Business Analyst/ Consultant, implementing project through software development life cycle right from concept initiation, feasibility / profitability study, requirement gathering, development, implementation and post production support.
• Working wif project stakeholders to assist and support scope definition, objective and goal identification for the project.
• Preparing business requirement document, communicating and collaborating wif business, product and operations users obtaining requirement approval
• Translating requirements into functional specification, working wif system development team to define new solution functionality and features.
• Providing support and assisting testing team in conducting Unit and System Integration (SIT) testing
• Giving new system demo, presentation and training to user groups, preparing user manuals.
• Providing support to users for issue resolution, responding to user’s query during implementation and providing post go-live production support
• Preparing reports, meeting minutes, report and updated for senior stakeholders and client representatives

Confidential

Senior Consultant

Responsibilities

• Requirement gathering through detailed understanding of Business needs, Operational constraints, thorough analysis of surround system impact, study of competition offerings and review of industry trends.
• Assisting wif product development and system design for retail banking and alternate delivery channels of Bank such as Internet Banking, Mobile banking
• Conducting meetings and coordination wif project stakeholders for designing new systems, solutions and business processes
• Preparation of Business Requirement Documents clearly defining business requirements, proposed functionality, new operational processes and surround system impact.
• Solution designing from functional and technical perspective. Reviewing functional / technical specifications submitted by Bank’s vendors.
• Defining test strategy, creating test case scenarios and test plan. Conducting new product/application UAT.
• Conducting audit and user walk through and providing training on new applications / products. Preparation of user manuals and knowledge documents for internal users and clients.
• Supporting production movements, conducting post verification tests and post production system/application support.
• Conducting research on new technologies, solutions, offering in market for the areas being handled. Meeting vendors and reviewing new vendor products. Preparing white papers, presentations for senior management on new product s / technologies and drafting road map for products / channels being handled

Confidential

Officer Systems/IT

Responsibilities

• Managing information technology and operational requirements related to Bank’s ATM delivery channel. This included gathering requirements from business users and preparing business requirement document
• Communicating requirements to bank’s vendors/ software developers and working wif them to design new system solutions
• Providing technical support to users for conducting UAT and training them on new system features
• Providing production support and assisted in implementing new changes
• Worked on Bank’s debit card payment processing and reconciliation system, providing techno-functional support and resolving technical queries from users
• Performed responsibilities of business analyst in implementing Finacle core banking solution for Confidential ’s alternate channels. This involved working through the complete SDLC cycle starting wif requirement gathering, system design, testing and production support
• Providing periodic updates and technical reporting to Confidential ’s IT department senior officials and Bank’s senior stakeholders