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Technical Business Analyst Resume

Lansing, MichigaN

SUMMARY

  • Over 12 years of business analyst experience reviewing department policies and procedures to identify areas of improvement in efficiency, developing documentation, creating process flow diagrams, testing plans, and training staff
  • Over 9 years of Technical Analyst experience gathering, documenting, and analyzing technical requirements to develop security related project initiatives, gap analysis’, action plans, and code requirements
  • Over 2 years of experience as an Independent Consultant specializing in Lawson Security for Confidential including model conversions, migrations, auditing, and troubleshooting for various clients
  • Security Administrator for teh Confidential Lawson Human Resources Management System managing access for over 800 Core Users and 53,000 employees
  • Project Manager for teh Confidential Lawson Security project including teh conversion of all EMSS and Core Users to teh new security model, corresponding project deadlines and testing wif teh Infor Smart Office implementation project, and managing teh re - write of teh custom identity management application for access approvals and account management
  • Well-non technical resource wif an aptitude for learning various products to quickly analyze, research, and resolve issues and develop solutions dat meet business needs

PROFESSIONAL EXPERIENCE

Confidential, Lansing, Michigan

Technical Business Analyst

Responsibilities:

  • Security Model management including complex rule writing, migrations, functional analysis, testing, and validation to ensure teh model meets standards and requirements
  • Subject Matter expert for all Confidential projects and applications dat interface wif teh Lawson HR System including upcoming 10.x application upgrades and hardware implementations
  • Responsible for identifying system enhancements, managing change requests, and working closely wif technical staff to resolve issues and maintain teh integrity of teh HRMN Security Administration Website (custom application)
  • Create business models, process models, data models, and workflow models for various systems and processes dat interface wif teh main ERP system as well as corresponding applications
  • Debug and troubleshoot system issues using established testing scenarios as well as developing and applying new testing methodologies including maintaining documentation of test results and implementing updated test standards and procedures to team members
  • Create, monitor, and reconcile various audit reports to ensure system integrity; track and provide metrics to upper management
  • Assure documentation supporting significant decisions effecting teh Lawson System is sufficient for internal and external audit defense
  • Provide information to auditors and develop responses to audit findings, internal control evaluations, and FISCAM
  • Development of functional design documents, procedures, best practices, training materials, communications, test scenarios, implementation plans, and system documentation
  • Responsible for all system testing during migrations, environment upgrades and Disaster Recover simulations including teh creation and maintenance of testing scenarios and tracking mechanisms
  • Primary contact for Business Owners and Technical Support staff to assist in troubleshooting issues and recommending proper resolutions in a timely manner

Independent Lawson Security Consultant

Confidential, Roseville, Minnesota

Responsibilities:

  • Assisted wif conversion and design of security models for clients currently on LAUA moving to Lawson Security
  • Migrated existing Lawson Security models and users to version 10x
  • Reviewed security models auditing design and complex rules to provide gap analysis and recommendations for model improvements
  • Security model troubleshooting and issue resolution
  • Provided training and was responsible for working wif clients to understand issues, troubleshoot problems, and resolve them in a timely manner
  • Provide telephone customer service and technical support to all Confidential employees
  • Responsible for consistently and accurately processing transactions on a daily basis
  • Process and distribute bi-weekly payroll using Peachtree Accounting Software
  • Provide employees wif information regarding benefits, policies, and procedures including conducting new hire orientations and compliance trainings
  • Create and implement companywide professional forms, policies, and procedures

TECHNICAL SKILLS

  • Microsoft Access Database development and maintenance including table structures, queries (simple & complex), forms, and reports
  • Advanced Microsoft Excel experience used for data parsing and validation
  • Microsoft Visio for teh creation and maintenance of business and data flows
  • LDAP Browser Tools for data validation and report creation
  • Project Management including teh creation and maintenance of Project Plans, resources, and timelines using Microsoft Project
  • JavaScript, HTML, XML, Perl, Office Product Suite
  • Attended multiple Xcelcius (SAP/Business Objects Tool) training sessions, assisted wif teaching materials, and functional demonstrations
  • Lawson Tools, Lawson Security Model

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