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Managing Partner Resume

Dallas, TX

TECHNICAL SKILLS:

MS Office Suite * Siebel * K Track Database * Transaction Tracker * Fast Track * Clear Quest * Atlas (CIS) * Cordaptix (SPL) * ERCOT Portal * TMF Database * ISO9 Database (QMS) * Lotus Notes * Sales forces

WORK EXPERIENCE:

Managing Partner

Confidential, Dallas, TX

Responsibilities:

  • Develops strong relationships with key retail providers in the ERCOT market
  • Created plans for future growth throughout the united states as well as other countries
  • Generate reports to present to the executive team
  • Develop and manage a team of inside and outside sales agents
  • Provided training for all new hires
  • Manage the completion of each teams sales goals by the deadline
  • The subject matter expert of all policy and procedures within NGP Americas

Business Development Manager

Confidential, Las Colinas, TX

Responsibilities:

  • Provides electricity and related services to more than 200,000 competitive electricity customers in Texas,
  • The fourth largest retail electricity provider in Texas.

Business Development Manager

Confidential

Responsibilities:

  • Develops and contacts existing or potential clients, builds relationships, sells and maintains all Confidential commercial accounts
  • Schedules appointments with customers via telephone, direct contact, networking, and leads follow up activities.
  • Achieves required gross margin by presenting products, overcoming objections, asking for the sale, and closing the deal.
  • Presents contracts to customers and acts as a liaison between Confidential and account.
  • Functions as an account advocate to clients on behalf of Confidential regarding questions or disputes.
  • Prepared data in the testing environment to ensure "Go - Live" readiness for outsourcing transition.
  • Provided informational support to Account Managers, Sales, Project Coordinators, and the Large Business Market Billing Group by performing a role as the industrial liaison to expand subject matter expertise.
  • Facilitated the collection of data used to document Account Reconciliation, Quality Assurance, and also created metrics for outsourcing scorecard.
  • Implemented system change requests to improve the Contract Setup efficiency and data integrity; recorded the positive and negative impacts.
  • Documented business process work - around for billing, account setup, and quality assurance in case of manual processes to compensate for system gaps and defects.
  • Managed a team of five employees
  • Responsible for developing a successful and profitable relationship with two vendors who account for 7 mm out of the 12 mm gross margin made in 2008.
  • Recognized as team leader by peers and often mentor new hires that join the sales team.
  • Achieved gross margin by generating significant new business through cold calling and door to door

Contracts Analyst

Confidential

Responsibilities:

  • Responsible for comprehensive contract and account maintenance for large and mid - market commercial accounts
  • Obtain historical usage information from Texas Delivery Service Provider (TDSP) and distribute to the appropriate Confidential departments or groups to facilitate pricing of new and renewing accounts
  • Initiate, complete and log the credit approval process and resolve deposit requirements prior to final client approval
  • Responsible for complete back-office support of the sales function to ensure internal enrollment requirements are efficiently executed in accordance with Confidential guidelines
  • Approve, execute and distribute signed contracts to the appropriate internal and external clients
  • Maintain contracts throughout the term of the agreement, which includes confirmation of switch dates, contract questions, renewal tracking, and other inquiries
  • Manage the enrollment or renewal of customer accounts through the first billing cycle and send welcome or renewal packages to clients after contract execution
  • Implemented quality gate procedures and maintained various contract reporting tools for commercial team.

Business Analyst

Confidential, Las Colinas, TX

Responsibilities:

  • Administered sales contracts for large commercial, industrial, government, and education accounts.
  • Provided support to the business unit in order to ensure system upgrades were complete and recorded any issues related to the system enhancements.
  • Reviewed and negotiated the terms and conditions of multi - million dollar contracts for the client and increased revenue and customer satisfaction.
  • Managed ERCOT registration and EDI tracking analysis for large business commercial and government accounts.

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