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Saleforce.com Developer/admin Resume

Little Rock, AR

SUMMARY

  • 7+ years of IT experience in application design, customization, development, Web based application using Java/J2EEtechnologies with experience in SalesForce.com Platform.
  • Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
  • Experience in Administration, Implementation, coding, Design, support, and Configuration experience with Salesforce.com platform.
  • Experienced in developing and administrating projects on Salesforce platform.
  • Experience in SFDC related technologies such as Visual Force, Apex, and Integration.
  • Conducted technical process reviews, technical UAT’s, and worked in partnership with the business consultants.
  • Strong experience on SERVICE Cloud with CTI.
  • Good in designing and developing customer solutions in Apex, D/HTML, Visualforce, CSS, JavaScript, DOJO, AJAX, HTML5,Lightning, JASON, Dynamics AX and CPQ systemsand other technology.
  • Hands on experience in writing queries using SOSL and SOQL in Apex Classes and Triggers.
  • Sound experience in working all three aspects of Visual Workflows like flow design, flow management, and runtime. Experience in integrating Salesforce using SOAP and Rest API.
  • Strong experience in development and customizations of Salesforce.com applications using Visual Force, Apex classes, Apex triggers, Page Layouts, Workflows, Sharing Rules, S - Controls and migration tools.
  • Extensive experience in developing APEX classes, Triggers, Visual force pages, Controllers, writing Workflows, and Force.com API.
  • Implemented the Salesforce.com applications using Agile SCRUM technique that involves the iterative development methodology.
  • Implemented Formula fields, Validation Rules, Workflow Rules, and Workflow Approvals.
  • Experience in migration applications from Sandbox to Production using Force.com Migration Tools like Force.com IDE and CRM UI.
  • Extracted data from Salesforce.com application into the external databases (Oracle 10g) for generating large data reports using the Informatica.
  • Experienced in integration and data migration using Informatica Cloud and Data loader.
  • Extensive experience in creating approval processes, workflows, validation rules and sharing & security rules.
  • Experienced in implementing service Max.
  • Experience in working with Databases like Oracle, Microsoft SQL Server 2005/2008/R2, T-SQL and MySQL.
  • Experienced with Test-driven Development (TDD).
  • Experienced with Continuous Integration (CI) platforms and process.

TECHNICAL SKILLS

Salesforce Technologies: Apex, Apex Trigger, Apex Class, JavaScript & Visualforce (Page, Component & Controllers)

Force.com Tools: Apex Data loader, Force.com Eclipse IDE Plug-in, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool, Salesforce1

Programming Languages: C, .Net, Java, Java script, PL/SQL, HTML, APEX

Operating Systems: Windows (NT, 2000, XP, Vista)

Customization: Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in

Databases: MS SQL Server 2005/2008, Oracle 10g/9i/8i

PROFESSIONAL EXPERIENCE

Confidential, Little Rock, AR

Saleforce.com Developer/Admin

Responsibilities:

  • Designing and developing solutions based on functional, migration and integration using requirements for SFDC platform.
  • Developing prototypes on SFDC environment for Proof of Concept demo and for customer endorsement.
  • Developing UI using CSS, Bootstrap, Javascript, JQuery, HTML, AJAX, JAVASCRIPT remoting, JSON and XM.
  • Performing day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles, security.
  • Creatingcustom report types, custom reports and dashboards to meet the reporting requirements of the decision makers in the organization.
  • Creating and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
  • Working on complex data migration projects using Data Loader tool and Cast Iron.
  • DevelopingVisualforce pages, Visualforce custom components, portal pages with JavaScript and ExtJSfor validation.
  • Designing and developing APEX classes, APEX triggers, Apex Web services, integration, Custom Controllers, Controller extensions.
  • Implementing service cloud with CTI.Integration of Sales cloud with external information systems using SOAP API web services.
  • Integration of Oracle E-Business Suite products master data with Salesforce.com by using Cast Iron Application.
  • Deploy changes from SFDC sandbox environment to Production environment using change sets.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Visual Force Components & Controllers, App Exchange, Cast Iron(5.6), Data Loader, HTML, Java Script, ExtJS, Workflow & Approvals, Reports, Dashboards, Custom Objects &Tabs, SOAP API, Email Services, Sandbox, ANT migration, Force.com Eclipse IDE Plug-in, Windows 7,Integration,SERVICE Cloud.

Confidential, Chantilly, VA

Salesforce Developer/ Admin

Responsibilities:

  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
  • Implemented the validation rules on the objects and tabs, Page layouts, Custom tabs, and Components to suit to the needs of the application.
  • Developed various Tabs, Components and Visual Force Pages and Controllers.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Prepared test data files and uploaded the data in to Salesforce.com using data loader.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Created and edited reports and dashboards using Salesforce.com reporting tools to develop TEMPeffective reports that meet the needs of internal users.
  • Implemented the requirements on Salesforce.com platform using Eclipse.
  • Performed Admin Setup tasks in SFDC Test Environment like creating the Users, Profiles.
  • Used Agilesoftware development methodology.

Environment: Saleforce.com platform, Workflow & Approvals, Apex, Visual Force (PagesComponent & Controllers) Pages, Custom Objects, Custom Tabs, Data Loader, HTML, JavaScript, Reports, Eclipse IDE Plug-in.

Confidential, Minneapolis, MN

Salesforce Developer/Admin

Responsibilities:

  • Participated in system design and managing the design documentation.
  • Performed Gap analysis when migrating from .Net Application to Salesforce.
  • Implemented the Object Model (Custom Objects and Standard Object Extensions), Record Types, Relationships (Many-to-Many using Junction Objects), Formula Fields, Rollup Summary Fields.
  • Implemented Profiles, Roles, Users, Security (Sharing Rules, Organization Wide Defaults), Page Layouts, Custom Tabs and Reports.
  • Involved in Requirements gathering and business process analysis.
  • Mapped data from the legacy .Net applications to Salesforce objects and migrated data into Salesforce using the data loader.
  • Created custom Visual force page to track tutoring session details and the corresponding attendance. Created student performance tracking report and dashboards.
  • Used change sets to migrate customizations from sandbox to production environment.
  • Analyzed various AppExchange apps to meet some of the volunteer and grading requirements of the business.

Environment: Salesforce.com (Force.com Platform), Service Cloud, REST API, Apex and Visualforce, SOQL, SOSL, Data Loader.

Confidential

Java Developer

Responsibilities:

  • Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
  • Designed the system based on UML concepts, which include data flow diagrams, class diagrams, sequence diagrams and state diagrams using Rational Rose Enterprise Edition.
  • Designed and developed web pages using JSP, HTML and used JavaScript for client side validation.
  • Design and development of the application in n-tier fashion based on MVC Architecture standards and utilized Struts frame work.
  • Developed data model and stored procedures.
  • Used JDBC for communicating with the database.
  • Maintenance and production support of the application documented design and functional aspects of the application.
  • Worked closely with the Requirements team and analyzed the Use cases.
  • Elaborated on the Use cases based on business requirements and was responsible for creation of class diagrams, sequence diagrams.
  • Performed SQL operations using Oracle Database.

Environment: Java, JSP, Java Beans, MVC, JMS, EJB2.0, Weblogic8.1, JavaScript, Oracle8i, HTML, DHTML, XML, Windows.

Confidential

Java Developer

Responsibilities:

  • Adopted J2EE best Practices, using Core J2EE patterns.
  • Developed in Eclipse environment using Struts based MVC framework.
  • Designed and developed presentation layer using JSP, HTML and JavaScript.
  • Created JSPs using JSTL and Struts tag libraries.
  • Developed Struts Action and ActionForm classes. Created the Tile definitions as required.
  • User Input Validation is done using the JavaScript and ActionForm.
  • Used Session Beans for business logic and Entity Beans for database persistence.
  • Deployed J2EE components (EJB, Servlets) in WebLogic Application server.
  • Performed unit testing using JUnit framework.
  • Participated in Functional Design Document and Technical Design Document reviews.

Environment: Web sphere server, Struts 2.0, JSTL, CSS, DB2, JSP, JDBC, EJB, RAD, J2EE, Java, UML, HTML, Joint, Log4j, Javascript, J2ee patterns, SQL, MVC, CVS.

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