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Sr. Salesforce Lead Developer Resume

Plano, TX

SUMMARY

  • A certified Salesforce.com consultant with in - depth knowledge of experience in Salesforce.com CRM.
  • Over 9 Years of IT experience with around 5 years of experience in teh Salesforce.com CRM Platform as Salesforce Lead Developer, Salesforce Architect & Salesforce service cloud engineer and 4 years of experience with Java/J2EE technologies.
  • Domain expert in teh Mortgage, Investment Banking, Prime Brokerage, U.S Public Sector and Automotive domains.
  • Strong knowledge of CRM processes like Sales, Marketing, Customer Service and Strong knowledge of teh entire Setup in Salesforce and APEX programming.
  • Excellent Understanding of both Sales and Service cloud processes.
  • Have created Custom Objects, Custom Fields, Record Types, Workflows, Data Validation Rules, Custom Tabs, Page Layouts and Reports, Lookup & Master-Detail Relationships, Junction Objects. Created Custom Formula fields, Approval Processes, Reports and Dashboards, tasks and events.
  • Comprehensive understanding of Marketo, Email Marketing and Lead Management.
  • Worked on Data Migration and Data Loading using Apex Data Loader and Import Wizard.
  • Created Custom Controllers to make external web service callouts, validate and insert data. Designed Custom Formula Fields, Field Dependencies, Visual workflows, Apex Classes, Triggers, Visual Force and Site.com Pages, Validation Rules, Workflow, and Approval Processes for automated alerts, field updates, and Email Generation for 300 business partners.
  • Have worked on Standard Objects like Accounts, Contacts, Opportunities, Cases and Leads and did customization on teh same.
  • Experience in developing apex classes, triggers, Visualforce Pages, SOQL and SOSL Queries. Worked on Web Technologies like HTML, XML, JavaScript, WSDL and SOAP.
  • Underwent training on Salesforce.com CRM Platform which includes Salesforce Administration, Apex and Visual Force.
  • Configuring teh functionality for various modules of teh product based on teh Business Process document.
  • Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
  • Proficient in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
  • Proficient in security and sharing rules Confidential object, field, and record level for different users Confidential different levels of organization.
  • Web services API for implementing web services in teh application for access to data from different users.
  • Experienced in Batch jobs, Bulk triggers, Future methods, and Test Classes.
  • Familiar with Stored procedures Triggers and Functions using PL/SQL and AJAX.
  • Good exposure to AppExchange applications. Able to find appropriate applications, install and customize.
  • Experience in Implementing and executing System Logs and Debug Logs.
  • Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
  • Excellent team player, highly dedicated, self-motivated, quick learner with good communication skills and Excellent Confidential solving complex problems under strict deadlines.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce Applications, Apex Language, Apex, Salesforce CRM, Classes/Controllers, ApexTriggers, WSDL, SOQL, SOSL, Visual Force Pages / Components, S-Controls, Workflow& Approvals, Analytic Snapshots, Case Management Automation, Salesforce Communities, Service Cloud and Sales Cloud.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com, Force.com Platform

Web and Graphics: Java Script, HTML, HTML5, CSS, CSS3, Flash, Adobe Photoshop

DBMS: Microsoft SQL Server, Oracle 11g, Oracle 11i, Microsoft Excel, MS Access

Testing Tools: QTP, WinRunner, LoadRunner, Rational Test Suite, Quality Center

UML Tools: MS Visio, Rational Requisite Pro, Magic Draw UML

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Sr. Salesforce Lead Developer

Responsibilities:

  • Responsible in developing and implementing a custom Application to work in sync with teh existing application on teh Salesforce platform to be used by internal users and Partner users- to be used on web-browsers and through Salesforce1 mobile application.
  • Capture and share Account details, Opportunities, Change Requests coming in from internal and Partner portals.
  • Implemented Auto-submit Approval processes with teh use of Approval Process, Workflows and Triggers
  • Develop Visualforce pages for customCalendar and Gantt Chart features for teh application.
  • Develop Custom objects, fields, tabs, Workflow Rules, Validation Rules, define Related Lists, Relationships for implementation in teh Application.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on teh organization’s need.
  • Enabled and customized Communities for collaboration between Internal and Partner Users.
  • Define Custom Buttons and Actions to suit teh business requirement. Enable collaboration within her team and with partners (like us, Cog, etc) à likely means need a community (but Kelly said we should plan to use teh BOSS org)
  • Worked with import tools such as Apex Data Loader and Import wizards.
  • Resolved Salesforce.com usage problems.
  • Developed Salesforce.com ETL processes using Java and Salesforce Web Services Java API.
  • Used Full Sandbox for testing and migrated teh code to Production after testing.

Environment: Salesforce.com platform, Salesforce1, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, Java, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Eclipse IDE Plug-in, Windows XP.

Confidential, Arlington, VA

Salesforce Architect/Offshore Coordinator

Responsibilities:

  • Complete implementation of teh business unit’s need for Salesforce to manage their Sales/Service requirement.
  • Configured and customized Salesforce.com to meet business requirements - including objects, fields, page layouts, workflows, approvals and validation rules.
  • Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls.
  • Analyzed complex business requirements and designed solutions using Apex classes, triggers, Workflow Rules, Approval Processes and Visual Force pages.
  • Worked with import tools such as Apex Data Loader and Import wizards.
  • Resolved Salesforce.com usage problems.
  • Created Low level design documents (LLD), Functional requirement documents (FRD)
  • Performed Gap Analysis to check teh compatibility of teh existing system infrastructure with teh new business requirements.
  • Developed Salesforce.com ETL processes using Java and Salesforce Web Services Java API.
  • Conducted Training sessions for End users and Testing team.
  • Involved in conducting extended Knowledge Transfer Workshops to familiarize teh development team with teh platform and ensure their ability to maintain and perform enhancements in teh future.
  • ReviewedAppExchange applications for functionality and security risks.
  • Partner with business stakeholders driving teh requirements to be sure they have a complete understanding of teh improvements and changes.
  • Created and used Email templates in HTML and Visualforce.
  • Integrated teh web services by generating teh necessary stubs from teh WSDL files for extracting teh data from teh home grown applications by using teh home grown web services.
  • Integrated Salesforce with Tableau for Market Analytics.
  • Used Sandbox for testing and migrated teh code to teh deployment instance after testing.
  • Interacted with teh Salesforce.com premium tech support team on a regular basis.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), VB.NET, Data Loader, Tableau, Java, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Eclipse IDE Plug-in, Windows XP.

Confidential, Montvale, NJ

Lead SalesForce Developer

RESPONSIBILITIES:

  • Developed sales and marketing apps on Salesforce.com platform using CRM Process.
  • Involved in Salesforce.comApplication Setup activities and customized teh apps to match teh functional needs of teh organization.
  • Interacted with various business team members to gather teh requirements and documented teh requirements.
  • Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language Confidential backend and Visual-Force pages as user interface.
  • Used Sales Force Automation (SFA) for Sales Lead Management, Account and Contact Management and Approvals and Workflow.
  • Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on teh objects and tabs, Components and Visual Force Pages.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
  • Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
  • Developed Custom Objects, Custom Reports and configured teh Analytic Snapshots to dump teh data on regular basis for teh sales performance and lead generation statistics.
  • Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.

Confidential, Chicago, IL

Sr. Salesforce Administrator

Responsibilities:

  • Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
  • Implemented all pages to remove table based markup. New site is implemented using table-less layout, standard and SEO friendly markup using HTML5 and CSS3 to support broad range of browsers.
  • Worked in a software engineering/delivery environment as part of an agile team that followed modern DevOps practices around continuous delivery, testing, and maintenance.
  • TEMPEffectively used GitHub for Source Code Management along with other developers on team.
  • Worked inData Migrationfrom Traditional Applications to Sales Force Using Data LoaderUtility.
  • Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps
  • Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
  • Involved in Case Management with Workflow & Approval Process, User Entitlements and Rolehierarchy for Salesforce.com Applications
  • Implemented Field Level Security for sensitive data holder fields
  • Created Queues, Public Groups and Email Templates.
  • Created Summary reports, Matrix reports, Charts and Dashboards to assist teh business team.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

Confidential, Richmond, VA

Salesforce Developer/Salesforce Administrator

Responsibilities:

  • Worked with functional leads to transform and develop new requirements into design, implementation.
  • Designed, developed and deployed teh Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to teh needs of teh application.
  • Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming On Force.com Platform.
  • Involved in data migration and integration using DataLoader.
  • Worked in Administration, Configuration, Implementation and Support of sales force CRM and Sales force SFA applications.
  • Extensive experience in lead case management (Web-to-Lead, Email-to-Case).
  • Experience working with Salesforce.com sandbox and production environments.
  • Worked with Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Batches, Apex Web Services, App Exchange deployment, Apex Classes and Apex Triggers.
  • Scheduling Apex jobs for processing large records.
  • Unit and integration testing for new requirements and get teh UAT from teh business owner.
  • Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security and configured their sharing settings.
  • Created Custom Objects, Tabs, and Sharing Rules as per teh business requirements.
  • Worked on various Salesforce objects like Accounts, Contacts, Leads and Opportunities.
  • Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation leading to TEMPeffective Web-to-Lead communication with customers and partner portals.
  • Used SOQL & SOSL with in Governor Limits for data manipulation needs of teh application using Force.com Explorer.
  • Developed Apex Triggers, Apex Classes and Test Methods using proper controls & syntax and also experience in writing unit test cases.
  • Experience with Managing teh complex data Experience in Integrating App Exchange Applications with Salesforce, Informatica On Demand, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments, Working with different aspects of Web Services (XML, WSDL, SOAP,REST) & web integration with SDFC.
  • Worked on configuration, security and security controls aspects of Salesforce
  • Created various custom Reports and Dashboards as per teh customer requirements.
  • Worked on Record Types, Validation Rules, Triggers and Page Layouts.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

Confidential, New Jersy, NJ

SFDC Developer

RESPONSIBILITIES:

  • Interacted with various business team members to gather and document teh requirements for Salesforce Interface development and documented them
  • Involved in creating Gap analysis document identifying teh data, business process and work flows of teh organization with respect to Salesforce implementation
  • Involved in Salesforce application setup activities and customized teh apps to match teh functional needs of teh organization
  • Implemented Salesforce platform and Force IDE Plug-in using Eclipse
  • Worked on various Salesforce Standard objects such as Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
  • Designed and implemented Custom Objects, Page layouts, Custom tabs and Components to suit teh needs of teh application
  • Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security and configured their sharing settings.
  • Created and managed User Roles, Profiles, and Hierarchies, Public Groups, Security Controls, and Shared Settings
  • Imported accounts and contacts data through Import Wizard, Performed Data Analysis and migrated data to Force platform using Data Loader.
  • Designed different Communication templates. Created Workflow rules and defined related tasks, email alerts, and field updates to automate various manual processes.
  • Imported products and price books using Data Loader.
  • Wrote several queries on custom and standard objects using SOSL & SOQL.
  • Assisted Post-Implementation Support team with handling cases
  • Created formula fields and hyperlink formula fields.
  • Created Workflows and Approval processes and developed validation rules.
  • Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.

Confidential

Software Engineer

Responsibilities:

  • Developed test scenarios, test cases and performed manual testing.
  • Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements.
  • Performed API testing, functional testing, GUI testing, integration testing, database testing, regression testing.
  • Created Traceability Matrix between Requirements and Test.
  • Performed data accuracy, data validation and data integrity testing by querying teh database using SQL queries.
  • Participate in deployments to production and subsequent production smoke tests
  • Used Bugzilla for bug tracking and reporting, also followed up with development team to verify bug fixes and update bug status.
  • Involved in detailing project mission, data process flow diagrams, and timelines.
  • Worked with SQL queries for data manipulations.

Environment: Java, MySQL, Java Script, Tomcat, HTML

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