SUMMARY

• Over 9 years of diversified IT experience spanning across Business Analysis, Administration, Configuration, Implementation, Development and Support experience.
• Implementation experience of Salesforce. Confidential applications in Sales, Service and Support industries.
• Proficient in Case Management using assignment, escalation, workflow rules and actions.
• Worked on various salesforce. Confidential standard objects.
• Standard Objects like Accounts, Contacts, and opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Extensive experience of using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured teh permissions based on teh organizational hierarchy.
• Experience in APEX, Visual Force, SOQL, SOSL.
• Experience on Advanced Java and Java Script.
• Experience in building Visual Force Pages, Visual Force Custom Controllers/ Components, Advanced Search Functionality, Reports, Dashboards, Tabs.
• Installed Sales force Apps, configured and maintained user security permissions in compliance wif organizational Needs.
• Created page layouts, search layouts to organize fields, custom links, related lists and components on a record detail and edit pages.
• Experience of working wif diverse database platforms including Oracle, SQL server, MS Access.
• Involved in requirement gathering from teh client location, knowledge transfer and setting expectations on project progress at teh client end.
• Excellent communication and inter - personal skills, accustomed to working in both large and small team environments.
• A team player wif a strong work ethic, a positive attitude and teh ability to make teh best use of individual resources.
• Experience in Agile Scrum development methodology. Willing to relocate: Anywhere

PROFESSIONAL EXPERIENCE

Sales Force developer

Confidential, Bayer, NJ

Responsibilities:

• Involved in Salesforce. Confidential application setup activities and customized teh apps to match teh functional needs of teh organization.
• Interacted wif various business team members (JAD Sessions) to gather teh requirements and documented teh requirements.
• Worked wif various Salesforce. Confidential objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Designed and developed advanced dynamic views using JSP, Java Script.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, and dependent pick lists and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Used eclipse Force. Confidential toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Audited, uncovered and resolved data integrity issues wif legacy systems.
• Complete bulk imports of data using Apex Data Loader.
• Developed and maintained custom reports.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.

Environment: Saleforce. Confidential platform, Apex, Visual force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows, Java, Java Script.

Confidential

Salesforce Developer

Responsibilities:

• Lead planning meetings, analysis development, test inspections, and other project meetings throughout project life cycle.
• Laid a methodical approach for requirements gathering and BR Document generation.
• Developed various Custom Objects, Tabs, validation rules on teh objects and tabs.
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity.
• Created and deployed several reports using Salesforce. Confidential platform.
• Created Custom fields, pick lists, dependent pick lists, and validation formulas to teh custom objects.
• Created profiles and implemented Object and field level security to hide critical information.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.
• Worked on configuration and security aspects of Salesforce.
• Worked wif groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs and developed an action plan and specification document.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated hierarchical requirements.

Environment: Saleforce. Confidential platform, Workflow & Approvals, Record types,, Reports, Email,, Triggers, Sharing Rules, MS Word, PowerPoint, Excel, Validation Rules, Messaging, Dashboards, MS Project, Standard and Custom Objects Salesforce

Developer Verisign

Confidential

Responsibility:

• Performed teh roles of Salesforce. Confidential Developer in teh organization.
• Interacted wif various business user groups for gathering teh requirements for Salesforce. Confidential CRM implementation.
• Involved in Salesforce. Confidential Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Created Custom objects, custom fields, Picklist, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of VisualforcePages, Snapshots, Dashboards, and Email generation according to application requirements.
• Implemented teh requirements on Salesforce. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
• Worked wif various Salesforce. Confidential objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Developed Custom Objects, Custom Reports and configured teh Analytic Snapshots to dump teh data on regular basis for teh sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Interacted wif teh Salesforce. Confidential premium tech support team on a regular basis.

Environment: Saleforce. Confidential platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP. Sales force

Developer Salesforce

Confidential

Responsibility:

• Preparing LLD (Low Level Design), Technical Design Document as per teh requirements.
• Worked on various (SFDC) Salesforce. Confidential standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Manage page layouts, fields, and system interface/capabilities.
• Create and manage Workflow Rules, Field Updates and E-mail Alerts.
• Integrated teh web services by generating teh necessary stubs from teh WSDL files for extracting teh data from teh home grown applications by using teh home grown web services.
• Involved in various external applications integrating wif (SFDC) Salesforce. Confidential .
• Designed and deployed teh Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Email Alerts, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application.
• Created different Custom objects, Custom fields for various business needs.
• Worked wif teh (SFDC) Sales force to (SFDC) Salesforce functionality and automate teh process for record sharing from one organization to another organization.
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Used Data loader for data management in force. Confidential platform and Knowledge in cast Iron.
• Managed teh Sandbox Environment and refresh teh sandboxes and created teh new Sandboxes for business needs.
• Hands on experience in Administration setup like manage Users, Security Control and Data Management.
• Experience in designing Custom Formula Fields, Field Dependencies, Validation Rules.
• Work Flows and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Extensive experience of using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
• Involved in Mass imports and exports of data.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon use Roles and Profiles.
• Used Data Loader for insert, update, and bulk import or export of data from (SFDC) Salesforce. Confidential objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Developed and configured various reports and report folders for different user profiles based on teh need in teh organization.

Environment:Saleforce. Confidential platform, Apex, Visual force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, SOQL and SOSL.

Sales Force Developer

Confidential, NJ

Responsibilities:

• Involved in requirement gathering from users.
• Design Requirement documents and functional document for teh development team.
• Set up Marketing Campaigns, Campaign Hierarchies, lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Configured Campaign Management, Campaign Influence and Lead Conversion.
• Configured teh Case Management Process.
• Implemented Classes and Interfaces.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report folders to assist managers to better utilize Salesforce as a sales tool and configured various reports for different user profiles based on teh needs of teh organization.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on teh parent.
• Implemented SFDC Sales Cloud, Service Cloud, Web Services, Created Group, Deal Rooms provisioning and marketing teams.
• Accustomed Pick lists, Dependent Pick lists, and Record Types to enforce data quality.
• Designed Validation Rules along wif Roll-Up Summary Fields to maintain data quantity and data consistency.
• Implemented relationship fields for proper data loading.

Environment: Salesforce. Confidential platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

Sales Force Developer

Confidential, Chester, VA

Responsibilities:

• Responsible for gathering requirements from key users.
• Implemented Marketing and Sales processes covering Campaign, Leads, Accounts, Contacts, Opportunities, Forecasting, Quotes, Pipeline management etc.
• Implemented app-exchange applications.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Involved in Salesforce. Confidential application setup activities and customized teh apps to match teh functional needs of teh organization.
• Implemented teh requirements on Salesforce. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
• Involved in Data mapping specifications to create and execute detailed system test plans. Teh data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Created and used Email templates in HTML.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Interacted wif teh Salesforce. Confidential premium tech support team on a regular basis.
• Modified simple workflows to incorporate Email Alerts and Field Updates.
• Scheduled retrieval of report data to be used wif Analytic Snapshots.
• Worked wif Formula fields for calculation, related object display, integration and data realization.
• Worked wif Organization Wide Defaults, Role Hierarchies, Sharing Rules and Manual Sharing to implement Record-based sharing.
• Defined permissions for Profiles and Administrative permissions to grant/deny users access to platform features.

Environment: SalesForce. Confidential CRM Application Platform, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Java Developer

Confidential, Charlotte, NC

Responsibilities:

• Designed and developed advanced dynamic views using JSP, Java Script, XML, CSS3, XML Schema, HTML5, DHTML, Boot Strap.
• Designed, developed, and tested teh system which involved database modeling, Java/Swing development, SQL, JDBC.
• Web application development using J2EE: JSP, Servlets, spring, JMS, JDBC, Java Beans, RIA Frameworks, Jakarta Struts, Ajax, AngularJS, JSTL, Custom Tags, EJB, JNDI, Hibernate, ANT, JUnit and Apache Log4J, Web Services and Message Queue (MQ).
• Has used DOjo toolkit to construct Ajax requests and build dynmaic web pages uingJSp's, DHTML and java scripts.
• Provided custom reports and dashboards to support teh needs of teh users and executives.
• Worked on various standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Used Jakarta Struts Frame Work to implement MVC design pattern
• Involved in development using struts components - Struts-config.xml, tiles, form-beans and plug-ins in Struts architecture.
• Crystal reports are used for reporting teh database details.
• Teh diagnostics module used for monitoring server applications was rewritten using teh Dojo.
• Extensively worked wif teh JDBC Stored Procedures from DB2database.
• Developed EJBs business components (packages and Modified Classes) utilizing teh existing packages on Visual Age for Java 3.5.3.
• Used GWT to create teh screens for teh end users.
• Worked wif Core Java Applets, Multithreading, Serialization, Externalization, Collections.
• Designed teh application wif a web interface to accept user input and run teh rating of policies obtained by teh user input during teh night as a batch process.
• Worked wif J2EE Architecture, Design Patterns, available open source frameworks, TEMPhas written some frameworks and Oracle - SQL Writing, Performance tuning.
• Worked wif Java Profiling tools and Application Servers like Web Logic and SOAP, XML messaging, Agile, Scrum wif XP.
• Deployed teh GWT screens on to Tomcat during initial development.
• Currently in teh process of deploying teh application on teh production server running WAS 5.0 wif key role in performance tuning of teh system to achieve performance and scalability.

Environment: J2EE, WSAD 5.1, Java 2.0, Servlets, Dojo 2.0, Swing, Dojo, JSP, Web Services, Struts 2.0, JDBC, EJB 2.x, Web Logic, UML, XML, JNDI, XSLT, CSS3, HTML5, DB2, JavaScript, Angular JS, CVS, SunSolaris, Unix.SKILLSLOADER (6 years), JAVA (5 years), CRM (4 years), CUSTOMER RELATIONSHIP MANAGEMENT (4years), APEX (4 years), Saleforce. Confidential platform, Apex, Visual force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows, Java, Java Script. (8 years)ADDITIONAL INFORMATIONSkill Set:CRM Apex, Visual Force, Data Loader, Work Flows& Approvals, Sand box data loading. Web HTM5L, JavaScript, CSS3,JSFOperating Systems, Windows 9x/Me/NT/2K/XP, Linux (Partly) Programming Languages C, C++, Core JavaRDBMS MS-SQL server, Oracle,Sybase, SQL.Hardware & Networking Network & System Administration, Trouble shooting.