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Sales Force Developer Resume

San Jose, CA

SUMMARY

  • Over 7+ years of Extensive and Progressive IT Experience in the areas of Analysis, Design, Development, Coding, and Testing Enterprise level applications.
  • Experience in administration, configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform, SAAS (Software as a Service) application running in Cloud Computing Environment.
  • Extensive experience in designing of CustomObjects, Custom Fields, Pick list, Role Based Page Layouts, Workflow Alerts and Actions, Workflow Approval, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, work flows, relationships, lookups Design of Visual Force Pages, Snapshots, Dashboards and Email generation according to application requirements and Good web page design skills.
  • Experience with tools like Force.com Explorer, Force.com Migration and Force.com Excel connector.
  • Good exposure to AppExchange applications. Able to find appropriate applications, install and customize.
  • Extensive experience in customization, configuration, integration, Eclipse IDE, Apex, Visual Force and integration tools like Apex Data Loader, Cast iron etc
  • Proficient in Data Migration from Traditional Applications to Sales Force using Data Loader Utility, Data Extraction and Informatica on Demand.
  • Extensive experience in interacting with the senior management, business and IT users.
  • Proficiency in Object Oriented Languages like C, C++ and Java technologies.
  • Developed the static web pages using HTML
  • Worked with team members for full - cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients.

TECHNICAL SKILLS

Salesforce: Apex Language, Apex Trigger, Apex Scheduler, Visual force (Page, Component & Controllers), Apex Data Loader, Force.com Excel Connector and Force.com Eclipse IDE Plug-in

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading.

Databases: MS SQL Server, Oracle 10g, MySQL, MS Access

Technologies: C, C++, Java, Java Script, HTML, XML

Web Design Tools: Visual Studio 2008/2005/2003 , Adobe Photoshop, Dreamweaver, MS Office, Adobe Acrobat X Pro.

Operating Systems: Windows 2000 / XP Pro / Vista, Windows Server / 2008, Linux.

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Sales Force Developer

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation
  • Setup and customized the apps in Salesforce.com Application to match the functional needs of the organization
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
  • Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
  • Worked with Apex Classes, Apex Triggers and Visual force pages
  • Maintained user roles, security, profiles and workflow rules wherever necessary
  • Developed various Custom Objects, Tabs, Components and Visual Force
  • Created custom Dashboards for manager s home page and gave accessibility to dashboards for authorized people
  • Developed Custom Objects, Custom Reports and dashboard on regular basis for the sales performance and lead generation statistics

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader

Confidential, Denver, CO

Salesforce.com Developer

Responsibilities:

  • Performed the roles of Salesforce.com Developer and Administrator in the organization.
  • Setup and customized the apps in Salesforce.com Application activities to match the functional needs of the organization.
  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
  • Used Sales Force Automation (SFA) for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, and Approvals and Workflow.
  • Used Force.com IDE for Eclipse 3.3 for creating, modifying, testing, and deploying Force.com Application.
  • Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual Force Pages.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
  • Created profiles and implemented Object and field level security to hide critical information on the profile users.
  • Created test scenarios on Sandbox environment, and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
  • Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential, Billerica MA

Salesforce.com Developer

Responsibilities:

  • Worked as enhancement team member and performed the roles of Salesforce.com Developer and Administrator in the organization
  • Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Implemented web based case management automation Web to Case (on Case Object) to track and solve customers’ issues.
  • Implemented Email-to-Case using XML. Converted the E mail threads regarding customer service issues into XML strings dat are converted into cases and linked those cases with their respective Accounts and Contacts.
  • Designed various WebPages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
  • Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
  • Responsible for creation of users, roles, profiles and defined object and field level security.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro.

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