SUMMARY

• Over 10+ years of professional IT experience and 6+ years of experience in Salesforce.com Platform CRM, Sales Cloud, Service Cloud, Salesforce Community Cloud & Force.com platform.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Extensive experience in developing Apex Classes, Triggers, Visualforce pages.
• Knowledge about Salesforce lightning schema builder, process builder, app builder.
• Experienced in analyzing business requirements and implementing them to Salesforce custom objects, master - detail relationships, lookup relationships.
• Hands-on on all SDLC's phases like Requirements study, Design, Development and Implementation and Maintenance stages of various projects.
• Worked extensively on various salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules and Workflows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Strong Knowledge in Salesforce.com Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Experienced withLightning UIdevelopment and working onLightning Process Builder.
• Handson experience onSales force LighteningandCommunities.
• Administered Salesforce.com setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.
• Agile Methodologies, Scrum Software Development processes as well as Waterfall model.
• Salesforce CRM UI customization using Apex, Custom Controllers, Visual force, CSS, JavaScript libraries.
• CRM Business processes like Forecasting, Campaign management, Lead Management (Web-to-Lead), Order Management, Account Management, Case Management (Email-to-Case and Web-to-Case).
• Strong development knowledge and experience in Service Cloud and Community Cloud
• Working knowledge of design patterns with the ability to code to architectural documentation.
• Strong Knowledge in Salesforce.com Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Good knowledge on SOQL and SOSL queries in Apex.
• Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements.
• Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.

TECHNICAL SKILLS

Salesforce Technologies: Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Apex Custom Controllers and Extension, Workflow Approvals, Dashboards, Custom Objects, Case Management Automation, Integration, Siebel, Omni

Salesforce Tools: Eclipse, Force.com IDE, Explorer, Apex Data Loader, Force.com Platform (Sandbox and Production).

Analytics Tools: Tableau 8.2

Languages: Apex, C, C++, Java

Web Technologies: Web Services, Java Script, XML, HTML, CSS

Database: SQL, Oracle 8i/9i/10g, SQL Server

Operating Systems: Windows NT / 2000 / XP Pro / Vista / 7, Windows Server / 2008, Linux Red Hat/SUSE/Mint/ Ubuntu/ Free BSD, OS X

Documentation Tools: MS Office, MS Visio Pro, Adobe Framemaker, Snag IT

BIG DATA Ecosystems: Hadoop, HDFS, MapReduce, HBase, PIG, HIVE, ZooKeeper, Sqoop, Oozie, Hue, Flume, MongoDB, Mahout

Marketing Cloud Tools: Exact Target/Marketing Cloud, Marketing Cloud Admin, Marketing Cloud Integration, Activities, Journey Builder, Audience Builder, Email Campaign, HTML, Css, Reports, Email Services, Tracking, Sandbox data loading.

PROFESSIONAL EXPERIENCE

Confidential - Newyork, NY

Salesforce Lightning Developer

Responsibilities:

• Strong Salesforce development experience with Eclipse IDE, Apex, Visualforce, API, SOAP, Triggers, Lightning components, Process Builder, MySQL, and flow.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented DML operations of Inserting and Updating records.
• Good experience in development and maintenance of Sales clouds.
• Work in the Salesforce.com development environment which includes custom objects, workflows, triggers, migration tools, SOQL and REST-based web services using Apex programming, Lightning web components (LWC), and related technology components.
• Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code coverage.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements.
• Participate in Agile scrum ceremonies (planning, daily scrum, retrospectives, etc.) to analyze business and technology requirements and outline proposed solutions.
• Working Knowledge on Sales Cloud, Service Cloud, Apex Programming on Force.com Platform.
• Created many reusable Lightning Components with SLDS framework - like Spinner, Components etc. Worked on Meta data API to add or remove Lightning Components or buttons in page layouts with single click.
• Performed the role of SFDC Developer, Lightning Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
• Analyzing the existing code and adding new methodology to the existing code without any impacts.
• Implementation of Lightning components using the Lightning Design System (LDS) in Aura Framework and Lightning Web Components (LWC).
• Created UI pages as per business requirement using Lightning web components (LWC).
• Design and maintain single page application using AngularJS on Salesforce instance.
• Created and invoked apex methods to read data from custom objects in LWC.
• Working on translating several Visual Force pages to lightning using LWC framework
• Created multiple Lightning Web Components LWC, added CSS and Design Parameters that makes the Lightning web component LWC look and feel better UI.
• Implementation of Lightning components using the Lightning Design System (LDS) in Aura Framework and Developed Lightning Web Components (LWC), Apex and Visualforce components.
• Using LWC, most of the code written is standard JS & HTML
• Developed Lightning web components LWC and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Maintenance of installed Managed Packages inlightningusing Apex. Experienced in using Data Migration tool called Data Loader.
• Visualforce Pages forlightningexperience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic andlightning.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API and Web Services. Developed various custom Objects, Tabs, Components and Visual Force page and Controllers.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related actions, time triggered tasks, email alert, field updates to implement business logic.
• Worked on salesforce community to publish, update and approve content. Salesforce Chatter feed company to Collaborate directly with experts . Employees will be able to post, share and get feedback from the customers.

Environment: Salesforce.com platform, Salesforce Community Cloud, Workflow and Approvals, Reports, Custom Objects, Tabs, flows, process builder, Apex Language, NPSP Package, Data Loader, Sales Cloud

Confidential, Houston, TX

Salesforce Lighting Developer

Responsibilities:

• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.
• Customized several Validation rules, Tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Created and executed Lightning Process Builder for visualizing and creating automated business processes.
• Used Field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Worked closely with Business and project team to analyze business needs and opportunities that can be solutions by software and technical deliverables (i.e., applications, data, reporting).
• Analyzed the changes performed inSalesforceCRM application, translate them to business and functional requirements for service cloud.
• Designed and developedsalesforce.com setup activities and customize the apps to match the functional needs of the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers on Force.com for various functional needs in the application and also experienced in creating lighting pages inside lighting Community builder.
• Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework
• Also embedded Lightning Components in Visual force Page by using new Lightning out feature by event-Driven Programming.
• Worked on Salesforce Platform to build Mobile App by enabling lightning components for use in the Salesforce mobile platform to make Lightning application to mobile.
• Created Lightning page with some customizations based on the components used and created the Lightning app.
• Added Lightning Component to Lightning Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Written SOQL, SOSL inquiries in Apex triggers and controllers, utilizedSalesforce workbench to produce questions.
• Integrated using REST-based Web service callouts to other external systems.
• Used Schema class for fetching the Record type Object related data instead of SOQL.
• Written Batch Classes and Schedulable Classes for processing large sets of data like Metrics and Field Updates. Used Messaging, Database Classes to send a Result Report to Admin Email.
• Customized migrated JIRA projects as requested by users, including optimizing workflows, creating custom calculated fields to support reporting needs, and managing gadgets/widgets
• Worked on various Visualforce components like Action function, Action Support, Action Region, PageBlockSection, PageBlockTable, JS Remoting etc.
• Worked on Administration activities like Workflow Rules, Validation Rules, Sharing Rules, OWD, Profiles, Permission Sets, Roles, Organization Role Hierarchy, Public Groups, Queues and Network IP filtering.
• Involved in Design, development, planning, testing and integration of Salesforce Cloud services.
• Implemented Record types, Lookup and Master detail relationships for custom objects.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Developed various visual force pages using standard controllers, custom controllers and controller extensions.
• Written Apex test classes using the annotations @test setup, @isTest and test Method for creating test data, test methods, test class declarations.
• Deployed application from sandbox to production environments using changesets, Eclipse and Force.com Migration tool.
• Used GitHub as version Control tool to maintain Source Code.
• Developed Apex REST Webservices and HTTP Callouts for calling the API provided by downstream applications.
• Worked on Salesforce Community cloud like how to engage with employees, customers, partners.
• Experience in creating page layouts, search layouts to organize fields, custom links and related lists.
• Designed and deployed Apex classes, Controller classes, and Apex triggers for various functional needs in the application using the Eclipse IDE.
• Written SOQL, SOSL queries in Apex triggers and controllers, used Salesforce workbench to generate queries.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

Environment: Salesforce.com CRM, Apex language, Triggers, SOQL, SOSL, Sales Cloud, Custom Objects, Fields, sharing rules, Profiles, Queues, Validation, Sites, Communities, Eclipse, Developer Console, Data Loader, Reports, Dashboards, NPSP package.

Confidential, Chicago, IL

Java Developer

Responsibilities:

• Worked on implementation of GUI module with Struts Framework and used CVS for version control.
• Used Java Database Connectivity (JDBC) to connect from the Java application to the Database.
• Experience in full Software Development Life Cycle (Design, Development, Testing, Deployment and Support) using development methodologies Waterfall Process, Iterative Process and Agile (Scrum, TDD-Test driven development, CI-Continues Integration) automation test.
• Designed and developed front end using HTML, CSS, JSP's, Struts (tiles and tag libraries) and user validations.
• Developed the code using Agile methodology with daily meetings to keep track of the progress and issues pertaining to the project.
• Involved in implementing persistent data management using JDBC.
• Implemented the required Java Beans used by the JSP components.
• Involved in implementing front-end validations using JavaScript.
• Played an active role in testing the application by writing test cases for different.
• Involved in testing using Junit.

Environment: Java, J2EE, Struts, Servlets, JSP, JDBC, HTML, JavaScript, Eclipse, Microsoft Visio and Windows XP.

Confidential, Richmond, VA

Java developer

Responsibilities:

• Implemented agile methodology for development of application.
• Developed the presentation layer in JSF using components like Input, Output, Command, Selections and Data table.
• Responsible for requirements gathering and designing the application architecture.
• Developed the code for JSF event handling.
• Extensively involved in the development of PL/SQL Queries, Stored Procedures,
• Triggers, Functions and Packages.
• Developed the Session Beans.
• Developed ANT required for the project.
• Worked on the validations part of JSF.
• Used spring framework for Dependency Injection.
• Designed, developed and maintained the data layer using the ORM framework in Hibernate.
• Developed the AJAX code for dynamic population of values to the screen without having to reload the screen.
• Developed a JAX-WS Web service to expose business methods for other applications.
• Setup the testing environment for the project.
• Used Java WSDP for developing Web services for the application.
• Developed the JavaScript code.
• Configured the CVS for the project.

Environment: J2EE/JEE, JavaScript, Struts, JAVA, JSP, Servlets, Oracle, Ant, Hibernate, Sublime text, JSON, XML.