EXPERIENCE SUMMARY:

• Confidential has above five years of experience in Information Technology working with Salesforce.com, Java/J2EE, PL/SQL and Weblogic Server and a couple of tools.
• Having experience in requirement gathering, analysis, design, development, testing and implementation of various distributed multi - tier systems.
• Possesses in-depth domain knowledge in CRM using different modules in Salesforce.com
• Possesses in-depth domain knowledge in Retail.
• Implemented Customer Service and Marketing Application processes for End Customers.
• Implemented Global Sales Automation solution using Salesforce.com
• Possesses experience in Java1.5, Weblogic Server, Eclipse, TOAD.
• Possesses experience in Oracle PL/SQL.
• Capable of training people in Salesforce, PL/SQL, HTML.

TECHNICAL SKILLS:

Hardware Platforms: IBM PC Clone (Pentium IV, III)

Operating Systems: Windows 7, Windows XP, Windows 2000, Windows NT, Windows 95, Windows 98, Windows Mobile 5, MS DOS 6.2, UNIX

RDBMS: Oracle 9i(PL/SQL)

Languages: Apex(SFDC), Java/J2EE, C, JavaScript, HTML, SQL, PL/SQL

Tools: and Utilities: Weblogic Server, Eclipse 3.2, EditPlus, TOAD, QTP

CRM: Salesforce.com, Apex codes, Apex Explorer, Data Loader

Domain: Retail, CRM

PROFESSIONAL EXPERIENCE:

Confidential

Technology: Saleforce.COM, AppExchange Data Loader, APEX web services API, Visual Force, Java 1.5.

Responsibilities:

• Critical support and enhancement
• Extensive Requirement Analysis and Preparation of detailed System Requirement specification.
• Preparation of design documents of various silhouette application based on gathered requirement.
• Customization of the out-of-the-box on Demand SFDC platform for developing application.
• Creating the process scripts for the Data Migration process and automation using the windows scheduler.
• Extensive Unit Testing using Test Methods using Force.Com utilities.

ARUBA APPLICATION SUPPORT

Technology:Saleforce.COM, AppExchange Data Loader, APEX web services API, Visual Force, Java 1.5.

Confidential

Responsibilities:

• Application Support and handling Status calls with Clients every week.
• Extensive Requirement Analysis and Preparation of detailed System Requirement specification.
• Preparation of design documents of various silhouette application based on gathered requirement.
• Customization of the out-of-the-box on Demand SFDC platform for developing application.

Confidential

Technology: Saleforce.COM, AppExchange Data Loader, APEX web services API, Visual Force, Java 1.5.

Responsibilities:

• Extensive Requirement Analysis and Preparation of detailed System Requirement specification.
• Preparation of design documents of various silhouette application based on gathered requirement.
• Customization of the out-of-the-box on Demand SFDC platform for developing application.
• Coding for modules for all the Sub-Application of the CRM application which involves extending existing SFDC standard components using Apex, Visual Force and other utilities.
• Creating the process scripts for the Data Migration process and automation using the windows scheduler.
• Extensive Unit Testing using Test Methods using Force.Com utilities.

Confidential

Technology: Saleforce.COM, Quality Centre

Responsibilities:

• Responsible for Entire Testing and handling Status calls with Clients everyday

Confidential

Technology: Java/J2EE, Weblogic Server, Eclipse, Toplink, TOAD

Responsibilities:

• Implementation of one document generation tool across all systems, onestreamlined process and repository for maintaining documents will simplify the processand reduce the time to implement document changes.
• Reconcile, consolidate and convert the current document library to manageable and accurate document levels.
• Redesign of documents and packages to make them easier to use and get the customerengaged.
• Redesign of documents and packages to facilitate customer interaction and usability.
• Management Project is implemented in Java/J2EE as a web application having connectivity to host of other PHH systems like Phhorce, Ca$h, RBE. It has primarily three components -
• Responsible for Design & development