SUMMARY

• Over 7+ years of experience in Software development life cycle (SDLC), as both Developer and Administrator with 2+ Years of Lightning Experience in building Lightning components and Lightning Web Components that includes requirement gathering, implementation, development and enhancement of project in salesforce.com.
• Experience in SFDC development usingApex classes and Triggers,Visual Force,Force.com IDE,SOQL,SOSL.
• Proficiency in SFDC Administrative tasks likecreating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects,lookup relationships,junction objects,master - detail relationships.
• Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle process.
• Skilled in different software process methodologies including Waterfall, Agile, and Scrum.
• Experience in Administration for support project to organization having more than 500 users.
• Good experience with Configuration, Customization, Development and support experience onSalesforce.com Platform.
• Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using Salesforce.com.
• Experience working across various SFDC implementations coveringSales Cloud, Service Cloud, Marketing Cloud, Chatter and App-exchange applications.
• Experience in Apex development in creatingTriggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions.
• Experience in working onVisualforce Pages, Apex Custom Controllers/ Components.
• Experience in UsingData Loaderfor bulk import and export of data from Salesforce.com Objects.
• Hands full of experience on Batch jobs, Bulk triggers, Future methods, and Test Classes.
• Experienced inSales cloud, Collaboration Cloudfor all partner portal, customer portal.
• Knowledge onSalesforce LightningProcess Builder, Lightning UI/UX app builder and creating Visual
• Workflows, Salesforce support communities and Chatter groups.
• Experience working withLightning Design System(LDS)to enhance the Visual force pages.

TECHNICAL SKILLS

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Controllers, Bulk triggers, Salesforce.com, Workflows and Approvals, AppExchange, Email Templates, DocuSign, Wave Analytics, Formulas, Validation Rules, app exchange, Eclipse, Apex Data Loader, SVN, Jenkins, Force.com IDE, web services, Lightning components, Lightening Design system.

Web Technologies: JavaScript, PHP, Angular JS, XML, HTML, XHTML, XSL, CSS, AJAX, ASP

Force.com tools: Apex Data Loader, ETL, Data Extraction, Force.com Apex Explorer, Apttus, Force.com Migration Toll and Eclipse IDE PLUG-IN, FORCE.COM Explorer

Custom Integration and Management tools: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA

Operating Systems: Windows Family, MS-DOS, UNIX, SOLARIS

Relational DB: SQL, SOQL, SOSL

PROFESSIONAL EXPERIENCE

Sr. Salesforce Developer/Admin

Confidential | Florence, AL

Responsibilities:

• Worked as enhancement developer and team member, performed the roles ofSalesforce.com DeveloperandAdministratorin the organization.
• Created Workflow rules, Validation rules and defined related tasks, email alerts, and field updates.
• Develop various re-useable lightning web component and aura components for Salesforce and Salesforce Community
• Worked on various salesforce.comStandard objectslike Accounts, Contacts, Leads, Opportunities and Reports.
• Created and ConfiguredCustom objects,Custom tabs and deployed Workflows, Approval processes, Validation rules and Sharing rules to meet the requirements of the application.
• Worked onreports and dashboardsto create and update the existing reports.
• Performed Administration tasks like User Management, Data Management, Creating and Managingroles and profiles.
• Design community development using Lightning Web Components and Lightning Aura Components
• Created workflows on all SObjects to triggering standard Workflow Outbound Messages from different SObjects to deliver the SOAP based XML payloads to FMW upon the different DML actions performed by user.
• Integrate features developed using Visualforce pages, Lightning Aura Components, and lightning web component
• Writing Lightning Web Components to meet business requirements.
• Experienced in tasks such as data extraction, transforming and loading using SQL loader.
• Designed and developedApex Classes, ControllersandController extensionsfor various functional needs in the application.
• Build reusable components, and customized Salesforce1 mobile app usingLightning component framework.
• Usedfield level securityalong with page layouts inLightningto manage access to certain fields.
• Created custom controllers implementing complex code for retrieval from Sales Force to Visual Force pages.
• Used SOQL SOSL for data manipulation needs of the application using platform database objects.
• Worked on the data mapping between the two source systems, identified and resolved the gaps in data.
• Created various reports summary reports, matrix reports, pie charts, dashboards and setup report folders to authenticate users based on their profiles permissions .
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Supported the data migration activities for migrating the data from various business centers and business center users
• Designed and developed User Interfaces for Sales Force users as per requirements.
• Worked with CRM Application Development Team to complete development, test support and deployment activities.

Environment: Salesforce.com platform, Salesforce Lightning, Salesforce Connect, Apex classes, triggers, Visual Force (Pages, Component & Controllers), Lightning Design System(LDS), Sales Cloud, Workflow Rules & Approval Processes, SOAP, Pardot, Financial Service cloud, Heroku, Eclipse IDE, SOAP UI and POSTMAN Testing, Page Layouts, Reports, record Types, Data Loader, SOQL, SOSL, Dashboards, Web Services.

Salesforce Developer/Admin

Confidential | Watertown, MA

Responsibilities:

• Performed administration tasks as needed, managing custom fields, integration and data clean up.
• Developed apex REST web service classes for external applications to accessSalesforcedata from various objects.
• Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com Objects and also used to read, extract, and load data from comma separated values (CSV) files.
• ExperiencedSalesforcedeveloperin Developing Apex Classes, Triggers and Visual force Pages, SalesforceLightningDesign System andLightningApp Builder, lightning components bundle.
• Developed Quote documents using X-Author for word, also developed customized login screen for community user and functionality to redirect user fromSalesforceto Apttus CPQ Quote creation using API's, Apex, visual force and trigger.
• Developed and maintained the frameworks in using lightning components.
• BuiltLightning ComponentTab for Salesforce 1 Navigation and Custom Applications inLightning Experience
• Created manyLightningComponentsand server-side controllers to meet the business requirements.
• Experienced on loading JavaScript and CSS libraries to lightning components.
• Created multipleLightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.LeveragedAPEXController to make a call for external requests to retrieve data from variousAPI'sand displayed them on to the component.
• Experienced inLightningExperience, which includes theLightningComponent Framework and involved in building aLightningcomponent using the Aura framework.
• Implemented the requirements onSalesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Executed Data Migration from different Applications toSalesforceusing Data Loader Utility, Apex Data Loader, Informatica and SSIS (SQL Server Integration Services) on Demand
• Always used best practices to write code, Documented the developed code.
• Proficient in creating lightning apps combining lightning design system, lightning app builder.
• CreatedLightning web componentsand apps combining Lightning Design system, Lightning App Builder and Lightning Component features.
• Participated in weekly project meetings, updates and Provided Estimates for the assigned Task.
• Used Agile and Scrum Methodology for developing Application.
• Participated in the bug re2view meetings, updated requirements document as per business user feedback and change in functionality of the application.
• Involved in project initiation, estimation activities, requirements gathering sessions, communicated directly with the team to get the appropriate requirements.
• Experience in working on Major Fixes and made Enhancements to Apex classes.
• Developed workflow rules, time triggered workflows for various business requirements.
• Involved in data mapping and data Migration from Oracle database to SalesForce.com Objects and fields.
• Migrated leads, accounts and contacts to the Sales Cloud with help Jitterbit from the AppExchange.
• Worked on Service Cloud environment and also worked with various salesforce.com objects like Accounts, Contacts, Leads, opportunities, cases, Reports, and Dashboards.
• Wrote Visual Force pages to provide UI to the custom objects.

Environment: Eclipse Force.com IDE, Apex Data Loader, Developer Console, Workbench, Informatica Cloud, and Force.com Sandboxes, Web Services, Agile methodologies and AppExchange.

Sales force Developer

Confidential | Appleton, WI

Responsibilities:

• Developed Visualforce pages, complex apex classes and triggers based on business requirements.
• Created email templates in both HTML and the Text templates.
• Worked with SOQL, SOSL, Visualforce, APEX, ETL, REST, SOAP API Force.com and Web services API.
• Strong Database RDBMS development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL, PL/SQL.
• Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives.
• Developed workflow rules to send notifications to agents to start provisioning the VOIP services once the order is shipped.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Experienced in working with Custom Profiles and public Groups creation and user management.
• Built Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.
• Conducted gap analysis between the current system and new requirements to be implemented mapping the requirements to application.
• Collaborated the business, operation and technical areas throughout the project life cycle.
• Performed configuration, customization and security role setting using out of box customization tools.
• Designed new custom objects, assigned fields, custom tabs, components, custom reports.
• Built Reports and Dashboards as per the customer requirements.
• Performed the roles of Salesforce.com Administrator in the organization.
• Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns.
• Coordinated with users to determine requirements and prepared design documents.
• Performed detailed analysis of technical and business requirements
• Reports and Opportunities.
• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, and Components, to suit to the needs of the application.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.

Environment: Salesforce.com platform, Sales Cloud, Service Cloud, Apex Language, Visual Force (Pages, Component & Controllers), SOQL, SOSL and DML, CTI, Apttus, Validation Rules, Workflow Rules, Approval Process, Process Builder, Custom Objects, Data Loader, Workbench, Sandbox, Eclipse IDE Plug-in.

Sales force Admin

Confidential

Responsibilities:

• Performed administration tasks as needed, managing custom fields, integration and data clean up.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Worked on Visualforce pages and having experience with CSS and Java Script.
• Involved in estimation and analysis for migration from classic tolightning.
• Implemented Email-to-Case, Web-to-Case for automation of the case creation.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Managed the technical process of layout customization, navigation within the system, and translation of business user requests into application enhancements
• Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules
• Experience in web technologies like SOAP and REST.
• Good working experience in queryingSalesforce.com database using SOQL and SOSL queries using Force.com Explore
• Developed apex REST web service classes for external applications to accessSalesforcedata from various objects.

Environment: SalesforceLightning,LightningComponents, Sales Cloud, Apex, Visualforce (Pages, Component & Controllers), jQuery, JSON, XML, HTML5, CSS3, JavaScript, Bootstrap, Angular JS, Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE, lightning App builder, services cloud SQL Server.

Software Engineer

Confidential

Responsibilities:

• Implemented outstanding security algorithms and concepts such as Digital Certificate, Digital Signature, SSL to achieve the highest degree of security and privacy. Participated in Unit testing, Peer testing and Code review.
• Always used best practices to write code, Documented the developed code.
• Wrote SQL queries, stored procedures, modifications to existing database structure as required for addition of new features using MySQL database.
• Designed the front-end using HTML, CSS, Java Script, JSP, jQuery.
• Involved in project initiation, estimation activities, requirements gathering sessions, communicated directly with the team to get the appropriate requirements.
• Participated in weekly project meetings, updates and Provided Estimates for the assigned Task.
• Participated in the bug re2view meetings, updated requirements document as per business user feedback and change in functionality of the application.
• Used various Java and J2EE APIs including JDBC, XML, servlets, JSP, JavaBeans.

Environment: MySQL, jQuery, HTML, Eclipse,CSS,JDBS,XML,servlets,JSP,JavaBeans,J2EE API,Java Script, JSP.