SUMMARY

• Having 8 Years of IT experience and over 6+ years of PRPC experience as a Senior System Architect.
• Extensive Knowledge in Design, Development, Deployment and Integration of PRPC versions 6.2,7.2,7.4,8.1.
• Proficient in Case Management, Service/Connect SOAP and REST.
• Excellent Knowledge on Class Structure, Data Model and Portals.
• Expertise in developing Workflow, Rule based Business Process management applications on Pega Rules Process Commander (PRPC).
• Good at developing UI rules, Activities and Decision Rules.
• Successfully designed and delivered PRPC products and internal applications for Pega Systems.
• Possess good Functional, Technical knowledge. Well versed with BPM Application development.
• Involved in Analysis, Design, Development, and Maintenance/Support phases of project.
• Experienced in integrations including SOAP, REST, SQL connectors and services
• Experience in Agile and Scrum methodologies.
• Experience in Installing, Configuring and Administering Pega PRPC application.
• Strong knowledge in implementing various PRPC components like Decision Tables, Decision Maps and Declarative Expressions.
• Involved with the business team on Requirements Gathering sessions, DCO.
• Experience in troubleshooting and performance tuning of PRPC applications using Tracer, PAL and clipboard.
• Worked on rules such as Agents, Data Transforms, Reports, Correspondence, Flows, Validate, Data Tables, Flow Actions, Data Pages, Circumstancing, SLA events on Assignments.
• Good at UI design where I have worked on Skin rule, Portal, Sections, Harness.
• Created security rules such as Access groups, roles and privileges.
• Good at monitoring logs, SMA and remote tracing.
• Handled bug fixes and production support issues.
• Excellent Communication Skills, team playing spirit and stronger analytical and problem - solving Abilities.
• Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.

TECHNICAL SKILLS

Database Languages: SQL

RDBMS: Oracle

Operating Systems: Windows98/2000/XP, Unix, Linux 4.x,5.x

Tools: PRPC 7.2, 7.4, 8.1, SOAP UI, Postman.

Application Servers: WebSphere 6.x, 7.x, 8.x, Apache Tomcat 6.x, 7.x, 8.x.

PROFESSIONAL EXPERIENCE

Confidential, Tempe

Senior System Architect

Responsibilities:

• Design and develop the integration components between Pega application and other systems.
• Worked on SOAP and Rest connectors.
• Extensively involved in design and development of Data Model, Class structure, Access Group, Process flows, Activities and UI properties.
• Monitor system operation to detect potential problems using Pega based tools like SMA, PAL and Tracer.
• Communicate with business analysts and SMEs to understand specific system requirements to be implemented using Pega Platform.
• Involved in deploying the code to higher environments.
• Implemented the End-to-End Integration between Pega applications and External applications.
• Extensively used Pega Clipboard, Logs and Tracer for debugging of processes developed.
• Worked on UI rules such as Skin, Harness and sections, screen layouts.
• Strong expertise in setting up features based onroleandprivileges,configuring agents,data Model.
• Implemented Back-end processing using Standard and Advanced Agents.
• Expertise working on rules such as Data Transforms, Reports, Correspondence, Flows, Validate, Data Tables, Flow Actions, Data Pages, Circumstancing, SLA events on Assignments.
• Developed Classes, Rulesets, Ruleset Versions, process Flows, screen flows, UI rules such as skin and dynamic layouts.
• Involved in defect fixes.

Environment: Pega PRPC 7.4, 8.1, Postman, Soap UI

Confidential, Dublin

Senior System Architect

Responsibilities:

• Designing and implementing the requirements in Agile Methodology7.4.
• Worked in Pega PRPC in analysis, Design and Development.
• Worked on class structure design.
• Worked on Integrations including SOAP, REST services.
• Involved in development of various rules like activities, Decision rules, Decision tables and UI rules.
• Involved in Defect fixes.
• Coordinated with QA Team and made sure that the work is delivered before the deadline.
• Extensive use of Case Management feature in Pega.
• Creating Decision Tables, Decision Trees and Declare Expressions basing on the requirement.
• Coordination with offshore teams and keep track of work ¡n progress.
• Involved in Integration work related services-SOAP and Connect-REST.
• Preparing Technical design documents.
• Communicate with business analysts and SMEs to understand specific system requirements to be implemented using Pega Platform.
• Document design specifications, installation instructions, and other system-related information. Verify stability, interoperability, portability, security, or scalability of system architecture.
• Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components and integrations to various Systems.
• Design and develop the integration components between Pega application and other systems such as SAP.

Environment: Pega PRPC 7.4, Postman

Confidential

System Architect

Responsibilities:

• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created HTML rules, Properties, Embedded Pages and Correspondences.
• Designed and implemented User Interfaces using Sections, Harness and Portals.
• Created Activities, steps and methods and calling other activities for implementing core business logic.
• Created Top Level and Embedded Classes according to business requirements and createdActivities, Declare Expressions and when Rules along with Validation rulesto implement business logic validation.
• Provide input and the guidance to theTechnical Operational requirements, PRPC frameworks, Class Structures, Rule Sets, Work types and Data Classes, External Interface services, BPEL services / connectors and XML Schemas.
• ConfiguredMQ Serviceand client to receive and send the subscriber and claim payment information among company.
• Developed Rules for Validation and Integration rules pertained toRule-Connect-andRule- Service.
• Involved in writing activities to integrate PRPC basic application with Claims Processing Framework.
• Implemented many Enhancements Change Requests within the project and preparedRole Based Access groupfor the Pega Workflow team.
• Able to debug using the tools provided by PRPC i.e., Tracer, Rules Inspector and Clipboard.
• Created List view reports for the reporting purpose in the process commander.
• Involved in Creation of validation rules to implement business logic validation
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Worked closely with the SME’s in modifying the flows.
• Worked on the Flowchart and Process diagrams using MS Visio.
• Involved in Code migration form Dev to UAT and Prod.

Environment: Pega PRPC 7.2

Confidential

WebSphere Administrator

Responsibilities:

• Monitoring the JVM performance by analyzing WebSphere Heap Size and garbage collection
• Experienced in configuring Workload Management (WLM) of Web Sphere Application Server and also, in Performance Tuning using Resource Analyzer and Tivoli Performance Viewer.
• Used Wily Introscope 7.2.1.0 to monitor the health of various applications.
• Debugging the application and fixing the defects
• Involved in Defect Fixes.
• Analyzing logs, Head Dumps and Thread Dumps.
• Deployed Applications in different Environments as Requested by the Development Teams.
• Taking care of application Deployments through scripts and manual deployments.
• Deploying through deployment portal also.

Environment: WebSphere Application Server 7.x,8.x, HIS 7.x, RedHat Linux 5.x, wily Introscope, Windows 2003 server, SolarWinds

Confidential

WebSphere Administrator

Responsibilities:

• Experience in Installing, Configuring and Administering WebSphere Application Server, IHS and Plug-in.
• Experience in Installation of Profiles and Federating the Nodes.
• Taking care of application Deployments through scripts and manual deployments.
• Hands on experience in deployment of J2EE applications on WebSphere Application Servers 8.X.
• Analyzing logs, Head Dumps and Thread Dumps.
• Plan and implement the installation of fix packs, interim fixes.
• Experience in setting up WebSphere Global Security.
• Experience in Configuring SSL for Application Server, Web Server and Plug-in.
• Handling Tickets in the System Administration Queue.
• Deployed Applications in different Environments as Requested by the Development Teams.
• Handled out of memory issues.
• Have involved in plugin issues.
• Involved in L2 Support for WebSphere Application Server.
• Provided Support by 24x7 Shift Rotation Basis.

Environment: WebSphere Application Server 7.x,8.x, HIS 7.x, RedHat Linux 5.x, wily Introscope, Windows 2003 server, SolarWinds, Apache webserver, WebLogic 10.x.

Confidential

WebSphere Administrator

Responsibilities:

• Experience in Installing, Configuring and Administering WebSphere Application Server, IHS and Plug-in.
• Experience in Installation of Profiles and Federating the Nodes.
• Taking care of application Deployments through scripts and manual deployments.
• Have done deployments through deployment portal also.
• Handling Tickets in The System Administration Queue.
• Deployed Applications in different Environments as Requested by the Development Teams.
• Having Good Knowledge on Database.
• Should have experience in performance tuning of JVM parameters for large distributed applications
• Monitoring the JVM performance by analyzing WebSphere Heap Size and garbage collection
• Experienced in configuring Workload Management (WLM) of Web Sphere Application Server and also in Performance Tuning using Resource Analyzer and Tivoli Performance Viewer.
• Used Wily Introscope 7.2.1.0 to monitor the health of various applications.
• Configured WebSphere resources like JDBC providers, JDBC data sources, connection pooling and Java Mail sessions.
• Involved in configuring the WebSphere load balancing using WebSphere workload management like horizontal cloning and vertical cloning.
• Performance Viewer and log analyzer. Have handled DR activities and playing the role of DR coordinator.
• Experience in Deploying Applications in JBOSS and Windows Environments.
• Monitored WebSphere Applications with Monitoring Tool and Troubleshooting.
• Experience in Scheduling Cron Jobs and Monitoring.
• Involved in L1 Support for WebSphere Application Server.
• Provided Support by 24x7 Shift Rotation Basis.

Environment: WebSphere Application Server 6.x,7.x, HIS 7.x, RedHat Linux 5.x, wily Introscope, Windows 2003 server.