SUMMARY

• 7+ years of experience in the IT industry and around 4+ years of experience as a Salesforce developer/Administrator and force.com platform. Having extensive knowledge in implementing, customizing and maintaining Sales force solutions.
• Experience in Administration, Configuration, Implementation, and Support ofSales forceCRM based onApexLanguage and leveragingForce.comPlatform.
• Proficient knowledge ofGovernor limits. Experienced in optimization of existing code in according to the governor limits.
• Worked extensively on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads and Campaigns.
• Experience in creating, maintaining and enhancing visual flows, workflows, approval processes, formula fields, validation rules, field dependencies, automated alerts, and field updates according to application requirements.
• Worked on building Salesforce standard/custom report types, Reports and Dashboards across various objects for different business groups.
• Expertise in administration of profiles such as role, user, fields, layouts and picklist management.
• Expertise in buildingVisual Force Pages, Visual force Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer communities, Analytic Snapshots.
• Knowledge of configuration and maintenance of security settings such as implementing organization wide defaults, role hierarchies, criteria/ owner - based sharing rules, profiles and permissions, setting login hour, and IP ranges in compliance with organizational needs.
• Performed data analysis for data migration, integration to Salesforce from other data bases and performed Data migration using Data Loader, Import/ Export Wizard.
• Strong experience in deploying Salesforce components across various sandbox and production instance using Change Sets, Force.com Migration tool and Eclipse.
• Hands on experience in data migration between cross technology platforms using App Exchange Data Loader.
• Experience with Visual Force, JavaScript, Apex controllers, Triggers, Batch jobs & standard SFDC components.
• Created Aura based Components, Attributes, and Controllers which can be compatible to access through Lightning App builder.
• Skilled in SQL and SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language).
• Experience in providing production support, Root cause analysis and fix.
• Leading a Salesforce Production support team.
• Experience in SFDC development usingApex classes and Triggers, Batch apex, Email services, Visual Force Pages, Web Services, SFDC Integration.
• Experience in querying salesforce.com database usingSOQL & SOSLqueries using Force.com Explorer.
• Experience in working withEclipse IDEwith Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Worked extensively on Databases likeOracle, MySQLserver and immensely experienced in writingSQL Queries, Oracle PL/SQL, and JDBA.
• Involved in Business Requirements Gathering, Functional and Technical documents development, Unit Testing, Functional Testing.
• Reporting status of work done by offshore team to onsite team lead.
• Providing KTs to freshers to make them familiarize with Salesforce.
• Hands on experience in building processes usingProcess Builderin sales force.
• Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
• Experienced in use ofStandard and Custom controllersofVisual forcein development of custom sales force pages as required by business requirements.
• Taking interviews on behalf of organization.
• Focused, self-motivated, organized, quick learner and team oriented.
• Strong organizational and project management skills, able to plan, prioritize and meet deadlines.
• Authorized to work in United States for any employer.

TECHNICAL SKILLS

Salesforce: SalesforceCRM, Lightning Application, Apex Custom Controllers, Apex Classes, Apex Triggers, Visual force Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Apex Scheduler, Batch Apex.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets, Force.com Import Wizard, API Tools (Data Loader), Force.com Excel Connector, Force.com Platform (Sandbox and Production)

Other CRM: Veeva, ServiceMax, Apptus, CPQ

Integrating Tools: Apex Data Loader, Import Wizard, Data Export, Mass Delete

Programming Languages: Apex, Java, Python, C, C++, SQL, SOQL, SOSL, Spring Framework, Spring MVC

J2EE Technologies: JAVA 1.X, Servlets, JSP, JSTL, JDBC, Struts1.2/2.0, Tiles, Spring, EJB, Web Services, Log4j, Slf4j.

Web Technologies: HTML, DHTML, XML, CSS, Java Script, JSP WSDL, SOAP API, REST API

Databases: SQL Server, My SQL, MS Access, DB2, RDBMS, Oracle, MS Access.

Operating systems: Windows 98/NT/XP/Vista/7/8, Windows CE, Unix, Linux

Web Services: SOAP, WSDL, XML, REST

Methodologies: SDLC Methodology Waterfall, Iterative, Agile Scrum

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Salesforce Lightning Developer

Responsibilities:

• Development of sales and marketing applications using Salesforce
• Worked on various objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards in Salesforce
• Design, development and deployment of Custom objects, Custom tabs, Entity-Relationship data model, Validation Rules, Workflow Rules, Process builder, Auto-Response Rules, Page layouts, Components, Visual Force Pages in accordance to the business expectation
• Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder
• Created a Case Management System usingLightning Components, Controllers, Helper Methods, CSS, BootstrapandJavaScript.
• Worked on writing Apex Triggers, Apex Classes, Batch Apex and Scheduled Apex. Worked on Salesforce Lightning Components for building customized components replacing the existing ones. Also embed Lightning Components in Visual force page by using newLightningOut feature by event-driven programming.
• Hands on experience in using theAura frameworkand SalesforceLightningDesign System (SLDS).
• Experienced Salesforce developer in Developing Apex Classes, Triggers and Visual force Pages, Lightning Component bundles.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Designed very complex Visualforcepages & web forms using JavaScript, CSS3, Bootstrap, HTML5, JQuery, Angular JS and Controllers.
• Implemented the requirements on Salesforce.com platform andForce.com IDE Plug-in using Eclipse.
• Deployed the code developed in the DevSandbox to theTest Sandbox and the Production sandbox.
• Community/Portal functionality in support of CloudCraze.
• UsedSOQL&SOSLwith consideration toGovernor Limitsfor data manipulation needs of the application using platform database objects.
• Explored Aura framework, Lightning Components and SLDS (Salesforce Lightning Design System)
• Using Data Loader for insertion, update, and bulk import/export of data using SOAP/REST APIs.
• Ability to build apps onHerokuand experience using Heroku connect.
• Used Web Services likeSOAP,RESTframework to exchange information on exchange rates.
• Customized Salesforce.comFields, Record Types, Page LayoutsandQueues.
• Implementedfield level security, page layoutsto restrict the visibility and accessibility of fields for different profiles.
• Worked on usingJitterbitto insert the data into Salesforce from Excel and as well as from Legacy systems.
• Created test scenarios on Sandbox environment to performunit testingand migrated code for deployment.
• Createdthe workflows for automated lead routing, lead escalation, alerts.
• Experienced in the use ofData Loader and scheduling timely data backup operationsusing Apex scheduler.
• Read, extract and load of data from comma separated value (CSV) files and excel sheets
• Creation of Workflow Rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Quality management and building of test cases/scripts/plans throughout the Apex development process
• Deployment of Apex Classes, Controller Classes, Extensions and Apex Triggers
• Application maintenance through incident, problem and change management and remediation of any business reported issues
• Interacted directly with solution designers and architect team to ensure Salesforce solutions are scalable.

Environment: Salesforce.com, Customer Portal, Apex, Visualforce, Lightning, Heroku, Jitterbit, CSS Style sheets, Security settings, Sandbox data loading, Apex Data Loader, Eclipse IDE Plug-in, Reports, Dashboards, Sandbox, SOAP API, Windows 7.

Confidential, Dallas, TX

Salesforce Developer/Admin

Responsibilities:

• Designed, Developed and maintained Salesforce Standard objects, Custom objects and Junction objects; and also created User Roles, Security Profiles, Sharing Rules, Permission Sets and Workflow Rules
• Implemented Picklists, Dependent Picklists, Lookups, Master-detail relationships to the Custom objects
• Developed Reports, Dashboards, and processes to continuously monitor data quality and integrity
• Creation of Workflow Rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• CreatedVisualforce pagesalong with controller extensions, standard controllers and custom controllers.
• Implemented single sign-on with SAML on Force.com.
• WroteSOQLandSOSLstatements withincustom controllers, extensionsandtriggers.
• WroteTest classesand strived for code coverage of each component at least 85%.
• Designed, and implemented theCustom Objects, Custom Tabs, Custom Fields, Field Dependencies, Home Page components, Validation Rules, Workflow Rules, Record Types, and Page Layoutsas per the business needs.
• Worked on Data migration tasks usingData LoaderandWorkbench.
• CreatedEmail Templates, Visualforce Email Templates, and Mail Mergesandautomated Email Processto send installation instructions to new and existing customers.
• Integrated Apex with External services by making callouts that usedSOAP.
• Worked onREST APIweb services for lead management,SOAP APIweb services withXMLas intermediate platform.
• Generating an XML file including all the componentsdeveloped for a Release.
• Monitorconfiguration data updates regularly duringthe development and production timeline.
• SampleTesting to verify the components are migrated asper the Requirements.
• Software development involved usingEclipse,Ant,Maven, local depository and Clear case.
• Worked in querying Salesforce.com databases usingSOQLandSOSLfor various data fetching and manipulation needs of the application using platform database objects with consideration to Governor Limits.
• Worked on Lightning components using JavaScript and CSS
• Worked on customizing Apex Triggers, Classes and Visual Force, Formulas, Workflows, Approval processes, Page layouts, Record types, Permission Sets, Reports and Dashboards
• Worked on deployment of Apex and Controller Classes, Extensions and Apex Triggers
• Worked on SQL and SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
• DevelopedReportsandReport Foldersfor different user profiles based on the need in the organization.
• Customized the Dashboards to the track usage for productivity and performance of their sales teams.
• Worked on Data backup, code migration, pre-deployment activities through change-sets, Force.com IDE and post deployment activities.
• Created Visualforce Pages for Custom Login and Configuration of Communities.

Environment: Saleforce.com platform, service cloud Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, Resource Management, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows XP, SOAP, REST, XML.

Confidential, Dover, DE

Salesforce Developer

Responsibilities:

• Worked closelywith Salesforce CRM sales cloud as per theproject requirement.
• Responsible for customizing salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Cases, Reports and Dashboards.
• Involved in SFDCSetup activities and customized the apps according to the functionalneeds of the organization.
• Implementedpick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Worked withstandard objects in customer and partnerportals.
• Designed,developed Apex Classes, Controller Classes, Extensions and Apex Triggers for different functionalneeds in the application.
• Created severalworkflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• CreatedProfiles,Rolesbased onOrganization role hierarchyand implementedRecord-LevelandField-level Securityand configured theirsharing settings.
• CreatedEmail templates and Mail Merge templatesand was involved in doing the mail merge for different standard and custom objects.
• Worked onSales cloudandService cloud.
• Createdworkflow rules and defined related tasks, time triggered tasks, email alert, filed updates to implement business logic.
• DevelopedVisual Force / APEX custom and extended controllers and triggersto support quotation enhancement.
• DevelopedAPEX triggers, Apex classesfor various functional needs in the application.
• Good Knowledge in utilizingForce.comAPI's such asREST,SOAP,Metadataand bulk.
• Installed SalesforceAppExchange Apps, configured and maintained user security permissionsin accordance with organizational requirements.
• Createdand used different HTML Emailtemplates.
• Worked onSales cloud, service cloud,Customer PortalandSalesforce chatter.
• Developed andconfigured various Custom Reports and Report Folders for different user Profiles basedon the need in the organization.
• Created data migration document for import/export of data fromdata loader.
• Used SOQL & SOSLwith in Governor Limits for data manipulation needsof the application usingForce.com Explorer.
• Created variousReports(summary reports, matrix reports, pie charts, dashboards) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Worked onRESTandSOAPApex web services along the custom web service method

Environment: Saleforce.com platform, Visual Force pages, Apex Language, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Salesforce.com Data Loader, Security Controls, HTML, Java Script, Web Services, Sandbox.

Confidential

Java Developer

Responsibilities:

• As a member of team involved in designing and developing a framework.
• Involved in development of mockup screens and web portals.
• Used Java, WebLogic 5.1, 6.1 and 7.1, EJB 2.0, Java Mail, Struts, Servlet, JSP, JMS, XML, HTML, JDBC, SQL, Oracle 8i and JavaScript.
• Installed and configuredWSADas a development environment.
• Implemented SOAP protocol to get the requests from the outside System.
• Used Rational Clear Case as a source control for code changes.
• Followed coding and documentation standards.
• Configured the XML files for Spring Security injection to ensure the back-end security by discriminating the role of users as well as access authority for the URIs and Server side assets.
• Used Multithreading to simultaneously process tables as and when a specific user data is completed in one table.
• UsedSQL Queriesand Stored Procedures extensively in retrieving the contents fromSQL Server.
• Responsible for the Analysis and detailed Design of the Database Tables.
• Used JSP for taking the user input and sending it to the Java business classes.
• Used Photoshop to design buttons and menus for the website.
• Extensively used XSL as a XML parsing mechanism for showing Dynamic Web Pages in HTML format.
• Translated visual designs into meaningful user experiences using various presentation layer technologies includingHTML, JavaScriptandServlets.
• Extensively used XSL as an XML parsing mechanism for showing Dynamic Web Pages in HTML format.
• Developed complex intra Portlet communication across web applications using cooperative Portlets.
• Developed simple Portlet messaging on a single page using Portlet API.
• Used Portal Enable, Portal Extend for personalization, content publishing, document management, productivity functions along with the scalable portal framework.

Environment: Java, J2EE, XML, HTML, LDAP, EJB, JSP, JDBC, Servlet, SOAP, Struts, JNDI, Unicode.