SUMMARY:

• Accomplished, innovative, and goal - oriented program manager with extensive experience in guiding technology integrationandevolution efforts. Analytical professional with the ability to identify key trends, performance indicators, and operational gaps to enhance bottom-line factors.
• Talent for providing transformational leadership to cross-functional teams in the execution of quality projects. Collaborative communicator capable of buildingcross-functionalrelationships with strategic partners to drive cohesive practices across multiple organizational levels.
• Strategic Analysis & Planning
• Program Management
• Relationship Management
• Consultation & Advisory
• Solutions Development
• Enterprise Architecture
• Release Management
• Technical Program Management
• Leadership & Development
• Systems Administration
• Continuous Improvement
• ProjectCapacity Planning

PROFESSIONAL EXPERIENCE:

Confidential

Design Program Manager

Responsibilities:

• Spearheaded the redesign of the Design Peer Review process serving as a lead consultant to non-WDG application groups. Implemented post-review follow-up mechanism. Created and documented a new design review on-boarding process. Created recognition for reviewers who consistently participated (volunteered).
• Assumed PM responsibilities for 2 people who had unexpected leave of absences.

Confidential

Senior Program Manager

Responsibilities:

• Championed the execution of contingency mitigation strategies for enhanced management of operational/release incidents. This resulted in a re-write of published corporate policy.
• Successfully migrated 27 group SharePoint sites (some HBI) to an online platform, with no loss of content, data or while maintaining access and security. Re-organized the sites’ structure for improved access management given the sensitive nature of the data within (CorpSec compliant).

Confidential

Senior Program Manager

Responsibilities:

• Defined early access deployment metrics for executive leaders enabling near real time views to end user deployment statistics presented with reporting from other groups’ external problem management data.
• Salvaged Launch Day reporting of deployment metrics to the highest levels of MS management.

Confidential

Senior Program Manager

Responsibilities:

• Led offshore and onshore teams to the successful delivery of two v1.0 applications through realignment within budget and time requirements. This part of the project was off target prior to my arrival.