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Project Coordinator Resume

Roswell, GeorgiA

SUMMARY:

  • Advanced project coordination and management
  • Proficiency in managing orders, budgets and inventory
  • Ability to manage personnel
  • Excellent sales support services and client based interactions
  • Exceptional communication/interpersonal and organizational skills

TECHNICAL SKILLS:

Computer: Advanced Microsoft Excel skills (vlookups, pivot tables, etc), Word, PowerPoint and Access, Sharepoint, NewScale, Clarify, SAP and some SQL and Visio

Business: Customer Relations, Sales, Budget Development, Management, Basic Accounting, Inventory Control, and Public Speaking

PROFESSIONAL EXPERIENCE:

Confidential, Roswell, Georgia

Project Coordinator

Responsibilities:

  • Track a daily report of all billable items and client requests
  • Have successfully held past due collections to less than 3% each month
  • Conduct regular meetings with customers to ensure all accounts receivables, totaling approximately $10M each month, are collected and identify and resolve any billing issues (short payments, pull back of funds, etc.)
  • Through relationship management and regular client interaction, reduced monthly disputes by at least 50%
  • Designed and created a template for porting data into assigned databases
  • Liaise between engineers and client regarding server builds, communicating work order and task completion
  • Prepare monthly Trend Reports and analyze service level agreement statistics for reporting to project manager
  • Prepare monthly Executive Reports for all of Siemens North America Management

Confidential, Roswell, Georgia

Sales Representative

Responsibilities:

  • Sold credit card processing services, equipment and software
  • Conducted for over 50 business owners in the use of online processing software
  • Achieved sales goals each year
  • Prepared and presented service proposals to CEO’s and owners of small to mid - sized businesses
  • Provided customer service to clients
  • Hired and trained new sales personnel

Confidential

Service Desk Coordinator

Responsibilities:

  • Administered all aspects of service orders for assigned client
  • Assigned security and engineer queues for all requests
  • Reduced the queue wait time by 80%
  • Increased Clarify communication, case closure and service level agreement statistics

Confidential, Atlanta, Georgia

Merchandise Coordinator

Responsibilities:

  • Maintained visual presentation of all Polo Ralph Lauren belts and wallets in the Atlanta area department stores
  • Designed and prepared weekly reports for buyers and sales reps regarding sell thrus and inventory levels
  • Worked closely with store management to insure optimal inventory placement and display
  • Held seminars to train store personnel in product sales and visual display

Confidential

Responsibilities:

  • Bought all inventory for two Polo Stores in Vail and Aspen, Colorado
  • Set up and maintained new software inventory system
  • Designed detailed reports for the owners and store managers regarding sales by style, color and size
  • Reduced shrinkage from 3% to 1% by implementing inventory guidelines
  • Improved sales by 30 % by negotiating buy backs, markdowns and returns with all Polo vendors
  • Managed all shipping and receiving personnel and operations

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