Senior Application Analyst Resume
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Calgary, AB
SUMMARY
- Analytical and innovative Application Support Professional who collaborates with teams to deliver software, data, and integration solutions.
- 7+ years application support, design, development, and maintenance experience.
- Adapted advance SQL database knowledge including integration and reporting development experience.
- Enhance knowledge of business analysis methodologies to develop cost effective feasible solutions for business’ problems and initiatives.
- Excellent problem - solver with the ability to quickly grasp complex systems and identify opportunities for improvements.
TECHNICAL SKILLS
Programming: C#, VB.Net, HTML, XML, Python, UiPath, ASP.Net, T-SQL, PL/SQL.
Databases: Oracle 11g/12c, SQL Server 2017, Microsoft Access.
Reporting Tools: SSRS, Power BI, Tibco SpotFire, Tableau, Datameer.
ETL/Integration Tools: Informatica, SSIS, GoAnywhere, MuleSoft.
Software: Visio, SAP, JDE, Oracle EBS, HP Quality Center, JIRA, ServiceNow
PROFESSIONAL EXPERIENCE
Senior Application Analyst
Confidential, Calgary, AB
Responsibilities:
- Perform a critical role in manage, implement, and support application and integration solutions to fulfill the business’ current and future needs.
- Manage and maintain application databases and worked with Business design code solution for integration.
- Application administration and operational support for ERP system: Oracle EBS, JDE.
- Focus on Integration & automation.
- Managed server, patch, middleware, and version of the applications with appropriate Change Management procedure.
- Adhere Integration Platform as a Service (iPaaS) and Robotic Process Automation (RPA).
- Coordinate and implement upgrade, patch, integrations, and interface with other application.
- Write, review, and update system architecture and process diagram, user guides.
Application Services Professional
Confidential, Calgary, AB
Responsibilities:
- Worked directly with the business client and IT Project Manager to understand and define the business needs, translate those into functional and programming specifications.
- Provided system support and administration for Production Operation/Field Data Capture System.
- Escalated critical incident to vendor and implemented solution according to vendor recommendation; monitored and reported on service levels for multiple vendors.
- Participate in security administration, role design, and compliance for supported systems; manage compliance for supported application for IT audit.
- Assembled and translated Canadian Production Operation data into information/report for better decision-making purposes for different level of business unit.
- Troubleshooting and identifying data discrepancies between data sources and destination including interpretation and validation of daily production data.
- Created and maintained business rules for production data by utilizing Informatica Data Quality tool to maintain data integrity.
Programmer Analyst
Confidential
Responsibilities:
- Participated system analysis, design, programming, testing and implementing new functionality on existing application according to business need.
- Contributed in meetings with IT Management, system owners, and end-users to define and document business, financial, and operational requirements for integration into the ERP system
- Understand City of Calgary data structures and reporting environment to produce and modify reporting solution according to client request.
- Conducted in-depth analysis of systems, processes, data, dependencies, change impact, and effort including understanding needs for change and risks to data integrity