SUMMARY

• Knowledge in complete Software Development Life Cycle (SDLC), Agile methodology including business interaction, requirement analysis, software architecture, design, development, testing and documentation phases.
• Knowledge in creating modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Knowledge in upgrading some apps from Salesforce Classic to Lightning experience to develop rich user interface and better interaction to the pages.
• Knowledge in working with different cloud platforms, such as Sales Cloud and Service Cloud to leverage Salesforce CRM resources.
• Knowledge in configuration, implementation, support of Salesforce CRM, and applications based on Apex Language and leveraging Force.com.
• Knowledge in developing Salesforce Lightning Apps, Components, Controllers and Events.
• Knowledge with Salesforce.com CRM full implementation, migration of Sales, Marketing, Service clouds, Communities and Force.com platform.
• Knowledge in designing custom objects, custom fields, role - based page layouts, custom tabs, custom reports, report extractions to various formats, design of Visualforce pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
• Excellent knowledge and experience at administrative tasks such as creating Profiles, Roles and Permission Sets, creating Relationships, Tasks and Events, Email Templates.
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.
• Knowledge in Force.com Apex Classes, Apex triggers, Integration, Visualforce, Force.com, API, SOQL, SOSL.
• Knowledge in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Custom Application.
• Knowledge ofSalesforce Identity and Access Management, create new user profiles andmonitor access levels.
• Hands on experience in using theAura framework andSalesforce lightning Design System (SLDS).

TECHNICAL SKILLS

Salesforce Technologies: Apex Classes/Controllers, Test Classes, Apex Triggers, Visualforce (Pages, Component & Controllers), Standard Objects, Workflow & Approvals, Sales Cloud, Apex Data Loader, AppExchange, Web Services, Reports, Dashboards, Force.com IDE, SOAP, POSTMAN, SOQL, SOSL, Custom objects, Analytic Snapshots, Lightning, Aura

Salesforce Tools: Apex Data Loader, Connect Outlook, Force.com IDE, Visual Studio code

Languages: Apex

Databases: MS SQL Server, Oracle

Operating System: Windows, Android, iOS

Version Control Tools: SVN, GIT

PROFESSIONAL EXPERIENCE

Salesforce Developer

Confidential

Responsibilities:

• Worked closely with the sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects ofSalesforce(SFDC).
• Created modern EnterpriseLightning AppscombiningLightning Design System, Lightning App Builderand Lightning Component features.
• Upgradedsome Apps fromSalesforceClassic to LightningExperience to develop a rich user interface and better interaction of pages.
• Created multipleLightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Involved in variousarchitectural discussionsto design and make decisions on architecture. Have done thetechnical solutioningfor the user stories considering thebest practicesandSalesforceGovernor limits.
• Designed,DevelopedandDeployed Apex Classes,Controller ClassesandApex Triggersfor various functional needs of the application.
• Developed variousCustom Objects, Tabs, andEntity-Relationship data model, validation ruleson theobjects, tabs, Components and Custom links.
• Expertise inData Modelling, Data mappingandData migrations
• Experience in assisting in troubleshootingdeployment issuesrequired to support the Dev, QA, UAT deployments and Production & experience in participating inQA & UAT Testing.
• Developed business logic as per business requirements using force.com IDE,Apex Classes,Triggers, Test methods and writingSOQLandSOSL queries.
• Introduced the scalable and high performing development practices and frameworks by preparing the document for the team to follow thesalesforce®best practices. Made sure the team follow them by reviewing at regular intervals.
• UsedSalesforce.comdevelopertoolkit includingApex Classes, Controllers and Triggers, Force.com, Migration Tool.
• Worked onSalesforcesecurity and sharing model like creating and maintainingUser Roles,Profiles, Organization wide sharing defaultsandField level security.
• Developed business logic as per business requirements using force.com IDE,Apex Classes,Triggers, Test methods and writingSOQLandSOSL queries.
• Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
• VisualforcePages for Lightning Experience, Alternates for Java Script Codes, SharingVisualforcepages between Classic and Lightning.

Salesforce Developer/Administration

Confidential

Responsibilities:

• Worked closely with inside, outside sales teams and business analysts to perform detailed analysis and technical requirements and to design the solution by customizing various standard objects of SFDC.
• Performed developer and admin role for this project and working with functional team of businessanalysts (BA's) and QA testers.
• Involved in requirements gathering with the business users and preparing the requirement document.
• Created custom apps, custom objects and tabs, page layouts, workflow rules, approval process and validation rules.
• Defined lookup and master detail relationships on objects and created junction objects to establish connectivity on objects.
• Worked with variousSalesforceobjects like Accounts, Contacts, and Leads, Cases, Reports and Dashboards.
• Designed and developed several apex controllers, triggers,Visual forcepages, apex classes for various functional needs in the application.
• Worked usingEinstein Analyticsto explore data, manage datasets and query data usingSAQL.
• DevelopedLightening appsusingLightningComponents and made them compatible with salesforce1 mobile app.
• Configured single sign on mechanism forSalesforceinstance in Transaction Systems.
• Using this, customer have the ability to login to the company portal and easily navigate toSalesforceinstance without providing anySalesforcecredentials.
• Designed and configuredPARDOTintegration withSalesforcefor Supply team with lightning.
• ImplementedSalesforceMarketing Cloud/PARDOTin Email Studio, Web Studio, CSS, HTML, JS, andAMPSCRIPT.
• Designed andconfiguredSalesforceMarketing Cloud / Exact Targetin Email Studio, Web Studio, CSS, HTML, JS, andAMPSCRIPT.
• ConfiguredSalesforce.com to meet business requirements including fields, page layouts, workflows, approvals, and validation rules.
• Worked extensively on Software Development Lifecycle(SDLC).
• Created custom buttons using Visual Force.
• Performed collaborating with chatter.
• Created Visual forceEmail templates and automated Email process to send installation instructions to new and existing customers.
• Implemented the requirements onSalesforceplatform and force.com IDE plugin using Eclipse.
• Involved in creation ofSOQLandSOSLqueries.
• Developed Visual force controller extensions & custom controllers, standard controllers.
• Automated case creation on replying to the email thread (email to case).
• Experience to develop rich user interface and better interaction of pages.
• Worked with data loader for loading the attachments intosalesforce.com, related to objects like account, contact, opportunities and activities.
• Used data loader for insert, update and bulk import or export of data from salesforcom.com objects.
• Created and deployed several custom reports by use of force.com platform.

Environment: Saleforce.com platform, Apex,Visual force, Lightening, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, SAP HANA studio, Case Management, DemandTools,SSOauthentication.

Executive Administrator

Confidential

Responsibilities:

• Documented administrative policies and procedures and Verified that all required parties received copies.
• Planned, coordinated and controlled daily operations of sales, financial management and human resources.
• Managed office operations, scheduling and inventory audits.
• Implemented business processes to streamline daily operations and increase efficiency.
• Optimized profit and growth opportunities to increase performance outcomes and direct business transformations.
• Creation of the ID
• Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.