SUMMARY

• 10 years of professional IT Experience including 4 years’ experience in Salesforce as a Developer and Administrator with experience in developing & supporting CRM applications and 6 years’ experience in .Net web applications.
• Expertise in standard Salesforce configuration & Customization that include Validation rules, Assignment rules, Auto - response rules, workflow rules, Escalation rules, Sharing rules, Processes, Flows, page layouts, Record Types as per application requirements.
• Administered and configured Salesforce Users, Roles, Profiles, Permission sets, Public Groups, Queues and Data Management, Reports, Dashboards, Actions, Tasks and Events.
• Worked on Administering Tools like Data Loader and Data Import Wizard.
• Thorough knowledge in the security and sharing model.
• Experience in Backend programming using Apex, Triggers, Scheduler, Web services, Batch Apex.
• Experience in creating Salesforce Lightning Web Components, Apps, Controllers and Events.
• Experience in Agile methodology, Agile sprint tasking and management using Jira, Azure DevOps.
• Proficient in dealing with the functionalities related to the Marketing, Sales and Service clouds.
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
• Worked on Email to case feature where the customers can create the case and get the issues resolved ASAP.
• Integrating the third-party applications with the Salesforce org using REST API and testing them using the Postman tool.
• Created Test classes to perform unit testing the developed code.
• Deployed the code to higher environment such as to production using the CI/CD features of Azure DevOps.
• Strong emphasis and in-depth knowledge of C#, ASP.NET, MVC, WEB API, Entity Framework, MS-SQLSERVER.
• Knowledge in Web/User Interface development using HTML5, XML, Ajax, Angular, jQuery.
• Knowledge on Asp.net core 3.0
• Independently and aggressively implemented Generic architectures in SQL for integrations.
• Having sound knowledge on Integrations like FTP file transfers.

TECHNICAL SKILLS

Salesforce API tools: Visual Studio Code, Apex Explorer, Offline Edition, App Exchange Data Loader

SFDC: Apex Triggers, Classes, Batch/Schedulable/Queueable ClassesApex Custom Controllers and Extension, Visual force (Pages, Components & Controllers)Validation Rules, Workflow rules, Sharing rules, Assignment rules, Escalation rulesProcesses, Flows, Dashboards, Reports, Custom Objects, Force.com Eclipse IDE Plug-inApex Web Services, Apex Explorer, Sandbox development and testingApex Data Loader, Git, SOQL, SOSL, Salesforce Identity Management.

Salesforce Tools: Data Loader

Languages: Apex, C#, Java Script, JQuery

Database: MYSQL, SQL Server 2008/2012, Oracle 10g, 11g

Web: HTML, XML, CSS, JavaScript, HTTP Callouts, ASP.NET, MVC ASP.Net Core 2.0, Web API

Platforms: Windows server 2003/2008/2012 R2, Red Hat Linux

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Administrator/Developer

Responsibilities:

• Involve in user story grooming sessions, provide design plans and estimate story points.
• Develop Apex programs - triggers, classes, batch classes, schedulable classes, queueable classes.
• Integrate Salesforce with various third-party systems using SOAP and REST APIs.
• Developed various lightning components using Lightning Web Components to improve the user experience.
• Creating Visualforce pages, custom/extension controllers.
• Maintain Salesforce standards by following the governor limits.
• Deploy Salesforce components to various sandboxes using changeset, Azure DevOps.
• Admin activities - Create sandboxes, users, profiles, permission sets, custom objects, fields, page layouts, record types, validation rules, sharing rules, workflows, assignment rules, approval rules.
• Supporting production issues whenever it is necessary and meeting the SLA’s.
• Train end users, giving demos on the newly developed applications and having a Q&A session.
• Salesforce Health Check - validating critical Security Settings and apply the required settings.

Environment: Salesforce.com, Force.com Sandbox, Apex, Lightning Components, JavaScript, CSS

Confidential

Salesforce Administrator/Developer

Responsibilities:

• Involve in user story grooming sessions in all the sprints and estimate story points.
• Customize Salesforce org to support business processes.
• Admin activities - Create sandboxes, users, profiles, permission sets, custom objects, fields, page layouts, record types, validation rules, sharing rules, workflows, assignment rules, approval rules.
• Develop Apex programs - triggers, classes, batch classes, schedulable classes, queueable classes.
• Integrate Salesforce with various third-party systems using SOAP and REST APIs.
• Create Visualforce pages, custom/extension controllers.
• Developed various lightning components using Lightning Web Components to improve the user experience.
• Maintain Salesforce standards by following the governor limits.
• Deploy Salesforce components to various sandboxes using changeset, Azure DevOps.
• Support production issues on daily basis.
• Train end users on the newly developed applications.
• Salesforce Health Check - validating critical Security Settings and apply the required settings.
• Salesforce Critical Updates - review the critical updates to see how they affect the customizations.
• Implemented Salesforce Shield - Event Monitoring and Transaction Security Policies on various objects.

Environment: Salesforce.com, Force.com Sandbox, Apex, Lightning Components, JavaScript, CSS

Confidential

Salesforce Administrator/Developer

Responsibilities:

• Involve in user story grooming sessions and estimate story points.
• Admin activities - Create sandboxes, custom objects, fields, page layouts, record types, validation rules, workflows, assignment rules.
• Develop Apex programs - triggers, classes, batch classes, schedulable classes, queueable classes.
• Integrate Salesforce with various third-party systems using REST APIs.
• Create Visualforce pages, custom/extension controllers.
• Maintain Salesforce standards by following the governor limits.
• Deploy Salesforce components to various sandboxes using changeset, Azure DevOps.
• Train end users on the newly developed applications.
• Salesforce Critical Updates - review the critical updates to see how they affect the customizations.

Environment: Salesforce.com, Force.com Sandbox, Apex, Lightning Components, JavaScript, CSS

Confidential

Software Developer

Responsibilities:

• Worked on Agile Methodology with the team.
• Development, code review, unit testing and integration testing
• Handling Onshore Calls effectively for the respective module.
• Fully Involved and Handled team for 4 modules in Smart Track VMS.
• Fully involved in module analysis, analyze specifications, user interaction, designing, coding of the application, performing unit testing.
• Written Stored Procedures, triggers, functions using SQL in SQL Server 2008/2012.
• Coding using C#.Net as a code language.

Confidential

Software Developer

Responsibilities:

• Worked on Agile Methodology with the team.
• Development, code review, unit testing and integration testing
• Handling Onshore Calls effectively for the respective module.
• Fully Involved and Handled team for 4 modules in Smart Track VMS.
• Fully involved in module analysis, analyze specifications, user interaction, designing, coding of the application, performing unit testing.
• Written Stored Procedures, triggers, functions using SQL in SQL Server 2008/2012.
• Coding using C#.Net as a code language.