Director of IT Resume

SUMMARY;

For more than 18 years, I have maximized the value of IT. Proven experience in leading IT operations teams in complex and dynamic environments requiring 24/7 support. Innovative and entrepreneurial minded. I excel at staying ahead of rapidly changing technical requirements, quickly identifying needs, and implementing effective solutions while minimizing resources for improved business performance.

PROFESSIONAL EXPERIENCE:

Confidential

Director of IT

Responsibilities:

Set strategic direction, defined road maps, and provided day - to-day operational oversight for business systems.
Includes ERP, VOIP, DR, CRM, vendor management, EHR, ecommerce, systems management, and cloud environment (AWS, Azure) for all key business processes.
Serve 600 employees and over 5,000 clients, in a Windows LAN/WAN, Hypervisor virtual server environment.
Manage a team of 7. Prepare and manage all capital and operating budgets. Lead and develop ITIL/SDLC processes.
Project manager from systems design through development.
Oversee cybersecurity and internal controls. HIPAA Security Officer.
Monitor and manage activities and processes related to PCI and SOX compliance.
Selected as top 500 IT Exec in IN/OH/KY 2018, 2019 LEAD Magazine.
Lead deployment of new EHR system (Carelogic).
Implemented telehealth system with HL7 interface. Health Collaborative (HIE) and Dr First.
Lead MS Office conversion to MS365 and Exchange migration.
COMSPARK Rising Tech Star 2019.
Instructor Miami University, Oxford OH. Teach adults/retirees computer 101 course.
Member CDW Advisory Board.

Confidential

Director of IT and Facilities

Responsibilities:

As IT Director, demonstrated strong hands-on experience managing IT environment end-to-end.
Managed help desk/call center, virtualized servers (VMWare) and AWS hybrid Cloud environment. Developed and maintained DR readiness.
Managed a team of 4. Served 500 employees and over 18,000 clients, in a Windows Client/Server environment (SQL Server, Exchange, MS Office, MS Server, VMWare, Cisco switches, Citrix VPN, Tableau). Oversaw vendor selection processes and vendor and contract management.
Built and maintained an FQHC. As Facilities Director, responsibilities included plant operations and all functions which are necessary in maintaining the physical structures, HVAC, mechanical, electrical systems, utility systems and grounds of 15 buildings and 53 acres of college like campuses in an operative and safe working condition.
Managed a team of 17 custodians, maintenance and food service staff.
Construction Project Manager for three new building constructions and two complete building refurbishing’s serving over 200 employees and 250 students. All were completed on time and under budget
Built several daycares, a high school, lower school, and an outpatient office suite.
Project Manager for 3 Accounting conversions: MS Dynamics to Blackbaud FE to NXT.
Experience working under ISO 13485, 21 CFR 820.70, & 21 CFR Part 11 requirements.
Built a FQHC clinic and lab. Integrated an HL7 interface with Epic/Quest/Health Collaborative.
Turnover had been 0% over my time as an IT/Facilities Director. I am a strong and successful leader.
COMSPARK Rising Tech Star 2018
Completed the construction of an $8 million building for Autistic Confidential .
Construction Project Manager for construction of a FQHC clinic in 2016.

Confidential

Computer Programmer/BI Analyst

Responsibilities:

Created predictive models of data and presented the findings in Cognos BI.
When data wasn’t available, taught myself Visual Basic then designed, tested, and implemented new databases.
They eventually became enterprise databases in a traditional 3-tier architecture.
Created and designed an algorithm in SPSS which estimated the future number of kids in Foster Care and their subsequent costs.
It was used to estimate the number of mils required for a county-wide tax levy.
Using a similar algorithm for Confidential Services, received honorary Kentucky Colonel Award from the Governor of Kentucky for creating and building a data warehouse using SPSS and Cognos BI products.

Confidential

Trooper

Responsibilities:

Directed patrol assignments, monitored and coordinated activity, trained and evaluated troopers.
Maintained accounting for the post’s finances including maintenance of petty cash fund, balancing accounts, completing financial reports, and developing work schedules for all post employees.
Directed 20 troopers on the Midnight shift.
While learning SPPS for my Master’s degree, created an algorithm in SPSS which analyzed various crime statistics and developed patterns of criminal behavior, primarily involving child abuse. Used by the District to help apprehend suspects.

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