SUMMARY

• 8 plus years of experience in the IT industry and over 6+ years of experience on the Salesforce.com platform, including Development, Architecture, Administration and Configuration
• Extensive knowledge and experience implementing, customizing, and maintaining Salesforce solutions.
• Salesforce Development and Configuration experience includes Apex (Classes, Controllers, Triggers, etc.) Visual Force (Pages, Components, controllers, extensions, etc.) Lightning Components, Lightning Web Components, Aura Framework, Process Builders, Salesforce Custom Objects, Custom Tabs, Custom Reports, Custom Dashboards, Custom Fields, Custom Buttons, Custom Links, Record Types, Layouts, Profiles, Workflows, Approvals, Validation rules, SOQL and SOSL
• Great experience with Salesforce Service Cloud, Sales Cloud and Community Cloud.
• 4 years of experience with Lightning development
• Over 4 years of experience with Salesforce Integrations including REST and SOAP Web Services, SSO, etc.
• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Used Force.com REST API Web services and outbound messaging for implementing web services to integrate External systems and websites.
• Solid experience with Salesforce AppExchange Apps, configuration, and user security permissions in compliance with organizational needs.
• Extensive experience working with Eclipse IDE with Force.com Plugin environment for writing Business logic in Apex code
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility and Informatica on Demand.

TECHNICAL SKILLS

Salesforce: Salesforce SFA, Apex Language, Apex, Salesforce CRM, Classes/Controllers, Apex Triggers, SOQL, SOSL, VisualForce Pages / Components, Apex Web Services, Workflow Approvals, Lightning, Analytics, Snapshots, Case Management Automation, Pharma cloud And SaaS, Pharma CRM.

Databases: MS SQL Server 2000/2005, SSRS, DTS, PL/SQL, Oracle 8i/9i/10g, MS Access, and MySQL, RDBMSSalesforce Tools Eclipse, Force.com Eclipse IDE Plug - in, Force.com Explorer, Force.com, Data Loader, Force.com, Apache Ant Excel Connector, SOQL Xplore, Force.com Platform (Sandbox, and Production).

Technologies: C, C++, C#, Java, JavaScript, Action Script, WCF, Silverlight, LINQ, SQL, UML, HTML, XML, XHTML, DHTML

Web Design Tools: SQL Query Analyzer, SQL Profiler, Adobe Photoshop, Dreamweaver, MS Office, Visio 5.0, Adobe Acrobat Pro, Adobe Flex Builder.

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008, Linux.

PROFESSIONAL EXPERIENCE

Confidential, Boston,MA

Salesforce Solution Architect

Responsibilities:

• Facilitates gathering of technical solution requirements and develop custom solutions to deliver value based on internal client priorities
• Develop Lightning Components, Apex/Aura, LWC, Visualforce, and integrations to third party solutions
• Finalize data mapping and complete data migration activities as needed
• Create and execute unit test classes
• Conduct System & Integration Testing (SIT) and support User Acceptance Testing (UAT) for end-to-end solution testing, responsible for entry and exit criteria metrics
• Defect Review and Bug Fix
• Provide oversight over technical design documentation
• Salesforce Lightning
• Software implementation, including development, across the full development lifecycle.
• Experience insalesforce.com developer toolkit including Lightning components, Apex/Aura, Visualforce,Force.comIDE,Force.com Migration Tool, Web Services/SOA & Metadata APIs, AppExchange deployment
• Web development experience including CSS, JavaScript, DHTML, HTML, XML, AJAX, jQuery
• Solid experience with relational databases, including the use of triggers, views, and stored procedures.
• Experience in designing and developingforce.com components and having a strong Service Oriented Architecture (SOA) using SOAP and and/or RESTful APIs
• Knowledge of data migration considerations, design trade-offs, and common ETL tools
• Experience working with application design principles and product configurations, agile project methodologies a plus
• Salesforce.com certifications (App Builder/Developer) or the equivalent experience
• Prior Consulting Experience preferred
• Demonstrate excellent communication and presentation skills
• Excellent analytical and problem-solving skills for development and testing
• Applicant should have experience working independently and with geographically dispersed teams.

Confidential, Boston,MA

Salesforce Solution Architect/Salesforce consultant

Responsibilities:

• Delivery of CRM and workflow solutions on the Salesforce platform and will need to be familiar with Apex, Visualforce, and AURA technologies.
• Configuring salesforce and velocity functionality as per business requirements
• Understanding and importing process libraries as per business process need Developing Apex code as needed to meet business logic requirements when configuration options are exhausted
• Integrating Salesforce with other backend applications using REST, SOAP API’s
• Oversee code migration efforts between environments using salesforce tools and dev ops pipelines
• Oversee/participate in data migration into the salesforce platform
• Ensuring system meets the expectation of the business/operations unit
• Ensuring that proper testing is implemented
• Monitoring Performance requirements by working closely with dev teams
• Assisting Dev Teams when issues arise
• Participating in Meetings and architecture discussions / reviews as needed

Confidential, NJ

Lead Salesforce Developer

Responsibilities:

• Exposed on various production support issues and was responsible for handling cases and case management.
• Worked extensively on enhancements and new requirements.
• Supported 2 different orgs. CC1 and UM1. Worked on integrations between salesforce-to-salesforce orgs S2S.
• Been on brainstorming sessions with the team on resolving highly escalated critical productions issues.
• Involved in solutioning and designing on new enhancements.
• Handling Integrations issues and with Rest API and Soap API and SSO.
• Vast knowledge in communities, from setting up the communities till the break fixes.
• Hands on experience in creating Lightning Components like process builders.
• Did Code reviews and navigated through the new built lightning community in AURA and LWC.
• Worked extensively on configuration and leads and email 2 leads.
• Exposure hands on working on DocuSign CFRE Part -11 and was actively involved in resolving issues.
• Responsible for creating the Tech Spec documents and writing and executing test scripts using HPQLM.
• Hands on experience in fixing issues sand enhancements on integrations with SAP and OKTA.
• Exposed to using ticketing tools like service now for assigning tasks and creating tasks for the developers.
• Exposure working on offshore and onsite working process.
• Have done deployments on weekly basis using changesets.
• Resolved issues by Debugging through eclipse IDE.
• Worked on multiple projects.
• Worked on multiple communities and Portals.

Confidential, Ohio

Lead Salesforce Developer

Responsibilities:

• Handling 3 projects with Team of 11 developers, 2 BA, 2 suggestion architects, 2 Project manager offshore in developing Various Visual Force pages, Apex Classes and Apex Triggers.
• Collecting the requirement direct from client with suggestion architects.
• Task distribution to each team member.
• Taking call with each team member every day to know that they are following the best practice and progress of the given task.
• Heavy focus on Team Management and Development whose primary responsibilities are to support their assigned accounts, oversee the development and execution of their client’s digital media campaigns delivering across multiple channels and platforms.
• Created custom service cloud application on top existing solution to improve the productivity of CRMs.
• Responsible for the project delivery part.
• Doing meeting with client and BA every day to know more about the client recruitment.
• And see that the team follow the best practices and run the test cases to see if the code coverage is fulfilled to migrate the code from one Instance to another and into production too.
• Used Data Stream feature in Marketing Cloud Connect. Where we utilized data across all digital marketing in the entire Salesforce Platform including Custom Objects.
• Worked data cleaning with Excel sheet to avoid duplicate record using external id.
• Used it to synchronize the data from Salesforce CRM to Marketing Cloud account. With Data Schema & relationships in Salesforce
• CRM.
• Did integration using a tool Workbench to Migrate data from Siebel CRM to Salesforce CRM into Marketing Cloud account.
• Worked data mapping using excel to map all the existing fields from client .Net application to Salesforce.
• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Used to handle various Sandboxes for each project, where I was actively involved in 3 Projects like (NEXTGen CRM, KRR, and PCS).
• Worked on Salesforce workbench to perform SOQL and other DML operation similar to Data Loader and Query Editor in developer console.
• Worked on various Salesforce.com Standard Objects like Lead, Account, Contacts.
• Handled Users around 2000 users in one environment.
• Responsible for creating requirements and tasks for the offshore team.
• Played a major role in the deployment process which goes into live and had to assign tasks for each developer in playing different roles.
• Responsible for Integration, Migration and delivering the code on time as expected by from the client.
• Handled all the defects from the business analyst’s and solved all the defects that have been posted by the business.
• Worked on various Reports and Dashboards.
• Used new release of validation rules to overcome the salesforce.com validation rules.
• Was responsible for delivering the July release into production.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with stakeholders and project teams to prioritize collected requirements.
• Developed Java Script methods for doing two actions on a single button click, to overcome the Salesforce limitations.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Performed the role of Salesforce.com Developer in the organization.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Create a SOQL query using Date Range and multiple Users ID for the Data Loader and many more
• Used VLOOKUP functionally in Excel to pull data from cell base on coordination in order to short out in the right order from random set of data.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Creating a sync of contacts, email alerts, events, and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Developed Client-side pagination process with all the details.
• Developed Custom Validations to override the Salesforce default validation rules.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Used C# in various Salesforce and Force.com requirements whenever needed.
• Complete bulk imports of data using Apex DataLoader.
• Used it to synchronize the data from Salesforce CRM to Marketing Cloud account.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Involved in Unit Testing, for the customizations and developments done during the project.
• Communicating regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
• Environment: Eclipse IDE, Salesforce.com, Force.com
• Sandbox,
• Import Wizard, Apex, XML, JavaScript, Controllers, Sharing Rules, Visual force Pages, Workflows, Email Updates, .NET Framework, C#, Web Services API, Oracle EBS, Oracle on Demand, Oracle Fusion Middleware, SOA, Siebel.