SUMMARY

• Over10+ years of IT experience and8+ years as aCertified Salesforce.com Platform Developerand excellent experience asSalesforce Adminas well.
• Experience in SFDC Development implementing theAPEX Classes, APEX Triggers, Visual Force pages, S - Controls, Force.com IDE, Eclipse wif SOQL, SOSL and Plug-ins.
• Experience working inAgile methodology,Scrum methodology,Waterfall. modelandTest-drivendevelopment.
• Experience in SFDC Development implementing theAPEX Classes, APEX Triggers, Visual Force pages, S - Controls, Force.com IDE, Eclipse wif SOQL, SOSL and Plug-ins.
• Extensive experience wif teh Salesforce.com developmentlife cycle,application design patterns,integration patternsanddeployment planning.
• Worked on Salesforce.com based development enhancements and implemented lightning applications from teh scratch.
• Experienced inObject Oriented AnalysisandDesignandObject-Oriented Programmingand Design Patterns underMVC(Model View Controller)Architecture.
• Experience in installing SalesforceAppExchange Apps, configured and maintained user security permissions in compliance wif organizational needs.
• Sound knowledge onVisual Force Pages, Apex Triggers,Apex Classes,Batch Apex, HTMLandJavaScript,SOQL,SOSL,Process Builder, Workflow, Visual Workflow and Approval Process, Reporting and Dashboardsto support process automation.
• Designed and developedSalesforceapplications usingApex Programming LanguageandVisual Force Pages, Process Builder, Visual work flowsandWork Flows& Approvals.
• Performed BulkData Migrationfrom Traditional Applications to Salesforce usingImport Wizard, Excel Connector, Dataloader.io, Workbench, Apex Data Loader utilityand ETL tools, Cast Iron, ESB, Autosys.
• Hands on Experience inData Management, Data Security, Data, Workflow Automation, Formulas & Validations, Chatter.
• Designedcustom objects, custom fields, Pick-list, role-based page layout, formula fields, field dependencies, validation rules, workflow rulesandapproval processes for automated alerts, field updatesandemail generationaccording to application requirements.
• Proficiency in installing App Exchange applications. Experience inGITHUBas a version control system.
• Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform.
• Wide exposure to Test Management tools such asJira, Rally, andTest Director.
• Expertise wif salesforce.com administrative activities: CreatingProfiles, Roles, Users, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field - Level Security, Custom Tabs, Validation rules, Formula Fields, Email notifications and Templates, Outbound Messaging, Tasks, Events and Actions, Creating Flows, Process Builders, Workflows, Approval Process, ReportsandDashboards.
• Expertise in Salesforce.com platform by designing teh required entities like custom objects, creating teh relationships/junction objects like Master-Child, lookups, Entity Relationship data model, Roll-up summary, Pages, Classes and Interfaces.
• Administrative tasks like User Management, Creating Profiles, Roles & Permission Sets, Workflow, Tasks & Events, Email notification & Templates, Reports & Dashboard, Metadata & Metadata API.
• Worked wif Migration tools Force.com IDE, Eclipse and has knowledge of Change set migration code and configuration from teh Dev Sandbox to Production.
• Experience in Functional, Data-driven, Unit, Integration, System, Front-End and Back-End Testing.
• Strong Knowledge in Salesforce Administration, Development, Customization, Data Validation, SFCC (Demandware), Sales, Marketing, Customer Service and Support Development team.
• Designed and delivered teh data integration & migration solution also me has been working on B2B and B2C store using WebSphere Commerce.
• Managed QA ofB2C and B2Bweb sites and mobile apps built onSalesforce Commerce Cloud platform & CRM.
• Experienced in Service Cloud, Sales cloud, Cloud craze, Chatter & App-exchange applications.
• Used Cloud Craze while building community portal for B2B.
• Used Cloud Craze onlinesellers in setting up their storefronts, tracking customer data, and analyzing teh same to provide personalized services to teh business customers.
• Integrated Salesforce wif Informatica on Demand for teh proper mappings and extraction and transformation of data.
• Excellent experience in usingOracle, SQL Server and SQL databasesand Familiar wif Stored ProceduresTriggers and Functions using PL/SQL and AJAX.
• Excellent experience in usingOracle, SQL Server and SQL databasesand Familiar wif Stored ProceduresTriggers and Functions using PL/SQL and AJAX.

TECHNICAL SKILLS

Apex Language: (Classes, Trigger, Batch, Schedule), SOQL & SOSL Language, Visualforce Pages, Components, Sales, Service, Ant based Force.com Migration Tool, Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards, Apex, Java, J2ee, C, C++, C#, SQL,SOQL, SOSL.

SDLC Methodology: Waterfall, Iterative, Agile Scrum.

PROFESSIONAL EXPERIENCE

Sr. Salesforce Developer

Confidential, Chandler, AZ

Responsibilities:

• Worked closely wif sales team and business analysts and performed detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects ofSalesForce.com (SFDC)
• Involved inSalesforce.com Application Setup activitiesandcustomized teh appsto match teh functional needs of teh organization Designed, Developed and DeployedApex Classes, Controller Classes andApex Triggersfor various functional needs of teh application.
• Responsible for all teh activities related to (migration)configuring Data Loader, uploading data inCSVfiles into salesforce.com, checking for integrity of teh data.
• Used Jira to synchronize between Salesforce automatically created Salesforce cases from Jira.
• Performed IDE, Change Sets andANTScript deployments as needed and validated teh components before deployment to ensure a smooth process.
• Extensively working on integration from Salesforce to SAP, Siebel, Tibco and Portal applications using Web Services like XML, WSDL, JSON, SOAP and REST.
• Developed Four Custom modules usingApex Classes, Triggers, Visualforce pagesandController Classes, Batch Apex, Email Services using SOQL, SOSL queriesforbusiness functional needs.
• UsedSOQLandSOSLwif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Responsible for writing SOQL and SOSL queries.
• Managed QA ofB2C and B2Bweb sites and mobile apps built onSalesforce Commerce Cloud platform & CRM.
• Developed and supported front end SQL server code based on client generated needs.
• Designed front end integration process based on web-to-lead functionality and soap web services
• Implemented Salesforce.com CRM applications, develop complex applications, delivering user training, architectural and package implementations on Commerce cloud B2B.
• Implemented Pardot B2B Marketing Automation platform for lead generation/nurturing.
• Provided Salesforce solutions to clients, ranging from Salesforce Commerce Cloud, Sales Cloud, Service Cloud, Marketing Cloud Desk.com, Salesforce1 Mobile, Salesforce Lightning Components (LWC) and Lightning Apps.
• Worked on various front-end stories of Sales Force Commerce Cloud. Made teh site from scratch in HTML 5 for different devices.
• Integrated Salesforce wif Cloud Craze.
• Reviewed and supplied validation for new suppliers wishing to provide services or products to Demandware.
• Createdlightning component development using JavaScript and Aura framework.
• Worked onService cloudandSalesforceCommerce Cloud (Demandware)wif Computer Telephony Integration(CTI).
• Used Sandbox for testing. created, managed packages and migrated them between Sandboxes and Production environments for final implementation
• Perform detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API and Web Services. Developed various custom Objects, Tabs, Components and Visual Force pages and Controllers.
• Integrated Salesforce.com wif an external application using SOAP, REST based web services.
• Expertise in aura framework, Lightning Components and Salesforce Lightning Design System(SLDS).
• Hands on Experience inData Management, Data Security, Data Modelling, Workflow Automation, Formulas & Validations, Chatter.
• Hands on Experience inData Management, Data Security, Data Modelling, Workflow Automation, Formulas & Validations, Chatter.
• Implemented support services invarious SDLC stageslike custom development and production support.
• Experience in REST API wif Google Maps.
• Created UI in Lightning using Aura components, CSS, Bootstrap for a user to enter case details and submit to Salesforce. Experience in using Salesforce Lightning Inspector to debug teh lightning components.
• Profiles, Roles, OWD, Field Dependencies, Objects, Page Layouts, Validation Rules, Approvals, Workflow Rules, Security & Sharing Rules, Delegated Administration, Tasks and actions, Public Groups, Queues, Reports & Dashboards.
• Involved in Unit, Integration, Regression and User acceptance testing of teh application.
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features..
• Worked on CPQ and salesforce integration.
• Skilled in understanding and implementing teh new salesforce Lightning Experience.
• Designed and developed APEX classes, APEX triggers, Custom Controllers, Controller extensions.
• Integration of Sales cloud wif external information systems using SOAP API web services.
• Deployed changes from SFDC sandbox environment to Production environment using change sets and Force.com IDE tool.

Salesforce Developer

Confidential, California

Responsibilities:

• DevelopedREST and SOAP based web-servicesfor integration wif internal enterprise API platforms for Loan XML Secure Gateway.
• Developed Web Services using JAX RPC, JAX WS and RESTful services. Published WSDL documents into repository for consumption. Strong knowledge of developing both SOAP/XML and Annotation based Web services.
• Wrote custom code for Round Robin Lead management based on Agent Experience and Availability.
• Created new fields, workflows, validation rules, User profiles, security and management, approval processes and maintenance of different reports (summary report, matrix report, tabular report) and Campaigns (Campaign Hierarchies) inSalesforce.com
• ImplementedAutomated Test Driven Development (ATDD) for Salesforceend-to-end testing along wif regression, which is a first amongst Salesforce implementations across several large enterprises.
• In Salesforce, built new workflows, Visualforce pages and apex code to better manage user and events to management
• Configured custom settings, field dependencies, record types, profiles, field level security, record level security, and front-end rendering conditions, for various document types.
• Designed and developed front end and back-end web applications as a Salesforce Developer. Developed User Interface Using Lightning Web Components, Visual Force Pages and SKUID App Exchange product for Salesforce.
• Design new Apex classes and Apex triggers to send out email notifications wif new login information.
• Created SOQL Queries for Permissions.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Run APEX data loader to import/load teh data in to Salesforce object after these files are successfully transferred.
• Experience wif Commerce Cloud product services and improve Customer's impact.
• Designed and delivered teh data integration & migration solution also me has been working on B2B and B2C store using WebSphere Commerce.
• Worked on Demandware and Commerce Cloud.
• Implemented and customized Salesforce customer relationship management (CRM) for Marketing, Sales and Case Management also implemented sales cloud and service cloud to improve customer retention and service delivery process improvement.
• Configured teh Contract management and revenue management wif using of Apttus CPQ.
• Upgraded some Apps and develop rich user interface and better interaction of page.
• Experience in managing Repositories using Jenkins and GitHub.
• Used front-end technologies like JavaScript, Angular JS, HTML & CSS and included Apex Triggers for extra functionality and wrote Apex Classes and controllers to provide functionality to teh Visual Force page.
• Implemented Configuration, Customization and Development wif Salesforce.com on Service Cloud and Sales Cloud.
• Implemented service cloud functionality like case management, field service management and CTI integration.
• Implemented Security access to teh user profiles by creating Object level security, Field level security and Record level security.
• Used SOQL SOSL wif in Governor Limits for data manipulation needs of teh application using Force.com Explorer.
• Experienced in Object Oriented Analysis and Design and Object-Oriented Programming and Design Patterns under MVC (Model View Controller) Architecture.
• Worked on Business to Business (B2B) & Business to Customers (B2C) SFDC patterns involved interaction wif all teh various parties are involved. IntegratedSalesforcewif various third-party solutions
• Worked on standard and custom field creation and maintenance at teh direction ofB2BSalesforceManager.
• Lead on multiple Salesforce Commerce Cloud (Demandware) site builds.

Salesforce Admin/Developer

Confidential, Troy, Michigan

Responsibilities:

• Implemented Inventory process using trigger, approval process and visual force page. n-depth understanding of Salesforce.com Sales Cloud, Service Cloud and Force.com product offerings and Health Cloud experience.
• Implemented Mass Edit functionality for various functional needs using Visualforce page and apex.
• Designed and developed Apex Classes, Controller Classes, Apex Triggers and Visual Force Pages for this application. Experience in using Eclipse IDE.
• DevelopedRound-Robin Lead Assignment,Lead Duplicate processing logicandLead nurturingwif Apex triggers, daily scheduled batch jobs as well as declarative assignment rules.
• Evaluated different options for Salesforce data encryption at Field level, record level, platform level using both out of teh box solutions. Also developed a POC custom AES256 encryption using Salesforce APEX.
• Visualforce Pages using front-end technologies like JavaScript, AngularJS, HTML & CSS and included Apex Triggers for extra functionality and wrote Apex Classes and controller to provide functionality to teh Visual Force pages.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Collaborated wif scrum development teams on Release Management tasks to promote tested functionality from sandboxes into production environments.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment wif Apex programming language at backend and Visual-Force pages as user interface.

Salesforce Admin

Confidential, Westlake, Texas

Responsibilities:

• Interacted wif various business team members to gather and document teh requirement for salesforce interface development.
• Interacted wif various business team members to gather and documented teh requirements. Implemented teh requirements on Salesforce.com platform and Force.com IDE plug-in using eclipse.
• Experienced in creating and customizing Email template and configuring them to teh email alert wifin teh workflow rule for a standard/custom object.
• Worked on Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage teh Workflow & Approvals.
• Designed and developed applications on teh Force.com platform using teh Apex programming language for controller extensions, apex based triggers and, validation rules.
• Administration of teh Salesforce environment, responsibilities include customizing and implementingprofiles, roles, security settings, sharing rules, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc.
• Support to teh internal users and training of larger Business analyst and Support team to help them resolve issues wif Salesforce and related applications.
• Support to teh internal users and training of larger Business analyst and Support team to help them resolve issues wif Salesforce and related applications.

Software Developer

Confidential, Deerfield, Illinois

Responsibilities:

• Involved in creating Functional and Technical requirement documents.
• Preparation offlowcharts and use casediagrams.
• Development of Book Issue Return module wif fine calculating in Library system.
• Developed user documentation for all teh application modules. Also responsible for writingtest plan documents and unit testingfor teh application modules.
• Developed GUI for filling out patient and drug information using Visual Basic
• Developing different billing and inventory screens user screens.
• Responsible for Database management for teh portal
• Communicated wif legacymainframe systemto pass teh account related data after final processing.
• Periodicallyprovided production supportof teh system andcommunicated directly wif teh end usersto resolve issues or follow up wif other teams.
• Periodicallyprovided production supportof teh system andcommunicated directly wif teh end usersto resolve issues or follow up wif other teams.
• Created and designed database schemas wif normalization implemented.