Pega Lead Consultant Resume
SUMMARY
- 8.6 years of IT Industry experience including over 6 years of PRPC experience as a Senior System Architect and over 2.6 years of Java experience in software analysis, development, and implementation of applications utilizing Java, JSP, Servlets, Oracle, HTML, JavaBeans, EJB, XML, Eclipse, JavaScript on multi - tier applications and Enterprise application Integrations.
- Experience in wide area of domains like Banking & Financial services, Travel & transport, Insurance and Government Services
- Good command on developing Business Process Management (BPM) and Business Rules Engine(BRE) applications using PRPC.
- Converted all harnesses and data portals into composite portals and replaced deprecated controls with new features in 7.1.
- Perform Design and Code reviews and suggest teh team with best practices and guardrails to use for effective processing.
- Interacted with business SMEs as needed to clarify requirements and strategic business needs, so me could provide teh best design.
- Worked on several project methodologies like Agile, Scrum and waterfall
- Experience in creating High level Class Structures (Enterprise and Implementation layers), and Process flows in PRPC.
- Building and Configuring a Case management applications by defining multiple stages and processes
- Experience in processing service request case developing and designing SOAP, Rest Services and Connectors in teh Pega application
- Used Connectors like SOAP, SQL and Services like SOAP, Rest and File, Email Listeners to integrate PRPC with external applications and content management systems.
- Extensive noledge in Design, Development, Migration and Deployment of PRPC and Java/J2EE based applications.
- Hands on experience with J2EE Architecture, EJB, Web Services, SOAP, WSDL.
- Experience in interaction with teh end users, Business Analysts for understanding of teh business requirements.
- Extensively worked on UI design and created portals, containing Bulletin Board with teh dynamic updates of teh data script changes.
- Worked on developing user interface and screen layout using Harness, Sections, JSP and HTML.
- Expert in debugging tools such as Tracer utility, Clipboard, Application accelerators and Expression builders.
- Participated in designing security application which involved setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Workgroups.
TECHNICAL SKILLS
Programming Languages: Java 2, C, C++, HTML, XML, JavaScript
Application/Web Servers: Oracle WebLogic 11g, IBM Web Sphere 7.0, JBoss Enterprise Web Server, Apache Tomcat
Smart BPM Suite: Pega PRPC 6.x/7.x//8.x
RDBMS/Database: Oracle, MySQL
Operating Systems: Windows
Business verticals: Insurance, Banking & Financial Services, Transport & Travel and Government services, Health care
PROFESSIONAL EXPERIENCE
Confidential
Pega Lead Consultant
Responsibilities:
- Involved in designing teh Technical Design Documents for teh Workflow development process and Technical specifications.
- Participated in scrum calls, interacted with scrum master and team to commit teh stories for teh sprint, delivered teh stories on time with good quality.
- Leading team from teh offshore.
- Coordinated with Business Analysts and Project Managers to understand teh business process, identifying enhancements and gathering business requirements.
- Created high level Class Structure (Enterprise and Implementation layers) in PRPC
- Designed and implemented duplicate case search for teh application.
- Creation of HTML property rules, Properties (Data types),Embedded Pages and EmailCorrespondences
- Designed Workflows and flow actions, User Interfaces, Activities, Decision rules, Declare Pages, Delegated rules, maintenance activities/utilities and Reports.
- Building and Configuring a Case management applications by defining multiple stages and processes
- Created flows to handle Exceptions in teh system.
- Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Workgroups
- Designed and developing Harness rules, smart and dynamic layouts and Sections
- Designed REST Services in Pega application, created cases in pega through Restservice.
- Worked on auto routing, implemented queue processor to route teh cases automatically based on teh work load and operator availability.
- Created Agents/ queue processors to process teh file from external system and to create work objects automatically.
- Utilizing debugging tools such as Tracer utility & Clipboard to analyze teh issues and provide solutions.
- Implementing various PRPC components like Decision tables, Decision Trees, Declarative expressions, Indexes, Service Level assignments.
- Creating reports using Report Definition rules of PRPC
- Worked with teh Pega engagement to achieve quicker and appropriate resolution for teh CTI/IVR related issues and enhancements.
- Involved extensively on teh migration and deployment of teh application rules from Dev to QA, UAT and Production environments
- Created automated Work Objects using web services and assigned to Operators worklist or workbasket
- Implemented SLAs Activities as per new functionality.
- Extensively used PRPC-PAL tool, Log files to measure teh performance of applications and to troubleshoot latency issues in application.
- Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pegasystems.
- Worked on complex issues and enhancements to better improve teh process flows of Pega application.
- Adhere to Agile methodology by attending sprint meetings and handling tasks using scrum works, Adhere to industry best practices and standard methodologies
Environment: Pega Rules Process commander v8.3
Confidential
Sr. Pega Consultant
Responsibilities:
- Identified teh issue and coordinate with CSR/Customer Support Team and involve Business Team if required to understand teh reported incident/service request ticket.
- Involved in Design of Class Structure, Properties, and Activities.
- Developed Flows and Activities. Created flows to handle Exceptions in teh system.
- Update and accordingly route teh issues found in reported Production Defects tickets
- Modify and re-develop existing rules to resolve teh issue and increase efficiency of teh applications.
- Preparing development test cases as per teh Pega/PRPC suggested approach
- Developed UI file upload process by incorporating iframes.
- Created agent to run parallel on different nodes handling huge volumes of requests simultaneously.
- Worked on performance tuning testing by running teh PAL reports for analysis.
- Used teh TRACER to examine teh rules and to minimize teh execution time Performance test of all activities and rules using PRPC-PAL Tool.
- Created declared pages and reportdefinitions.
- Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, RDB List, Creation of Work Objects, assigned to Operators.
- Creation of Declarative expressions for a value change on teh properties.
- Creation of validation rules to implement business logic validation.
- Implemented Decision Tables, Decision Maps and Declarativeexpressions.
- Created unit test plans and test cases to test.
- Coordinate daily work with offshore delivery team.
Environment: Pega Rules Process commander V7.2
Confidential
Sr Pega Consultant
Responsibilities:
- Designed and Implemented end-to-end stage-based casemanagement.
- Interacted with clients and business analysts for requirement gathering.
- Interacted with Business users to understand expectations and requirements PEGA PRPC Technical design and configuration against documented requirements for teh PRPC application.
- Created Class structure in Pega PRPC, HTML rules, Properties (Data types), EmbeddedPages and Correspondences
- Prepared Project Approach Document based on designed documents Extensively involved in updating and deploying different Ruleset Versions as required by teh organization.
- Extensively worked on teh User Interface development by creating customized portals to non-technical users with teh Bulletin Boards showing teh changes made to teh scripts dynamically.
- Generated reports and enabled security levels on teh reports so dat particular access group can view them.
- Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB Save, RDBOpen, RDB List, Creation of Work Objects, assigned to Operators.
- Implemented teh Pega Inbuilt Ruleset Versioning feature to maintain teh Script Changes.
- Created teh File Listeners to copy teh XML files from a shared location to temporary folders.
- Created Agents scheduled to run at specific intervals to keep teh Data Updated in different Environments to be in Sync.
- Developed Portals, Gadgets as per teh client’s requirement Created simple to complex Activities using page-new, page-copy, page-merge-into, properties-set etc.
- Performed integration by developing rules pertained to rule-connect and rule-service. Major tasks involved integrating with SQLdatabases to fetch data and with SOAP/Webservices to review particular data
- Developed different services to support Service Oriented Architecture(SOA)
- Involved in teh SOAP service for teh service Request and WSDL deployment.
- Involved in making changes and adding new parameters to teh already existing Functions.
- Involved in conducting Unit testing, Regression testing, Integration testing, System testing, Performance testing and End-to-End testing.
- Implemented Agile/Scrum Methodology. Implementation of Decision tables, Decision Maps and Declarative expressions for validations. Validations are implemented using JavaScript.
- Extensively worked on writing activities for Validations and Error Handling.
Environment: Pega Rules Process commander V8.1
Confidential
Sr Pega Developer
Responsibilities:
- Created High Level Class structure, Workflows and Rule sets in PegaPRPC.
- Involved actively in Change Requests.
- Created System use cases, decision diagrams to provide appropriate decomposition to teh use case model and documents to control teh complex claim engine flows.
- Explanation of client requirements on deliverables.
- Created data models for teh flows, sections, Harness.
- Worked on UI design and have written java scripts to auto refresh teh user sections.
- Developed screen validations and display processing.
- Implemented activities, steps, methods and error handling.
- Extensive debugging Skills in PRPC using with TRACER, Clipboard and Rules Inspector.
- Involved in configuring, deploying teh application and worked with Trouble shootings.
- Involved in Bug Fixing Activities for Harness, Declare Expression and WhenRules.
- Implemented SLAs Activities as per new functionality.
- Created search reports using List view and Summary view rules of PRPC.
- Involved in conducting Unit testing, Regression testing, Integration testing, System testing Performance testing and End-to-End testing.
Environment: Pega Rules process Commander7.1
Confidential
Sr Pega Developer
Responsibilities:
- Created validation rules to validate teh user input.
- Mashup, portal design Mobile-ready application to show auditors.
- Validating user inputs, designing portals.
- Implementing Agents, SLA’s, Reports, Decision rules, Declarative rules.
- Implementing Activities, Connect SQL, Data transforms, Case Management.
- Involved in deployments, running scripts.
- Implemented REST/SOAP connections.
- Implemented get next work for teh application, which is configurable by teh end business user.
- Designed and implemented Duplicate case search in teh application which is dynamic and delegated to business user.
Environment: Pega Rules process Commander 7.1
Confidential
Pega Developer
Responsibilities:
- Configuration of WebLogic Application Server and Struts Framework.
- No of cases worked:3
- Involved in initial inception phase POCs Mockup.
- Involved in design and implementation of workflows.
- Participating in daily on-site calls and making offshore team to implement teh requirements.
- Creation of activities, decision rules, data transforms, data pages, User Interface, Integration, flows, Validate rules, Data pages and UI rules as per teh Business Requirements.
- Conduct unit and integration testing, including development of test models.
- Creating Product files and moving teh code to higher environments.
- Jira updates and follow up team to complete teh daily status.
Environment: Pega Rules process Commander 7.2
Confidential
Pega Developer
Responsibilities:
- Actively participated in Business value assessment and business requirements elaboration phases.
- Actively participated in teh requirements, design and construction phases; to lead to successful delivery of teh project.
- Creating data model and perform data mapping of business entities to PRPC classes, data classes design, model chaining, decision trees, decision maps, map value pair, declarative rules and collections.
- Good noledge of PRPC integration capabilities and able to use integration wizards.
- Understand scope, effort and change management activities in PRPC project executions.
Environment: Pega Rules process Commander 7.1
Confidential
J2EE Developer
Responsibilities:
- Design and Development of teh SDC web application based on teh Struts framework, which includes preparation of uses cases, use case diagrams, activity diagrams, class diagrams and sequence diagrams. Teh design was based on MVC 2Architecture.
- Understanding teh Requirements and Analyzing teh Requirements
- Designing teh Requirements
- Test Plans creations (Unit and Integration Testing)
- Coding with standard project instructions (via PMD Rulesets)
- Executing teh Unit Test cases.
- Integration Testing and Fixing teh bugs
- Defects fixing throughout teh UAT and Production Support
Environment: Java, J2EE