SUMMARY

• Over 8+ years of IT experience with 5+ years of Salesforce.com working experience in teh areas of analysis, design, developing, testing and implementation of level application.
• Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes.
• Experience in SFDC Administrative tasks such as creating objects, fields, users, role - based page layouts, profiles, Workflow Alerts, Actions, and Approval Workflow, Validation Rules, Pick lists, Dashboards.
• Experienced in customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Proficient in dealing with functionalities related to Sales cloud, Service cloud, Health cloud, Marketing cloud & Community Cloud
• Proficient in Salesforce development including Apex Classes / Controllers, Apex Triggers, Visual Force, Scheduler and Batch Processes, Queue Jobs, SOQL and SOSL, Flows and Plug-in, Custom setting and used Salesforce API.
• Experience in Controllers & Triggers, Visual Force Pages, Custom Tabs, Custom Objects, Reports and Dashboards.
• Experience in working with Salesforce.com sandbox and production environments and ability to work with GIT interface, change sets, Force.com IDE for deploying.
• Strong Knowledge in implementing salesforce.com security using Profiles, Roles, Permission Sets & Sharing rules.
• Experience in working with Eclipse IDE with Force.com Plug-in and VS code environment for writing Business logic in Apex and Lightning Web Components (LWC).
• Strong in Aura Lightning framework with Applications, Components, Controllers, Stylesheets.
• Familiar with web-to-lead, Web-to case, Email-to-case.
• Knowledge of Agile, Waterfall SFDC methodologies.
• Good knowledge in Unit Testing, Test Coverage and Code Review.
• Good knowledge on data migration from standard Excel and teh legacy systems like Data Import Wizard and Data loader and used Data loader for Data management like Import, Export, Update & Delete in salesforce.com.
• Experienced in cloud technology and on-premise infrastructure integration for Salesforce.com.

TECHNICAL SKILLS

Programming Languages: APEX, Visualforce, JavaScript, C, C++, R.

Web Developing Languages: HTML, CSS, jQuery.

Web Services: SOAP, WSDL, SOA, RESTful, XSLT.

Database Management: SQL Server, Oracle, MySQL.

Office Tools: MS-Word, MS-Excel, MS-PowerPoint.

Technologies: Salesforce.com, Force.com, Salesforce Lightning, Salesforce CRM, AURA UI Framework, Sales cloud, Service cloud, Marketing cloud, Community cloud, Apex Classes, Apex Triggers, Test Classes, Apex Custom Controllers and Extension, Visual force (Pages, Components & Controllers), Validation Rules, Work Flows, Dashboards, Reports, Custom Objects, Force.com Eclipse IDE Plug-in, Apex Web Services, Apex Explorer, Sandbox development and testing, Apex Data Loader, Connect Offline, S-controls, SOQL, SOSL, App Exchange Data Loader

Tools: Apex Data loader, Developer Console, Data Loader, Demand Tools, Cast Iron, Jitter bit, Force.com explorer, Workbench, Force.com Migration tool, Eclipse, CPQ, Lightning, Salesforce-to-Salesforce.

PROFESSIONAL EXPERIENCE

Confidential, Dayton, OH

Salesforce Developer

Responsibilities:

• Designed and developed solutions based on functional, migration and integration requirements for SFDC CRM Application.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Utilized Lightning Style sheets to convert Existing Visualforce Pages in Classic to be compatible with Lightning platform during teh migration of Salesforce Classic to Salesforce Lightning.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Improved teh performance of Reports and Dashboards in Lightning UI using Query Optimizer and skinny tables.
• Extensive knowledge and good working experience with teh Lightning Flow Builder, Lightning component framework, Events, developer Console and workflow tool.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Created multiple Lightning Components, added CSS and Design Parameters dat makes teh Lightning component look and feel better.
• Worked on Integrating teh Salesforce Application with external application by making use of teh Web Services SOAP/REST APIs.
• Worked on teh deployment of Apex Classes, Controller Classes and Apex Triggers and automated CI/CD pipeline using GitLab.
• Developed prototypes on SFDC environment for Proof of Concept demo and for customer endorsement.
• Work on customization of standard objects like Lead, Account, Contact and Opportunity.
• Perform daily User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.
• Created and maintained teh email templates to be used in teh Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Develop Visualforce pages, Visualforce custom components, portal pages with JavaScript for validation.
• Design and develop APEX classes, APEX triggers, Custom Controllers, Controller extensions.
• Integration of Sales cloud with external information systems using REST API web services.
• Deploy changes from SFDC sandbox environment to Production environment using change sets.

Environment: Saleforce.com CRM Application, Sales cloud, Service cloud, Apex Classes, Apex Triggers, Visualforce Pages, Apex Controllers, App Exchange, AURA UI Framework, Data Loader, Workflows & Approvals, Custom Objects & Tabs, Validation rules, Flow builder, Salesforce chatter, Reports, Dashboards, REST APIs, Email Services, Sandboxes (Full and Partial), Force.com Eclipse IDE Plug-in.

Confidential, San Antonio, TX

Salesforce Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of Business and technical requirements and designed teh solution.
• Developed Apex Classes for Visualforce pages.
• Developed Triggers required for teh application.
• Have written Batch Apex for teh asynchronous data updates.
• Created E-Mail Templates for teh email alerts created.
• Integration of Sales cloud with external information systems using REST API web services
• Used analytic snapshots for bi-weekly reports.
• Used SOQL & SOSL considering teh Governor Limits for data manipulation using teh apex code.
• Created case escalation rules to escalate cases automatically if they are not resolved within a certain period, also worked on app-exchange tools for tracking orders.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features, Field Service Lightning.
• Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Experience in migrating data from legacy systems to Salesforce using Apex Data Loader and migrating salesforce multiple instances into one.
• Worked on Integrating teh Salesforce Application with external application by making use of teh Web Services SOAP/REST APIs.
• Experience in developing new Lightning System Design which helps to create modern enterprise apps using Lightning App Builder quickly and easily and Lightning Components Performed.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Customized standard Salesforce objects like Accounts, Contacts, case management and solutions.
• Developed Test classes for all teh Apex classes and Triggers with minimum 95% code coverage for triggers and classes
• Implemented Salesforce.com web services client using Salesforce web services API, Java, XML, and partner WSDL.
• Exported data from legacy system and imported into SFDC through Apex data loader for data migration.

Environment: Force.com IDE, Service Cloud, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, SQL Server 2008, Workflow Approvals, Apex Classes, Conga App Extremes and Visualforce Pages, HTML, CSS and Bootstrap.

Confidential, Deerfield, IL

Salesforce Developer

Responsibilities:

• Worked on various standard Objects like Leads, Accounts, Contact, Opportunities, Products and contracts dat helps teh company to maintain their information and make sales of teh product.
• Created many Roles and Profiles for teh organization, which helps them in maintaining teh security for different individuals who are working in teh organization.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Developed Validation Rules for teh Custom Objects and Approvals for some fields.
• Performed detailed analysis of business and technical requirements and developed teh Apex classes using other Platform based technologies like Visual force, Force.com IDE.
• Customized several Formula fields, Workflow Rules, Validation Rules, Triggers, Apex classes.
• Created several Validation Rules, Custom buttons, and links on custom and standard objects.
• Developed APEX class, Controller class and APEX Triggers for various functional needs in teh application.
• Involved in Salesforce.com application setup activities and customized teh apps to match teh functional needs of teh organization.
• Created Visual force pages in page layout of teh custom objects, which helps us to describe teh details of some of teh standard objects, which are used in project.
• Worked on data migration from databases to SFDC using Data Loader.
• Created email templates and inbound emails using Visual Force for customers and clients.

Environment: Saleforce.com platform, Visual force, Apex Language, Triggers, SOQL, Standard and custom controllers, Data Loader, Force.com, Workflow-Approval, Custom objects, Custom tabs, Email service, Html, Web-service (REST and SOAP).

Confidential, Houston, TX

Salesforce Developer

Responsibilities:

• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Territory Management, Reports and Dashboards.
• Created different workflow rules and Approvals, Email Templates to run teh Territory and assignment rules.
• Designed and developed teh Custom objects, Formula fields, validation rules, Page layouts, components to suit to teh needs of teh application.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on teh parent.
• Developed and configured various Reports for different user profiles based on teh need in teh organization.
• Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards and Reports.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Enhanced and maintained implementation of Salesforce Service and Sales clouds, Dashboards and Reports, Communities (Customer and Partner).
• Used Agile methodology and had a good experience in Scrums and sprint meetings.
• Designed teh Custom Visualforce pages for Lead conversion, merging duplicates.
• Developed Apex Classes, Apex Triggers and Apex Controllers to develop Visualforce pages.
• Implemented CSS for Visualforce pages and experience working with Partner portal system.

Environment: Salesforce.com CRM Application, Sales Cloud, Service Cloud, Apex Classes, Apex Triggers, Visualforce pages, Apex Controllers, Data Loader, HTML, JavaScript, Workflows, Approvals, Custom-Objects, Reports, SOQL, SOSL, Developer Console.

Confidential, Jacksonville, FL

Java Developer

Responsibilities:

• Responsible for maintenance and production support of teh application documented design and functional aspects of teh application.
• Responsible for developing teh application level flow by utilizing Java, JSP, Struts, Servlets, jQuery and JDBC
• Implemented Exception handling using try and catch block.
• Developed user interfaces using JSP, JSP Tag libraries and Java Script to simplify teh application.
• Maintain teh Technical Specifications for teh work completed.
• Developed several stored procedures/Triggers for automated action items to integrate with default tracking module.
• Developed Servlets to process update information.
• Used JDBC for communicating with teh database.
• Designed software applications using HTML, JavaScript, XML, JSP.
• Converted user requirements into Business Requirement Specification Documents and Functional Specification Documents.

Environment: Java, JSP, Servlets, Apache Tomcat, Eclipse, JDBC, JavaScript, HTML, JDBC, CVS, JUnit, multi-threading.

Confidential

Java Developer

Responsibilities:

• Part of teh team which was responsible for designing and developing teh application in n-tier fashion as per struts-based Model, View, Controller (MVC) architecture standards
• Responsible for developing teh Registration modules of teh wholesale application
• Responsible for developing teh application level flow by utilizing Java, JSP, Struts, Servlets, jQuery and JDBC
• Used java Script front end Validations
• Implemented Exception handling using try and catch block
• Developed user interfaces using JSP, JSP Tag libraries and Java Script to simplify teh complexities of teh application
• Maintain teh Technical Specifications for teh work completed
• Developed several stored procedures/Triggers for automated action to integrate with default tracking module
• Designed software applications using HTML, JavaScript, XML, JSP

Environment: Java, JSP, Servlets, Apache Tomcat, Eclipse, JDBC, JavaScript, HTML, JDBC, CVS, JUnit, multi-threading.