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Senior Salesforce Developer Resume

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Jersey City, NJ

SUMMARY

  • Over 8 years ofIT experience including 5 years of experience in Salesforce.comCRM platform as an Administrator/Developer.
  • Expertise in Development, Configuration, Customization, Administration and support on Salesforce.com Platform.
  • End to End expertise in developing and implementing business logic in Sales, Service, Marketing Clouds.
  • Highly proficient in designing Apex Classes, Custom Visual Force Pages, Custom Controllers, Triggers, Custom and Visualforce Tabs, Custom Objects, S - controls, Standard and Custom Reports, andDashboards.
  • Experience in realizing teh business requirements to design on salesforce.com platform by designing teh required entities like custom objects, creating relationships/junction objects like Master-Child, Lookup, Workflows, Process Builder and Visual Flows.
  • Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions. Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
  • Strong knowledge on Administration setup, Apex, Visual Force and experience wif different SFDC development tools like Force.comEclipse IDE and integration tools like Apex Data Loader.
  • Possess comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
  • Proficiency in Administrative tasks like Creating Profiles, Roles, Users, Permission Sets, Email Services, Approvals and Activities.
  • Strong knowledge of marketing, sales and service clouds
  • Good working knowledge on different tools used for Data Management and DataMigrationlikeJitterbitDataLoader, Informatica, Demand tools.
  • Hands on experience in querying teh SFDC database using SOQL and SOSL queries, and governor limits.
  • Expertise in creating and executing suite of Test classes and Apex Test Triggers and creating Test data for Apex Class Testing and worked on achieving high code coverage based on organizations.
  • Strong knowledge of marketing, sales and service clouds
  • Experience in integration of Salesforce.com Applications wif Other applications wif an emphasis of teh Web Services/XML.
  • Good experience inSalesforce.com configuration for Service Cloud, Sales Cloud, Market Cloud wiTEMPthan emphasis on Service Cloud solutions.
  • Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.
  • Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, J-query, Tool tip & Auto Complete widget, SOAP, REST, BULK, Chatter, Streaming, METADATA API.
  • Experienced in using Salesforce Lightning UI. Created lightning apps by combining Lightning design system and Lightning component features.
  • Experience in integrating salesforce.com wif other applications using Salesforceweb services API. Hands on experience creating Apex Web Service and Apex Callouts wif both REST API and SOAP API.
  • Used Apttus CPQ to enable sales reps to configure complex product and service combinations and drive business which impacts on profitability.
  • Expertise in developing Partner portal and Customer Community Portals.
  • Good knowledge in migrating Salesforce Classic to SalesforceLightningto support business process wif new environment and hands on Experience wif Salesforce lightningcomponents, Salesforce LightningBuilder and Used Salesforces develop UI.
  • Experience wif Custom Application Development using Mavens mate Plugin wif Sublime Text and Eclipse IDE wif Force.com Plugin.
  • Experienced wif different tools for deploying projects using standard Changesets and ANT Migration Tool.
  • Extensive experience in Object Oriented Programming languages and OOAD concepts and HTML, XML, CSS, JSP.
  • Strong knowledge on Agile, water fall methodologies.
  • Extensive knowledge in using different JavaScript frameworks as jQuery and AngularJS.
  • Expertise in using teh Application Servers including Web Sphere, JBOSS and Tomcat.
  • Strong Knowledge in developing presentation and business layers wif MVC and MVVM design patterns and used DAO pattern for providing Interface to Databases.
  • Good knowledge of designing and developing Web based Applications using J2EE frameworks like Spring (STS), Hibernate and Struts.
  • Knowledge of Apttus CPQ Configuration and in Quoting and Pricing, Order Management, and Product.
  • Good experience in interacting wif business users, business analysts for requirements capturing, analyzing and documenting and letting business users know constraints wif teh salesforce limitations.
  • TEMPEffective team player wif good communication, interpersonal and presentation skills.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Custom Objects, Work flows and Approvals, Analytic Snapshots, Dashboard, Apex Triggers, SOQL, SOSL, Visual force pages/Components, Lightning, S-controls, Aura, Apex Web Services, AJAX, SLDS.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production) QTP and Sand box testing, Change Sets, ANT.

Languages: Java, C#,.Net, Apex, J2EE, XML JSP, JSON, C,C++

Web Technologies: HTML, CSS, Bootstrap, JavaScript, jQuery, XML, REST, SOAP.

Database: Oracle 9i/10g, SQL, MySQL.

ETL/Integration Tools: Force.com, Data loader, Force.com Workbench, Jitterbit, Apex DataLoader, workbench, Exact target, Eclipse IDE, Mavens, Auto RABIT, Sublime Text 3

J2EE Frameworks: Hibernate, Spring MVC(STS)

Methodologies: Waterfall, Agile.

Code Repositories: Git, Bit bucket, SVN

Project Lifecycle Management: Jira, Rally.

Lightning Experience: Salesforce Lightning Design system and Lightning components, Aura Framework, JavaScript Controllers, Server -side Controllers

PROFESSIONAL EXPERIENCE

Confidential, Jersey City, NJ

Senior Salesforce Developer

Responsibilities:

  • Involved in discussions wif all team members to provide best solution for migrating Salesforce Classic to Salesforce Lightning.
  • Analyzing teh Scenarios for switching between salesforce classic and teh Lightning Experience.
  • Skilled in understanding and implementing teh new salesforce Lightning Experience.
  • Regularly keeping tab on client’s requirement to achieve their organization business goals.
  • Used lightning Process Builder to overcome complex workflows which easily automates teh business process in a new visual presentation.
  • Integrated Salesforce.com wif Desk.com to implement tight ticketing system for multiple users.
  • Worked in developing various Apex classes, components, and Visual Force.
  • Experience in working wif Eclipse IDE wif Force.com Plug-in environment for writing Business logic in Apex.
  • Used APMscripting to use data from Data Extensions. Used SOAP API to invoke triggers and conduct redundant data.
  • Implemented Salesforce Lightning Components for small set of users wifin teh organization.
  • Worked on translating several Visual Force pages tolightningframework.
  • Integrated Salesforce.com wif Desk.com to implement tight ticketing system for multiple users.
  • Involved in Developing Lightening pages using Lightening App builder, implemented lightening Controllers, Components using Aura, Lightening Design system (LDS).
  • Designed personalized email content usingAdobe Creative Suite,HTML and CSS3, AMP scriptin Content Builder.
  • Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in teh application using teh Eclipse IDE.
  • Responsible for writing SOQL & SOSL queries wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
  • Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
  • Created Custom objects, Page layouts, Custom Visualforce tabs and Components.
  • Developed different Visualforce Pages to suit to teh needs of teh application using different Visualforce components.
  • Consistently learns teh ins and outs of Salesforce Exact Target and its capabilities to stay competitive in teh email marketing space, including but not limited to
  • Manage all CM tools (JIRA, Jenkins, ANT, GitHub, and Visual Studio) and their usage/process ensuring traceability, repeatability, quality, and support.
  • Involved in Data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
  • Performed Bulk Data Migration from Applications to Salesforce using Import Wizard, Excel Connector, Data loader, Workbench, Apex Data Loader utility and ETL tools.
  • Work wif User Interaction and User Experience teams to create wireframes, user flows, site maps and schematic user interfaces.
  • Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing using test cases to prove dat system conform to specifications of business and quality requirements.
  • Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
  • Designed and configuredjourneysusing activities wifin teh Journey Builder and launched in teh production after thorough testing.
  • Worked on Atlassian product Jira for project management and issue tracking and Bit Bucket as code repository.

Environment: Salesforce CRM, Force.com, Apex Language, Visualforce, Custom Component, Aura, SLDS, Lightning Component, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects &Tabs, Page Layouts, Email Services, Security Controls, HTML,Journey builder, Web Services, Salesforce Marketing cloud E2, Reports, Sandbox, Eclipse IDE Plug-in, Jira, Bit Bucket, Source tree Workbench.

Confidential, Sunnyvale, CA

Salesforce Developer

Responsibilities:

  • Participated in requirements grooming sessions wif business users, developers and created technical design documents wif coding standards and pseudo code.
  • Worked on Eclipse IDE wif Force.com Plugin for development and customizing components.
  • Developed Apex classes and Apex Triggers for implementing customizations requested by business users.
  • Developed custom visual force pages and associated Apex extension controllers and standard page layouts based on record type.
  • Created Test classes for Unit Testing to check custom business functionality implemented.
  • Worked on SOQL and SOSLfor querying required data sets from different custom objects and performed DML operations wif consideration of Governor Limits.
  • Written Apex web services to for inbound calls to salesforce and developed Apex callouts to consume data from external services by consuming Partner WSDL.
  • Implemented Email-to- Case, Case Escalation rules, Case Assignment rules for service request automation.
  • Worked wif Data Loader for data migration and performed Insert, Update, Import and Export operations.
  • Built teh Member Community on teh Salesforce Customer Communities platform wif a completely custom look and feel to meet teh client's website branding.
  • Developed various Custom Reports, Report Types, Dashboards and Analytic snapshot for different line of business on Standard and Custom objects.
  • Responsible for seamless integration betweenExact Targetand all business tools, as well as API management and data setup.
  • Built package.xml and deployed components to sandbox and production instances using Force.com ant migration tool, Workbench and Change Sets.
  • Provided ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.
  • Worked as administrator to maintain Application Level Security and involved in discussions to implement System Level Security and configured Single Sign-on.
  • Performed out of Box configurations customization activities Page/Search/Compact Layouts, Record Types, Dependent Pick lists, Formula, Roll-up summary fields, Validation rules, Workflows and Approval process.
  • Participated in solving day to day production issues and training sessions provided by Team.
  • Used Git as code repository for day to day code modifications.
  • Worked on Rally for Agile planning and reporting.

Environment: Salesforce Classic, Security Controls, Escalation rules, Assignment rules, Record types, Custom objects, Ape, Visualforce Pages, Sandbox, Workbench, Tooling API, Rally, Sublime Text, Mavens Mate, Plugin.

Confidential - New York, NY

Salesforce Developer/Administrator

Responsibilities:

  • Worked on various salesforce.com standard, Custom objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards and responsible for teh customizing teh same as per teh business requirements.
  • Customized fields, page layouts, record types, searching, list views, queues, reports, and dashboards to drive business decisions. Created several workflows/validation rules/assignment rules on Leads/Accounts/Cases as per teh Business requirements.
  • Set up Marketing Campaigns, Campaign Hierarchies, Assignment rules, Web-to-Lead and Auto-Response rules.
  • Experience in integrating Salesforce Marketing Cloud wif web analytics tools like Web trends, Google Analytics etc.
  • Hands on experience in implementing security and sharing rules at object, field and record level for different users at different levels of organization. Also, created various profiles and configured teh permissions based on teh organizational hierarchy.
  • Public groups, Queues, Case Teams, Sharing Settings Deployment using Change Sets.
  • Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows and created CPQ process using Apttus CPQ and CLM AppExchange tool in Quote.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Used Data Loader for insert, update, and bulk import or export of data from (SFDC) Salesforce.com subjects. Used it to read, extract and load data from CSV files.
  • Involved in Data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
  • Worked wif Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL, SOSL and DML queries.
  • Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
  • Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.
  • Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on teh parent.
  • Performed analysis, troubleshooting, data testing and environmental refreshes as needed.
  • Used Change Sets and ANT for deployment

Environment: Saleforce.complatform (Classic), Apex, Apttus CLM, Visualforce, Salesforce.com Data Loader, Workflows, Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential

Java Developer

Responsibilities:

  • Designed and developed Struts like MVC 2 Web framework using teh front - controller design pattern, which is used successfully in several production systems.
  • Normalized Oracle database, conforming to design concepts and best practices.
  • Designed teh high level and detailed design for Quiet Time alerts by utilizing teh existing Message broker infrastructure. Teh architecture reduced 400-ma hours of initial estimation.
  • Developed user interfaces using JSP, HTML, XML and JAVA Script.
  • Generated XML Schemas and used XML Beans to parse XML files.
  • Created Stored Procedures & Functions. Used JDBC to process database calls for DB2/AS400 and SQL Server databases.
  • Invoked teh web service from Message flows through XML gateway in a secured manner.
  • Developed User Interface to allow teh members to setup teh preference using JSP based on Struts and Custom tag library facility using form beans and action classes.
  • Developed ANT scripts to build teh different modules for teh Project, such as building teh binary files and scripts for deploying to teh server.
  • Developed web application called hub (integration hub) to initiate all teh interface processes using Struts Framework, JSP and HTML.
  • Worked closely wif teh Infrastructure team during teh build process in deployment and configuration of teh Message broker. Resolved teh environmental issues in a timely manner and performed IT checkout to ensure successful deployment on all teh Message broker servers.

Environment: MVC 2, Message Broker, ESQL, JAVA, JSP, Struts, Hibernate, Apache Ant, Log4j, XML gateway.

Confidential

Java Developer

Responsibilities:

  • Written low - level design for features Document Creation, Container Creation and Document Relocation.
  • Handled assignments in developing UI pages using JSP, Html, DHTML, CSS and JavaScript technologies for modules in BDMS.
  • Application developed in MVC architecture using Struts, JSP, Ajax, HTML, Java Script, CSS, JMS and Hibernate.
  • Involved in implementing Value Object Pattern, MVC & Singleton Pattern.
  • Updated teh required data in teh DB2 database to save and update teh database using hibernate, corresponding to actions performed in teh struts class.
  • Involved in understanding business requirements and functionality of Cost Management Reporting.
  • Used Struts tag library extensively wif html.
  • Involved in drawing teh UML diagrams such as Use Case Diagrams, Class Diagrams and Sequence Diagrams using Rational Rose.
  • Developed java classes for posting and processing mails using EJB and Java Mail API.
  • Added Multithreading for distributed applications.
  • Deployment of teh application in teh Web Logic Application server.

Environment: Java, JSP, Oracle 8i, Servlets, Apache Tomcat, Java Beans, JDBC, Java Script, HTML and Rational Rose and Dream weaver.

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