Financial Analyst Resume

PROFESSIONAL EXPERIENCE

Confidential

Financial Analyst

Acountabilities:

Provide innovative ideas for bettering the team’s existing procedures so as to improve the quality of the process.
Work in tandem with the sales team to provide the best service for our clients. dis also requires us to make coordination between the sending location, the clients and the sales team working for Standard chartered bank.
Serving daily Targets with Zero percent backlog report generation.
Answering the client queries and giving the solutions on priority basis.
Assisting the team members and measuring their performance so as to chart out their growth within the team.
Measuring and evaluating team performance and update to the tracker and preparing metrics report week/monthly basis.
Working on SWIFT, the advanced communication for customer inquiry and Fund transfers to sustaining day - to-day operations for the Payments Processing function.
Repairing and formatting OTT(outward telegraphic trasfers) based the customer manual instruction received through scan copy and process ITT (inward telegraphic transfer) received from other banks.
Repairing of SWIFT MT 103 (International customer payments) and MT 202 (bank-to-bankpayments), which fall in the repair queue
Repair and approve of outgoing clearing payments as per Central bank cut-offe.g. RTGS.
Work primarily includes the investigations into the payments unexecuted and providing TEMPeffective solutions for the same. Enable timely resolution of cases (CYCLE TIME) in order to adhere to the team’s requirements.
Clear understanding of formatting money transfer payments like MT103, MT202, MT200. MT 202COV MT300 MT191 Follow-up on pending cases according to departmental standards.
Initiate payments and adjustments. TEMPEffecting and re-TEMPeffecting of payments from CINQ on a timely manner.
Working on return payments made into the Nostro/Suspense accounts by external banks and clear out the same on day-to-day basis. Charging of 3rd party claims from remitting bank accounts.
Analyze, prioritize, respond to and resolve inquiries accurately and in a timely manner according to departmental standards.
Handling queries like Unable to Execute and Apply, Non-receipt of funds, Compensations, Unclear incomings, and Payment corrections (Amendment/Recall).
Proper allocation of cases to the team members for the smooth flow of work within the team in order to achieve the service level agreements RESPONSE TIME & RESOLUTION TIME with the sending location.
Escalates issues to the senior processors and managers when defects observed. Respond to the needs of Relationship managers and CSO.
Knowledge on clearing systems of both Euro and USD payment areas i.e.; Eba-2, Target 2, FedEx, Chips and ACH etc. Knowledge about SEPA (Single Euro Payments Area). CARD payments
Working knowledge on handing major currencies payments like USD, EUR, GBP, JOD, BHD, QAR...ETC
Involved in 6 UAT testing for Jordan central bank mandates like POP (purpose of payment) and IBAN for all inwards and outwards payments.

TECHNICAL SKILLS

Server part Installation and Configuration of Windows Server 2003.
Client part Installation and Configuration of Windows XP Professional, Applying disk quota permission.
Configure the Workgroup and Domain.
MS Office concepts.
Configuring Outlook on exchange server.
Installation, Configuration of DHCP & DNS, Active Directory.
Backup of Files or System Backup through Windows Utility.
Applying Policy through IP Sec.
Configure IP Address and Sub netting, Configuration LAN and cabling techniques.

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