SUMMARY:

• An automation expert wif 7.5 years of professional experience in Robotics Process Automation (RPA), Business Process / Workflow Automation, Business Process Improvement and BPM areas.
• IIBA certified Business Analyst and Blue Prism certified ROM Architect wif strong technical background in Blue Prism, ASP .NET and web development.
• As part of Confidential ’s RPA and BPM CoE team, worked in a management consulting environment to advise various global Fortune 500 clients across finance industry.
• Reengineered business processes for Confidential and halped reducing their loan processing time by 70%.
• Design, develop, test, maintain and enhance high quality automation solutions that are robust and highly scalable.
• Expertise in formulating Business Requirements Documentation and Business Case Development.
• Accountable for client sign offs for Process Description Document (PDD) and Solution Design Document (SDD).

TECHNICAL SKILLS:

RPA and Process Modeling: Blue Prism, ARIS, Sparx Enterprise Architecture, Pega, BPMN

Business Analysis: Process Improvement, Process Automation, Business Process Management, FDD, SDD, Requirement Gathering, Agile, Process Design, Change Management, BRD, RACI Matrix, ERP, Six Sigma

Programming Skills: C#, ASP .NET, VBA Macros, SQL, Visual Studio, HTML, CSS

Software Tools: MS Visual Studio, MS Excel, MS Power Point, MS Word, MS Visio, Jira, SharePoint, MS Access, Weka

Functional Skills: Financial Services, Commercial Lending, Mortgages, Factoring, Utilities

PROFESSIONAL EXPERIENCE:

Senior Consultant (Robotics Process Automation)

Confidential

Responsibilities:

• Developed a Toolkit to conduct RPA process assessment and cost benefit analysis.
• Recommend clients in setting up RPA CoE and give a roadmap.
• As part of RPA CoE team, setup an RPA capability wifin teh organization and develop business cases for various clients.
• Understand client’s processes and identify right candidates for RPA.
• Create business case for RPA implementation projects for clients.
• Lead process improvement and business analysis team and guide them to create teh good quality PDD documentation.

Associate Manager - Senior Business System Analyst (RPA)

Confidential

Responsibilities:

• Conduct RPA high level assessments and recommend feasible automation solutions.
• Traveled Ireland to conduct interviews and interacted wif 70+ business users in order to understand their current business processes and determine potential automation opportunities.
• Reengineered bank’s processes and designed end-to-end to-be automation road map to reduce loan processing time by 70%.
• Design, develop and test complex RPA solutions using Blue Prism technologies.
• Provide thought-leadership to team members and stakeholders across business and technical project dimensions.
• Identify and design reusable automation assets to support Centre of Excellence initiatives.
• Facilitate, document and validate automation requirements and present a business view of Solution Design.
• Document detailed BRD and SRS including RPA logic, process steps / workflow, business rules, process interdependencies, KPI and reporting, data conversations, test cases, SLA etc.
• Adhere to organization’s technical design and documentation standards and conform to development practices.
• Used Blue Prism to automate processes and developed process flows along wif business objects to reduce teh AHT by 50%.
• Customized 90+ key features of BPM product suit and implemented E2E solution in ASP .NET on MVC Framework.

Business & Technology Integration Architect Senior Analyst

Confidential

Responsibilities:

• Recommend business and technology solutions to Confidential ’s senior leadership for RPA and BPM initiatives.
• Participated in designing RPA and BPM offerings, best practices, go-to-market strategy, assets and accelerators.
• As part of Industry and Market Innovation team conduct research and develop recommendations on automation strategies.
• Performed competitive analysis and gained noledge of various RPA tools like OpenSpan, Work fusion and UiPath.
• Developed a MS Excel based automation solution for benchmarking tool using VBA Macros and Blue Prism.
• Designed online benchmarking tool which is being used by over 10,000 Confidential employees and 24+ clients.
• Modeled 1000+ business processes/workflows for 25+ clients using BPMN standards in ARIS 9.7, Blue Prism and MS Visio.
• Gave product demos and support pre-sales team in shaping RFP / RFI responses based on RPA and BPM offerings and related pricing strategy.
• Collaborate wif automation developers and key business stakeholders on complex issues/conflicts that impact time, cost, scope, quality, and risk of projects.
• Manage end to end maintenance of existing 45 applications and develop new ASP .NET and CMS applications.
• Utilize agile practices including test driven development and deployment of automation solutions.
• Provide root cause analysis of critical issues and propose automation solutions as part of continues improvement plan.
• Analyzed VB6 code and mapped methods and classes to be migrated to ASP .NET
• Contribute clear and maintainable code to a shared codebase.
• Used Team Foundation Server (TFS) for integration, maintenance and security of code.
• Coded unit test cases wif code coverage of more than 90% using Visual Studio 2010.
• Designed OOPS based UML Use Case diagrams for 20+ use cases using Sparx - Enterprise Architecture 7.1.
• Used BMC remedy and JIRA for incident management and change management.
• Automated MS Excel based dashboard report using VBA macros and share in a weekly/monthly dashboard reports to leadership team.