SUMMARY:

• Business Acumen - ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
• Experience with enterprise scale applications such as ERP, CRM, Pricing, or Contract Management & Clinical platforms
• Outstanding communication and presentation skills with the ability to effectively communicate with C-Level executives and ability to build relationships and effectively influence all levels of an organization both internally and externally High energy individual with positive attitude who can work as part of a cross-functional team
• Demonstrated track record of goal achievement.
• Willingness to travel as required Analytical - Possesses a high level of attention to detail with strong analytical and business reasoning skills
• Collaboration and influence - utilizes interpersonal relations, judgment skills to influence outcomes, and establishes credibility with senior management as well as peers. Proven ability to contribute to high level strategy in addition to being a master of details and process when needed
• Proven leadership skills with the ability to build and lead a powerful team of professionals to produce superior results
• Experience working in a large matrix organization and leading cross-functional teams
• Track record of success in a fast paced environment; highly motivated self-starter; inquisitive and entrepreneurial nature
• Collaborate with the offshore Life science practice, presales and delivery teams to build and improve the offerings, improve positioning in the market and create greater visibility
• Collaborate with the Confidential marketing team to stay updated on competitive market intelligence and emerging service offerings, tools, processes and trends
• Provide inputs into the development and implementation of automation processes for reporting schedules and other production aspects
• Collaborate with the internal ISU and BPS marketing team on competitive market intelligence
• Requires experience delivering / cross selling BPS solutions in Business Process Services with HiTech companies
• Strong experience in Corporate functions (F&A, Supply Chain, CIM etc) for back office processes

SKILLS:

Confidential

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Build and grow Hi-Tech business for Confidential play an active role in developing and building long term relationships with senior executives to deepen Confidential ’ understanding of the clients’ business. The Business Development Manager is responsible for growing the company’s capability in HiTech vertical develop the vision and plan to execute a go-to-market strategy, and for providing distinctive thought leadership in this area, collaborating with other Practices and accounts and delivery teams for developing offerings and cross-selling to existing clients and prospects.
• Build and drive business models capable of identifying and generating new business, rapidly migrating and integrating new processes and ensuring that it delivers consistent productivity benefits
• Responsible for Revenue and TCV Growth for existing and new accounts
• Qualify potential deals that match clients’ and strategic priorities and against quantitative and qualitative KPIs by considering market strategy, deal requirements, growth potential, and financials Identify potential Cross sell opportunities with in existing accounts to grow Tech Sector Business process services
• Serve as primary point of contact to target company management - engaging at very senior levels and guiding executives on both sides through consultative sales process and execution that delivers results
• Develop trust-based, enduring relationships with key executives to identify emerging business opportunities (to cross sell / up sell) with the team, determine critical success factors (CSFs) and collaboratively develop value propositions that address client needs Close new business deals by coordinating across a variety of disparate constituents - clients’ needs assessment - developing and negotiating contracts; integrating contract requirements with business operations and setting up performance tracking capabilities
• Contribute to defining, measuring and reviewing engagement deliverables and tracking project dashboards and reports with client leaders and domain delivery leaders within existing engagements to ensure consistent improvement in compliance against stated SLAs
• Review and propose process improvement that delivers efficiency and builds business transformation propositions - use as vehicle to drive client and market penetration Participate in governance calls with clients and ensure timely resolution of key escalations / addressing concerns related to performance/timeliness/quality of services delivered by working with the delivery team to put in place mitigation plans for existing engagement
• Participate in monthly contract reviews and quarterly business reviews with clients to discuss current engagements as well strategic priorities
• Maintain high levels of client satisfaction and ensure customer delight and stickiness
• Build business success stories and case studies - publish, speak and disseminate
• Proven experience in Back office processes sales strategy demonstrating an ability to synthesize a company’s market and competitive position, operational and financial characteristics and stakeholder objectives into a compelling strategic plan that can be executed to drive long term growth Experience working in global or multinational business in the U.S. and India and other global locations and in an onsite/offshore environment

Confidential

Responsibilities:

• Build and drive business models capable of identifying and generating new business, rapidly migrating and integrating new processes and ensuring that it delivers consistent productivity benefits
• Responsible for Revenue and TCV Growth for existing and new accounts
• Qualify potential deals that match clients’ and strategic priorities and against quantitative and qualitative KPIs by considering market strategy, deal requirements, growth potential, and financials Identify potential Cross sell opportunities with in existing accounts to grow Tech Sector Business process services
• Serve as primary point of contact to target company management - engaging at very senior levels and guiding executives on both sides through consultative sales process and execution that delivers results
• Develop trust-based, enduring relationships with key executives to identify emerging business opportunities (to cross sell / up sell) with the team, determine critical success factors (CSFs) and collaboratively develop value propositions that address client needs Close new business deals by coordinating across a variety of disparate constituents - clients’ needs assessment - developing and negotiating contracts; integrating contract requirements with business operations and setting up performance tracking capabilities
• Contribute to defining, measuring and reviewing engagement deliverables and tracking project dashboards and reports with client leaders and domain delivery leaders within existing engagements to ensure consistent improvement in compliance against stated SLAs
• Review and propose process improvement that delivers efficiency and builds business transformation propositions - use as vehicle to drive client and market penetration Participate in governance calls with clients and ensure timely resolution of key escalations / addressing concerns related to performance/timeliness/quality of services delivered by working with the delivery team to put in place mitigation plans for existing engagement
• Participate in monthly contract reviews and quarterly business reviews with clients to discuss current engagements as well strategic priorities
• Maintain high levels of client satisfaction and ensure customer delight and stickiness
• Build business success stories and case studies – publish, speak and disseminate