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Business/functional Analyst Resume

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Houston, TexaS

OBJECTIVE

  • me is seeking a challenging position as a Business Analyst, Functional Analyst or a Quality Assurance Analyst

SUMMARY

  • Experience in gathering and developing detail Business requirements and workflow documents for Web - based software applications, Enterprise, Desktop, Client/Server and Database applications
  • Hands-on noledge of multiple business analysis techniques including Prototyping, Use Case Analysis, UML and teh 5 Whys
  • Experience in management of small and large projects using teh Project Delivery methodologies suited to teh enterprise
  • Experience in .NET, C, C++, C# and Java Platforms
  • Experience with Object Oriented and Open Component programming
  • Experience in all phases of software development life cycle (SDLC): Initiation, Requirements/Design, Development, Testing, Release and Warranty
  • Project Management using Microsoft Project
  • Proficient in all software development methodologies (agile, iterative, waterfall, RUP, Scrum and XP)
  • Strong in analyzing business and functional requirements and developing comprehensive test specifications and executing them
  • Experience in gathering and writing business requirements and test plans, defining test cases, and developing and maintaining test scripts according to teh business specifications and functional requirements
  • Experience in testing of Web based software applications, Enterprise, Desktop, Client/Server and Database applications
  • Experience in black box and white box testing and Software Testing Life Cycle (STLC)
  • Proficient in HP/Mercury tools like Quick Test Professional (QTP) v9.1/9.2, v10, Win Runner, Quality Center 9.0/9.2, v10 Test Director 8.0, Load Runner 8.1/9.0, HP Performance Center, Borland’s Silk Performer, IBM Rational Functional Tester 6.1/7.0, Client/Server, Web-based Databases, API and GUI Testing
  • Expertise in test management and defect management/tracking and reporting to upper management and stakeholders using Quality Center 9.1,9.2, and v10 Test Director 8.0, Star Team, JIRA 3.6.5, and Spiral Test
  • Strong exposure to different operating systems and tools like Windows Server 2000/2003, Windows 7, Linux, AS400, ISeries (Artesia), Solaris (UNIX), Microsoft Office Suite and MS. Project 2010

TECHNICAL SKILLS

Performance/Testing Tools: HP Performance Center, HP Load Runner 8.1/9.0, HP Quick Test Professional V.9.1/9.2 (QTP), HP Quality Center 9.1/9.2 Test Director 8.0, IBM Rational Functional Tester 6.1/7.0, Spiral Test

Defect Management: Quality Center 9.1/9.2and v10 Test Director 8.0, BugZilla, PVCS Tracker, Clear Quest, Star Team, JIRA 3.6.5, IBM Clear Case, Spiral Test

Project Management: Microsoft Project 2010, Microsoft Visio 2010

ERP/ECM: SAP SD,MM, CCS, QM, PP, CRM, FI/CO, Business WH., HRMS, Vignette, PeopleSoft

ETRM: Open Link Endur and Sol Arc Right Angle

Software Testing/Methodologies: DSM (Domain-Specific Modeling), UML (Unified Modeling Language) Agile, Iterative, Incremental, Waterfall, Microsoft Visual SourceSafe, Macros

Operating Systems: Linux, UNIX (Solaris 9, HP-UX, Digital UNIX), Window Server/Enterprise 2003/2000/NT 4.0/98, DOS

Network Security: Intrusion Detection Software, Firewalls, Packet Filters, TCP Dump

Networking/Server/Desktop Virtualization: Citrix

ETL Tools: Informatica Power Center 8, Data Stage and BizTalk

RDBMS Databases: Oracle 8i/9i/10g, IBM DB2, SQL Server 2000/2005, MS Access 2003/2007/2010 , Teradata

Database Query: SQL, PL/SQL, Enterprise Manager (SQL Server 2000/2005), Db Visualizer, TOAD (Oracle 9/10g)

Middleware & Web Services: TIBCO, Web Sphere, MQ Web and BEA Web Logic

Scripting Languages: HTML, C, C++, C#, JavaScript, VBScript

PROFESSIONAL EXPERIENCE

Confidential

Business/Functional Analyst

Responsibilities:

  • Work on teh Open Link Endur upgrade and integration. Teh project focus was teh upgrade, setups and configurations of teh Openlink Endur managers and components to version 10 and teh integration with other applications. Teh Open link Endur 10 was also integrated with SAP SD, MM, Oracle database, Zytax and Connex.
  • Teh Open Link Endur suite of applications is a straight through processing (STP) and integrated Energy/Commodity Trading, Risk Management and Scheduling system. Teh tool is use for teh processing of energy trading, scheduling/operations and accounting. Teh application allows teh Front, Middle and Back office to use one system (versus using multiple systems) when processing trades, storing and scheduling/transporting commodities.
  • Work on teh customization of teh Open Link Endur suite of applications developed on teh Open Component platform, OpenJVS, C# and AVS Scripting
  • Using Agile methodology and principles, developed new requirements and Business Use Case documents for teh trading of physical commodities (Crude Oil, Natural Gas, NGL and Power), financial deals (Derivatives: Swaps, Options) Teh Openlink Endur 10 also managed Exchange Traded Instruments traded on NYMEX and ICE futures contracts, Credit and Risk management and Operations.
  • Work directly with teh Project Manager and assisted teh Project Manager with project set up procedure and processes using teh Client’s Project Delivery Framework and teh Agile software methodologies.
  • Work on teh Implementation project plan using Microsoft Project
  • Work on teh Crude Oil trading and scheduling module CMotion/Crude Oil Manager. Configured commodity delivery workflow (continent, country, region and facilities) Designed pipeline scheduling, nomination detail process, Volume estimation and actualization.
  • Work with Solution Architects and Developers to prepare and review teh technical and detail design documents and teh AVS workflows.
  • Documented teh business rules for teh integration between teh Endur suite of applications and teh third party applications
  • Deployed teh IBM Websphere message broker for all application integrations
  • Using my in-depth noledge of teh Crude Oil, Natural Gas, LNG and Power trading, documented new requirements including new processes, new reports, new interfaces and new integrations with other applications
  • Developed requirements for teh Deal Management Operating Standard which includes Deal Entry Key Metrics and Principles, Deal Blotter reconciliations and End-of-Day checks for completion and accuracy, efficient Contract and Confirmation processes, Ancillary costs (freight, grades, broker, storage) and Trade exceptions
  • Built Business Process flows for different components of Openlink Endur
  • Built Business Use-Cases to define/describe different roles and their responsibilities
  • Work on and prepared Detail requirements documents, Customizations, Setups and Configurations of teh following Modules:
  • Teh Trading Module and teh Trade Process Manager - Work on trading module Business rules, setup and configurations. Work on different deals including Capture (buy/sell, park and loan, evergreen, spot), Amend, Negotiate and Cancel deals and their configurations. Work on different instrument types like ComPhys, Comopt, ComSwap and Options. Work on business execution processes and trade retrieval and reporting capabilities including simulations and stress testing.
  • Operations - Logistics Modules. Work on Schedule/Nominations (vessels, pipelines) setup and configurations, Instrument types like ComStor, ComTrans, Capturing of Actuals and Management of claims. Modeling and configurations of bulk logistics for Crude (cMotion), gas pipeline scheduling (gMotion) and power scheduling (pMotion).
  • Risk Management - Work on setup and configurations, tested solutions and reports for limits monitoring. Market and credit risk.
  • Market Module - Historical Pricing, Curves (Indexes) and Mark to Market (MtM),
  • Back Office, Accounting Manager and SAP - Work on trade details, credit, reconciliation, confirmations, profit and loss (PnL), Pipelines settlements to update teh ledger and manage teh EOD workflows and batches in Endur and SAP.
  • Report Builder - Work on Crystal Reports and other custom reports. Point-and-click reports for operational and analytical reporting.
  • Endur V10 was fully integrated with Ms Sequel Server as teh main database and used Transaction-SQL to add declared variables, transaction control, error and exception handling and row processing to SQL existing functions.
  • Responsible for all project document updates and versioning and storage in SharePoint
  • Work cordially with teh Change Release team and strictly adhered to their release management schedules, processes and depended on them for all Go-Live implementation and readiness
  • Proficient in teh use of all Change Release management tools including ClearQuest, ClearCase, HP Quality Center, HP Quick-Test Professional 9.2, v10 and Remedy 7.5 change management module
  • Developed Test Strategies, Test Plans documents for 4 Testing cycles
  • Prepared over 75 functional, system and interface manual test scripts, and automated Test scripts and used teh Test scripts to test teh different components of OpenLink Endur using teh HP Quality Center v10 and HP QuickTest Professional versions 10
  • Experience in writing SQL queries for research, testing purposes and data validations
  • Managed a testing team of 6 testers and 255 test scripts were successfully tested and passed
  • Performed 70 Manual, Functional (frontend/interface and backend), System, Integration, Regression, UAT (user acceptance testing) and Automation testing using HP Quality Center 10 and HP Quick Test Professional versions 10
  • Work on and tested teh Reval Service engine, Tibco engine, credit, risk engines and teh Real Time Position Engine (RTPE) and Connex using teh Citrix application.
  • Tested teh Extraction, Transformation and Loading (ETL) of transaction data from various sources to targeted Oracle databases and SAP SD and MM
  • Work on Transaction data, Master data cleansing, data migration and archiving of old data
  • Work on Business requirements for Transactional and Master Data model structures. Normalized all data formats, replace missing values, standardize values, map attributes and migrate data. Identified sources, producers and consumers of teh Master Data. Tested teh data structures for accuracy, reliability and scalability.
  • Work on complete audit trail for accurate Transactional and Master data
  • Developed business compliance requirements for teh Sarbanes-Oxley Act, Dodd-Frank Act and IT. Ensuring central clearing of OTC derivatives, confirmation/settlement flows, reporting and risk management.
  • Responsible for final requirement walkthrough and prototype reviews
  • Work with teh Change release team to move tested application components to Production environment
  • Teh Openlink Endur suite of application is successfully deployed to Production. Stakeholders and users feedbacks has been very positive

Confidential, Houston, Texas

Senior Business Analyst III/ Lead

Responsibilities:

  • Active, productive team lead on a new integrated application development project called teh Equipment Turnaround WorkLetter Scheduling and Risk Management Application. Equipment Turnaround Scheduling application is a web-based tool deployed at all of Confidential ’s Refineries and Chemical plants. Equipment TA application is a repository for all Confidential ’s refinery and chemical plants equipments and teh management of exchangers, pipes and boilers work scopes and upstream activities. It is also used for teh capturing of all equipments turnaround work scopes data, equipment repair jobs scheduling, risk and financial assessment of each work scope and generation of all turnaround activities and scheduling reports.
  • Work on teh integration of teh TA application with third party applications like Primavera, and SAP SD and SAP MM. Built direct interface with these applications. Developed business requirements for resource capacity planning, shift planning, operations, schedules updates,confirmations and notifications.
  • Work directly with a Project Manager, teh PMO and assist PM with project set up procedure and processes using Confidential ’s Project Management methodology (Stage gates 1 - 6)
  • Developed new requirements and business use case document for teh Risk and Financial Assessment Matrix Module. Considering teh levels of Risk, Financial impact, Compliancy, Company Reputation and Loss of Life
  • Teh application is a C# Object-Oriented Platform
  • Prepared Interface, gather and prepare detail requirements. Worked with teh application Focal Points/Subject Matter experts (SMEs) based at multiple sites spread across teh US and Canada.
  • Worked on new requirements for SAP SD and MM including new processes for ordering, selling, shipping, delivering and billing of manufacturing products and services. Designed teh new interfaces and new integrations with other applications.
  • Turnaround Workletter was planned to integrate with teh Enterprise Databases, Primavera and SAP applications for a real time and on demand updates of Manufacturing equipment maintenance and Turnaround jobs data
  • Designed teh different application integration document. Configure and tested teh IBM Websphere message broker for all application integrations
  • Work with Solution Architects and Developers on teh detail design document, teh Java objects, C++ and teh .NET Platform design
  • Responsible for Requirement walkthrough, prototype review and several prototype session reviews
  • Coordinate and lead a team of 6 developers and 7 testers based at teh third party vendor - WIPRO offices (offshore)
  • Work with SAP, Primavera and other integrated application focal points/subject matter experts to identify integration requirements and gaps
  • Work on all Transaction data, Master equipments Data cleansing, data migration and archiving of old data
  • Configure and access teh TA application via teh Citrix server and desktop virtualization utilities
  • Collaborate with teh Business to develop teh application security procedures, security roles and users account setup
  • Develop Test Strategy, Test cases and Acceptance criteria for system and UAT site deployment testing
  • Perform all system and integration testing. Manage teh defect life cycle and teh UAT testing with teh Business Super users
  • Developed over 90 test scripts and performed Functional (frontend and backend), Regression, UAT (user acceptance testing) using HP Quality Center
  • Work with Confidential internal infrastructure group (T systems) to obtain Development, System and Production servers, deployment of servers and granting of accesses to these environments
  • Maintain all Project documents in teh SharePoint and perform all noledge transfers and document transfer to Confidential ’s internal application support team called teh (BAM)
  • Develop training material, coordinate and participate in all training at multiple sites across teh US and Canada
  • Assisted PM with teh Cutover plan (migration of new application to Production) and handle all Hyper Care/Warrantee questions after deployment to Production
  • Developed Project TimeLine for different Connected Applications (M-CAPS) including RRM, AMS, and IDMS for teh US Fuels/Global SAP Project.
  • TurnAround Work letter application is successfully deployed to Production environment.

Confidential - Houston, TX

Senior Business Analyst

Responsibilities:

  • Work as a Senior Business Analyst in teh IT&S (Information Technology and Services) department on teh OneSource application. OneSource is BP - NAGP (North America Gas and Power) Compliance and Access Control application. This application serves as teh backbone of teh company’s industry compliance strategy, critical applications accesses and asset/inventory controls. OneSource is further used to provision computer equipments, Market Data, IT services and tools and finally it is integrated with multiple SOX (Sarbanes-Oxley) energy trading applications for real time data feeds and updates via teh IL (integrated Layer) and ETL (extract, transform & load) processes
  • Led a team of up to 4 resources, including 2 offshores developers and 2 onshore resources
  • Appointed as teh application support Lead/Contact and directly responsible for all application communications, debugging and testing all Master and Transactional data sets and verifications in Development, System Test and Production environments
  • Managed all OneSource monthly and bi-monthly code releases. Work with teh Change Release team (CREST) through each phase of teh release cycle, from approval of teh change request CR to development, system test and finally migration of new code to Production
  • Work cordially with teh Change Release team (CREST) and strictly adhered to their release management processes and depended on them for all implementation/ test environments readiness
  • Proficient in teh use of all Change Release management tools including ClearQuest, ClearCase, HP Quality Center, HP Quick-Test Professional 9.2, v10 and Remedy 7.5 change management module
  • Established strong business relationships with multiple business and application groups in gathering business requirements, documenting new business processes and designing TEMPeffective test cases to validate new processes before implementation
  • Worked on teh Oasis Project - Sol Arc Right Angle and Power# security and roles implementations
  • Teh Sol Arc Right Angle and Power# are a suite of applications used for energy trading and risk management (ETRM) of commodities like natural gas and electricity. This application is a front, middle and back office solution used for capturing all types of deals (financial and physical deals), operations/Logistics, back office accounting and generating reports.
  • Work on Security setup/Trade controls and Implementation of teh Sol Arc RightAngle application and teh final on-boarding of teh SRA into teh enterprise.
  • Successfully on-board teh Sol Arc RightAngle suite of applications into BP Access Control application - teh OneSource application. Teh on-boarding process include prior vetting approval of teh BP Internal Control team, adding and configuring teh SRA suite of applications, setting up all roles and rights in teh application, batch upload of rights to multiple users and documenting detail process of all future allocation of rights to users.
  • Responsible for on boarding and setting up recording services according to SEC (security and exchange commission) regulations for all Traders and Book Leads via teh MRL (must record list) application
  • Application Configurations and Reporting: responsible for all NAGP Applications on boarding, Teams, Roles, Rights and Security configurations
  • Business Configurations: responsible for all OneSource Teams, Roles and Right changes and all Team Re-organizations
  • Responsible for teh day to day management of all OneSource requests initiated by various business groups and teh onboarding of new employees and traders
  • Member of teh OneSource Steering Board Review committee - prepared list of Change Requests for 3 and 6 months intervals
  • Appointed as OneSource Project Coordinator - Prepared PRFs (project request form), budgets, Project status slides and presented them at teh weekly and monthly stakeholders meeting.
  • Ensured teh integrity of data from various internal and external sources and validated teh systems that process teh data
  • All change requests (CR) and implementations were handled successfully using ClearQuest, ClearCase, Quality Center v.10 and Remedy 7.5
  • Teh day to day application support and accompanying projects were successfully managed and released into teh enterprise. All works were completed ahead of schedule and within teh allocated budget.
  • Work directly and cordially with many Business groups, Developers, several Project Managers.
  • Business groups worked with: Commercial teams, Internal Control, Service Desk and Application support teams.

Confidential, Houston, TX

Business Analyst/Senior Quality Assurance Analyst

Responsibilities:

  • Work on teh Blue Print Project. This project is teh customization, implementation, and upgrade of teh energy trading platform (ETRM), teh Open Link - Endur V5 to V9.2
  • Requirement preparation and testing of teh entire suite and managers within Endur9.2, from trading to operations and settlements/accounting
  • Reviewed, Translated and Defined business requirements for different components of Open Link Endur 9.2 including:
  • Trading Manager, Operations Manager and Pipeline Inventory management
  • Risk Manager, Settlement and Accounting Manager, and Services Manager
  • Energy trading of crude and gas-scheduling business rules, field- level business rules and non-field level business rules
  • Credit risk analysis/management procedures
  • Business process flow and Visio conceptual designs
  • Database mapping and core energy tables (inserted to or updated by)
  • Compilation of lists of external references, codes, products and processes
  • Exception handling, error types, error codes and error messages
  • Transaction and file handling details from front to mid and back offices
  • Audit, Reports and Data history storage
  • Work in teh test architecture/preparation and test execution teams
  • Quality assurance and verification phases were designed to test individual Endur managers and integrations with other applications such as SAP, LPS, and Zytax
  • Test and validate Endur 9.2 Trading Manager, Operations Manager, cMotion, gMotion, Risk Manager, Settlement and Accounting Manager, and Services Manager
  • Led a group of 15 offshore resources based in India Delivery Center(IDC) in teh creations of test scripts, test execution and regression testing.
  • Also, supported all 15 offshore resources - allocate test scripts to them, gather feedbacks and questions, and provide solutions
  • Managed 12 resources on site in teh ongoing regression testing and teh User acceptance testing (UAT).
  • Develop over 200 test conditions using master requirement documents and participate in driving test preparation for assembly testing cycles 2 and 3 (AT2 and AT3); promoted to teh test execution management team for Assembly Testing AT2 and AT3 and assigned leadership role by teh Project Manager.
  • Create and develop over 70 Test cases/scripts for Deal Capture and Operations using test conditions; develop test scripts from both front-end (interfaces) such as Trading Manager and Operations Manager and backend such as Services Manager and Admin Manager
  • Assign test scripts to testers (onshore and offshore) in Quality Center 9.2; assigned as teh onshore deal capture (DLC) lead and coordinated work of all offshore tester (15)
  • Test over 60 scripts for both AT2 pass 1 and 2
  • Attend daily defect meetings and provide answers; support defects raised by teh testers
  • Provide daily test reports and metrics to Project Manager.
  • Lead teh environment readiness testing for Assembly Testing AT3
  • In teh Services Manager, test teh Reval Service engine, Trade Processing Management engine (TPM), Active Position Manager engine (APM), Crystal Report engine, Tibco engine, and teh Real Time Position Engine (RTPE)
  • Load AT3 test scripts into Quality Center 9.2 for AT3 test cycle; load Test Data into Quality Center 9.2 for AT3 test cycle
  • Perform regression testing for AT2 DLC and Operations scripts; test over 80 scripts for AT3 pass 1 and 2
  • Collaborate with teh build and configuration teams in resolving defects and performing retest
  • Form partnership with and work directly with teh test automation team and teh test data team in identifying automation scripts and test data needed for AT2 and AT3 test cycles
  • Successfully complete AT3 testing cycles pass 1 and 2 and halp in training newcomers to teh test execution team
  • Tools, Operating system, used including HP Quality Center 9.2 and Microsoft Office 2007

Confidential, Houston, TX

Senior Business Analyst/Quality Assurance Analyst

Responsibilities:

  • Develop and maintain detailed functional requirements and procedures for Power trading processes in Allegro 8.
  • Define detailed business processes and Use Case documents for Allegro including retail - wholesale integration, position reporting, load bucket peaks, weather normalized books and spot/cash month PnL capability
  • Gatheird requirements for retail and commercial enrollments, billing, SoX compliancy and market rules for UDC/ISO and other IT Controls.
  • Integrated Allegro with other external applications like SAP, Econfirm, nMarket, CurveDb, Genesis and SalesForce.com.
  • Provide users support for Allegro
  • Wrote process requirements and UML diagrams for full life cycle of power trading: CRM/ Salesforce.com - Proposal and Pricing management (Genesis) - Retail Billing ( Nirvanasoft) - Forecasting (Northstar) - Allegro Trading& Risk - Power Scheduling and ISO Management in Nmarket and SAP (settlements and invoices)
  • Capture ICE Power trades, Power IBTs and Nmarket scheduling and ISO Management
  • Defined businesses processes and work on power deal entries, scheduling, valuation, accruals, actualization, invoicing, supply, Inventory & Market volumes and risk reporting.
  • Captured standardized format requirements for teh EDI (Electronic Data Interchange) transactions with external trading/commercial partners
  • Work on and develop new views, class events and other Allegro components
  • Managed and validate contracts and manage teh full life cycle trades in Allegro
  • Create electricity/power trade Templates, configure approvals and Identify losses incurred during scheduling and capture them in Allegro
  • Model Power trades in teh Trade Execution Module and setup Pricing, Fee & Market Areas related to those trades
  • Developed test plan, test cases and testing of Allegro (manual and automated) Using HP Testing suite
  • Led load/performance test execution including monitoring load on teh CPU, memory consumption, cache, and database calls
  • Used Microsoft Visual SourceSafe (VSS) for all documents, configuration files, and source codes version controls
  • Used teh data flow diagram to verify all tables, record counts, and all live data load processes including data-load history creation
  • Defects were handled based on teh defect life cycle document and promptly communicated to teh development team for fixing; regression testing followed
  • All change requests (CR) were handled successfully using a version tool
  • Teh project was successfully released into teh enterprise and to Confidential ’s third party companies/partners on time and within budget coz teh QA team worked directly and cordially with teh business group, developers, several project managers, teh UAT, and end user groups

Confidential, Houston, TX

Senior Business/Quality Assurance Analyst

Responsibilities:

  • Active, productive team player on several projects including a project called WellView 8.1 customization and integration for all onshore, offshore, and international divisions and users
  • Teh WellView application is a complete solution for drilling operations of oil and natural gas (onshore and offshore), maintaining well operations and well history, construction, reclamation and facilities data management, rig and well project scheduling and inventory managment. Teh project was envisioned to be a pivotal portal that will house teh operations and real time data of over 500 oil wells currently under Devon‘s ownership.
  • WellView 8.1 was developed by Peloton (3rd party) and Devon incorporated this application into its existing enterprise. Teh project focus was to customize teh application to meet business requirements and data requirements of teh oil and gas exploration and upstream operations for each regional division and users
  • Teh project was broken into multiple phases and teh QA team worked directly and cordially with teh business group, developers, 2 project managers, and end user groups
  • For each phase, me worked on teh requirement gathering, test plan writing and approval, and test case design
  • Well planning to abandonment, Monitoring and tracking of all changes and operations throughout teh well's lifecycle
  • Integrated well lifecycle analysis, Well Testing and visualization solutions and reports
  • Production Loss Accounting
  • Production Forecasting
  • Production Reporting
  • Understanding of data and workflows in those subject areas.
  • Provide business analysis, facilitation, process change management and excellent communication and relationship-building skills. Represent concepts, plans and designs in technical documentation using - Visio, PowerPoint and present same to stakeholders.
  • Work on teh integration of teh application with other third-party application like Primavera and SAP. Built direct interfaces with these applications. Developed business requirements for resource capacity planning, operations, scheduling updates, confirmations and notifications.
  • Prepared, tested, and certified over 300 test cases of multiple projects utilizing HP/Mercury tools suite like QuickTest Pro 9.2 (using VBScripts), LoadRunner 9.0 (using C script), and Quality Center 9.2
  • Developed and executed over 100 automated test cases (using QuickTest Professional 9.2 and VBScript as teh scripting language
  • Logged in defects, assigning a priority severity, method of reproducing, module it was found in, and phase it was found. When they were fixed, performed regression testing to verify teh fix and no impact to other functionalities
  • Played an important and lead role in teh performance/load/stress testing of teh WellView 8.1 web-based application and also teh downstream E-commerce web-based applications
  • Active member in several projects’ UAT acceptance testing phase leading to successful hand-over to client’s business power users
  • Volunteered to develop guidelines and checklist documents to validate, ensure our QA processes, and theirby adhere to teh CMM rules and teh Sarbanes-Oxley Act
  • Completed all QA phases within allocated time and budget, which was commended by all teh project managers and stakeholders

Confidential, Houston, TX

Senior Quality Assurance Analyst

Responsibilities:

  • Work on a large Payor-Based Health Records Enterprise Application called Emergency Medical systems Platform (EMS). This application, which is also called Emergency Health Records (EHR), was designed with teh purpose of connecting teh payors with all teh caregivers for easy real time patients’ information flow and TEMPeffective claim processing systems
  • Teh solution consisted of several versions of a platform called 'Teh Physician Link platform'. It also consisted of a content management system module and an electronic medical record portal
  • During each project (version) initiation and requirement gathering phase, served as a productive member of teh business, developers, and end users teams
  • Active, productive leader in all organization’s software development life cycle from initiation and requirement gathering stage to teh implementation and support stages
  • Maintained excellent working relationship and rapport with teh development and architecture teams as teh Waterfall software development methodology was implemented
  • Team leader at all document review meetings and all change request (CR) meetings
  • Directly responsible for functional requirement gatherings working within teh business process and teh subject matter expert teams
  • Developed use case documents for Vignette software content management system including records and documents management system, portal, and other collaboration tools
  • Developed test plans and test strategies for functional, system, integration, and automation testing using Mercury tools
  • Identified high priority areas by performing risk analysis and included scope and limitation, entry and exit criteria, defect management procedure, change management procedures, and other control procedures in teh test plan, theirby ensuring teh CMM level 3
  • Used Quality Center 9.1 to develop and execute manual test cases and test plans. Logged in defects, assigning a priority severity, method of reproducing, module it was found, and phase it was found. When they were fixed, performed regression testing to verify teh fix and no impact to other functionalities
  • Team member in teh installation, customization, and implementation of Quick Test Pro (QTP) 9.1. Generated functional test scripts using Quick Test Pro 9.1 and 9.2
  • Used Quick Test Pro 9.1 to automate test cases from business use cases, test data, and test scripts for testing teh ETL process and teh data warehouse application
  • Reviewed and analyzed data transformation matrix; prepared and reviewed analysis and design documents
  • Performed ETL integration testing using Informatica, data integrity/validation, and backend testing and queried teh database using TOAD, SQL Enterprise Manager, and Db Visualizer
  • Reviewed ETL design documentation mappings/workflows and testing of ETL mappings and data loading using Informatica Power Center 8
  • Analyzed detailed data to identify inconsistencies in addition to drilling-down through various levels of aggregated data to pinpoint incorrect data and possible causes
  • Ensured teh integrity of data from various internal and external sources and validated teh systems that process teh data (ETL)
  • Analyzed defects to identify root causes if UI, database (Oracle 10g), or middleware (TIBCO). Deployed TIBCO and UI codes back into QA environment once fixes were performed by developers
  • Tested and verified functionality of all hardware/software installations and configurations
  • Tested and verified Oracle 9i/10g, IBM database DB2, and SQL Server 2005 RDBMS databases
  • Developed several documents including training manuals, information security documentation for company users, and automated interfaces into partners web based applications and systems (web sites)
  • Used Crystal Reports application to create, verify, and manage reports of various metrics within teh application which were tendered to project managers
  • All efforts were made by teh team to certify a sound application, resulting in multiple accolades at each version general release (GA)

Confidential, Houston, TX

Quality Assurance Analyst

Responsibilities:

  • Assigned to work on multiple projects and web-based applications for energy, gas and power trading company
  • Teh Energy Company’s goal was to customize, configure, and finally implement OpenLink Endur Energy trading application to support their energy trading of electricity and natural gas volumes
  • Deployed to teh business process team as a Business Analyst at teh initiation of teh project to learn and better understand teh energy trading industry. Became subject matter expert (SME) in energy trading, power trading and scheduling, crude petroleum and natural gas extraction and SEC Trade rules, compliance and control
  • Active member in teh UAT acceptance testing phase leading to successful hand-over to client
  • Performed and implemented independent verification and validation processes; used disciplined approach to evaluating and assessing teh software product during each phase of teh software life cycle. Performed numerous black box, functional, and regression tests in various Dev and Q.A environments
  • Tested integration and validation of data from various sources to targets using SQL queries and ETL process
  • Using teh data flow diagram, verified all tables, record counts, and live data load processes including data load history creation
  • Verified application suites, evaluated product enhancements, and verified that fixes were done properly

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