E-commerce Specialist Resume

SUMMARY

Remarkable astute and results - driven professional with more than 4 years of logistics and e-commerce operations management.
Demonstrate keen expertise in deploying logistics and transportation solutions for diverse customers to address specific needs.
Exhibit superior talents in establishing business processes and programs to improve efficiency and productivity while reducing costs.
Successfully relate to and work with diverse people, adapt to cultures, and provide innovative business solutions.
Effectively manages and strategies continuous improvement with inventory, market research for potential products, and improve marketing on Confidential and Confidential to promote the product.

PROFESSIONAL EXPERIENCE

E-commerce Specialist

Confidential

Responsibilities:

Regularly reviewed competing listings in term of product, description, prices, and marketing initiative including functionality and customer offerings.
Implement SEO strategy to increase traffic listings.
Improve word indexing and description for Confidential listing to be on the first page.
Took and used Photoshop to improve images for the listing and help increase traffic for the listing by 12%
Managed Ship station to ship 200 orders per week and calculate weight and dimensions to save cost on shipping.

Order Management

Confidential

Responsibilities:

Manage 80-120 domestic and international orders consistently.
Ensure proper quality control of each product before packaging and shipping it to the customer.
Manage international shipping with invoices and paperwork for customs.
Provide excellent customer service through phone or email.
Supply Chain Specialist.
Contact Confidential seller customer service to fix any problems with listing or product page.
Use RFID technology to optimize the inventory organization and process new products into the system

Sales Associate

Confidential

Responsibilities:

Provide excellent customer service and fast transaction at the cash register.
Designed customer shoes with unique shoelace design and teach the customer.
Keep the store clean by organizing the products in the store.
Work in back of house to process and stock inventory.
Check the shipping manifest to make sure all the product arrive at the store.
Design floor sets by positioning clothing apparels and shoes around the store to promote the product and sales.