SUMMARY

• 7 Years of experience in design and develop of applications in the domain of Insurance and Customer Process Management using Java and business process management application PEGA PRPC
• 6+ years experience on PRPC on developing business applications using Pega
• Involved in design and development of Data Model, Class structure, Access Groups, Complex Process Flows, Activities, Activity Step Methods and User Interface (UI), Agents, SLA User Interface rules, Properties, Declarative Rules, When Conditions
• Capable of using new enhanced UI capabilities such as Dynamic Layouts, Grid layouts, enhanced UI Controls, sections, skins and Portals
• Designed PRPC flows, using Assignments, Utilities, and Decisions rules.
• Experience in creating List View, Report definition and Summary View reports in Pega
• Used various tools like SMA, Clipboard, Tracer and PAL to debug and tune the applications
• Always ensured code adheres to the Center of Excellence (CoE) guidelines
• Using correspondence rules and decision rules implemented notification tasks.
• Work Exposure on Integration (SOA) wif PRPC.
• Using Data Pages and configuring them wif different sources like SOAP and REST connectors.
• Configuring Pega as both Consumer, Provider and integrating Pega 7 wif well - non OAuth providers like Facebook, Twitter
• Well versed wif creating and configuring Email Listeners, File Listeners
• Used Pega DCO (Direct Capture of Objectives) approach to gather information to create the backbone to the entire Pega Application.
• Worked on various Insurance frameworks like Customer Process Management (CPMI), Pega Underwriting (PUI) and Pega Claims for Insurance (PCI)
• Involved in interaction wif the end users along wif Business Analysts and the team members for better understanding and discerning of the business requirements.
• Ensuring process compliance to CMM guidelines - Make sure all the coding, testing and documentation processes are developed as per Client quality standards.
• Knowledge on software solutions using industry leading BPM application Pega PRPC, Smart Dispute, DSM Decision Strategy Manager (DSM), VBD, CPM, HCIF, FSIF, FASF, IFW, IWM, IAC, Smart Investigate, Smart Adjust Frame Works.
• Knowledge on Pega projects using Pega Banking, Pega Smart Dispute, HCIF, FSIF, FASF, IFW, IWM Pega Customer Process Manager CPM, Smart Adjust,
• Well versed wif Automation tools like Selenium WebDriver, Telerik, Ranorex and SOUP UI
• Frame Work Design for Automation testing using Selenium WebDriver and TestNG and Java
• Good technical and presentation skills.
• Ability to coordinate as a good team player and to work as self-motivated individual.
• Experience in Scrum Methodology

TECHNICAL SKILLS

BPM Tools: Pega PRPC 7

PRPC Skill Set: Activities, Flow building, Report creation and generation, Decision and Declare rules, UI, Administration Tools, Debugging Tools, Security, Clipboard, Tracer, Rule inspector, PAL, SMA’s Log AnalyzersFrameworks Customer Process Management (CPM), Pega Underwriting for Insurance (PUI), Pega Claims for Insurance (PCI), Pega Change Manager (PCM

)Languages and Web: Java, JSP, Python, Javascript, CSS, HTML, XPath Querying

Automation Tools: Selenium WebDriver, TestNG, Telerik, Ranorax

Databases: Oracle, SQL Server, DB2

Bug Tracking Tools: JIRA

Web Servers: Tomcat, Web Sphere

Test Management Tools: HP Application Life Cycle Management

Operating Systems: Windows, Linux

PROFESSIONAL EXPERIENCE

Confidential, Jersey City, NJ

Sr. Pega PRPC developer

Responsibilities:

• Worked wif line of business to evolve existing production processes to comply wif new government and corporate regulations.
• Generation of integration artifacts and validating them for best practices defined.
• Implemented various PRPC components like Validation, Decision and Declarative rules etc
• Develop User Interfaces using Repeating grid and tabbed sections using multiple when conditions.
• Worked on Integrating to the external database using Soap Services protocol.
• Involved in developing UI Screens, activities, and correspondence.
• Involved in setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules
• Used Tracer, Clipboard, Performance Tool, System Management application
• Developed service rules for external system to talk to Pega using SOAP
• Worked on Agents and customizing them to fulfill the application requirements.
• Developed decision tables which involve in complex business logic.
• Involved in bug fixing and deployments of fixes into different environments by migrating the application.
• Developed activities, Sections, Harness, flow actions and flows.
• Created product RAPs and migrated them from development to QA, UAT
• Design and development of Data Model, Class structure, Organizations structure, Access Group, Process flow, Activities, Flow actions, Decision Rules, UI properties, Rule sets and versions.
• Designed and developed on list view reports and Summary view
• Performed Unit testing

Environment: Pega Rules Process Commander, Web Sphere, HTML, Java

Confidential - Brook field WI

Pega PRPC developer

Responsibilities:

• Participated in Analysis, Build, Execute, Monitor and UAT and Production of Business Process Management (BPM) and Business Rule Engine (BRE) implementation phases using PEGA PRPC.
• Extensively communicated wif business analysts and explained the scenarios from business perspective rather TEMPthan from a developer perspective.
• Involved in peer reviews between the business lead and the application relevant SME’s personal to design UI screens to convey the business information apparent to the Use case.
• Implemented the Agile methodology in design and the rule development phases using the Pega Rules Process Commander.
• Implemented the design flows wif initial and custom rules of BRE which are developed using Application accelerator.
• Implemented the application based hierarchal Class and Data structures relying on Pega practiced Guardrails.
• Defined Activities, Properties, Decision rules, Declarative rules, Validation rules, When condition, Process Flow and User interfaces like Harness, Section, Fragment and HTML stream property rules.
• Worked on integration rules like Rule-Connect-SQL, Rule-Connect-SOAP to perform query operations on the external databases and consuming external web services.
• Created service rule like Service-SOAP for implementing service interface from external systems to PRPC.
• Knowledgein troubleshooting and performance tuning of the applications using PRPC tools like Clipboard, Rules Inspector, Tracer and PAL respectively.
• Created new portals and reports according to the business requirements.
• Experience in mentoring team members wif PRPC flows and activities and upgrading them wif the enhancement Change Request (CR’s) implemented wifin the project as requested by the business users.

Environment: JDK 1.5, Java, J2EE, MS Visio, Pega PRPC 5.4, IBM Web Sphere 6.1, JavaScript, HTML, CSS, Oracle 10g, Windows XP.

Confidential

Pega PRPC Developer

Responsibilities:

• Worked wif Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building solutions to meet the requirements, understand various components of the system configuration and applied intelligence to the conversion issues.
• Developed various screens. Worked intensively on User Interface using Harness, Sections and flow action rules.
• Created Database Table Instances to interact wif external DB Tables.
• Implemented Connect-SQL Rules for data retrieval.
• Knowledge and experience using performance tool Performance Analyzer (PAL).
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions and when rules.
• Configure and customize Claims Repair Claims. Workstation frameworks Knowledge of PRPC Rule Resolution.
• Created work Claim Work Object, Flexible Workbasket, Claim Auto Fetch and Display. Work Skill and Rules-Based Routing, Management Control and Reporting.
• Created Agents which will run in the background to send Correspondences, to generate daily, weekly and monthly reports. Worked wif Clipboard and Tracer for troubleshooting the issues.
• Involved in bug Fixing Activities wif Lead and System Architects for Harness, Declare Expressions and When Rules.
• Worked on the Flowchart and Process diagrams using MS Visio.
• Involved in troubleshooting technical problems and conducting analysis for efficient program/application solutions, which support client business processes and functional requirements.
• Involved in Creation of validation rules to implement business logic validation (both at UI and Code levels).

Environment: Pega Rules Process Commander, Tomcat, HTML, Java