SUMMARY

• Progressive career experience from developer to program manager, with experience in simultaneously managing multiple teams and projects with shifting roles and constant changes.
• Managed projects/programs consisting of all phases of software development lifecycle for top corporations, such as Anthem, Confidential, HP, Confidential, Confidential, and HSBC/Midland Bank.
• Worked effectively with global teams in several countries across Americas, Europe, India, and South Africa.
• Experienced in working with highly matrixed organizational structure consisting of multi - vendor and internal teams.
• Experienced in managing large teams; have successfully guided teams with up to 11 team leaders and a combined team of 65 development professionals.
• Managed the fulfillment of staffing requirements for multiple teams with a total of up to 220 IT professionals.
• Contributed to organizational building as a recruitment panelist for college campus hiring events and lateral talent acquisitions for 10 years and by holding several committee leadership roles.
• Served as designated mentor for project managers, developers and team leads outside of the project team in the organization, as well as mentored new team members in own projects.
• Proven capability in project management, enterprise projects, and team management that is results oriented and self-motivated.
• Exposure to Unix, Mainframe, and web technology environments. Experienced in ISO and CMM standards and SOX compliance.
• Initiated using Agile principles and the tools JIRA and Confluence.

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Project Manager

Responsibilities:

• Directed multiple e-business projects for OnePoint Underwriting enhancements (a.k.a CCRP program and End-to-End Individual Underwriting program), a Blue Chip enterprise initiative for enhancements to the underwriting applications. ( )
• Managed multiple projects in the Medisys area, a strategic platform for senior enrollment in Anthem. ( )
• Functioned as Delivery Lead in Confidential Management portfolio, responsible for delivering multiple projects for a web based clinical management platform called Healthy Returns System (HRS) and other systems in the portfolio utilizing waterfall or Agile methodology. ( )
• Managed project work with budgets up to $4 million per year.
• Managed the work delivered by a large matrixed team dispersed across multiple locations across the U.S and multiple locations abroad for the assigned projects with team size up to 50.
• Acted as the central point of contact for various functional teams within the same application, other application teams, support groups, business team, enterprise project management organization, and management.
• Drafted preliminary project scope statements, created project requirements baseline, provided scope management, created work breakdown structure, and developed project resource, cost estimates, and schedules to meet established timelines and project goals.
• Developed and updated project plan, work assignments, and status reporting while ensuring detailed monitoring and control of all project work.
• Led project meetings, ensured alignment and efficiency of functional teams, and worked closely with enterprise project management organization, and participated in business meetings.
• Identified and mitigated potential risks and resolved emerging issues.
• Steered systems analysis and design, quality assurance testing, and user acceptance testing.
• Responsible for issues tracking, coordination of defects resolution, and escalations.
• Worked actively with a wide range of cross-functional decision-makers and support teams as well as third party vendors and business partners.
• Effectively balanced priorities and managed schedule changes to ensure on-time, on-budget delivery. Managed the delivery of up to five projects and four releases simultaneously involving multiple application areas.
• Utilized PlanView/APM and PlanView reports to manage resource allocation, task allocation, effort tracking, monitor and manage project budget.
• Managed production releases, and deployments to multiple test environments, production support during the warranty period as Release Manager.
• On boarded, trained and mentored new project managers in the application area. Lead other project managers within the program.

Senior Technical Project Manager

Confidential

Responsibilities:

• Delivered strong end-to-end project management with responsibility for planning, requirements, scheduling, design, development, testing, and deployment for Standalone Single Solution Site applications.
• Assisted in administering $2.3 million to $3 million annual budgets while managing the work delivered by a distributed team of 45 professionals.
• Strategically consulted with business teams in translating concepts into formal project proposals and delivered integration planning for new projects.
• Negotiated resources and timelines, defined project scope and work requirements, identified and minimized risks, and established approved project plans and schedules.
• Examined and assessed impact of changes, maintained integration with goals and resources, and ensured appropriate approvals from executive leadership.
• Analyzed high-level system concept, system architecture, and performance requirements.
• Created project plans, estimates, requirements definition, high level design and deployment plans; performed walk-throughs and inspection of detailed design and test plans.
• Planned and coordinated system testing, integration testing, regression testing, performance testing, and user acceptance testing.
• Formulated deployment plans and schedules, coordinated production deployment activities, provided management updates, managed post-implementation support to resolve production issues.
• Oversaw staffing and manpower issues, cost and budget, scope, escalations, performance appraisals, and management review. Determined, secured, and managed necessary resources for DSL Online, CxPrice, MDR, and Voice Portal teams. Combined team size was 30.

Confidential

Group Project Manager/Program Manager

Responsibilities:

• 11 project leaders in the role of resource management and program management and a combined team of 65 development professionals with a $2.75 million annual budget. Directed the delivery to Network and National Operations and Confidential Information Processing Services portfolios of Confidential IT.
• Evaluated project plans, status reports, and budget discrepancies, achieving on-time and on-budget deliverables.
• Ensured CMM compliance, including software quality assurance, metrics, and standards.

Group Project Manager/Program Manager

Confidential

Responsibilities:

• Spearheaded a team of 25 developers and two project leaders charged with enhancements and maintenance in support of Order Fulfillment Applications and Global Pricing and Product System.
• Maintained responsibility for a $1 million budget.
• Acted as a client liaison, implemented cost controls, and provided project updates and status reports to management.

Project Manager / Architect

Confidential

Responsibilities:

• Played a key role in a mainframe elimination initiative by architecting and managing the migration of mainframe JCLs to Unix shell scripts, supervising a team of 12 employees.
• Administered a $200,000 budget.
• Interfaced to customer executives, conducted requirements analysis, and established scope.
• Led migration strategy, systems analysis and design, development, and testing.

Project Manager / Architect

Confidential

Responsibilities:

• Directed all project aspects, from requirements to implementation, while leading a 23-person team, successfully migrating the Message Processing and New Billing batch components of the KOF 2.4 application to achieve functionally equivalent batch systems in the HP Unix environment and code conversion of Updater module components. Responsible for a $1.75 million budget.
• Consulted with clients, created migration strategy, oversaw development and testing, and maintained alignment with cost management goals.
• Implemented project management tasks and ensured compliance with ISO and CMM standards.
• Responsible for building proof of concept and demonstrating successful pilot programs.

Project Leader / Analyst

Confidential

Responsibilities:

• Actively contributed to effective management of key projects such as PLM Value Processing, Individual Savings Account System, PLM Value Processing Supplementary Project, and Fees and Interest System Servam Project.
• Managed requirements, systems analysis, and high-level design and specifications.
• Supervised an offshore team of 12 programmers in development and testing activities, attaining on-time and on-budget deliverables.

 Lead Developer, Developer

Confidential

Responsibilities:

• Project Management Professional (PMP®), 2005
• Bachelor’s Degree in Electronics and Communication Engineering, graduated with Distinction, 1990
• Completing Scrum Master in January’17