SUMMARY

• Siebel 8.0 with over 10 years in the Implementation, Upgrading, Deployment and Testing of Siebel CRM v6.x, 7.x Applications understanding the architecture, scope and functionality.
• Extensively worked as a Technical consultant in providing CRM solution with excellent business domain experience in Siebel Telecom, Finance, Electronics & Pharma industry specific applications and Siebel Sales, Siebel Communications 8.0, Siebel Call Center, Siebel Pharma, Siebel Open UI, Siebel Partner Portal 8.0, Siebel eCustomer Applications.
• Extensive experience and knowledge in Siebel Design, Upgrading & Development including Business Modeling, Requirements Gathering, Analysis, Configuration, Integration, Testing, Migration, Administration & Deployment for Siebel Enterprise.
• Strong knowledge in Siebel Architecture, Data Model & proficient with Siebel Tools & Client in configuration and customization of Siebel Objects at multiple levels like but not limited to Applets, Business Components, Screens, Views, Joins, Links, MVGs, Pick Lists, Associate & Shuttle Applets, Toggle Applets and Drilldowns.
• Strong knowledge of Siebel DrillDown, Toggle Applet, Configuring Toolbars & Menus, Creating and Administrating LOV, MVG, Shuttle applet & Association Applet, Creating and Administering iHelp, Audit Trail, State Model, PDQ, DVM, Run Time Events, Personalization & Configuring Home Page.
• Excellent Siebel development skills in implementing Siebel Declarative Configuration Alternatives, Siebel Scripting (Server & Browser), Workflow Processes, Workflow Policies, Runtime events and Business Services.
• Good experience in Siebel EAI - Integration Workflows, Web Services, Integration Objects, Siebel Adapters, EAI Transport Adapters, VBCs, SOAP, WSDL, XML.
• Strong knowledge and experience in Siebel EIM developing Configuration (ifb) files and EIM jobs with working knowledge in SQL, PL/SQL.
• Experience in Siebel Administration & Management (System & Application) and Production Support including deployment and migration activities from Development through Testing in Production environment.
• Extensive experience in System design and development required for business process. Specialize in working with technical staff to create, interpret, and implement business requirements into technical specifications.
• Having good knowledge of BIP Report.

TECHNICAL SKILLS

Programming Languagese: Script, Java Script, J-query, CSS, HTML, Power Shell

Operating Systems: Windows XP/ 2000/ NT, Dos & UNIX

CRM: Siebel 7.7/7.8/8.0/8.1 (Siebel Tools, Siebel Configuration Application, Assignment Manager, EIM, Siebel WorkFlow Process), Siebel EAI, Siebel Open UI.

Databases: Oracle 9i, SQL, PL-SQL & Oracle Developer2K

Tools: Splunk.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Siebel Consultant

Responsibilities:

• Worked on Performance tuning at UI layer, BO layer and Data Base layer.
• Performance tuning of code, Perform code reviews.
• Worked on Siebel Open UI enhancement & defects.
• Worked on presentation Model (PM) & Physical Renderer (PR).
• Worked on Html, CSS, JavaScript & JQuery to fulfil open UI requirement.
• Provided support for Siebel Open UI at Client site.
• Worked on Siebel DrillDown, Toggle Applet, Configuring Toolbars & Menus, Creating and Administrating LOV, MVG, Shuttle applet & Association Applet, Creating and Administering iHelp, Audit Trail, State Model, PDQ, DVM, Run Time Events, Account Hierarchy, Personalization & Configuring Home Page.
• Worked on Siebel EAI - Siebel Integration Object, Integration Component, Data Mapper, Data Conversion, Data Transport & Inbound Web Services.
• Configured Data Layer (Table's, Column's, Index's and user Keys), BU (BO’s, BC’s and Fields) and UI Layer (Screens, Views, Applets and Controls) as per the Client Requirement.
• Implemented Error Handler functionality for tracking errors.
• Worked on Business Services & eScript to implement business functionality as per business requirements.
• Worked on Runtime Events for invoking Business Services.
• Created the technical design document.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like Toggle Applet, MVG applets, pick lists, Applets, Views, various Navigation methods.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like MVG applets, pick lists, Applets, Views, various Navigation methods.
• Implemented the Declarative Configuration Alternatives using Data Validations, User Properties, Workflows & Run time Events. Customized the application using Siebel eScript as alternative to configuration extending the functionality
• Involved in Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities.
• Involved in resolving the issues found during Unit Testing & User acceptance Testing.
• Responsible for collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
• Coordinated with onsite coordinator on a regular basis regarding the project activities.
• Administering the entire knowledge acquisition process & understanding the technical features of the existing application. Analyzing the change request, change management & service request management.
• Giving offshore support to on onsite design team.
• Identified, analyzed, fixed existing and reported bugs in the system.
• Performance tuning of code, Perform code reviews.
• Prepared test plans, Unit testing.
• Integrated Siebel application with splunk

Environment: Oracle 9i, Siebel 7.7/7.7.2.x/7.8/8.0/ Siebel Open UI, PL/ SQL Developer, Toad & Windows XP

Confidential

Sr. Siebel Consultant

Responsibilities:

• Worked on Performance tuning at UI layer, BO layer and Data Base layer.
• Performance tuning of code, Perform code reviews.
• Worked on Siebel Open UI enhancement & defects.
• Worked on presentation Model (PM) & Physical Renderer (PR).
• Worked on Html, CSS, JavaScript & JQuery to fulfil open UI requirement.
• Provided support for Siebel Open UI at Client site.
• Worked on Siebel DrillDown, Toggle Applet, Configuring Toolbars & Menus, Creating and Administrating LOV, MVG, Shuttle applet & Association Applet, Creating and Administering iHelp, Audit Trail, State Model, PDQ, DVM, Run Time Events, Account Hierarchy, Personalization & Configuring Home Page.
• Worked on Siebel EAI - Siebel Integration Object, Integration Component, Data Mapper, Data Conversion, Data Transport & Inbound Web Services.
• Configured Data Layer (Table's, Column's, Index's and user Keys), BU (BO’s, BC’s and Fields) and UI Layer (Screens, Views, Applets and Controls) as per the Client Requirement.
• Implemented Error Handler functionality for tracking errors.
• Worked on Business Services & eScript to implement business functionality as per business requirements.
• Worked on Runtime Events for invoking Business Services.
• Created the technical design document.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like Toggle Applet, MVG applets, pick lists, Applets, Views, various Navigation methods.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like MVG applets, pick lists, Applets, Views, various Navigation methods.
• Implemented the Declarative Configuration Alternatives using Data Validations, User Properties, Workflows & Run time Events. Customized the application using Siebel eScript as alternative to configuration extending the functionality
• Involved in Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities.
• Involved in resolving the issues found during Unit Testing & User acceptance Testing.
• Responsible for collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
• Coordinated with onsite coordinator on a regular basis regarding the project activities.
• Administering the entire knowledge acquisition process & understanding the technical features of the existing application. Analyzing the change request, change management & service request management.
• Giving offshore support to on onsite design team.
• Identified, analyzed, fixed existing and reported bugs in the system.
• Performance tuning of code, Perform code reviews.
• Prepared test plans, Unit testing.

Environment: Oracle 9i, Siebel 7.7/7.7.2.x/7.8/8.0/ Siebel Open UI, PL/ SQL Developer, Toad & Windows XP

Confidential

Sr. Siebel Consultant

Responsibilities:

• Worked on Performance tuning at UI layer, BO layer and Data Base layer.
• Performance tuning of code, Perform code reviews.
• Worked on Siebel DrillDown, Toggle Applet, Configuring Toolbars & Menus, Creating and Administrating LOV, MVG, Shuttle applet & Association Applet, Creating and Administering iHelp, Audit Trail, State Model, PDQ, DVM, Run Time Events, Personalization & Configuring Home Page.
• Configured Data Layer (Table's, Column's, Index's and user Keys), BU (BO’s, BC’s and Fields) and UI Layer (Screens, Views, Applets and Controls) as per the Client Requirement.
• Implemented Error Handler functionality for tracking errors.
• Worked on Business Services and eScript to implement business functionality as per business requirements.
• Worked on Runtime Events for invoking Business Services.
• Created the technical design document.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like Toggle Applet, MVG applets, pick lists, Applets, Views, various Navigation methods.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like MVG applets, pick lists, Applets, Views, various Navigation methods.
• Implemented the Declarative Configuration Alternatives using Data Validations, User Properties, Workflows & Run time Events. Customized the application using Siebel eScript as alternative to configuration extending the functionality
• Involved in Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities.
• Involved in resolving the issues found during Unit Testing & User acceptance Testing.
• Responsible for collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
• Coordinated with onsite coordinator on a regular basis regarding the project activities.
• Administering the entire knowledge acquisition process & understanding the technical features of the existing application. Analyzing the change request, change management & service request management.
• Giving offshore support to on onsite design team.
• Identified, analyzed, fixed existing and reported bugs in the system.
• Performance tuning of code, Perform code reviews.
• Prepared test plans, Unit testing.

Environment: Oracle 9i, Siebel 7.7/7.7.2.x/7.8/8.0/, PL/ SQL Developer, Toad & Windows XP

Confidential

Siebel Siebel Developer

Responsibilities:

• Worked on Siebel DrillDown, Toggle Applet, Configuring Toolbars & Menus, Creating and Administrating LOV, MVG, Shuttle applet & Association Applet, Creating and Administering iHelp, Audit Trail, State Model, PDQ, DVM, Run Time Events, Personalization & Configuring Home Page.
• Configured Data Layer (Table's, Column's, Index's and user Keys), BU (BO’s, BC’s and Fields) and UI Layer (Screens, Views, Applets and Controls) as per the Client Requirement.
• Implemented Error Handler functionality for tracking errors.
• Worked on Business Services and eScript to implement business functionality as per business requirements.
• Worked on Runtime Events for invoking Business Services.
• Created the technical design document.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like Toggle Applet, MVG applets, pick lists, Applets, Views, various Navigation methods.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like MVG applets, pick lists, Applets, Views, various Navigation methods.
• Implemented the Declarative Configuration Alternatives using Data Validations, User Properties, Workflows & Run time Events. Customized the application using Siebel eScript as alternative to configuration extending the functionality
• Involved in Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities.
• Involved in resolving the issues found during Unit Testing & User acceptance Testing.
• Responsible for collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
• Coordinated with onsite coordinator on a regular basis regarding the project activities.
• Administering the entire knowledge acquisition process & understanding the technical features of the existing application. Analyzing the change request, change management & service request management.
• Giving offshore support to on onsite design team.
• Identified, analyzed, fixed existing and reported bugs in the system.
• Performance tuning of code, Perform code reviews.
• Prepared test plans, Unit testing.

Environment: Oracle 9i, Siebel 7.7/7.7.2.x/7.8, SQL Developer, Toad & Windows XP

Confidential

Siebel Siebel Developer

Responsibilities:

• Worked on Siebel DrillDown, Toggle Applet, Configuring Toolbars & Menus, Creating and Administrating LOV, MVG, Shuttle applet & Association Applet, Creating and Administering iHelp, Audit Trail, State Model, PDQ, DVM, Run Time Events, Personalization & Configuring Home Page.
• Configured Data Layer (Table's, Column's, Index's and user Keys), BU (BO’s, BC’s and Fields) and UI Layer (Screens, Views, Applets and Controls) as per the Client Requirement.
• Implemented Error Handler functionality for tracking errors.
• Worked on Business Services and eScript to implement business functionality as per business requirements.
• Worked on Runtime Events for invoking Business Services.
• Created the technical design document.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like Toggle Applet, MVG applets, pick lists, Applets, Views, various Navigation methods.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like MVG applets, pick lists, Applets, Views, various Navigation methods.
• Implemented the Declarative Configuration Alternatives using Data Validations, User Properties, Workflows & Run time Events. Customized the application using Siebel eScript as alternative to configuration extending the functionality
• Involved in Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities.
• Involved in resolving the issues found during Unit Testing & User acceptance Testing.
• Responsible for collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
• Coordinated with onsite coordinator on a regular basis regarding the project activities.
• Administering the entire knowledge acquisition process & understanding the technical features of the existing application. Analyzing the change request, change management & service request management.
• Giving offshore support to on onsite design team.
• Identified, analyzed, fixed existing and reported bugs in the system.
• Performance tuning of code, Perform code reviews.
• Prepared test plans, Unit testing.

Environment: Oracle 9i, Siebel 7.7/7.7.2.x/7.8, SQL Developer, Toad & Windows XP

Confidential

Siebel Siebel Developer

Responsibilities:

• Worked on Siebel DrillDown, Toggle Applet, Configuring Toolbars & Menus, Creating and Administrating LOV, MVG, Shuttle applet & Association Applet, Creating and Administering iHelp, Audit Trail, State Model, PDQ, DVM, Run Time Events, Personalization & Configuring Home Page.
• Configured Data Layer (Table's, Column's, Index's and user Keys), BU (BO’s, BC’s and Fields) and UI Layer (Screens, Views, Applets and Controls) as per the Client Requirement.
• Implemented Error Handler functionality for tracking errors.
• Worked on Business Services and eScript to implement business functionality as per business requirements.
• Worked on Runtime Events for invoking Business Services.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like Toggle Applet, MVG applets, pick lists, Applets, Views, various Navigation methods.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like MVG applets, pick lists, Applets, Views, various Navigation methods.
• Involved in Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities.
• Involved in resolving the issues found during Unit Testing & User acceptance Testing.
• Responsible for collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
• Giving offshore support to on onsite design team.
• Identified, analyzed, fixed existing and reported bugs in the system.
• Prepared test plans, Unit testing.

Environment: Oracle 9i, Siebel 7.7/7.7.2.x/7.8, SQL Developer, Toad & Windows XP

Confidential

Siebel Developer

Responsibilities:

• Worked on Siebel DrillDown, Toggle Applet, Configuring Toolbars & Menus, Creating and Administrating LOV, MVG, Shuttle applet & Association Applet, Creating and Administering iHelp, Audit Trail, State Model, PDQ, DVM, Run Time Events, Personalization & Configuring Home Page.
• Configured Data Layer (Table's, Column's, Index's and user Keys), BU (BO’s, BC’s and Fields) and UI Layer (Screens, Views, Applets and Controls) as per the Client Requirement.
• Implemented Error Handler functionality for tracking errors.
• Worked on Business Services and eScript to implement business functionality as per business requirements.
• Worked on Runtime Events for invoking Business Services.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like Toggle Applet, MVG applets, pick lists, Applets, Views, various Navigation methods.
• Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Workflows, various Siebel constructs like MVG applets, pick lists, Applets, Views, various Navigation methods.
• Involved in Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities.
• Involved in resolving the issues found during Unit Testing & User acceptance Testing.
• Responsible for collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
• Giving offshore support to on onsite design team.
• Identified, analyzed, fixed, existing and reported bugs in the system.
• Prepared test plans, Unit testing.

Environment: Oracle 9i, Siebel 7.7/7.7.2.x/7.8, SQL Developer, Toad & Windows XP