SUMMARY

• Around 9 years of IT experience in various stages of Software Development Life Cycle with 5 years of experience in Salesforce.com as a developer, Lightning developer, administrator, and analyst.
• Extensive experience in Apex Development, Visualforce pages, Classes, Controllers, Triggers, Web services API, Components, Tabs, Custom Objects, S - Control, Scheduler and Batch Processes Wrapper classes and Dynamic Apex Design Patterns.
• Have good Experience in working knowledge in querying Salesforce database using SOQL & SOSL queries using Force.com Explorer.
• Experience in configuration and customization of salesforce Sales, Marketing, Service CRM clouds, Collaboration and Community.
• Expertise in working with REST, SOAP/WSDL Web services for integrating with third party tools.
• Used test annotations @is Test, @test Setup and written test classes for web services by implementing Web Service Mock interface.
• Experience integrating Salesforce.com with enterprise-level applications though all available integration channels as well as Salesforce-to-Salesforce integration.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Used Salesforce Lightning Design System (SLDS) for developing Lightning Components, Actions, Event and Server-Side Controller.
• Creating Lightning Components and used Salesforce SLDS to convert existing Visualforce pages to lightning components.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Create advanced dashboards in Wave Analytics by modifying the JSON that defines them.
• Experience with the integrating SFDC and AppExchange partners such as CPQ/APTTUS (Config, Price & Quote)
• Experience in Apttus CPQ Configuration and involved in quoting and pricing, order management, product configuration.
• Created Custom objects for Quote and Quote lines and captured quote information for CPQ
• Worked with client side developers and business analysts in developing configuration models in the CPQ workflow.
• Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically with Apttus CPQ.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.
• Experience in using the Workbench tool for SOQL queries, SOSL and the REST Explorer.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries.
• Developed UI containing angular/JQuery in Salesforce
• Experience in web technologies like HTML, XML, and JavaScript, ExtJs and also experienced on working with data structures to manage large amount of data efficiently.
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL, PL/SQL and MS Access.
• Excellent work ethics, self-motivated, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience and excellent communication skills.

TECHNICAL SKILLS

Salesforce Technologies: Apex, SOQL, SOSL, VisualForce Pages/Components & Controllers, S-Controls, Dashboards, Lightning, Reports, Einstein Analytics, Analytic Snapshots, Jitterbit, Workflow rule, Approvals, Case Management, Automation, Sandbox and Production

Cloud: Sales Cloud, Service Cloud, Marketing Cloud, Communities, Commerce, AWS

Methodology: Agile, Scrum, Waterfall

Languages: C, Java, SQL, and Apex

Scripting Languages: HTML, XML, Java script, CSS, jQuery, AMPScript

Database: Oracle, MS SQLServer, UDB DB2, MS Access, Azure

Other Tools: Eclipse, MS Excel, MS Word, MS PowerPoint, MS Project, MS Outlook, MS SharePoint, MS Visio, Rational Clear Case

ETL/Integration Tools: Apex Data Loader, Jitterbit, MuleSoft, Cast Iron, Force.com Workbench, Atlassian Jira, ANT, Apttus, CPQ

OS: UNIX, Linux, Windows

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer

Responsibilities:

• Worked on various Salesforce.com standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Contract, Reports and Dashboards.
• Agile Development Methodology was followed for the implementation
• Managed Salesforce integration with existing systems and third-party providers.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Involved in building Lightning Web Components Apps to provide better and more interactive interfaces to end-users, which helps in Sales enhancements.
• Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.
• Worked in developing various lightning web components, events, and Applications
• Experience in Force.com Apex Classes, Apex triggers Integration, Visual force, and Force.com API. Development using custom lightning web components (Aura and LWC).
• Extensively worked on the lightning web components (LWC).
• Developed multiple number of Lightning web components (LWC) regarding service case console page.
• Worked on advanced JavaScript and HTML elements for developing the LWC components.
• Migrating aura components to Lightning Web Components.
• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
• Using Metadata API to retrieve, deploy, create, update or delete customization information, such as custom object definitions and page layouts, for organization.
• Developed Agent Portal for Telematics Service Provider using Service Cloud and Service Console.
• Created modern Lightning Apps combining Lightning App Builder, SLDS and Lightning Component features.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual Force, Force.com IDE
• Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
• Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
• Performed data cleanup and/or Data migration to/from salesforce.com
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating
• Integration with ETL tools like Informatics, Infosphere.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Configured Chatter for the Users in the Organization for collaboration.
• Created Email templates in Text, HTML and visual Force necessary for the application.
• Developed visual Force pages with JavaScript and Apex classes.
• Written Apex Test classes to Unit Test Apex classes before moving to Production.
• Created and maintained the documentation for Design, Migration and Integration.
• Deployed applications from Sandbox to Production.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Conga Composer, DocuSign for Salesforce, Adobe for Salesforce, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential, Indiana

Lighting Developer

Responsibilities:

• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Agile Development Methodology was followed for the implementation
• Managed Salesforce integration with existing systems and third-party providers.
• Interacted with various Business users forrequirements gathering.
• Developed variousCustom Objects, Tabs, validation rules, formula fields.
• Worked withSOQL, SOSLqueries withGovernor Limitationsto store and download the data from Salesforce.com platform database.
• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
• Built customized Lightning components replacing existing ones; using JavaScript on client side and Apex on server side.
• Worked on Salesforce Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Apex development in Creating Objects, Lightning Application, Triggers, Apex Classes, S-controls, Standard Controllers, Org - Wide default, Custom Controllers and Controller Extensions.
• Created multiple Lightning Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes Lightning component look and feel better.
• Built unique Lightning pages as per business needs with Lightning Community Builder.
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Tested apps by appending multiple components to Lightning Application thereby deployed Applications from Sandbox to Production.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual Force, Force.com IDE.
• Experience in creating Lightning Components and used Lightning Design System to convert existing Visual force pages to lightning components.
• Involved in using Lightening, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.
• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions.
• Extensive experience on S controls, Visual force pages and Page layouts according to the Business requirements.
• Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
• Performed data cleanup and/or Data migration to/from salesforce.com
• Designed and deployedCustom tabs,validation rules,Approval Processesand Auto-Response for automating business logic.

Environment: Saleforce.com platform, Apex Language, Wave Analytics, wave dashboards, Visual Force, Lightning, HTML, Java Script, Reports, Dashboards, Sales Wave App, Sql, JSON, Service Wave App, Wave Analytics, Data Prep tool, Data Manager, Data flow, Atom, Wave Labs, Data Utils, Informatica Rev, Informatica, Dell Boomi, Eclipse IDE Plug-in, Sandbox data loading, Eclipse IDE Plug-in, Windows, Agile

Confidential - SFO, CA

Salesforce Developer

Responsibilities:

• Involved in requirements gathering with multiple project managers, in an effort to better customize, and utilize the full functionality of the Salesforce CRM solution.
• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Created a user interface using Aura components, CSS, Bootstrap for a user to enter case details and submit in to Salesforce.
• Worked on installing and integrating Apttus CPQ and Apttus approvals package with Salesforce Sales process.
• Implemented CPQ (Configure Price Quote) solution using Apttus CPQ & Contract Management and also used Apttus CPQ to configure price and quotes for the organization based on regional prices. Managed CPQ process from both SFDC opportunity and excel.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects and Developed UI containing angular/JQuery in Salesforce
• Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus CPQ, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, Docusign etc.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Knowledge of Apttus development.
• Strong understanding of Salesforce standard objects and Apttus CPQ application.
• Configure in Salesforce.com CRM to facilitate Apttus implementation.
• Experience in Apttus CPQ, LDAP and Integration with Share point.
• Familiar with Apttus admin settings, Apttus custom settings and DocuSign settings.
• Experience in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization).
• Experience in configure price quote (CPQ) app such as Apttus.
• Involved in end to end testing and configuration enhancements for the CPQ and CLM functionalities.
• Created integration with Apptus CPQ and CLM applications and automating processes on Salesforce platform.
• Used Service Max App exchange field service for efficiently managing the customer contracts.
• Built, measured and managed company marketing campaigns within Marketo, a marketing automation software.
• Developed Visual Force Pages and Components to include extra functionality and developed Apex Classes to provide functionality to the visual pages.
• Worked with various Salesforce.com standard objects like Users, Contacts, Reports, Dashboards
• Worked on complete life cycle of SFDC Implementation.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Informatica, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web services, WSDL, SFDC Sandbox, Eclipse IDE Plug-in, Oracle 10g, Windows XP

Confidential

Salesforce Admin

Responsibilities:

• Managed all new user set-ups and deactivation, including following approval process and transferring ownership of accounts/contacts/opportunities for deactivated users.
• Regularly audits data to uncover data integrity issues and/or opportunities for process improvement.
• Performed mass data imports using the Apex data loader and import tools as requested by CRM Manager.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow Approvals.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Created and maintained custom fields and modifying Picklist values and field dependencies.
• Developed custom objects, reports and configured analytic snapshots for sales performance and lead generation statistics.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Imported and updated campaign data.
• Create several reports for different user profiles
• Import and export data using Data Loader
• Import data from excel sheets in to Leads, Accounts and Contacts using Data Loader
• Use Data Loader and developer workbench for insert, update and bulk import or export of data. Used it to read, extract and load data from comma separated values CSV) file
• Modified Lead Assignment Rules.
• Responsible for creating Queues, Workflows rules and tasks to share and automate work to the users in the Queue.
• Managed security controls by modifying sharing settings, field accessibility, password policies, session settings and network access.
• Modified Apex Class, Apex Test Methods, Triggers and Visualforce Pages.
• Work closely with prospects/clients to identify technical requirements and technical infrastructure for CRM based enterprise solutions.

Environment: Salesforce, Informatica Tool, Apex Data Loader, Security Controls, Google Chrome, Command Links, Workflow and Approvals, Custom Objects, Picklist Values, Sales Performance Lead Generation

Confidential

Java Developer

Responsibilities:

• The application is designed using Struts MVC architecture.
• Developed Back Office and Front-End forms/templates with Validations for Login, Registration, maintain security through session / application variables, deliver dynamic content using HTML, JavaScript and Java as required.
• Developed CSS, JSP and Servlets.
• Developed web interfaces using HTML and JavaScript.
• Developed Stored Procedures, Functions using Oracle.
• Proficiency in developing SQL, PL/SQL in JDBC with Oracle 9i/10g as well as client-server environments.
• Developed UI using JSP, Servlets.
• Experience in creating user interfaces using JSP, HTML, DHTML, XML, XSLT, and JavaScript. Involved in validating the views using validator plug-in in Struts Framework
• Experienced in building and deploying J2EE Application Archives (Jar, War and Ear) on IBM WebSphere application server using Apache Ant.
• Implemented Service tier and Data access tier using spring.
• Developed various test cases using Junit for Unit Testing.
• Wrote Base test cases for individual modules for reducing redundancy in Test code and greater maintainability.
• Implemented Mock Objects using Easy Mock for reducing dependency and complete isolation for unit testing.
• Designed message formats in XML.
• Design and Development of XSL.
• Implemented Integration testing for the application.
• Developed the application using the struts framework that leverages classic Model View Control (MVC) architecture.
• Involved in Design, development and testing of web application and integration projects using Object Oriented technologies such as Core Java, J2EE, Struts, JSP, JDBC, Spring Framework, Hibernate, Java Beans, Web Services (REST/SOAP), XML, XSLT, XSL and ANT.
• Integrated Web Services in ESB Layer.

Environment: Core Java, JAVA, Struts, JUNIT, Jobs, JavaScript, JQuery, WebLogic, Eclipse, XML, XSL, XSLT.