SUMMARY

• Around 7+ years of intensive experience in IT industry, involved in analysis, design, development, testing implementation & maintenance of application software.
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and in corporation of user feedback to plan enhancement in the Application system.
• Understanding of Object - Oriented Principles and Web application architecture.
• Experience in designing and developing Business Process Management (BPM) applications using PRPC.
• Modify, Configure, encode, test, debug and install operating programs in conjunction with user development using PRPC.
• Extensive understanding and knowledge of Pega Rules Process Commander.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop the application.
• Extensive Knowledge in Design, Development, Migration and Deployment of PRPC based applications.
• Proficiency in PEGA implementation cycle, which includes Modeling of Business process, PRPC tool installation and development.
• Experience with J2EE architecture, EJB, Web services, JMS XML, SOAP, REST, WSDL and CSS technologies.
• Designed and implemented Decision Rules, Declarative Rules, Validation Rules
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Used Connectors and Services to integrate PRPC with External Systems.
• Understanding of basic financial concepts and instrument types.
• Worked under various methodologies like waterfall, Scrum as per the guidelines of the project.
• Exposure on using Correspondence and Reporting features in PRPC
• Good Subject matter expertise and business knowledge in insurance and banking domains
• Team player, result-oriented, fast learner and excellent communication skills.

TECHNICAL SKILLS

BPM Product: Pega Rules Process Commander (PRPC 6.2/7.1/7.2/8.4 )

Operating Systems: Windows 2000, XP,7,8, Windows NT,Unix/Linux (Red Hat)

RDBMS: Oracle 9i/10g, SQL Server, MS Access, DB2

Web Technologies: HTML, DHTML, JavaScript, XML, XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

PROFESSIONAL EXPERIENCE

Confidential

Pega Developer

Responsibilities:

• Implemented Agile/Scrum Methodology and participated in development & conversion of business requirements into Rally stories
• Worked on the version PEGA 7.2
• Implemented Agile Scrum Methodology and participated in development & conversion of business requirements into Rally stories.
• Worked with the business Leads, and Business Analyst to define business requirements and developing them.
• Worked on Credit Smart Disputes.
• Intimated with external systems to retrieve or send data using Connect SOAP, Service SOAP
• Implementation of different types of agents.
• Performed unit, Integration and user acceptance testing.
• Great experience in debugging application using PEGA Tracer tool, Clipboard, Performance testing.
• Prepared testing strategy and test plan for call flow, call verification and search
• Prepared test scenarios and test cases
• Generated test data for functional testing
• Prepared test scenarios and test cases
• Generated test data for functional testing
• Executed manual testcases for functionalities such as In-Bound call, Outbound call, Search, Hearing and Intent Tasks
• Designed and developed routing logics and SLAs for the SRs based on the requirements.
• Worked on building CONNECT-REST to consume data from API services as majority of transactional data is provided through APIs.
• Executed Test Cases using ALM, updated the status in Quality Center and logged defects in ALM
• Analyzed and prepared Test Reports

Environment: PEGA PRPC v7.2, SQL Developer, Q.A, Web sphere.

Confidential

Pega Developer

Responsibilities:

• Coded various PRPC activities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative rules, correspondence templates using PRPC.
• Developing User Interfaces, Portal design, Screen layouts using Harness, Sections.
• Created List View and Summary View Reports.
• Created Access Groups, Work Groups, Classes, Rulesets etc.
• Implementation of Proof Of Concepts.
• Importing XSD’s and WSDL’s to develop connectors to communicate with external systems from business process.
• Created XML rules to generate the requests to send to external systems. And also developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Intimated with external systems to retrieve or send data using Connect-SOAP, Service-SOAP, Connect-JMS implementation of different types of agents.
• Worked on building CONNECT-REST to consume data from API services as majority of transactional data is provided through APIs.
• Migrated data instances and Rulesets using Product and Patch rules from development to SIT, UAT & Production environments.
• Involved in debugging/logging application using Pega Tracer tool and Performance Analyzer (PAL).
• Involved in analyzing, testing the application and fixing the bugs.

Environment: Pega RULES Process Commander (PRPC 7.2.2), Connect-JMS, Web services (SOAP, WSDL), MS Visio, JDBC, WebLogic, XML, Pl/SQL, HTML.

Confidential

Pega Developer

Responsibilities:

• Adept in end-to-end development of software products from requirements analysis to system study, designing, coding, testing, de-bugging, documentation and implementation.
• Designed high level class structure in Pega Rules Process Commander Performing analysis on the business requirements and development of high level and detailed system design.
• Resource allocation and monitoring project status weekly.
• Experience with LEAN Agile Methodology
• Reviewing the code developed by peers and making them in compliance with Pega guardrails.
• Importing XSD’s and WSDL’s to develop connectors to communicate with external systems from business process.
• Created XML rules to generate the requests to send to external systems. And also developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Created different access groups to support different releases and created operator ids to give access to new users.
• Mapped different workgroups, units and workbaskets for different users.
• Clearing cache by recycling JVM’s and created tables based on developers’ request.
• Skimmed the rule sets to keep the higher version of the rules and deleted the rules using backend as well as using Delete a Ruleset utility in PRPC.

Environment: Pega RULES Process Commander 7.2, Web services (SOAP, WSDL), MS Visio, JDBC, WebLogic, XML, JavaScript, Pl/SQL, HTML.

Confidential

Pega Developer

Responsibilities:

• Implemented Agile/Scrum Methodology and participated in development & conversion of business requirements into Rally stories
• Worked on the version PEGA 7.2
• Implemented Agile Scrum Methodology and participated in development & conversion of business requirements into Rally stories.
• Worked with the business Leads, and Business Analyst to define business requirements and developing them.
• Worked on Credit Smart Disputes.
• Intimated with external systems to retrieve or send data using Connect SOAP, Service SOAP
• Implementation of different types of agents.
• Performed unit, Integration and user acceptance testing.
• Great experience in debugging application using PEGA Tracer tool, Clipboard, Performance testing.
• Prepared testing strategy and test plan for call flow, call verification and search
• Prepared test scenarios and test cases
• Generated test data for functional testing
• Prepared test scenarios and test cases
• Generated test data for functional testing
• Executed manual testcases for functionalities such as In-Bound call, Outbound call, Search, Hearing and Intent Tasks
• Designed and developed routing logics and SLAs for the SRs based on the requirements.
• Worked on building CONNECT-REST to consume data from API services as majority of transactional data is provided through APIs.
• Executed Test Cases using ALM, updated the status in Quality Center and logged defects in ALM
• Analyzed and prepared Test Reports

Environment: PEGA PRPC v7.2, SQL Developer, Q.A, Web sphere.

Confidential

Pega Developer

Responsibilities:

• Worked with the Business Leads, and Business Analysts to define business requirements for designing, testing, and analyzed those requirements. Reviewed Business Requirement Documents and the Technical Specifications.
• Involved in the high level analysis, estimation and in the preparation of high-level design documents and detailed design documents .
• Involved in creating data model for the application, using Properties (Page Lists, embedded pages), analyzed the application and proposed the work page structure.
• Followed Agile Scrum methodology to implement the project.
• Knowledge sharing sessions with other Developments team to share & gain the project knowledge.
• Worked on PRPC User Interface development - Sections, Harnesses, Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.
• Involved Extensively used Integration Connectors & Mappings such as Connect - JMS, Connect - SQL and Parse XML rules of PRPC.
• Created List View and Summary View Reports.
• Created Access Groups, Work Groups, Classes, Rulesets etc.
• Implementation of Proof of Concepts
• Migrated data instances and Rulesets using Product and Patch rules from development to SIT, UAT & Production environments.
• Involved in debugging/logging application using Pega Tracer tool and Performance Analyzer (PAL).
• Involved in analyzing, testing the application and fixing the bugs.

Environment: Pega PRPC V7.x, Web Sphere 7.0, Quality Center.

Confidential

.NET Developer

Responsibilities:

• Interacting with the business team for discussion of the functional specifications, high level requirements and user stories.
• Worked with agile effective methodology for Software Development.
• Handled many production issues and enhancement to the existing live portals.
• Developing and coding the applications using ASP.NET MVC 5, C#, ADO.NET, Entity Framework 4.5, XML, WCF Services, JavaScript, Angular JS 2.0, Kendo UI, TFS & SQL Server.
• Worked on AJAX frame work for interactive web applications.
• Implemented JavaScript and JQuery script to implement UI validations.
• Implemented using MVC with Entity framework concepts.
• Implemented design patterns like Factory, Dependency Injection and Singleton.
• Wrote complex SQL Queries using joins and various aggregate functions.
• Used SQL server 2012 for writing Stored Procedures, Views and Triggers.
• Performance tuning using tools like SQL Profiler.
• Generated SSRS reports from scratch and used SSIS packages for running jobs.
• Experienced in Software Configuration Management, setting up company Version policies utilizing Team Foundation Server (TFS).

Environment: Visual Studio 2015, C#, ASP.NET 4.5/5.0, ADO.NET, Entity Framework, WCF, Web Services (Restful and SOAP), WebAPI’s, Angular JS 2.0, Node JS, JQuery, JavaScript, CSS3, HTML5, XML, SQL Server 2012, TFS.