SUMMARY

• Adaptable, inquisitive, and energetic professional with experience delivering many successful technical and business focused solutions to the banking, telecommunications, and government - health care industries.
• Demonstrated track record of tackling new challenges in new environments successfully.
• Proactive, dynamic leader with a passion for technology and building strong relationships with cross-functional staff, internal and external customers, and vendors.
• In-depth knowledge and hands-on expertise in implementation of project life cycle in various phases and stages of Software Development Life Cycle (SDLC) in Waterfall, Agile (Scrum) and Hybrid (Waterfall-Scrum) methodologies.
• Exceptionally skilled as a Scrum Master in facilitating scrum process and Scrum Ceremonies including Daily Scrum, Sprint Planning, Sprint review, Sprint retrospective and Backlog Refinement meeting.
• Adept at backlog prioritizing techniques (MOSCOw, Business Value, Kano and Technical Risk) and Estimation techniques (Planning Poker and T-Shirt sizing) to help product owner in prioritizing product backlog items (PBI’s) to commit them in the Sprints.
• Proficient in using Atlassian products and perform JQL queries for reporting and design of JIRA project boards.
• Performed duties of an Agile coach by educating, Coaching the Scrum Team in adhering Agile Manifesto principles.
• Experienced in conducting Scrum Training Workshops and User Story Writing workshops.
• Experience in handling Multiple Scrum Teams, worked in SAFe environment and Scrum of Scrum environments.
• Worked collaboratively with RTE in aligning ART teams to a common business and Technology mission.
• Adept in using JIRA for issue tracking, user story management and requirement traceability.
• Acted as a Servant Leader to guide to the team in becoming self-organized to optimize productivity.

TECHNICAL SKILLS

SDLC Methodologies: Project Management, Waterfall, Agile-Scrum, Waterfall-Scrum Hybrid

Management Tools: JIRA, Confluence, MS project, TFS, SharePoint, MS Office

Business Modelling Tools: M.S Visio, Mockup Screens, Balsamiq

Business Skills: Six Sigma, Change Management, Relationship management, Cross-Functional team leadership, Impact Analysis, JAD sessions, SWOT analysis, Project Planning, Scheduling and Budgeting, Business Process Modelling

PROFESSIONAL EXPERIENCE

Confidential, DC

Product Owner

Responsibilities:

• Responsible for leading the IAM product meetings to obtain a sense of momentum, refine the product backlog, split stories, and prioritize stories based on dependencies, lead the sprint retrospective and planning session, Maintaining the Agile Sprint board and grooming of the product backlog.
• Assisted IAM Project Managers in preparing project plans, the Project schedules, establishing Milestones, work breakdown structure (WBS), maintained RACI chart to manage overall project risks and mitigation plans.
• Create a SailPoint RBAC product vision and write user stories to empower development teams to deliver the highest value features to users first and leaded a Scrum team in developing and delivering a PSPI .
• Create, own, prioritize, manage product backlog for development teams and facilitate & manage scrum ceremonies.
• Apply economic mindset to product backlog to reduce the cost of delay and use metrics to improve delivery of PI.
• Manage risk by creating user stories that account user, business, and technical debt and perform SWOT analysis to minimize risk.
• Provide Servant leadership in delivering the Shippable increments and delivering a successful IT solution.

Confidential, St. Louis, MO

Scrum Product Manager

Responsibilities:

• Worked as Scrum Master leading 2 scrum teams and a Kanban team in SAFe environment.
• Assisted the PO in prioritizing the Product backlog using MoSCoW technique and helped the teams in estimating the user stories using Planning Poker Technique.
• Coached the development team to be self-organizing while also helping the team to plan and estimate user stories accurately and assisted the Product Owner in creating effective and understandable product backlog.
• As a Scrum Master facilitated various Scrum ceremonies, tracked team velocity, and Sprint progress using Sprint burn down chart and Release burn down chart.
• Leveraged JIRA to develop a new Kanban project board for the Billing Software solutions intake process and managed the Intake requests from Initiation to delivery for the BSS group & wrote JQL queries for reporting.
• Work closely with the team to identify impediments as early as possible and resolve quickly to help scrum team increase velocity.
• Helped team improve velocity by facilitating improvements and implementing changes per retrospective and day-to-day observation.
• Used Confluence as a Content Management for document availability all across organization.
• Acted as servant leader in removing the impediments and supporting the team whenever required.

Confidential, Boise, ID

Agile PM

Responsibilities:

• Aided the PO in using MoSCoW technique in writing and maintaining the product backlog.
• Conducted all the Sprint ceremonies made sure the ceremonies are Time boxed.
• Used JIRA for issue tracking, user story management, requirement traceability, and velocity of the team.
• Worked in SAFe environment and was involved in Scrum of Scrums in enhancing the effectiveness of application.
• Collaborated with cross-functional teams to gather business requirements using Agile Estimating and Applied User Stories and Ensured that team is adhering the rules of agile manifesto.
• Worked closely with the business to reduce the number of requirement changes within the sprint which negatively affect the ability of the team to meet their sprint commitments.
• Made sure the team is free and clear from any impediments or blockers which may hinder team’s performance.
• Provided Servant leadership support to the team to increase their competencies.

Confidential, Santa Clara, CA

Business Analyst / Scrum Master

Responsibilities:

• Analyzed the objective and scope of the project and existing artifacts to understand the system and business rules.
• Gathered and documented requirements using JIRA resulting in detailed business rules, functional requirements, and process design.
• Decomposed the scope from the BRD into user stories by conducting a story writing session with the product owner and then decided upon the acceptance criteria for the PSPI with business users.
• Assisted the Product Owner to prioritize the PBI using MoSCoW technique for developing a PSPI. Helped the team in estimating the user stories using Planning Poker Technique.
• As a Scrum Master facilitated various Scrum ceremonies, tracked team velocity, and Sprint progress using Sprint burn down chart and Release burn down chart and resolved impediments.

Confidential

Business Analyst

Responsibilities:

• Gathered business and functional requirements by conducting interviews with users, stakeholders, and SME’s.
• Identified and developed Use Cases from the business and systems requirements and Documented high level and detailed Use Cases to include all the functionalities of the new system.
• Created UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams.
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Worked with the QA team for designing Test Plan, Test Cases, and Requirement Traceability Matrix for the User Acceptance Testing (UAT) and regression testing.