SUMMARY

• Over, 8+ years of experience in Application Development and Maintenance, which includes design, development, deployment, and implementation in the areas of Business Process Management (BPM), Client and Server - side Enterprise Applications and Data warehousing Technology using BOXI R2, XI 3.1 and BO 4.0, in the domain of telecom, Retail, Health Care.
• Experience in design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA PRPC.
• Proficient in PRPC Application development, trouble shooting and bug fixing.
• Proficient in creating business use case documentation, leading business, and technical analysis sessions, supporting development, and testing teams throughout the Software Development Life Cycle (SDLC) and scrum.
• Worked with various RDBMS technologies like Oracle, SQL and MS-SQL.
• Highly motivated and dedicated with strong Analytical & Logical Development skills.
• Experience in designing and development of, User Interface, functions, Process Flows, Activities, Decision & Declarative rules.
• Experience in designing Agents, SLA, Correspondence, HTML and Validation rules.
• Experience in building and implementing SOAP web services and consuming external web services from Pega PRPC by creating Service and Connect SOAP rules.
• Experience in external database configuration and RDB rules to query external database.
• Hands on experience using Remedy tool & Jira tool. Involved in creation of tickets & solving the incidents and service requests.

TECHNICAL SKILLS

Tools: & Utilities Microsoft Visio Professional.

BPM Tool: PEGA RULES Process Commander 7.X, 8.2.

Database/Tools: MS SQL Server 2000, Oracle9i/10gOperating System Windows 95/98, Windows 2000/NT, Z/OS.

Application Server: IBM Web sphere, Tomcat.

Programming Languages: Java

Internet Technologies: JSP, XML, JavaScript, HTML.

Reporting Tools: Business Objects 4.0/XI 3.1/XI R2, CMC, Designer, IDT.

PROFESSIONAL EXPERIENCE

Confidential, IL

Pega Senior Developer

Responsibilities:

• Design and development of Process flow, Activities, Flow actions, Decision Rules, Rule sets and versions.
• Implementing complex development work, and UI implementation.
• Gathering requirements from the client, getting clarifications from business analysts.
• Created Operators, Workgroups, Workbaskets, skills.
• Worked on integrations - Service-Rest, Service-Soap.
• Designed and developed Declare-Index, Declare trigger and Data pages.
• Designed and developed agents for work object processing.

Environment: Pega RULES Process Commander, Java Script, Connect-SQL.

Confidential

Pega Developer

Responsibilities:

• Design and development of Process flow, Activities, Flow actions, Decision Rules, UI properties, Rule sets and versions.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
• Maintaining daily status reports on test execution for the respective module.
• Performed Unit Testing and sending the daily report.
• Involved extensively on the migration and deployment of the application rules from DEV to QA, UAT and Production environments.

Environment: Pega RULES Process Commander, Java Script, CSS, HTML, Connect-SQL, Connect- REST, Connect - SOAP.

Confidential

Pega Developer

Responsibilities:

• Design and development of Process flow, Activities, Flow actions, Decision Rules, UI properties, Rule sets and versions.
• Created User Interfaces and modified the User Interface Rules (Harness, Sections) as per the requirements.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
• Maintaining daily status reports on test execution for the respective module.
• Performed Unit Testing and sending the daily report.
• Involved extensively on the migration and deployment of the application rules from DEV to QA, UAT and Production environments.

Environment: Pega RULES Process Commander, Java Script, Connect-SQL.

Confidential

SAP Consultant

Responsibilities:

• Creating WebI reports using Audit universe as per client requirement.
• Communicate with business users and get requirements for each Hypersmart WebI Reports.
• Designed and developed relational universes for different functional areas involving the data from legacy source systems
• Used functionalities like Merged Dimensions, combined while developing complex WebI reports.
• Identify universe technical issues like loops, Chasm and fan traps and resolving them by creating aliases and contexts.
• Involved in report formatting like color changes, Table & chart formatting.
• Helping Business Users to understand the functionality of the Reports.
• Understand / evaluate customer requirements, analyze and debug issues via JIRA tool.
• Involved in migrating the reports & universes from one environment to another environment using Promotion Management tool.
• Monitored scheduled reports and maintained Users, Groups, Universes and Enterprise application access & security.
• Enhanced ad hoc reports. Fixed report errors.

Environment: Business Objects XI R2 Windows 2003, Oracle 10g.

Confidential

SAP Consultant

Responsibilities:

• Creating WebI reports using Audit universe as per client requirement.
• Involved in Web intelligence reports creation.
• Analyzing defects raised by business users and providing delivery dates and delivery for the same.
• Involved in creating & solving the tickets using Remedy tool based on the user’s requests.
• Involved in migrating the reports & universes from lower version to higher versions using Import Wizard.
• Involved in creating the BIAR files using the import wizard.
• Monitoring the scheduled web I & Desk I reports .
• Involved in providing proper access rights to end users using CMC and created folder security as per the client requirement.
• Handling typical problems like User Accounts, Access Rights, Network Problems, Reports (scheduling and rights related issues), and BO server issues.
• Actively participated in Global Maintenance Service breaks.

Environment: Business Objects XI R2 Windows 2003, Oracle 10g.