SUMMARY

• Over 8+years of IT experience with 6+years of experience in the Salesforce.com CRM Platform both as Administrator and Developerin Retail, Healthcare, Finance, Banking.
• Experience with API management implementing the Metadata API’s by managing the changes and deploying the changes to production through Sandboxes.
• Developed Visualforce pages, Visual flow using Apex Programming on Force.com Platform and expertise in designing Custom fields, custom reports, report folders, report extractions to various formats, Snapshots, Dashboards.
• Experience working with Force.com IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
• Strong SFDC knowledge and experience in salesforce.com configuration of service cloud, sales cloud with an emphasis on service cloud solutions.
• Solid experience with Salesforce AppExchange Apps, configuration, and user security permissions in compliance with organizational needs.
• Experience inWeb Servicesand implementedSOAP,RESTandMETADATA API’s forCloud integrationrequirements and marketing cloud.
• Exposure to all stages of Software Development Life Cycle (SDLC) and Strong knowledge on Customization, Administration setup, Apex, Visual force.
• Designed junction objects and various advanced fields like Controller/dependent picklist, Custom Formula Fields, Field Dependencies, Validation Rules,workflows, sharing rules and Approval Processes for automated alerts,field updates, and Email generationare implemented according to application requirements.
• Expertise inSalesforce Integration&Data Migration and experience in SFDC.
• Development in implementing VF Customization, Force.com IDE,SOQL, andSOSL.
• Experience in integration of salesforce using Apex, Visualforce, REST API, Lightning UI and Governor limits and integrating salesforce with the third - party applications like Java, GITHUB, Jenkins and Oracle.
• Good knowledge on Apex development in creating Custom Objects, Tabs, Bulk Triggers, Apex language, Classes,Force.com API, Apex Scheduler, Batch Apex, Standard Controllers, Custom Controllers and Controller Extensions.
• Excellent understanding of Org hierarchy, Roles, Profiles,Users,object level security, field levelsecurity, record level securityand sharing rules.
• Expertise inLightning App builder(Salesforce1) and implemented new application based on lightning to have compatibility of the app in mobile, Tab and desktop versions and developedLightning componentframework.
• Good knowledge in various technologies likeWeb Services, XML, AJAX, JQuery, JavaScript, apttus CPQ.
• Had great knowledge and hands on experience in marketing cloud builders and studios.
• Experience with Agile, Waterfall and Scrum methodologies in various project implementations with great communication and Presentation skills.

TECHNICAL SKILLS

Salesforce Environment: Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Workflows, Validations & Approvals, Visualforce Pages/Components, Lightning Pages, Custom objects, SOAP, REST web services, Process Builder, Reports & Dashboards, Case Management Automation, Lightning, Heroku Connect.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Data Loader, Import Wizard, Workbench, Force.com Excel Connector, Developer Console, S-docs, Connect for Outlook, Exchange Sync, AutoRABIT.

Programming Languages: Java, Spring Framework, Spring MVC, Struts, Hibernate, Junit, C, C++, SQL, NoSQL.

Web Development: HTML, HTML 5, XML, XHTML, CSS, JavaScript, JSP, Servlets, jQuery, AJAX, Angular JS, Bootstrap JS, Node JS, JSON, ASP .NET.

Databases: Force.com DB MySQL, Oracle 10g, SQL Server 2008, MySQL, Java DB.

Application Servers: IBM WebSphere, WebLogic, Apache Tomcat.

Version Control Tools: GIT, ANT, Maven.

Web Designing Tools: Visual Studio, Adobe Photoshop, Dreamweaver, MS Visio.

Methodologies: Agile, Scrum, SDLC.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Senior Salesforce Lightning Developer

Responsibilities:

• Designed and developed Visual Force pages based on the business requirements in Field Service Lightning (FSL).
• Involved in daily standup meetings, scrum to ensure results to bring good solution to the business requirement.
• Proficient in Developing Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on Facility assignments and Primary roles and Profiles in creating User territories and sharing records in FSL
• Created a service territory as a FA and assigned service resource as per business requirement.
• Expertise on FSL the service appointment lifecycle and related status transitions.
• Worked on FSL scheduling and work rules, service objectives.
• Created field service features according to their unique business needs.
• Designed high level customized visual force pages using extension controllers, custom controllers and standard controllers as per the business requirement
• Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Defining LWC in creating Maintenance Plans based Service Resource, Service Territory, Timeslot objects.
• Created html, JS script and aura components for defining the FA pages as per the business requirement.
• Developed Lightning component framework and built a lighting components framework.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created UI pages as per business requirement using Lightning web components (LWC).
• Defining a Treatment Plans, Shifts, Calendar on the FA page in field service lighting FSL.
• Migration of Build to different orgs using bitbucket, GIT and Validate the projects and Deployment status for each instance.
• I did extensive work on integrations, integrating with external systems using a SOAP API, REST API as a calling services and calling out services.
• Retrieve all metadata and apex classes from a salesforce org and push to a GitHub repository hosted on Bitbucket using vs code.
• Experienced in Gitlab CI and Jenkins for CI and for End-to-End automation for all build and CD.
• Experienced in working with version control systems like GIT and used Source code management client tools like GitBash, GitHub, Git Lab.
• Day to day Scrum calls (follows agile methodology)on the updates of the work to scrum master and raising gaps and to ensure effectiveness of the deliverables.
• Created and involved in dividing the User story’s as per business requirement in Agile using JIRA tool.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Created Lightning components, added CSS and design parameters that makes the Lightning components look and feel good.
• Used Lightning Component framework, is built on the open-source Aura framework.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Used aura namespace components to simplify app logic and used ui namespace contains components for user interface elements like buttons and input fields. The force namespace contains components specific to Salesforce.
• Have done POC on using External ID for Data Upsetting using Data Loader.
• Written test classes for a Process Builder to test its efficiency.
• Worked with SOQL, SOSL, SObjects, Visualforce, APEX, ETL, SOAP API Force.com and Web services API.
• Following salesforce standard while developing the code and meeting the standards as per the Confidential standards.

Environment: Force.com platform, Chatter, Apex Classes, Sales Cloud, Service Console, Visual Force Pages, Bit bucket, Jira, apache ant, Custom Objects, Custom Tabs, Controllers, Email Services, Workflow Approvals, Security Controls, Reports, Eclipse IDE,CI/CD,Jenkins, Windows, Bitbucket, Vscode, Java, Gits.

Confidential, South Seattle WA

Salesforce Developer/Lightning Developer

Responsibilities:

• Responsible for requirements gathering from business users and prepare technical requirement specification document ImplementedAgile Methodologiesin developing SDLC.
• CreatedObjects, Page Layouts, Record Types, Relationships, Validation Rules, WorkflowsandApproval Process.
• UsingData LoaderandImport WizardforData Export, Updates and Backup for the organization.
• Working withAdministrationactivities like Users, Profiles, Permission Set Role,OWDsettings and Sharing Rules. Designed and DevelopedService CloudandIntegration.
• Created workflows for automatedLead Routing,Lead Escalation,and Alerts&Custom Coaching Plans.
• Implemented Single Sign-On with SAML on force.com
• According to the business user’s requirement, creatingReportsandDashboards.
• Worked with varioussalesforce.com objectsLead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.
• CreatedPublic Groups,Queues, Permission Sets, Profiles,Users&Security Settingsbased on role hierarchy. Involved inData Migrationfrom threeLegacy Systemsto Salesforce.
• Implemented SalesforceService Cloud&Opportunity Management(Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
• Worked withSOQL,SOSLqueries withGovernor Limitationsto store and download the data from Salesforce.com platform database.
• Upgraded fromSalesforceClassic toSalesforceLightning
• Experienced in setting up Environment by enabling My Domain, Decompose the App in Components and build the Lightning App.
• Formatting and migrating user data into LE, ImplementedSalesforce LightningComponentsfor small set of users within the organization.
• BuiltcustomizedLightningcomponents replacing the existing ones, using JavaScript on the client side and Apex on the server side.
• Worked on writingApex TriggersApex Classes,BatchApexandScheduled Apex.
• Experienced in designingUIusingVisual ForcePages. WroteTest Scriptsfor various scenarios.
• MigratingMetadatafrom one sandbox to another sandbox usingForce.com IDE tool.
• UsedWeb ServiceslikeSOAP APIandRest APIto integrate with external systems.
• ImplementedEmail-to-Case,Web-to-Casefor automation of the case creation.
• Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: SaleForce.com platform, Lightning, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, GitHub, APPTUS, Eclipse IDE, Subversion.

Confidential, Boston MA

Sr Salesforce Developer/Admin

Responsibilities:

• Designed and developed Visual Force pages based on the business requirements in Field Service Lightning (FSL).
• Involved in daily standup meetings, scrum to ensure results to bring good solution to the business requirement.
• Proficient in Developing Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on Facility assignments and Primary roles and Profiles in creating User territories and sharing records in FSL
• Created a service territory as a FA and assigned service resource as per business requirement.
• Expertise on FSL the service appointment lifecycle and related status transitions.
• Worked on FSL scheduling and work rules, service objectives.
• Created field service features according to their unique business needs.
• Designed high level customized visual force pages using extension controllers, custom controllers and standard controllers as per the business requirement
• Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Defining LWC in creating Maintenance Plans based Service Resource, Service Territory, Timeslot objects.
• Created html, JS script and aura components for defining the FA pages as per the business requirement.
• Developed Lightning component framework and built a lighting components framework.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created UI pages as per business requirement using Lightning web components (LWC).
• Defining a Treatment Plans, Shifts, Calendar on the FA page in field service lighting FSL.
• Migration of Build to different orgs using bitbucket, GIT and Validate the projects and Deployment status for each instance.
• I did extensive work on integrations, integrating with external systems using a SOAP API, REST API as a calling service and calling out services.
• Retrieve all metadata and apex classes from a salesforce org and push to a GitHub repository hosted on Bitbucket using vs code.
• Experienced in Gitlab CI and Jenkins for CI and for End-to-End automation for all build and CD.
• Experienced in working with version control systems like GIT and used Source code management client tools like GitBash, GitHub, Git Lab.
• Day to day Scrum calls (follows agile methodology) on the updates of the work to scrum master and raising gaps and to ensure effectiveness of the deliverables.
• Created and involved in dividing the User story’s as per business requirement in Agile using JIRA tool.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Created Lightning components, added CSS and design parameters that makes the Lightning components look and feel good.
• Used Lightning Component framework is built on the open-source Aura framework.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Used aura namespace components to simplify app logic and used ui namespace contains components for user interface elements like buttons and input fields. The force namespace contains components specific to Salesforce.
• Have done POC on using External ID for Data Upsetting using Data Loader.
• Written test classes for a Process Builder to test its efficiency.
• Worked with SOQL, SOSL, SObjects, Visualforce, APEX, ETL, SOAP API Force.com and Web services API.
• Following salesforce standard while developing the code and meeting the standards as per the Confidential standards.

Environment: Force.com platform, Chatter, Apex Classes, Sales Cloud, Service Console, Visual Force Pages, Bit bucket, Jira, Apache ant, Custom Objects, Custom Tabs, Controllers, Email Services, Workflow Approvals, Security Controls, Reports, Eclipse IDE, CI/CD, Jenkins, Windows, Bitbucket, Vscode, Java, Gits.

Confidential, Denver, CO

Salesforce Developer/ Administrator

Responsibilities:

• Gathered requirements and developing client-specific solutions by understanding customer’s business and technical environment.
• Worked with External objects in Salesforce which is another feature introduced withlightningcomponents.
• Designed, developed, test and deployed custom Salesforce applications software usingAPEXClasses, Controller Classes, Batch APEX and APEX Triggersfor various functional needs in the applying.
• Experienced usingForce.com IDEforcreating, modifying, testing, anddeploying Force.comApplications.
• Maintenance of installed Managed Packages inlightningusingApex.Experienced in using DataMigration toolcalledData Loader.
• Visualforce Pages for lightning experience, Alternates for Java Script Codes, SharingVisualforcepages betweenClassicandlightning.
• Worked on SAP CRM with good exposure tosales, service and marketing modulesof CRM and have good understanding of CRM user interface architecture.
• Integrated salesforce instance withAmazon S3for file storage.
• ImplementedEmail to Case. Implemented custom solutions for various business requirements usingVisualforce pagesandApex. Extensively worked on force.com sites.
• Created Reports and Dashboards to trackOpportunity pipeline/StagesforManagement visibility.
• Designed, and developedApex Classes,Controller Classes, extensions,andApex Triggersfor various functional needs in the application.
• Definedlookup and master-detail relationshipson the objects andcreated junction objectsto establish connectivity among objects.
• Created Custom Profiles, Public Groups andRolesto distribute user rights and functionality.
• Worked on various salesforce.com standard objects likeCampaigns, Leads, Accounts, Contacts, Opportunity, Reports and Dashboards.
• Created differentworkflow rules and Approvals, Email Templatesto run the Territory Assignment rules.
• Designed and developed theCustom objects, Formula fields, validation rules, Page layouts, Components, Visual Force Pagesto suit the needs of the application.
• Worked on thePage Layouts, enhanced search results by modifyingSearch Layouts, provide Custom links, related lists and other components on Record detail pages and Edit pages.
• Provided training to internal business users to use application and develop their own custom reports.
• Createdworkflow rulesonLeads,Accounts,Casesand Contacts to automate theEmail Alerts, Field Updates and sentOutbound, Inbound, Messages to external partners, defined Time Triggered Tasks.
• ImplementedApproval processes,created Email TemplatesandApproval Page Layoutsand tested using Sandbox.
• Involved in setup Continuous Integration in Salesforce UsingSalesforceDXwithJenkins (SalesforceDx Jenkins Integration.
• CreatedSelf-Signed SSL CertificateandPrivate Keyusing opens to integrate with Jenkins.
• Configuredandintegrated Jenkinswith salesforce to run automate jobs
• Effectively created thepick lists,dependent pick listsandjunction objectsto establish the connectivity among objects.
• Experience in building reusableUI componentsand pages withLightning component framework.
• Worked onSalesforce Lightning Componentsfor building customized components replacing the existing ones.
• Responsible for writingSOQL & SOSLqueries for data management needs of the application using platform database objects.
• Designed and developedApex Classes, Apex TriggersandController Classesfor specific functional needs in the application.
• Managed critical information on the profile users by creatingRoles, Role Hierarchies, sharing rulesand implementingObject and Field Level Security.
• Developed variousApex Test Classes,batch classes,Controllers and TriggersinVisual force, Force.com and used Migration Tool.

Environment: Security Management, Force.com Eclipse IDE, Visualforce, Sandbox Testing Environment, Reports and Dashboards, Force.com Component Deployment Wizard, Data loading, Sales Cloud, Service cloud, Marketing cloud, S-Controls, Inbound and Outbound messages, Pipeline Management

Confidential, Minneapolis, Minnesota

Java Developer

Responsibilities:

• Involved in analysis and design of the application architecture based on MVC Architecture, used open-source Struts framework and Database with new field updates added to the legacy system.
• Wrote and customized several Java Programs for the spend management system at SBI to streamline the process of procurement.
• Web Tier was developed by using Struts Framework.
• Involved in Application development with IDE Tool Eclipse and web server Tomcat.
• Designed and developed User Interfaces, Menus using HTML, CSS, DHTML, JSP, JavaScript and client-side&server-side validations.
• JavaBeans have been developed for using them among various modules of the application.
• Created front-end screens for the module by using JSP’s.
• Used PL/SQL, Stored Procedures and table level and system level triggers for handling database processing and for generating analysis reports from MS SQL Server.
• Involved in writing XML parser handlers for parsing XML files and filling JavaBean Objects.
• Used SVN for Source Control and Version Management.
• Involved in Module and Unit Level Testing with JUnit, Participated in database tuning.

Environment: Java/J2EE, J2SE, Struts 1.1, XML, DOM, SOAP, Eclipse, SVN, WebLogic 8.1, Tomcat, MS SQL Server, PL/SQL, Ant, JUnit, UNIX.