OBJECTIVE:

• To obtain a position of responsibilities that utilizes my skills and experience and keen to work in an environment where I can enrich my knowledge.

SUMMARY

• Having 10+ years of total IT experience with around 9+ years of experience in MS Dynamics 365 CRM Development
• Well versed knowledge on all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Have worked extensively in Sales Management, Human Resource Management & Healthcare domains through Dynamics 365 CRM.
• Very good knowledge on MSCRM 2011/2013/2015/2016/ D365 online versions.
• Good functional exposure on Sales, Customer Service and Marketing modules of D365 CRM.
• Good exposure on Power Platform - Power Apps, Power Automate and Power BI.
• Good in implementing Plugins, Custom workflows, Console applications for third party integration.
• Developed SSIS packages for data updates across D365 CRM environments using Kingsway soft (third party tool) and execute them in Azure Data factory.
• Created Power BI report to monitor the application insights telemetry and statistics of SSIS package run.
• Hands on experience in SSRS reports & Fetch based reports for MSCRM
• Hands on experience on Scribe Insight to integrate data into MS CRM though various sources
• Enabled application insights to capture the telemetry in Azure resource group.
• Good Exposure on DevOps, Azure LogicApps, Deployments using CICD pipeline.
• Good in maintaining Functional and Technical specification documents Worked closely with Test and Technical Support teams to resolve quality issues.
• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies.

TECHNICAL SKILLS

• Microsoft Dynamics 365 CRM
• C#
• JavaScript
• HTML5
• Power Platform - Power Apps
• Power Automate
• Power BI
• Data Integration/Migration tools - SSIS
• Scribe Insight
• Kingswaysoft
• Reporting tools - SSRS
• Azure DevOps
• Azure Logic Apps
• CICD deployment
• Microsoft SQL Server 2012
• MTM
• TFS
• Bugger & Product Studio.

PROFESSIONAL EXPERIENCE

Confidential

Dynamics 365 CRM Technical Lead

Responsibilities:

• Played key role in handling Sprint estimations, Sprint Planning, Timelines, Backlog grooming.
• Created Build definition and Release definition for Continuous Integration and Continuous Deployment.
• Developed SSIS packages for data updates across CRM environments using Kingswaysoft (third party tool) and execute them in Azure Data factory.
• Resolved Merge Conflicts, configured triggers and queued new builds within the release pipeline.
• Enabled application insights to capture the telemetry in Azure resource group.
• Created Power BI report to monitor the application insights telemetry and statistics of SSIS package run.
• Responsible for providing training related to project related activities to the internal project teams.
• Working on coding guidelines, code reviews & implementation procedures, documentation procedures to streamline development and encouraging code reuse to team members.
• Good in implementing automated unit test using Fakes framework.

Confidential

Dynamics CRM Technical Lead

Responsibilities:

• Communicated with Customer and end users to understand the business needs.
• Analyzing the requirements and implementing them based on priority.
• Involved in bringing the data from SAP to CRM through Scribe Insight.
• Developed Power BI reports and embedded them into CRM as per requirement.
• Created fetch-based reports and imported them in MS CRM.
• Building Plugins and Workflows to meet customer requirements.
• Involving in documenting functional and technical specs and also deployment document.
• Updating customer on daily basis

Confidential

Dynamics CRM Developer

Responsibilities:

• Understand and analyze Business requirements of the project/release.
• Involved in CRM ribbon customizations, creating custom entities.
• Created fetch-based reports and imported them in MS CRM.
• Building Plugins and Workflows to meet customer requirements.
• Tracking & fixing the bugs reported by test team
• Involved in Production support and handling Change requests smoothly.
• Involving in documenting the deployment steps and documenting the testing steps for change requests.
• Updating task efforts and status in TFS regularly.

Confidential

MS Dynamics CRM Developer

Responsibilities:

• Understand and analyze Business requirements of the project/release.
• Implementation of the requirements.
• Involved in CRM ribbon customizations
• Created SSRS reports and imported them in MS CRM.
• Building Plugins and Workflows to meet customer requirements.
• Tracking & fixing the bugs reported by test team
• Involving in documenting the deployment steps
• Attending Daily status meetings and sharing the daily status report with the customer.
• Updating task efforts and status in TFS

Confidential

Dynamics CRM Techno Functional Consultant

Responsibilities:

• Understand and analyze Business requirements of the project/release.
• Implementation of the requirements
• Experience on CRM customizations.
• Preparing and Executed Unit Test Cases
• Tracking & fixing the bugs reported by test team
• Experience on Environment setup and Email router setup
• Involving in documenting the deployment steps
• Attending Daily status meetings.
• Sharing the daily status report with the customer.
• Updating task efforts and status in TFS.