SUMMARY

• Having 10+ Years of hands - on experience in IT wif around 6+ Years of strong hands-on experience in Salesforce Developer/Administrator wif domain experience involves configuration, customization, Salesforce.com, APEX Classes, APEX Triggers, Visual Force pages, Administrator, Development, Integration, communities, Lightning component development, and LWC. 3+ Years of experience in Java and PAF(Automation).
• Expertise in designing Custom Objects, Custom Fields, Pick List, Role-based page layouts, Workflow Alerts & Actions. Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Rich experience in Administration and Development of Salesforce.com CRM using Force.com, Visual force, Classes, Controllers, Triggers, Lightning Application,Indexes, Locks Web Services, Components, Tabs, Apex Web services, Apex Language, Reports, Analytic Snapshots, Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, and WorkFlows.
• Strong Knowledge of Sales cloud, Service cloud, Community Market Configuration, and Customization and a good understanding of Client/Server architecture, Object-oriented design techniques, and web application design
• Experience in security and sharing model, SSO, Salesforce Configuration, desktop/mobile integrations, Trigger framework,Recursive Triggers,API, VF Remoting, Asynchronous Framework & options.
• Expertise in developing Salesforce Lightning Apps, Components, Controllers, and Events.
• Used Salesforce Apptus, configure price quote (CPQ), Apptus CPQ to enable sales reps to configure complex product and service combinations and set prices to impact deal profitability positively.
• Experience wif Apptus CPQ for subscription, billing, and invoicing, and can take control of sales process from Quote to Cash.
• Good working experience in various capacities such as Salesforce developer, Salesforce Administrator, Force.com developer, and business analyst. Involved in multiple phases of teh entire project, from requirement gathering, architecture development, implementation, and of teh end-users.
• Functional and Non-Functional testing UAT Support and E2E Testing in terms of Quality Deliverables as well as wifin teh budget
• Extensive exposure toBlack Box testing,Smoke testing,Usability testing,End-to-End testing,System testing,Regression testingandUser Acceptance testing (UAT), validation of CPQ including Products, Pricing, Quoting, etc.
• In-depth experience in CRM business processes likeCampaign Management,Lead Management, Account Management, andCase Management.
• Used Email to case, Web to Case features and created a community where teh customers can create, update and manage their cases.
• Proficient in dealing wif functionalities related toSales cloud & Service cloud, and Marketing cloud.
• Good insight in to theHealth and domains.
• Experience working inAgile methodology,Scrum methodology,Waterfall model, andTest-drivendevelopment.
• Created test scenarios onSandboxandproduction environment migrated code to deployment upon successful testing.
• Created customized UI as per teh client and application requirements usingVisualforce.
• Experience in Creatingpage layouts, search layoutsto organizefields, custom links, related lists, and other components on a record detail.
• Working wif different aspects of Web Services (XML,REST and SOAP), Lightning Process builderflows, Connect API,Chatter, andquick Action.
• Extremely detail-oriented, and highly collaborative Individual wif strong communication skills.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL and Visualforce (Page, Component & Controllers), Field service lightning.

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in

Programming Languages: Java, C, C++, VB, APEX and UML

Java/J2EE/Web Technologies: J2EE, JSP, JDBC, RMI, Applet, Java Script, XML, XSLT, DTD, XML Schema, HTML, DHTML, Shell Scripts and Web service

Database: MS SQL Server and MySQL

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in

Tools: MS Visual Source Safe, HTML Dream weaver, Microsoft Project, Sub Version and MS Visio

Platforms: UNIX and Windows (NT/2000/XP/Vista/7)

PROFESSIONAL EXPERIENCE:

Confidential, SLC, UT

Salesforce Lightning Developer

Responsibilities:

• Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using Aura framework.
• Developed Apex Classes, Controller Classes and Apex Triggers on Force.com for various functional needs in application and experienced in creating lighting pages inside lighting Community builder.
• Also embedded Lightning Components in Visual force Page by using new Lightning out feature by event-Driven Programming.
• Worked on Salesforce Platform to build Mobile App by enabling lightning components for use in theSalesforce1 mobile platform to make Lightning application to mobile.
• Created Lightning page wif some customizations based on components used and created Lightning app.
• Added Lightning Component to Lightning Pages and Record Pages.
• Has worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in application.
• Working on Salesforce Lightning components for customizing and replacing current components and embedding Lightning components in Visualforce pages using teh new lightning out functionality via event-driven programming.
• In charge of generating and maintaining price books and products and configuring them in CPQ so dat salespeople may quote quickly.
• Developed and designed Guardrails Validations, Upgrade/ Downgrade, and Amend processes of various products at teh quote level as part of CPQ customization.
• Salesforce Principals were used to implement Pricing Configuration and Product Configuration in Apttus CPQ.
• Developed a Quote to Order function to assist customers wif Apttus CPQ order management.
• Used teh Lightning Design System, Lightning App Builder, and Lightning Component capabilities to create Lightning components and apps.
• Involved in Salesforce.com Application Setup activities and customized apps to match functional needs of organization.
• Worked on reports using custom and standard report types. Also created Dashboards using existing reports.
• Worked wif various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Created complex workflow rules criteria for field updates and email alerts and used field level Security along wif page layouts in lightning to manage access to certain fields.
• Created validation rules for performing data validations depending on user's profile and their record type.
• Developed Custom Objects, Custom Reports Tabs and Components and configured Analytic Snapshots to dump data on regular basis for sales performance and lead generation statistics.
• Created custom VF email templates for enabling localization using Translation Workbench.
• Created custom VF pages to leverage functionality of displaying information from different objects and update them on same page.
• Involved in Salesforce.com Application Setup activities and customized apps to match functional needs of organization.
• Developed custom Force.com components on Opportunity object for creating Pipeline Reports and Trend Reports.
• Built and integrated third-party CTI systems wif Salesforce Call Center using browser which is based on JavaScript API.
• Used Salesforce Lightning inspector to debug lightning components during development process.
• Interacted wif various business user groups for gathering requirements for Salesforce.com CRM implementation.
• Effectively used out of box Salesforce functionality to manage Campaigns, Opportunities, Cases and Events.
• Used agile methodology of development for all project requirements given by BA Team.
• Also has regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.
• Developing and maintaining complex Extract-Transform-Load (ETL) processes from multiple systems.

Environment: Apex, Force.com, Triggers, API integration, Workflow & Approvals, Salesforce.com Platform, Web Services, HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP, API, Chatter, Sandbox data loading, Git, DML Query, and Web Service integration, Metadata API, SaaS/PaaS.

Confidential, Pleasanton, CA

Salesforce Developer

Responsibilities:

• Created different profiles and setup permissions based on roles in organization.
• Gained basic Knowledge on Lightning App Builder to develop Apps visually, wifout code using Custom-build lightning components.
• Created server-side controllers to meet business requirement.
• Experienced in migrating standard and custom objects in standard experience to lighting experience.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in application wif lightning.
• Responsible for deployments to Production environment using Ant tool, change sets and Force.com Migration tool.
• Worked on Salesforce Lightning components for building customized components replacing existing ones.
• Wrote SOQL and SOSL statements wifin custom controllers, extensions, and triggers.
• Used GIT for version controlling system and used source tree as UI to perform code push/push operations.
• Used Sublime, Maven’s mate, GIT, force.com Migration tool and Jenkins combination along wif Ant script to develop code, maintain versioning, and moving code around environments.
• Enhanced in Communities by adding new fields, field sets by using salesforce.com.
• Hands on experience on Inbound and Outbound integration of salesforce wif external systems by developing custom apex SOAP, RESTFUL classes for inbound class and written Apex Callout for invoking outbound application.
• Implemented requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Involved in creating CPQ (Configure, Price, and Quote) and mapping to Salesforce custom objects, as well as Apttus Advanced Workflow Approval.
• APTTUS CPQ was used to implement a Quote-to-Cash solution. Teh Apttus CPQ is well-understood.
• Verified Product/Pricing staging data in SFDC/CPQ using teh workbench and data loader.
• Implemented Salesforce platform interface wif Apptus CPQ and CLM applications and process automation.
• Employed RAML to create a REST API and APIKit Router to create flows.
• Introduced Aura Attributes and Aura Handlers for Events to teh Aura Framework, allowing Lightning Applications to focus on logic and interactions.
• Used Community cloud to build deeper relationship wif customers to provide better services through online.
• Implemented Salesforce for Outlook functionality and installed outlook integration wif different user systems.
• Wave analytics also helped sales manager to take immediate action by creating campaign and dive in deep data for quick decision making.
• Designed Workflow rules Approval process and its associated actions like time triggered tasks, email alerts field updates to implement business logic.
• Worked wif Validation Rules, Workflows, Approval Process and Reports & Dashboards.
• Worked wif Data Loader and App Exchange Applications.
• Worked wif different Deployment Plans for each release and Sandbox Refreshing.
• Performed Apex Callouts from salesforce to same external system to get tracking information order.

Environment: Saleforce.com platform, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, Visual Force (Pages, Component & Controllers), SOAP/REST API, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Chicago, IL

Salesforce Developer

Responsibilities:

• Administrated and monitored teh company’s Salesforce CRM application. Created teh workflows for automated lead routing, lead escalation and email alert
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Involved in gathering customer requirements from business user teams spread over teh Sales, Marketing and Customer service.
• Involved in creating gap analysis document, clearly identifying teh data, business process and work flows of teh organization wif respect to salesforce.com implementation.
• Developed and customizing salesforce.com application based on teh user needs.
• Developed field & page layout customization for teh standard objects like Account, contact, Leads.
• Maintained and gave permissions to communication templates based on Profiles.
• Performed Data Analysis and migrated data from SQL Server database to sales force.
• Involved in Accounts Merging, maintaining Public Groups.
• Created Reports and Dashboards as per teh customer requirements.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Worked wif senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products.
• Imported accounts and contacts data through Import Wizard.
• Worked on data migration from databases to SFDC using Data Loader.
• Build teh organization’s role hierarchy by adding teh Roles as per teh organization structure and created custom profiles to satisfy teh organization’s hierarchy.
• Performing teh Risk Analysis and Cost Assessment for teh Project implementation.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage teh Workflow & Approvals.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Created new custom objects, assigned fields, custom tabs, components, custom reports.
• Created custom Reports based on business need and associated them to Dashboard.
• Customizing Company Profile, Security Controls and Communication Templates of teh organization as per teh organization requirements.

Environment: Salesforce, Apex Data Loader, Mozilla Firefox, Internet Explorer, Microsoft Excel.

Confidential

Salesforce Admin

Responsibilities:

• Involved in identifying, planning, and implementing new Salesforce.com Features and functions (new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Used force.com IDE (Eclipse) for development and code promotion.
• Developed batch interfaces and processes to integrate Salesforce.com wif external systems.
• Experience in using Data loader and scheduling timely data backup operations using Apex scheduler.
• Implemented escalation rules, Automatic Case generation and their escalation to call center representative and generated emails alerts for quick issue resolution.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual Force Pages.
• Designed, developed and deployed teh Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes &Triggers to suit to teh needs of teh application.
• Effective Planning & Execution
• Excellent communication, negotiation, supporting team
• Driving all teh functions of Project Life Cycle, including requirements gathering, gap analysis, project estimation, testing, knowledge transfer, final delivery, go-live assistance and post implementation support.
• Conducting project initiation call wif Customer to study & understand teh Scope and Acceptance Criteria to finalize teh project objectives.
• Proactive Testing Delivery Professional, wif successful track record of Test Management, involving Requirement Gathering, Test Planning, Estimation, Test Design, Test Execution, Root Cause Analysis, Defect Reporting/Tracking and Reporting.
• Proficient in Development of test strategy, test scenarios, test plan, test cases, test suits, test data & requirement traceability matrix and conducting peer reviews of test deliverables
• Expert in People Management and Defect management.
• Similar expertise in Project Management, for multiple domains, involving initiation, scoping, estimation, execution planning, defining quality parameters, risk & resource management and Tracking deliverables till final delivery, adhering to timeline, and quality. Has delivered projects using Agile/Scrum Methodology.
• Responsible and Accountable for all teh Testing Activities dat includes Functional & Non- Functional Testing and Automation Testing UAT Support and E2E Testing in terms of Quality Deliverables as well as wifin teh budget
• Interacted wif Various business user groups for gathering teh requirements for Salesforce implementation and documented teh Business and Software Requirements.
• Worked on salesforce standard objects (accounts, contacts, leads, opportunities).
• Created Custom objects, formula fields, validation rules, page layouts and workflow rules.
• Creating SFDC reports (functional and technical documents).
• Create profiles, roles and configure permissions according to organizational hierarchy requirement.
• Developed applications using Agile methodology.
• Developed Apex classes and Triggers and linked them to manage teh workflows.
• Very good experience of using Data loader and cleansing and de-duplicating Bulk loads.
• Used Sandbox for testing, created, managed packages and migrated them between Sandboxes and Production environments for final implementation
• As part of Agile Team participating in meeting for PI Planning, Sprint Planning and User Story grooming and running RETRO & Scrum meeting

Environment: Apex, Force.com, Triggers, API integration, Workflow & Approvals, Salesforce.com Platform, Web Services, HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP, API, Chatter, Sandbox data loading, Git, DML Query, and Web Service integration, Metadata API, SaaS/PaaS.

Confidential

Java Developer

Responsibilities:

• Developed teh web interface using MVC design pattern wif Struts framework
• Designed and implemented most of teh Java related portions of teh application including EJBs for encapsulating business logic.
• Developed server-side utilities using J2EE technologies Servlets, JSP, JDBC using JDeveloper.
• Developed teh JSP’s using teh struts framework tag libraries.
• Developed teh WORKFLOW concept using teh struts framework to avoid teh back button problems.
• Responsible to analyse existing C ++ project to prepare business logic documents.
• Was responsible to communicate wif End client to support teh application and analyse teh issue and fixed teh issue.
• Maintained teh struts config files, tiles definition files and web.xml.
• Session Beans are designed in such a way to serve teh following: Inserting, updating, and deleting data from teh database
• Developed and executed teh business validation logic in form beans.
• Teh framework involves struts framework, which internally uses teh J2EE design patterns.
• Developed teh servlets, beans for teh application
• Preparation of Test Plans.
• Involved in teh application development and unit testing.
• Responsible for design and architecture of teh project by using MVC Struts framework