SUMMARY

• Around 8 years of extensive experience in Salesforce.com CRM and Force.com platform with proficiency as developer and administrator.
• Familiar with Agile software development methodology and Scrum software development process.
• Experience in SFDC Development in implementing OOTB Capabilities,Apex classes, Triggers, Visual Force, Force.com IDE, SOQL and SOSL.
• Experience in Salesforce Customization, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Experienced in implementing record level securityusing Roles, Sharing Settings (Organization Wide defaults and Sharing Rulesfor different users at different levels of organization at object, field, and record level.
• Proficient in dealing with the functionalities related to theService cloudandSales Cloud &expertise in FunctionalandService Cloud Console.
• Experience in Force.com sites development usingVisualforce, jQuery, custom labels, AJAX toolkitandCSS.
• Experience in working with databases such asOracle,MySQL, andDB2and have sound knowledge in creatingTables,Viewsand writingDDL, DML SQL queries.
• Extensive Experience working in implementation of Case Management inService Cloud Console.
• Worked with variousSalesforce.comobjects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities
• Well versed in cloud computing and on - premise infrastructure integration forSalesforce.comusingForce.com platform,Batch Apex, Web Serviceswith third party applications
• Experience in Integrating App Exchange Applications with Salesforce,Informatica on Demand, Mass E-Mail Management, Application management usingForce.com Plug-in & Eclipse IDEin Sandbox and Production Environments.
• Able to work independently and to collaborate and communicate effectively with business stakeholders / other Salesforce team members
• Maintained the functional areas of Data management, Sales forecasting, Contacts, Leads, Campaigns, Dashboards and Reports.
• Expertise in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Worked onSalesforce support,Security, Network, and Infrastructure teams to resolve critical issues.
• Hands-on experience inSFDC administrative taskslike creating Profiles, permission sets, Roles, OWD, Sharing rules, Users, Page Layouts, Workflows, Approvals, Reports and Dashboards.
• Experienced in implementing record level security using Roles, Sharing Settings (Organization Wide defaults and Sharing Rules for different users at different levels of organization at object, field, and record level.
• Experience buildingLightning ComponentsandProcess Builder.
• Experience in bulk data migration from Excel, MS outlook and Legacy Systems to Salesforce.com usingApex Data Loader, Import Wizard.
• Experience inSFDC IntegrationusingWeb Serviceand Apex Programming, Salesforce.com.
• Experience inSalesforce Testing and Administrationspanning all facets of package software andSaaSapplication implementation.
• Experience in doing the code deployment usingchange Set, Source control Git, Copado.
• ExploringApp exchangeapplications like DocuSign, Cogno Composer and integrating them with Salesforce.

TECHNICAL SKILLS

Salesforce: CRM, Apex classes, Visual force pages, Apex Triggers, Apex Scheduler, Batch jobs, Apex

Salesforce Technologies: Web Service, Lightning ComponentsForce.c om Eclipse IDE, Apex Data Loader, Dataloder.ioForce.com Tools Migration Tool like ANT, Eclipse, SFDX, Bit Bucket, Copado Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and

Integration Tools: Tabs, Dashboards, Roles, Security, Field updates, reports

Languages: Apex, Java

Web Technologies: HTML, CSS, XML, Java Script, JSON

IDE and Editors: Force.com Eclipse IDE

CI/CD Tools: Jenkins, Gearset, Azure Devops

Databases: MYSQL, SOQL, SOSL

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer

Responsibilities:

• Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application.
• Working Knowledge on Sales Cloud, Service Cloud and Apex Programming
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API and Web Services. Developed various custom objects, Tabs, Components and Visual Force Pages and Controllers.
• Created Aura based Components, Attributes, Controllers which can be compatible to access through Lighting App builder.
• Enhanced in Communities by adding new fields, field sets using Salesforce lighting.
• Deployed code using Copado to the next environments.
• Created email templates, approval processes and approval page layouts.
• Manage all ongoing projects related to Service Cloud including interfacing with development and/or IT teams.
• Developed single lightning page Lightning Web Components using publish-subscribe pattern to communicate between components.
• Followed agile/scrum methodologies in the development and deployment of new applications and enhancements to existing applications
• Used Copado for automated testing, continuous integration and continuous deployment.

Environment: Lightning components, Apex, Visualforce, Triggers, SOQL, SOSL queries, Batch jobs, Scheduled jobs, Standard and Custom Objects, custom settings, Process Builder, Workflow rules, Permission sets, Changesets, Sandboxes, Copado

Confidential, Bloomington, IL

Salesforce Developer

Responsibilities:

• Working in migrating the Application to Salesforce Service Cloud Lightning Platform.
• Experienced in Salesforce Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom Fields, Custom Objects, Validation Rules, Security Access (SSO preferred), Creating Profiles, Roles and Users.
• Extracted data from Client database and Migrated Data into Salesforce Using Data loader and Dataloader.io.
• Worked using Agile Methodology for handling the user stories and managing the sprint work and used fun retro for retrospectives.
• Developing and maintaining lightning components that are deployed using a Community Application. Using Email to case, Web to Case features and creating community where customers can create, update, and manage their cases.
• Experience with Sales Cloud, familiar with business process concepts (leads, prospecting, reporting, etc.)
• Built flow screens for creating online application screens and created web services for pushing data into salesforce UI and Legacy systems.
• Created Web services classes for validation check before creating data in salesforce.
• Thorough understanding of Workflows, Validations, Formulas and Approval Processes.
• Developing APEX classes, APEX triggers, APEX test classes, Custom Controllers and Controller extensions. Also, modifying existing triggers and classes as per the standards to meet the business requirements.
• Developed custom UI suing CSS, HTML, Visualforce components and used JQuery, JavaScript for front-end validation.
• Designing and deploying Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic. Using field level security along with page layouts to manage access to certain fields.
• Deploying the code from sandbox to the production using Metazoa, changesets.
• Working on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads and Reports.
• Creating email templates and implementing send mail functionality by using future method in Apex classes and optimized the code to reduce the processing time.
• Test and document proof of concepts for configuration and management which contributes to organizations knowledge base portals. Modifying all the test classes as per the best practices to achieve good organizational test coverage.
• Using DataLoader to perform bulk insert, update and deletion of records by importing the data from .csv files. Developing Batch apex and schedule apex classes as per the business scenarios.
• Developed UI using aura bundles.
• Overridden standard button functionality using lightning components.
• Used Bit bucket and SFDX for code versioning and committed pull requests on sprint basis.
• Worked with Gearset for pushing the changes with sandboxes and Production.
• Worked on events in lightning for child to parent communication.
• Provided Support for debugging and fixing production Bugs as needed and worked on improving test code coverage for Apex classes.

Environment: Apex Classes, Lightning Components, test classes, Triggers, Apex Java, Visual force, web services (REST), Integration, Apex Data Loader, Workflow & Approvals, Flows, Process Builder, Reports, Custom Objects, Custom Tabs, Page layouts, SOQL, SOSL, Sandbox, Force.com IDE, Workbench, Visual studio code, Bit bucket, JIRA, GIT, Gearset.

Confidential, Princeton, NJ

Salesforce Developer/Administrator

Responsibilities:

• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Migrated data from Legacy to Salesforce using Data Loader and Data Import Wizard.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Developed Strong Knowledge on Service, Sales and Community Cloud.
• Developed and deployed various number of Apex Classes, Apex Triggers, Visualforce pages for various functional needs in the application using Force.com IDE.
• Implemented Batch & Schedulable classes and the future method for handling bulk operations following best practices.
• Created multiple Lightning Components, Lightning Apps, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features using Aura Framework.
• Worked on Single Sign-on SSO to integrate internal enterprise application with Salesforce using SAML configuration settings in SFDC, using identity provider Azure cloud.
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.
• Developed complex mappings & mapplets in informatic to load the data using different transformations.
• Worked on Web to Lead and Web to Case.
• Worked on call center implementation were coaches giving to the users.
• Extensively used Agile Scrum methodology to reach our business team goal by gathering day to day requirements and building them using force.com platform.
• Created test classes, developed several reusable utility classes for creating test data for the test classes and created various Test Classes and deployed into Production which satisfies the code coverage.
• Extensive experience in creating workflows, approval processes, Process Builder, and sharing & security rules.
• Knowledge of Salesforce APIs to integrate Salesforce with other systems and tools. Integrated Salesforce.com with an external application using SOAP, REST based on web services.
• Worked on web technologies such as JavaScript, HTML, CSS, and databases like SOQL, SOSL.
• Experience in analyzing and creating reports, dashboards, customized reports.
• Experience in using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments. Deployed metadata using Force.com migration tools such as Eclipse, Ant Migration Tool, CLI, SFDX etc.

Environment: Apex Classes, Lightning Components, test classes, Triggers, Visual force, batch apex, Apex Data Loader, Apex Java, Workflow & Approvals, Flows, Process Builder, Reports, Custom Objects, Custom Tabs, Page layouts, SOQL, SOSL, Sandbox, Force.com IDE, Workbench, Ant, changesets, Eclipse, Visual studio code, SSO, Oauth.

Confidential

Salesforce Developer

Responsibilities:

• Designing and integrating several re-usable custom lightning components for the portal including apex classes and triggers for various functions.
• Working extensively with JavaScript, JSON structures, jQuery, hypertext markup language (HTML), and cascading style sheets (CSS) for developing custom visual force pages.
• Setting up single sign-on integrations with third-party websites for customers. Developing custom flows to inform users of new product upgrades and enhancements upon login.
• Extensive involvement in designing and configuration of Objects, Page-layouts, record types, search layouts, list views, validation rules, workflows, custom buttons, custom link, report types, reports, and dashboards.
• Designing the Application security and data access per the complex need of business using Profiles, Roles, Org wide defaults, record level security, field level security, page-layouts and record types. Applying workflow processes, workflow actions and time dependent workflow actions.
• Develop batch classes to load 100,000+ records to staging objects and deploy them through the application programming interface (API) to the middleware systems. Creating and implementing various new technical documents, templates, and forms to support business needs.
• Experience in building reusable UI components and pages with Lightning component framework.
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
• Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
• Responsible for setting up web service integrations.
• Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework.
• Expertise in aura framework, Lightning Components and Salesforce Lightning Design System(SLDS).
• Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.
• Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in lightning App builder.
• Enhanced in Communities by adding new fields, field sets using Salesforce lightning.
• Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers) Pages, Data Loader, HTML, Java Script, Workflow

Confidential

Salesforce Administrator

Responsibilities:

• Designed and maintained Salesforce standard objects, custom objects, and junction objects, while also structuring user roles, security profiles and workflow rules.
• Ensured data integrity through the appropriate use of de-duping, loading, and exporting tools, for bulk of data using Data Loader and data import wizard.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
• Configured page layouts, workflows, document templates, record types, & data fields.
• Performed data scrub activities through the Apex Data Loader in non-production sandboxes.
• Performed code push through Eclipse IDE to sandbox environments.
• Used the Sandbox for testing and migrated the code to the Production instance after testing using ANT.
• Developed excellent UI using custom Cascading Style Sheets (CSS) in Visual force pages and used Java Script for client-side validations.
• Integrated with external system by making Callouts from Salesforce using Apex Web services (Http classes) for getting data and updating in salesforce.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT)
• Created Salesforce-to-Salesforce connection between two business units.
• Develop formulas and validation rules to ensure accuracy of business processes.
• Performed weekly and monthly data integrity checks, data cleansing, importing, and exporting.

Environment: Apex Data Loader, Workflow & Approvals, Flows, Process Builder, Reports, Custom Objects, Custom Tabs, Page layouts, profiles, OWD settings, Sandbox, Changesets, Managed packages installations and setup.