SUMMARY:

• Business Intelligence professional with 13 years of experience in various Project/Program Management, Consulting, Client Relationship Management, Business Development and Solution architecture roles in Data Warehouse and Business Intelligence implementation projects in networked Global Delivery model. Experienced in running large, complex data warehousing and Business Intelligence projects with strong working knowledge of data warehousing design and best practices, architecture frame works, data integration, Business Intelligence and Analytics.Experienced in providing technical leadership and coordination of software delivery activities including overall requirements analysis, systems analysis, design, integration, quality assurance, implementation and production support. Strong working experience in Healthcare, Government Healthcare (Medicaid management Information System (MMIS) and Health Insurance Exchange (HIX)), Banking & Financial and Travel &Hospitality industry.
• Program/Project Management - Experienced in managing large multi-million dollar Business Intelligence project and program coordination and management for cross-functional projects or programs including: Proposals, Planning, Development, Quality assurance, Scope Management, risk assessment, budget management and resource utilization. Experienced in managing multiple complex projects and activities working collaboratively with all stakeholders including business, IT, PMO, and vendors.
• Expert in Agile and Waterfall methodologies able to manage large project teams and known for high-quality deliverables that meet timeline and budgetary targets.
• Technical Expertise - 13 years of related IT /Business Intelligence and analytics work experience including architecture design and deployment and systems lifecycle development management. Hands-on experience with Data Integration, Business Intelligence and RDBMS tools including Informatica, SSIS/SSRS, Cognos, OBIEE, Tableau, Oracle, Teradata, SQL Server, Big Data, Data Science and Machine Learning. Experience in evaluating technology trends and suggest options against business requirements and makes recommendations to customers.
• Client Relationship Management - Manage relationship with multiple senior executives and various stakeholders. Establishing lasting relationships with client personnel that foster client ties. Continually seeking opportunities to increase customer satisfaction and deepen client relationships.
• 13 years of progressive responsibility and experience in Technology and leadership roles with a proven track record of successful implementations and innovation
• Experienced in leading global, large multi-million dollar Data Warehousing project and program coordination and management for cross-functional projects or programs including: Proposals, Planning, Development, Quality assurance, Scope Management, risk assessment, budget management and resource utilization
• Budgeting and forecasting experience managing a project portfolio in excess of $15 Million USD
• Effective communication skills and record for coordination between globally located teams
• Project delivery under stringent timelines and high pressure
• Exceptional ability to maintain and build client relationships, frequent travel meetings, one on one with clients, able to comfortably converse with all facets in the clients organization
• Expert in defining Business Process; risk identification, risk analysis and providing baseline acceptance criteria and deliverables
• Thorough understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development, Testing, deployment, implementation and support
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization
• Experience in the use of Microsoft Word, Excel, PowerPoint, Access, and Visio in the creation of deliverables required
• Strong people management skills with demonstrated ability to grow and mentor a high performing team
• Experienced in providing coaching, direction and leadership support to team members in order to achieve business goals
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences

TECHNICAL SKILLS:

Tools: and Utilities:Informatica Power Center, Informatica Power Exchange, IDE, IDQ,SSIS, SSRS, Cognos, OBIEE, Tableau, Pervasive Data Integrator, Trillium, Test Director/Quality center, TOAD, Data Builder, AQUA(Automated Quality Analyzer ), ABC( Audit Balance and Control), WLM( Work Load Manager),Control M, Rational ClearQuest, Clear Case, MS Visual Source Safe, SharePoint, Jira, Trillium, MPP, Visio, MS Office

Databases: Oracle, SQL Server, Teradata, DB2,MS Access

PROFESSIONAL EXPERIENCE:

BI Delivery Director/Program Manager

Confidential

Responsibilities:

• BI Program Manager for the Medicaid Management Information System implementation and the first point of contact for 10+ globally dispersed healthcare projects from business development, delivery and operations perspective
• Leading and Directing group of highly talented project managers, architects, developers, business analysts and testers for State healthcare Medicaid Management Information System(MMIS) for 5 States
• Interacts with C-level and other key customer contacts
• Leading design, implementation, and ongoing support of enterprise wide Business intelligence, data warehousing, data visualization, and other information delivery technologies globally
• Provide input and experience on the architecture, design and evolution of enterprise warehouse and information delivery solutions, including tool selection, migration strategies, and risk mitigation
• Ensure high quality technical design and development by implementing processes, procedures, standards and best practices from system and technology perspective
• Works with business leaders from across the company to prioritize IT initiatives and standardize approaches to information delivery. Serves as a key point of contact for information delivery needs and seeks ways to improve the utilization and adoption
• Develop roadmap, staffing needs, and supporting budget - Aligns BI resources and capabilities to support the business strategy and objectives
• Assist in evaluating BI technologies and capabilities in support of our business
• Collaborating with infrastructure, DBA and technical teams to ensure the creation of the Data Warehouse( DW ) and Business Intelligence (BI) solution that meet business requirements
• Interface with team members, stakeholders and management to anticipate and manage changes to projects, such as but not limited to, technical requirements, business requirements and schedule
• Responsible for creating and communicating goals, strategies, tactics, project plans, timelines, milestones and key performance metrics for moving the company toward its established goals
• Reviewing and publishing Project Management artifacts including Statement of Work (SOW), project plan, weekly project status report, project staffing forecast, timesheet entry template, log of issues, risks, action items project change control, and project closure document
• Ensure that project objectives, scope, cost, schedule and benefits are agreed to by all stakeholders
• Develop and maintain project schedule and resource plans including staffing and hardware / software expense forecast
• Perform extensive technical reviews for prospective projects, gathering details utilized for pricing project services, and providing supportive documentation for RFP replies
• Successful implementation of Medicaid Enterprise System for New Hampshire State, Alaska MMIS implementation, Claims Data Mart GO-Live, Decision support system(DSS) Go-Live, Provider Enrollment System Go-Live in less than 18 months
• Streamlined the release management process which resulted 80% reduction in deployment/environment related defects and release issues
• Achieved 100% completion of Medicaid internal for all the team members
• Rolled out estimation tools which can be utilized for measuring continuous improvements and defining benchmark
• Global Delivery Model Transformation have helped construct a multi-million dollar revenue stream
• Designed and deployed provider dual sync system for State of New Hampshire which was strategic towards Medicaid Enterprise application Go-Live and allowing provider re-enrollment in new system

Data Warehouse and Business Intelligence Project Manager/ Architect

Confidential

Responsibilities:

• Managed globally dispersed ETL and Reporting team for Confidential client by defining work packages, setting timelines, assigning resources and managing development tasks and risks to ensure successful delivery of project
• Responsible for guiding the project team to translate architecture and design deliverables into more detailed Solution Design Documents and the resulting build deliverables
• Researched and evaluated alternative technical solutions and propose the most efficient and cost-effective solution
• Maintained adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
• Facilitated project meetings such as team status, project planning, issue resolution and artifact review, and ensure conclusive results with published minutes including meeting decisions and follow-up action items
• Helped in setting up the best practices, release management process, standards and delivery process including various Project and Productivity gain metrics
• Handled and sponsored proof - of-concept development and IT solution proposing for client needs; presentation deck and help with estimation and budgeting
• Managed changes to the project scope, project schedule, and project costs using appropriate techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance
• Approver for Hire, intake necessary staff needed for project execution
• Introduced and implemented adapter based Enterprise architecture which can be reused in multiple implementation and reducing overall development effort by 40%
• Improved team efficiency by 60% with the definition of a business & data analysis practice including standardized processes, reusable templates and extensive business intelligence / data warehouse .
• Developed DW Implementation roadmap and BI Strategy
• Implemented Customer De-dup process using Trillium
• Conceptualized and built the Franchisee Management Solution for Hotel and Restaurant Industries

Business Intelligence Architect/ Project Manager

Confidential

Responsibilities:

• Led 30 members offshore team and 5 members onsite technical and business analyst team
• Single point of contact at onsite for delivery of Provider and Chart of accounts subject areas for total 6 source systems including FACETS, ACES, NASCO and Medicare data
• Communicate with Business team for development effort and serves as liaison between development team and project manager and/or client across multiple projects and geographical locations
• Responsible for Identify system deficiencies and implements effective solutions
• Created and executed development plans across multiple projects and revises as appropriate to meet changing needs and requirements
• Directed development teams in the areas of scheduling, technical direction, future planning, and standard development practices
• Coordinated with offshore team for project deliverables, access request and other project related activities
• Responsible for interacting with testing team and user for system and user acceptance testing
• Identify reusable code required for our code library and ensures the high quality creation of the code
• Defined, communicated and enforced coding standards & Design Guideline
• Suggested alternative technical solutions to meet client requirements more efficiently, and/or with greater reusability, and / or longer life
• Developed & Maintained capacity plan for Development, System testing & Production for ETL & database
• Communication and Technical issues clarification with the client team
• Involved in identifying any issues or risks associated with a project, escalating them and possibly implementing mitigation strategies for risk prevention and timely resolution
• Responsible for building talented and highly motivated teams and ensuring their ongoing skills development. Conducted regular 1-on-1 meetings with team members
• Responsible to track and monitor project execution, regularly updating project plans and status reports
• Successful implementation of Enterprise Data Warehouse for FACETS, ACES and NASCO System
• Zero defect delivery in FACETS Provider module implementation
• Successfully setup the release management team
• Published multiple checklists including Non Functional requirement, Development, and Migration checklist which have been used by different projects at WellPoint, Inc.
• Architected ETL solution and supervised the solution development and implementation according to budget and timeline
• Responsible for gathering, analyzing, and translating business requirements, technology trends, and system constraints into overall system and technology requirements
• Creating design strategies, coding strategies, testing strategies, find out re-usable code components
• Responsible to facilitate test planning and metrics sessions across multiple groups and document clear, accurate test deliverables
• Act as a liaison between the business and testing team and provided oversight and leadership for all testing activities
• Involved in determining, documenting, and leading test strategy and execution
• Provide succinct communication of project status, issues, risks, decisions and responsibility assignments to project team and management
• Established and utilized a robust QA methodology to ensure that optimal verification and validation is performed at each stage of the ETL process.
• Zero defect UAT signoff
• Published DW SDLC checklist

ETL Developer

Confidential

Responsibilities:

• Involved in source system analysis, requirement gathering, coding, testing, project coordination and business rule validation.
• Involved in integration testing and performance testing.

Software Engineer

Confidential

Responsibilities:

• Requirement analysis, coding, Unit testing, SIT/UAT support and implementation support
• Test case preparation