We provide IT Staff Augmentation Services!

Salesforce Technical Lead Resume

4.00/5 (Submit Your Rating)

Phoenix, ArizonA

SUMMARY

  • Over 8+ years of IT experience in analysis, design, development, testing, delivery and production support of application software.
  • Over 5+ years of experience in Salesforce.com CRM platform using Visual force, Apex classes with operational analytics, project management, and quality assurance with emphasis on process improvement.
  • Over 3+ years of Agile experience in Salesforce.com CRM platform
  • Experienced in SalesForce.com Apex Classes, Apex triggers, Visual force, Custom components, Custom Settings, Force.com API. Hands on experience in developing and deploying custom integration Salesforce.com CRM solutions.
  • Extensive experience in designing of custom objects, custom fields, picklist, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
  • Hands on experience with Profiles, Permission sets, Organization Wide Defaults and Roles.
  • Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards
  • Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Have performed page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
  • Excellent experience in using Oracle 8i/9i, SQL Server 2000 and SQL databases and Familiar with Stored procedures, Triggers and Functions using PL/SQL and AJAX.
  • Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
  • Developed and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Experience with data migration and updates through the tool Apex Data Loader in Salesforce.com
  • Experience working with salesforce.com sandbox and production environments and experience in managing full sandbox, developer sandbox and Configuration - only sandbox.
  • Competent in analyzing and creating Narrative Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data/Flow/Navigational flow diagram using UML Tools like MS Visio.
  • Extensive work experience using Web services for implementing web services in the application for access to data from different users.
  • Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing using test cases to prove that system conform to specifications of business and quality requirements.
  • Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives.

TECHNICAL SKILLS

Salesforce.com Technologies: SalesForce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Custom Settings, Apex Web Services, Force.com Sites, Site.com, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader, SOAP, REST Services.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Platform

Languages: Java, SOQL, PL/SQL,PHP.

Web: HTML, XML, CSS,XSD, JSP, JavaScript, AJAX, Jquery

IDE: Eclipse, RAD and Force.com Eclipse IDE plug-in

Operating Systems: Windows NT/2000/ XP/7

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, Arizona

Salesforce Technical Lead

Responsibilities:

  • Understanding SFDC CRM processes to document pre-sale activities at the company based on the business life cycle.
  • Coordinated business process review meetings with multiple teams to establish standardized workflow processes.
  • Creating dashboards to present the reports according to the user profiles.
  • Designed custom objects, tabs, records, and views within SFDC to support new workflow processes.
  • Developed bulk upload process to create bunch of offers at the same time.
  • Customizing the existing Apex classes and Visual Force pages for better performance.
  • Developed complex Apex batches to clean up the offers data.
  • Providing Support to Day-to-Day issues

Environment: Force.com Platform, Eclipse 3.6, Apex, Visual Force, JavaScript, JQuey, SOAP, RestApi, WSDL, XML, Force.com Data Loader.

Confidential, Columbus, OH

Responsibilities:

  • Interacted with business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
  • Developed customer portal and the partner portal for ReachOut Wireless service.
  • Developed variousCustom Objects, Entity-Relationship data model, validation rules on both custom and standard objects, ComponentsandVisual Force Pages.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Developed validation rules to ensure the featured “assistance program - lifeline” is provided to only one family.
  • Managed search layouts and created page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Created profiles and field level security to hide critical information on the profile users.
  • Developed Complex Apex Batch Jobs for updating the accounts daily basis and monthly basis.
  • Used XML as data communication between salesforce and the external system.
  • Used SOAP webservices for communicating with external systems.
  • Used REST api for communicating with internal PHP system.
  • Used custom settings wherever possible to avoid SOQL queries.
  • Creating Workflows for fieldupdates to accomplish the business requirements.
  • Providing Support to Day-to-Day issues

Confidential, Seattle,WA

Responsibilities:

  • Contributed towards HLD and LLD phase and design documents preparation by integrating different modules.
  • Developing Apex Triggers, Apex Classes and Test Methods and maintaining roles, profiles and user accounts.
  • Developing Complex Apex Batch Jobs and changes to the existing Jobs for better Performance.
  • Developed VisualForce Pages for certifying the User data available for scrubbing.
  • Developing Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.
  • Designing high level customized visual force pages using extension controllers, custom controllers and standard controllers.
  • Creating Workflows for fieldupdates to accomplish providing the data for scrubbing .
  • Providing Support to Day-to-Day issues

Confidential, Novato, CA

Responsibilities:

  • Understanding SFDC CRM processes to document pre-sale activities at the company based on the business life cycle.
  • Coordinated business process review meetings with multiple teams to establish standardized workflow processes.
  • Configuring email to case feature to stream line internal help desk administration.
  • Creating reports of custom financial data of current and potential portfolio companies.
  • Creating dashboards to present the reports according to the user profiles.
  • Maintaining lead lifetime and leads by source, to manage interactions with investors in the company’s funds.
  • Met regularly with interdepartmental work group to monitor and evaluate products; maintained partnerships with industry solution providers.
  • Designed custom objects, tabs, records, and views within SFDC to support new workflow processes.
  • Met regularly with interdepartmental work group to monitor and evaluate products; maintained partnerships with industry solution providers.

Environment: Salesforce.com, XML, Triggers, Security Controls, third party toolsImport Wizard, Apex, Controllers, Sharing Rules, Workflows, Eclipse IDE

Confidential, Irving, Texas

Java Developer

Responsibilities:

  • Involved in the Requirements phase and created the design document
  • Used XML as data communication format between SOM and AOM.
  • Developed the xsd for the SOM’s request and response.
  • Developed the code to accept the COP offers in real time.
  • Application is developed on RAD 7.0.0.8 and deployed in websphere server v6.1.
  • Used Chordiant Decisioning Management for decision making.
  • Used Oracle 11g as database inorder to access the different offers and the customer actions n the different offers
  • Created different offers for the customers in SIT and UAT.
  • Involved in developing of test procedures for unit testing.
  • Involvement in Testing of the module.
  • Involved in fixing the bugs or defects in the application during SIT and UAT.
  • Used SVN for code repository and as version control mechanism.

Environment: Java, JavaScript, DOM, XSD, ANT Scripts, SQL, PL/SQL, RAD 7.0.0.8, Oracle 11g,CDM 6.4,IBM WebSphere v6.1, Oracle sql developer 1.1.3,SVN, XML, UML, MS Visio, Unix.

Confidential, Chicago, IL

Sr Java Developer

Responsibilities:

  • Developed the code to generate excel reports and to generate excel graphs using apache poi.
  • Developed the workflow code for report generation package.
  • Involved in code enhancement and defect fixing.
  • Actively participated in Object Oriented Analysis & Design sessions of the Project, which is based on MVC 2 Architecture using J2EE and Struts
  • Designed and developed presentation layer using JSF, JSP, and JavaScript in Sun Java Studio Creator.
  • Used UML, MS Visio for designing application by creating Sequence and Class diagrams
  • Configured faces-config.xml and navigation.xml to set all page navigations and created lot of EJBs to address the business logic.
  • Performed Validations on UI data using JSF validators and JavaScript
  • Implemented the JSPs and EJBs in the JSF Framework to effectively handle the workflow of the application.
  • Used XML as data communication format between different modules of the application.
  • Involved in design and developing re-usable web services using SOAP, XML, WSDL, UDDI, XML Schemas, JAXB, and XSL
  • Involved in writing the ANT scripts to build and deploy the application
  • Extensively used SQL, PL/SQL in constructing views, indexes, stored procedures, triggers, cursors, functions, and relational database models.
  • Tested, debugged and implemented the application using JUnit for unit testing.
  • Used log4j for tracking errors and debugging the code.
  • Applied appropriate design patterns like Façade to simplify the complexity of application and Singleton to generate letters to Chief Financial Officer (CFO).
  • Used VSS for code repository and as version control mechanism.
  • Conducted code reviews against coding standards and made sure the best practices are maintained in development process.

Environment: Java, J2EE, Servlets, Struts, JSF, JSP, JavaScript, JUnit, SOAP, WSDL, UDDI, JAXB, XSL, ANT Scripts, SQL, PL/SQL, IBM WebSphere, VSS, EJB 3.0, XML, UML, MS Visio, Unix.

Confidential, Portsmouth, NH

Java Developer

Responsibilities:

  • Responsible for requirement gathering from the Business Analyst’s and for preparing the Requirement Specification document.
  • Developed the Web services Global Payments applications using MVC design pattern.
  • Participated in the system study to understand the functionality of the current system.
  • Designed UML activity diagrams, sequence diagrams and story boards during the requirements gathering phase, using Rational Software Modeler.
  • Developed the application using Struts, JSTL, Servlets and JSP.
  • Used Struts Action classes to interact with DAO’s and used Validation framework for Client and Server side validation.
  • Application is developed on Eclipse and deployed in tomcat and web logic servers.
  • Used server as a back end database and developed complex queries and stored procedures.
  • Developed user interface using JSP, DOJO, Java Beans, JavaScript, custom tags, custom Frame Work and AJAX.
  • Developed DAO’s to process the database operations.
  • Provided support during Quality Assurance and User Acceptance testing phases.
  • Providing support to the Clients in resolving the production tickets.

Environment: Dojo,Java 1.5, JSP, JSTL, Servlets, EJB 2.0, SQL, Rational Application Developer 6.0, Web Services, Oracle 10.2,11 g Rational Clear Case, Web Logic, Rational Clear Quest, Javascript, AJAX, Struts 1.2

We'd love your feedback!