SUMMARY

• Around 8+ years of professional experience in salesforce.com CRM platformusing lightning, visual force, Apex as developer and administrator.
• 2 + years of experience on Salesforce Lightning Platform.
• Experienced in all phases of Software Development Life Cycle (SDLC) including analysis, requirement gathering, development, enhancements, testing, deployment and maintenance of enterprise applications, quality management systems and project life cycle processes.
• Experience on both Salesforce Sales Cloud, Service Cloud and Communities.
• Proficiency in administrative tasks like creating Profiles, roles, Security access, Configuring Federated/Delegated SSO(Single Sign on) Users, Email services, Approvals Process, Reports, Dashboards, Forecasts, Developed Formula fields, Work Flow rules, Validation rules and installing App Exchange Products.
• Had an experience of Providing and Documentation on Salesforce Apps to the end users.
• Knowledge in creating and configuring the Salesforce Communities for the Customer Portals, managing Communities and administrative work on Communities.
• Worked on building the Company’s website using Communities and Site.com applications for the end user such a way that end user will use that site to join the medical practice.
• Good at working with various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Experience in creating Custom Objects, Tabs, Fields, Formula fields, Validation rules, Reports, Work flows, Approval processes and Process Builder for automated alerts, field updates and Email generation according to the application requirements.
• Have noledge in implementing various advanced fields like pick lists, Custom Formula Fields, Many to Many Relationships, Lookups and Master - Detail relationships.
• Experience in designing of Roles, Profiles, Role Based Page Layouts, Custom Reports, Report Folders, Report Extractions to various formats, Snapshots and Dashboards.
• Implemented Security and Sharing rules at Object, Field and Record levels for different users in the organization.
• Experienced in data migration from ACT, Excel and Legacy Systems using various data migration tools like Data loader, Import/Export wizard.
• Knowledge in Standard and Custom Controllers in Visual Force for development of custom visual force pages and components as required by business requirements.
• Possess comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
• Knowledge in Salesforce.com SFA, Force.com Apex Classes, and Apex triggers, Designing Visual Force Pages, Components and Controllers considering the Governor Limits.
• Extensive noledge of Salesforce.com implementation cycle in Sales, Service and Support modules.
• Created Relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard and custom object.
• Good exposure to AppExchange applications.
• Knowledge in Lightning Experience, Components and Salesforce Lightning Design Systems with technical background in front-end development using HTML 5, CSS 3, XML, jQuery and JavaScript.
• Experienced in implementing various Apex DML operations, SOSL and SOQL queries using Salesforce workbench.
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Created and maintained logical entity relationship diagrams, transformed logical models into physical data models with an add-on experience in writing SQL and PL/SQL programming with DB2, Oracle and MySQL Server.
• A result-driven, analytical and coherent software developer with excellent skills in programming languages like Java, C#, C++, J2EEE and web technologies like HTML, XML, JSP and JavaScript.
• Good understanding of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• Work well alone and as part of a team with excellent troubleshooting mechanisms and highly adaptable to different work environments.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Lightning, Apex, Apex Triggers, Apex Classes/Controllers, Visualforce Pages/Components, apex Web Services, Apex Data loader, Workflow & Approvals, Case management custom objects, Dashboards, S-Controls, SOQL, SOSL, Lightning, LightningData Services, Lightning Testing Services, Integration - REST API, SOAP API, BULK API, Streaming API, Metadata API, Tooling API.

Salesforce Tools: Force.com IDE, Force.com, API tools (Data loader), Force.com Explorer, Force.comMigration tool, Force.com Excel Connector, AppExchange, Jira, Sandbox environment, Visual Studio Code, ASIDE.io, Salesforce DX, Workbench, Lightning Inspector.

Languages: Apex, C, C++, Java,OOPS

Databases: MS Access, Oracle Applications, SQL Server, MySQL.

Web Technologies: HTML, DHTML, HTML-5, XHTML, CSS, JQuery, JSP, AngularJS.

Web Services: SOAP, RESTful web services, WSDL, XML

Scripting: JavaScript, JSON, AJAX

Operating Systems: Windows 2000, XP Pro, Windows 7, Windows Server 2000, 2003, Linux, Mac

Version Control: GitHub, Bitbucket.

Other Tools: Eclipse, Visual Studio, Sublime, Mavens Mate

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Consultant

Responsibilities:

• Performed the roles ofSalesforce.com Developer and Administrator in the organization.
• Worked extensively on SOAP and REST API web service calls.
• Key role in gradual transition of company's application fromSalesforceClassic to Lightning Experience.
• Worked on Salesforce Big Objects to Archive the data on Salesforce.
• Worked on lightning connect to show external data on Salesforce UI without coding (ODATA, External Objects, External Data Sources).
• Worked on Visual WorkFlows (Flows) to achieve different UI functionalities without any Custom coding.
• Worked on Performance Tuning the existing salesforce application.
• Used OAuth 2.0 Web Server Autantication Flow for both inbound and outbound API calls between salesforce and external system.
• Used External Services with Named Credentials to make callouts from flow instead of writing custom code.
• Used Outbound Messages more extensively to achieve fire and forget integration pattern.
• Worked on different Salesforce Streaming API’s like Platform Events, Push Topic, Change Data Capture, Generic Events.
• Worked on Lightning Testing Services to Unit Test Java Script in the Lightning Component Bundle. (Jasmine Framework).
• Leveraged Lightning Data Services to reduce the no. of serve side calls from the client side (Lightning Component).
• Leveraged Lightning Design System to implement custom UI screens.
• Worked on developing custom lightning components on different use cases.
• Worked on Lightning, Apex, JavaScript, CSS, HTML, jQuery.
• Worked apex classes, apex controllers, batch apex, schedule apex, future methods, queueable apex.
• Revised and eliminated Apex code leveraging process builders and flows.
• Worked Validation rules, Assignment rules, Workflow rules, and Auto Response rules.
• Data migration from SQL Server toSalesforceusing Jitter bit tool.
• Created Static Resources, Custom Settings, Custom Metadata Custom Labels, and Public Groups based on the different Use Cases.
• Created users and profiles for community users and set field level security and record level access for users.
• Involved in analysis and design to migrateSalesforceapplications from classic to lightning.
• Developed lightning components leveraging events, aura markup, controller, halper, server-side controller, andsalesforcelightning design systems.
• Enhanced user interface using Lightning App Builder to include quick actions and custom lighting components.
• Developed enhanced reports and dynamic dashboards using lightning experience.
• Used Flosum for Release Management and Continuous Integration.
• Resolved errors, bug fixes, and incorporated enhancements suggested by end users using JIRA.
• Developed Custom Webservices and REST Services to achieve to integration related use cases.
• Implemented Custom Exception Handling Mechanism and Reprocessing Mechanism.
• Built custom user interfaces using Lightning components.
• Developed, Tested and Deployed Custom fields/objects, Forms, Workflows, Interfaces, Records, and user roles to meet business requirements.
• Worked on translating several Visual Force pages to lightning framework.
• Created and deployed Service Cloud console to manage the support process.
• Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in the application.
• Migrated data from external sources and performed insert, delete, upset, and export operations on millions of records.
• Performed Asynchronous Callouts using the Future Annotation and executed the future methods from a Trigger.
• Worked efficiently with standardSalesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Implemented change control from development sandboxes to production and across the development lifecycle.
• UsedSalesforceAutomation (SFA) for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data fromSalesforce.com platform database.
• Involved working in the integration’s components by consuming Restful APIs.
• Involved in creating a user interface in Lightning using Aura components, for a user to enter details and submit in toSalesforce.
• Hands on experience in Sales Cloud and Service Cloud functionalities.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Hands-on experience onSalesforceLightning Inspector to debug the lightning components during the development process.
• Developed Lightning components and used Lightning App builder to use those components in Lightning pages.
• Created Apex methods for the lightning controller and halper methods to perform DML operations on the case records.

Environment: Saleforce.com platform, Sales Cloud, Service Cloud, Deployments, Apttus, Lightning components, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in, AppExchange apps, SOAP and REST API.

Confidential, Alpharetta, GA

Salesforce Developer/Administrator

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.
• Worked with the highly professionalized and experienced team with 22 members and the application involves the complete customization (Apex and Visualforce).
• Performed an active role in daily standup meetings and also lead the team in meetings during the absence of manager and scrum master.
• Worked on various salesforce.com standard objects like Accounts, Contacts and Leads. Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components. client is a service-based company, made us to work on service cloud completely which includes Communities, Apex Email Services and a Console Application which is used by the agents all over the world.
• Completely worked on Visualforce Pages, Apex and front-end technologies like JavaScript, HTML, XML, CSS, AJAX, and jQuery to make the application more feasible and user friendly for the users.
• Involved in code reviewing sessions along with the architects.
• Involved in the Grooming sessions and sprint planning so as to review the user stories along with the higher officials and the business teams for the future sprints.
• Created approval processes for the custom objects and was assigned to few queues in which those people have authorities to accept or deny the customer ps as per the suggestions from business.
• Worked in developing web services in which these web services halp to retrieve the data from an external database system.
• Worked in developing the VF pages and few front-end technologies so as to retrieve the response from the external database system and to make it visible on the UI like the customer information.
• Created various Profiles and configured the Permissions based on the organizational hierarchy.
• Developed few Batch Apexes and made to import the data from external databases to salesforce which were scheduled weekly and monthly.
• Took an active role during the sprint releases and also involved in hotfixes during the release.
• Worked on Version Control System like Stash/ Bit Bucket and source control systems like Git and well experienced in using tools like SourceTree and Git while pushing the code to repositories.
• Created the JavaScript codes for few custom buttons which are like one click go buttons.
• Worked in a fast-paced environment and made the deliverability of code in time.
• Deploying the components from one salesforce organization to other organization using the Ant Scripts, XML Packages,Changesets and Eclipse.
• Migrated data from Traditional Applications to Salesforce using Data Loader.
• Developed Visualforce Pages, Apex Classes, Apex Triggers, Apex Controllers (standard, custom and extension), schedulable Apex classes, flows and Batch Apex to meet various functional needs in the application and schema builder for development.
• Created and configured various Reports and Dashboards for different users based on the needs of the organization.
• Designed ready to use pages with Lightning components for dynamic picklists, record pages and for Outlook.
• Knowledge insalesforce lightningfeatures like activities, contextual Hovers, Opportunity board, Customizable dash board and developingsalesforce lightning Apps, Components, Controllers and Events.
• Worked on building and embed lightning Components in Visualforce Page by using new lightning Out feature by event-driven programming, Where me write my handlers that respond to interface events as they occur. The events have been triggered by user interaction. Which includes the lightning Component Framework and also involved in building lightning Component using the aura framework.
• Customized existing Visualforce to align withsalesforcenewlightningUI experience.
• Technical Knowledge about salesforce lightning schema builder, process builder, app builder, components and lightningconnect.
• Involved in configuring multiple communities, working on portal enhancements and directly resolving customer queries.
• Worked in such an environment that delivering the code in day-to-day’s build and halping the QA team 24/7.
• Created Visualforce Pages for custom login and configuration of communities to meet business needs.
• Developed Communities and portals for the usage of the end users and given access to the users to internal salesforce tools and also developed the out of box functionalities.
• Involved in setting up case management, Web-to case, Email-to-case.
• Worked in an environment that has 10,000+ user licenses and working 24/7 in fixing the complex scenarios.
• Performed unit testing, integration testing, bulk testing, staging and User Acceptance Test in full copy Sandbox.

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Visual Studio Code, .

Confidential

Salesforce Developer

Responsibilities:

• Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project scope and SDLC methodology.
• Worked on various salesforce.com standard objects like Accounts, Contacts and Leads. Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components.
• Implemented Salesforce Libraries in which we have used them centrally to upload all the different type of templates with tags and generate the agreement by getting the content for that templates from a Custom object.
• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization.
• Created various Profiles and configured the Permissions based on the organizational hierarchy.
• Created approval processes for the custom objects and was assigned to few queues in which the users in that queue will get an approval email to approve the content.
• Worked mainly on the two AppExchange products Nintex Draw loop and Nintex DocuSign.
• Created new Dynamic draw loop packages as per the business needs and assigned to the few users which can generate an agreement in a PDF format.
• Created various Profiles and configured the Permissions based on the organizational hierarchy.
• Worked on Nintex DocuSign in which the DocuSign Experience is used for signing the documents on either online or through offline by using electronic devices like phones or computers or iPad etc. DocuSign is a separate environment in which the salesforce organization needed to beconnected with few configurations and customizations.
• Integrated DocuSign and salesforce with the website so as to sign the contract agreements through the Company’s website.
• Performed a key role in salesforce customizations in Integration of Salesforce. Worked on integrating the DocuSign to the website so that the users can sign the agreements online.
• Developed few REST API Web Services which can leverage the content from the custom objects of salesforce and to generate JSON response as per the business needs.
• Created the JavaScript codes for few custom buttons which are like one click go buttons.
• Created few batch jobs to clear up the expired contract agreements which were made between the users and organization.
• Deploying the components from one salesforce organization to other organization using the Ant Scripts, XML Packages and Eclipse.
• Migrated data from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Developed Visualforce Pages, Apex Classes, Apex Triggers, Apex Controllers (standard, custom and extension), schedulable Apex classes, and Batch Apex to meet various functional needs in the application and schema builder for development.
• Created and configured various Reports and Dashboards for different users based on the needs of the organization.
• Involved in configuring multiple communities, working on portal enhancements and directly resolving customer queries.
• Configured and customized the communities using Napili template to best suit the external user needs.
• Connect and setup Salesforce Partner Communities for external clients and maintain website.
• Worked on building the Company’s website using Communities and Site.com applications for the end user such a way that end user will use that site to join the medical practice.
• Developed communities with templates and enabled salesforce noledge in the communities.
• Created Visualforce Pages for custom login and configuration of communities to meet business needs.
• Developed Communities and portals for the usage of the end users and given access to the users to internal salesforce tools and also developed the out of box functionalities.
• Involved in setting up lead management, case management to web-to-lead, lead-to-contact.
• Built Salesforce Communities to support exchange of ideas, noledge and lessons learned among innovation center model partner communities.
• Performed unit testing, integration testing, bulk testing, staging and User Acceptance Test in full copy Sandbox.
• Strong verbal and written communication skills, ability to work TEMPeffectively with user departments.

Environment: Force.com Platform, Sales Cloud, Service Cloud, Marketing Cloud, Salesforce.com Lightning Experience, Apex, Visual Force Pages, Component & Controllers, Data Loader, HTML, Security Controls, Java script, Force.com Eclipse IDE, Data Loader, SOAP, Rest Web Service, Docusign, Drawloop, Salesforce Communities.

Confidential

Salesforce Developer

Responsibilities:

• Developed a Custom Visual force Pages.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, Dashboards
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Successfully established a new lead follow-up procedure which shortened the response time to qualified leads and generated more meetings for the account executives.
• Created and used Email templates in HTML and VisualForce.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Create dashboard and reports for the business users.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.
• Reviewed code to eliminate XSS security threats.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential

Sr. J2EE Developer

Responsibilities:

• Understood the Entire AMS based application. Involved in TEMPfewer Requirement Gathering, Design, Development, Programming, Deployment for AMS based application.
• Involved in Converting the Functional Design Document to Technical Design Document.
• Converted the HTML Pages to JSF Tag Specific Pages.
• Developed JSPs and managed beans using JSF1.2.
• Developed Service layer using JDBC and Google Guice framework and injected the same into JSF managed bean.
• Implemented the JSF framework by writing Faces-config.xml and Form-Beans in the process of development.
• Implemented JSF datatable, dataScroller components to display search results and implemented the page navigation functionality in all the search screens.
• Developed faces-config.xmls, navigation rules and injected the Service beans into faces-config.xml.
• Involved in writing from Services-Layer to DAO's Layer.
• Developed JSF Validators and Converters for calendar events monthly/weekly/daily date range validation, not null, length validations.
• Developed JSF navigation rules for Event create/edit/update/delete/view actions.
• Created Action Listeners and Action Events for all the JSF related Pages to handle all type of Actions.
• Involved in implementation of JSF MVC framework and developed DAO and Service layers.
• Configured JDBC Connection Pools in Weblogic server for Oracle database, configured web.xml for various filter classes, listener classes and context parameters.

Environment: Java1.5, Eclipse 3.3.2, MyEclipse 6.0.1, Spring2.5, Tomcat 5.5, Web logic 9.2, Oracle 9i, Oracle SQL Developer 3.0, Firebug 1.6.2, WinSCP Client.

Confidential

Java/J2EE Developer

Responsibilities:

• Understood the Entire ALBPM based application. Involved in TEMPfewer Requirement Gathering, Design, Development, Programming, Deployment, Production Support for ALBPM based application.
• Involved and understood the Development of Reporting system using Struts and Web Services.
• Implemented the Struts framework by writing Struts-config.xml and Action classes with their form beans.
• Developed some Action Servlet classes and Action classes.
• Implemented front-end validations through Struts Validations.
• Developed web services using Apache Axis web service engine. Used SOAP request responseexchange pattern to exchange business XMLs.
• Developed Test Automation tool for ISW application.
• Configured WebLogic JDBC connection pools and Data Sources with Oracle database.
• Participated in requirements gathering for making system automated.
• Involved in development of processes for various workflows.
• Understood and have noledge in migration process of ALBPM 5.7 to Oracle BPM 10gR.

Environment: ALBPM 5.7 Enterprise server, ALBPM Studio, Struts 1.3.8, Apache Axis2, ALBPM Web console, Oracle BPM 10gR, Eclipse 3.2, Tomcat 5.5, Web logic 9.2, SSH Client, Toad 8.5, TIBCO EMS Server, JMS