Skills

Please use this table to list the skills noted in the Required/Desired section of the Peoplefluent requirement. In addition, please respond with the years of experience for each skill and the last time each skill was used. Add or delete rows as necessary.

Conducting JAD sessions

7 years

2012

Documenting Functional and non functional requirements

7 years

2012

creating application prototypes and screen mock ups

7 years

2012

creating graphical representations of complex business processes

7 years

2012

Experience in using Microsoft products such as Visio, PowerPoint, Excel and Word

7 years

2012

Experience with Real Estate management systems

3 years

2012

Dallas, TX July 2011 - Till Date
Sr. Business Analyst (E-Commerce, Consumer Retail Services)

Responsibilities:

• Conducted the requirements gathering, scope management, GAP analysis with the coordinated efforts from the Product Council, Marketing & Sales Teams along with the Product Management on the e-commerce Digital Processing System.
• Facilitated JAD/User meetings to gather requirements, Workflow Analysis, Business Process Models and Functional Design Definitions and High Level Analysis and Designs.
• Effectively conducted extensive Data Mappings for the Data warehouse using numerous ETL processes and for the data transformations into the Enterprise Applications.
• Performed Use Case Analysis and Documentation (written) as part of the project’s design in developing Work flow and Business Models and coordinated efforts between external and internal project teams.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system.
• Designed numerous Business Process Models for various modules based on the past experience, expertise, current environment and user requirements for the Strategic Products in the markets.
• Provided end-to-end High Level Designs (HLADs) for the Business Applications which involved the work flow through multiple Systems Transmissions, Vendors and System Administrators and End-Users.
• Worked closely with Business, Dev and vendor teams to resolve any requirement deficiencies for the e-commerce applications.
• Created Master Test Plan, facilitated to teams got sign-off, integrated, proposed updates and maintained.
• Creating graphical representations of complex business processes
• Created, updated and maintained conceptual and detailed test cases, test scripts, test steps and test sets based on Business and System requirements and uploaded to Quality Center.
• Interviewed clients and defined functional and non-functional requirements, captured in Requisite Pro.
• Reviewed test cases in the Quality Center with business to assure complete test coverage for Integration and system testing.
• Created test data requirements and partnered with data team to load required data in the Test, QA, and UATV environments for production fixes, regression, integration and system testing.
• Gathered Requirements for the Trading System, and produced User Interface (UI) mockups
• Created and update test entrance and exit criteria checklists reviewed with business for various testing.
• Trained QS resources to follow strictly SDM process for Test processes documentation and test execution.
• Creating application prototypes and screen mock-ups
• Responsible to determine which Test Environment to utilize and communicate requirements and expectations to performers in CM and BSDC for all releases.
• Conducted Impact analysis on complex systems flows for the enhancements and product support issues.
• Effectively conducted extensive Data Mappings for the Oracle Data warehouse using numerous ETL processes and for the data transformations into the Enterprise Applications.

Environment: QTP, Quality Center, Rational Clear Quest, VB.Net, VB Scripts, Java Scripts, Windows XP.Net, Web Logic, DB2, Oracle, SQL Navigator, Remedy, AbInito, visio, powerpoint, excel, word

Boston, MA June 2010 – May 2011
Sr. Business Financial Analyst

Sovereign Bank is a wholly-owned subsidiary of the Spanish Group Santander. Based in Wyomissing, Pennsylvania, the bank offers an array of financial services and products including retail banking and mortgages. The main project involved updating the mortgage application and adding certain enhancements to the present application.

• Created Context Based Help on the various sign up pages to increase retention rate of applicants filling out mortgage forms.
• Participated and worked with the mortgage analyst team with iREMS (real estate management system) for housing portfolio and assisted properties.
• Acted as the main requirements analyst for creating an XML based middleware so other groups in the company can also query the created middleware for rate information.
• Involved in the RUP project development methodology.
• Thoroughly documented all existing applications to be replaced using Visio.
• Led and developed detailed workflow analysis for areas not automated.
• Developed high-level design of new processes, graphically presented along with text based requirements to IT management.
• Assisted analysts in building weekly and monthly transaction reports.
• Used ClearCase and ClearQuest for version control and defect tracking.
• Conducted JAD sessions to refine prototypes, prioritize and time-box use cases.
• Document screen mockups, wireframes, system flows, interfaces, use cases, and business rules
• Interviewed clients and defined functional and non-functional requirements, captured in Requisite Pro.
• Assisted in preparation of Request for Proposal (RFP) for finding out the right vendor for off the shelf products like mortgage calculator and mortgage Education Center.
• Creating graphical representations of complex business processes
• Defined high-level system actors and Use Case text reflecting the scope of the project.
• Creating application prototypes and screen mock-ups
• Generated initial use-case diagrams using UML in Rational Rose.
• Documented test cases during requirements, analysis and design phases.

Environment: Rational RequisitePro, Rational Rose, Rational ClearCase, Rational ClearQuest, RUP Methodology, Microsoft Project, Microsoft Office suite, Visio, powerpoint, excel,word

NJ July 2009 – April 2010 Sr. Business Analyst

Worked in T mobile as Business Analyst for T mobile’s Portfolio Management System. PMS is a client/server and web based application, which interfaces with multiple systems of different cellular services provided by T mobile. It maintains customers Portfolio and also an application was developed to facilitate customers to add an application at any time.

• Formulated documents as per business requirements for existing and future business systems. Identified, researched, realized, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Participated in full project life cycle, including gathering user requirements, screen and report design, in addition to implementation and roll out.
• Designed and documented detailed business requirements and functional requirements.
• Worked alongside with cross functional teams in order to establish comprehensive business and functional requirements and then translating those requirements into software design specifications using various notations of UML for designing and documenting the detailed business and functional requirements and non functional requirements.
• Acted as a liaison between business staff and technical staff to articulate needs, issues and concerns as per department requirements.
• Creating application prototypes and screen mock-ups
• Analyzed and prioritized key reports for day to day servicing needs for products monitoring processing and Inspection.
• Developed Screen Mockups/Definitions and Dependencies
• Was responsible for developing and managing project plans: system requirements, change management policy standard and procedures by utilizing Rational Unified Process (RUP).
• A strong emphasis on developing and producing daily, weekly, monthly reports for different departments was produced.
• Ensured better compatibility and easier maintenance of application within the IT structure.
• Integrated static data with other systems to maintain a central repository of common data.
• Ensured that project/requirement(s) are properly tracked and documented as per Project Manager’s needs.
• Assisted with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Assisted the IS and Technical team in understanding and developing the functionality.
• Creating graphical representations of complex business processes
• Conducted JAD sessions with business unit owners and portfolio team to capture business requirements and system behavior.
• Worked with the UAT team to validate that the developed application will meet the business requirements.
• Identified and documented issues, risks, gaps and their impact to the project life cycle.
• Provided recommendations and alternatives and performed Gap Analysis for Training purposes.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the Software Development Life Cycle (SDLC).
• Documented application features and operations in detail, including screen layouts, business rules, process diagrams, pseudocode and other documentation.

Environment: Rational Unified Process (RUP), Rational Suite (RequisitePro, ClearQuest), MS Office Suite, MS Visio, MS Project, Windows XP, Oracle 9i, Mercury Test Director ,powerpoint, excel,word

NJ June 2008 – May 2009
QA/Business Analyst

Description: Acted as a QA/BA to replace the client company’s existing cash management system by implementing Nucleus’s Cash@Will cash management system for the objective of enhancing their cash management capabilities and operational efficiencies. Also acted as a technical BA for Nucleus’s client in implementing their LOS(Loan Origination System) solution. The FinnOne - LOS automates and manages the complete application processing flow of any retail finance instrument, like auto loans, personal loans, home loans, credit cards or even services related applications.

Responsibilities:

• Worked with different business users to develop Business Requirement Specifications.
• Prepared various UML diagrams using MS Visio.
• Worked closely with the development team, stakeholders and testers to identify and manage requirements, execute, track, and report on functional and non functional and integration test cases generation and execution of assigned modules.
• Reviewed requirements in early stages of SDLC and designed baselines for testing activity to finalize the test plans and test cases.
• Conducted JAD sessions with business unit owners and portfolio team to capture business requirements and system behavior.
• Involved in test planning and creating Test Scenarios for the application to ensure that the system modification will meet the specified business requirements.
• Document screen mockups, wireframes, system flows, interfaces, use cases, and business rules
• Participated and assisted the property portfolio team to conduct accuracy testing using the REMS (real estate management system)for assuring eliminating redundancies
• Creating graphical representations of complex business processes
• Performed backend testing using SQL queries for data validation.
• Responsible for training and education of other team members so that they are better able to handle the project.
• Creating application prototypes and screen mock-ups
• Used MS Project to schedule and track the activities in the project.

Environment: Domain: Mortgage, Finance, Windows, Quality Center , QTP, SQL, MS Visio, MS Project, MS Office, powerpoint, excel,word

NJ Janauary 2007-June 2008
Business Analyst

IDT is the main call centre application used by customer service reps (CSRs) to respond to primarily Member and Provider calls about medical claims, eligibility and benefits across multiple host systems. Accenture has developed the Intelligent Desktop terminal (IDT) application in .Net platform as a common interface for CSR to access disparate back-end systems used by United HealthCare.

• Attend the JAD sessions for SPRFs which are held for cross application impact analysis.
• Give a 20000 ft level estimate for the work based on their existing knowledge of the application.
• Gathered Requirements for the Trading System, and produced User Interface (UI) mockups.
• 3.Once the SPRF / WO comes in for an Order Of Magnitude estimate, the SAs are responsible to give a first level analysis of the work based on the Vision Statement and the Business Requirements , if available.
• Creating application prototypes and screen mock-ups
• Webex sessions and presentations are conducted for the Business team if required to identify the impacts.
• Creating graphical representations of complex business processes
• Give a technical specification of the application.

Environment: RUP Methodology, Microsoft Project, Microsoft Office suite, Visio, powerpoint ,excel, word

PA October 2005-December 2006
Business Analyst/QA Analyst

Description: Acted as a BA to extend the existing VAR system to include the Emerging Markets Portfolio by analyzing the existing system and also the risks specific to the emerging markets portfolio. Acted as a liaison between the business users and the technical team to translate the business requirements of the new “to be” system.

Responsibilities:

• Analyzed various risk factors for this portfolio like asset class, business sectors, etc.
• Translated the business needs into functional requirements and non functional requirements, and communicated the same to the business users, to baseline the initial high-level requirements.
• Involved in conducting JAD sessions with the entire team to come up with the possible solutions for the business problems.
• Performed SQL queries to filter data within the Oracle database.
• Gathered Requirements for the Trading System, and produced User Interface (UI) mockups.
• Participated and assisted the property portfolio team to conduct accuracy testing using the REMS (real estate management system) for assuring eliminating redundancies in the property maintenance cost and other expense structure.
• Wrote Functional Specifications, Test Approaches, Technical and Business Test Cases with their expected results and Gap Analysis.
• Documented FRS (Functional Requirement Specifications) and assisted Systems analyst to come up with SRS (System Requirement Specifications)
• Creating application prototypes and screen mock-ups
• Provided inputs in the strategic development of detailed project plans, work assignments and target dates.
• Creating graphical representations of complex business processes

Environment: Windows, Oracle, SQL, Microsoft Office suite, Microsoft Visio, UML,powerpoint,excel,word