Central Resource Manager Resume

SUMMARY:

Accomplished, initiative - taking, and adaptable Project Professional and Analyst with 9+ years of experience helping companies to achieve their goals by successfully organizing IT projects across internal business units in diverse industries. AAS in Business Management with deep experience in deploying, monitoring, maintaining, and upgrading technologies; adept at defining problems, sourcing accurate data, identifying, and reporting viable solutions from data. Strong history of ensuring that product meets Stakeholder expectations within prescribed client scope and budget. Solid record of success in interpersonal communication at all levels. Data-driven professional known for excellent discernment and critical thinking. Intentional, tech savvy, purposeful, and supportive leader with a desire to learn.
Project Coordination/Management | Sourcing Information (Data Requests, Project Meetings) | Cost Management | QA Testing | Database Management | Data Analysis | Project Artifact Control | Workflow Development | Critical Thinking | Innovative | Strong Desire to Learn| Persuasive Communicator | Resource Management | Collaboration | Team Building | | Problem-solving | Organization
Assumed a $1M telecommunications project mid-stream at Confidential ., and saw it through to completion with zero issues in two months; oversaw installation/testing of 100+ desk phones and Ring Central applications at HQ in three weeks; 100% of phones placed at HQ became active with no troubleshooting issues; 95% installed for remote users within two days of launch.
Lead office wide QA Testing effort to implement proprietary CRM application with an office of seventy employees in one month at Alameda County Water District; mastered all functions and features in one week; trained three departments on the use of the tool in under one week; presented findings to board of directors and justified continued use of tool.

PROFESSIONAL EXPERIENCE:

Central Resource Manager

Confidential | El Dorado Hills, CA

Responsibilities:

Development and implementation of strategic plans to meet technical business needs
Successfully led multiple phases of major and minor refresh efforts of small IT-Financial project
Leading Enterprise Architecture POC project effort

Project Coordinator

Confidential | Rancho Cordova, CA

Responsibilities:

Led Phase II of project involving short messaging system/ remote telecommunications launch over two-month period; designed department Wiki page and operation as the SharePoint 365 administrator; created Excel dashboard to monitor project health.

Programming Coordinator

Confidential | Oakland, CA

Responsibilities:

Aided the delivery of legal programs/events in California from conception to completion. Maintain and monitored program plan and schedules; Supported Event Manager in negotiation and procurement process to obtain vendor services and event sites.
Management and analysis of large datasets to conduct in-depth analysis of historical data to recognize potential risk while developing and implementing solutions to resolve problems. Managed and setup customer and sales information in Salesforce based customer management application. Provided access management support. Created and controlled user guides focused on SharePoint. Facilitation of business unit SharePoint . Creation of Business Unit related Guides. Implemented new processes when appropriate.
Provided Administrative support via drafting of contractual documents on attorney staff’s behalf to secure clearance to use intellectual property included in CEB legal manuals and online modules.

Project Coordinator

Confidential | San Francisco, CA

Responsibilities:

Oversaw event registration activities for ten onsite events.
Designed, launched, and kept up HTML/CSS-based registration websites (Cvent).

Project Coordinator

Confidential | Fremont, CA

Responsibilities:

Provided lead support of twelve water district infrastructure projects from conception to close
Functioned as liaison to Alameda County Water District Board of Directors, transcribed board of director meeting minutes, and conveyed information in memos to public.
Rejoined the organization in 2016 to lead the Blues in the School pilot project over the course of one year and two months in collaboration with Oakland Unified School District; launch took place during 2017-2018 school year.

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