PROFESSIONAL EXPERIENCE

Communications Security Establishment

Responsibilities:

• Establishment of a reporting system within each of Honeywell’s and DXC’s service teams, specifically designed in response to the Output Specifications;
• Regular face to face meetings reviewing performance and identifying areas of concern;
• Monitoring performance against Plenary Properties’ Quality and Service Management Plan and the Project Agreement; and
• Consolidation of performance results, with analysis of the Help Desk reporting system as well as physical monitoring results.

CCG Research and Development Manager

Responsibilities:

• Determined, implementing and monitoring research and development strategies, policies and plans
• Developed and implementing research projects, priorities and targets to support commercial and policy developments
• Leaded major research projects and coordinating activities of other research workers
• Assessed the benefits and monitoring the costs and effectiveness of research and development activities
• Interpreted results of research projects and recommending associated product and service development innovations
• Provided advice on research and development options available to the organisation
• Monitored leading - edge developments in relevant disciplines and assessing implications for the organisation
• May publish results of significant research projects
• Managed, leaded, developed, designed and adapted the Financial and Human Resources data requirements by using standard diagramming techniques (Major and Sub Category Code, NATO Stock Number, Tag Number, Item Description, and more asset data), (ITS Financial Information (codes): Budget, Forecast, Obligation,
• Prepared system requirements, source and processes analysed and designed throughout the database implementation of ITS automation of Capital Project (WBS), Financial and Human Resource processes.
• Created the ITS logical data requirement models for and translated them into the integrate database with existing structures which ITS Technical Business database ($$, HR, IT & Asset Management) used every day
• Facilitated, explained accountability guidelines to the client for project cost, schedule and quality with performance indicators simulated with Project management, and life cycle material management approach

ITS Business Intelligence

Responsibilities:

• Managed, Investigated & research data, information, knowledge and data sources that are used in decision-making process by ITS employees and analysed the current architecture, engineered BI and reporting solution for ITS Requirements. Provided guidance on designing and implementing functional and performance of BI solution
• Demonstrated capabilities of information management requirements (Financial, Human Resources & Assets)
• Administered & Constructed the ITS BI Survey, the ITS data requirements & the ITS Decision-Making Graph
• Interviewed key stakeholders and summarised key survey results and build ITS information (data) Options
• Developed Business Intelligence Implementation Plan (Short term, Medium term and Long term)
• Communicated final ITS BI & IP with ITS employees, stakeholders (partners/clients) (senior management Presentation) and prepared and give researched analysed information presentations and make recommendation using diverse data sources.
• Managed the database administration workload, assigns work to team members, and ensures the success of the team in their support of the database availability requirements
• Ensured all database best practices are documented, followed and maintained to evolving industry standards
• Supported the development teams in all aspects of the systems development life cycle by providing a motivated team of CCG that delivers high-quality, timely services across all database life cycle environments; provides data management training opportunities to the supported teams and transitions database knowledge to assure the developers development
• Partners with other infrastructure teams to deliver integrated systems solutions, stable operating platforms, and sufficient resources to support business growth
• Evaluated, recommends and implements new database functionality, data management tools, and adjunct software in tandem with development teams, enterprise architects, and systems support organizations
• Build a complete portfolio of well-documented policies and procedures that provide right-sized discipline to the evolving database technologies in place
• Supported all system security policies and methods and proactively ensures the appropriate access to sensitive information
• Participated in IT and general Management teams in building a workplace conducive to business success and employee personal development
• Managed, conduct the first Draft the CCG Engineer mentoring program that is aligned to assist professionals engineer to ‘create their space’ within the organization.
• Applied TBS policies and best practices in all aspects of Professional Development Initiatives, in Attracting, Recruiting, Hiring, Retaining, Motivating and Assisting new employees and regular staff)
• Accomplish information systems staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
• Maintain staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities
• Maintain safe and healthy working environment by establishing and enforcing organization standards; adhering to legal regulations
• Sustain information systems results by defining, delivering, and supporting information systems; auditing application of systems
• Assess information systems results by auditing application of systems
• Enhance information systems results by identifying information systems technology opportunities and developing application strategies
• Safeguard assets by planning and implementing disaster recovery and back-up procedures and information security and control structures

Risk Management Manager

Responsibilities:

• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Evaluate employees’ risk awareness and train them when necessary

Senior Information Officer

Responsibilities:

• Acquired how to design, administer and manage grants and contributions programs in the federal government context that facilitated the administering of grants and contributions program with terms and conditions from the Transfer Payment Policy and Service Delivery Process (F415) course
• Recruited, Managed and Supervised a Summer Student Worker (Assessment, Recruitment and Supervision)
• Managed, implemented, administered and control simple service contracts, ensure accountability to the client for project cost, schedule and quality.
• Contributed to the development, implementation and monitoring of the APG’s strategic frameworks, objectives and priorities, with respect to the assigned portfolio.
• Managed and maintained the new APG Information Systems (Contributions)
• Provide information, advice and assistance to senior manager and staff.
• Developed process documentation and delivered training session.

Manager

Responsibilities:

• Conceived, re-modeled, designed, implemented of the CCG Reporting Tool (new management tools) project and offers training session and the administrator of this system.
• Recruited, Managed and Supervised a Summer Student Worker (Assessment, Recruitment and Supervision)
• Solicited, planned, guided all phases of a contract services awarded (obtained)
• Improved ITS computerize reporting models to facilitate ITS decision-making process by aligning with CCG priorities, plans, actual expenditures and performance results with the planning and reporting tool (Financial, Performance and HR information). Developed proper training and documentation
• Planned/developed, collected (directly or indirectly), processed, analyzed, data integrating and/or disseminating and provided planning information for the ITS Business plan with Key information.
• Managed the information system for use in planning and life cycle management of CCG assets
• Collaborated with Capital project managers in various information system for increase efficiency, provided information to them and senior managers with necessary tools for project control
• Lead the development and implementation of ITS Reports, including designing and creating specific reports
• Developed various management reports that tracked financial and human resources information.

Performance Management Manager

Confidential

Responsibilities:

• Supervise team of 2 employees
• Oversee the development and implementation of an agency-wide performance appraisal program and provides advice and recommendations to TRS management and staff
• Oversee the development and implementation of agency core competencies, core values, and key performance measures into performance appraisal system
• Analyze and reports on measurement results
• Provide ongoing oversight and support to ensure that performance measures being used to effectively manage operations identify and manage risks, and effect organizational change
• Develop and conduct presentations and training to agency management and staff on the performance appraisal system
• Provide training to all levels of staff on performance management and systems
• Assist with developing and implementing agency performance improvement plans

Strategic & Business Planning Manager

Confidential

Responsibilities:

• Define and establish strategic planning processes, plans, priorities, capabilities, measures of success, etc
• Behavioral and Leadership Competencies
• Develop and/or maintain strategic roadmap and assigned strategic dashboards/tracking mechanisms
• Manage the timing of inputs/outputs that drive strategic project prioritization
• Identify integrations across the organization that impact the group
• Create and deliver strategic presentations, storyboards, etc tailored for specific audiences
• Coordinate with strategic planning contacts across the organization (including the PMO as a key stakeholder) to develop and execute a holistic strategic planning process
• Establish and maintain strong relationships with supported groups and project teams
• Serve as the escalation point to resolve conflicts on priorities, goals, strategies, resources and key initiatives

Project Officer

Responsibilities:

• Leaded the implementation of the New Investigation Authorities under Bill C-2 of the CPP and OAS acts
• Analysed and evaluated acts/regulations, policies and procedures in regards to investigation
• This Change Management and Public Service Transformation Project of the implementation of the New Investigator Officer positions in HRDC
• Lead the ISP-NHQ National Investigation Initiatives project team
• Managed, implemented, administered and controled service basic contracts
• Leaded the delivery of the IIS national Investigation Officers reference guide (procedures, guidelines and technical explanations) for the.
• Lead & defined the conceptualization and development of the Investigation Information System (IIS) and the development of performance information requirements.
• Assisted in the development of a policy manual (procedures/guidelines) for Investigation Officers
• Planned, coordinated and supervised the activities of a consultant (contractor), summer student and an administrative officer, including an evaluation of their work and contract management.
• Planned, organised and conducted ISP Investigation Officers training sessions for all in the regions
• Evaluate work performance and contract budget management (entry clerk on specific work assignments).
• Defined scope of the database project, organized project plan, select products, developed initial implementation plan and schedule; perform training sessions, periodically review & monitored database performance
• Planned, developed and implemented an Investigation Information System (IIS) and a comprehensive training program for Investigation Officers
• Identified and analysed requirements for resources in the design and development of the IIS
• Contributed to the design of the (IIS), a MS Access database (case management system) which fulfilled both the performance requirements of operational management as well as the functional needs of the investigation officer e.g. identifying best practices, lessons learned, etc.
• Identify current and prospective staffing requirements
• Prepare and post notices and advertisements
• Collect and screen applications
• Contact potential applicants to arrange interviews
• Notify applicants of results of selection process and prepare job offer