SUMMARY

• 8+ years of professional IT experience, including 5+ years of experience and 4x certified in Salesforce.com (SFDC) as a Developer/Administrator/Lightning Developer.
• Participated in End - to-End Product life cycle, including requirements gathering, solution design, development, testing, and implementation.
• Experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
• Involved in different phases of SDLC including Analysis, Design, Development, Implementation, and enhancement of projects in SalesForce.com following Agile (SCRUM) and Waterfall Methodologies.
• Experience in implementing Opportunity Management functionality as part of Sales Cloud.
• Developed Lightning pages/components using the AURA Component framework, Lightning Design System, and Lightning web components (LWC) for both Desktop and Mobile.
• Well Experience in generating custom events and platform events to build the communication between components.
• Experience in Converting the Visual force Pages into Lightning Components and Lightning Web Components (LWC).
• Experience of Customize and using external JavaScript in a Lightning Web Component.
• Surfaced Lightning Web Components in Lightning App Builder, Lightning Experience, and Lightning Application.
• Experience in building reusable Lightning components and using Lightning Framework.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, and lightning connect.
• Good experience in developing salesforce Lightning Apps, Lightning Record pages, and App Page.
• Experience in working with Asynchronous Apex like Future, Batch, Schedule, and Queueable.
• Excellent working knowledge of Apex Controllers, Visual force Pages, and Triggers.
• Created lightning Apps combining lightning design system, lightning App builder, and lightning component features.). Used Salesforce CLI and VS Code to create scratch orgs (SFDX).
• Migrating visual force pages to Lightning Components by analyzing using Lighting Migration manager.
• Implemented various advanced fields like Pick list, Custom Fields, Formula Fields and Field Dependencies, Validation Rules, sharing rules, and security controls.
• Experience with Salesforce Integration using Salesforce Application Program Interface (API) and Middleware. Experience in XML, XML schemas, XSLT standards, XML parsing.
• Implemented Salesforce.com with other internal/external applications using SOAP and REST-based web services.
• Familiar with DevOps tools such as Eclipse, Git, GitHub, Bit Bucket, and UML Modelling and ERD modeling.
• Committed to excellence, self-motivator, quick learner, team player, and a prudent developer with strong problem-solving, analytical skills, and communication skills.

TECHNICAL SKILLS

Salesforce Technologies: Lightning Aura Components, Lightning Web Components (LWC), Visual Force, Apex Classes, Apex Web Services, Apex Triggers, Apex Controllers, Apex Batch Jobs, Apex Queueable Jobs, SOQL & SOSL Queries, APEX REST.

Tools: Objects, Workflows, Approvals, Formulas, Automation, Validation Rules, Relationships, Page Layouts, Email Templates, Roles & Profiles, Reports & Dashboards, Security and sharing rules, AppExchange, Apex Data Loader Salesforce Platform (Sandbox-Configuration type) Data Security User Management, Process Builder, Flow Builder Workflows Approval Processes App Builder, Lightning Experience Customization Actions, Profiles, Roles, Email to Case, Web to Case Chatter, Email Templates, Schema Builder, Escalation Rules, Sharing Rules Assignment Rules Platform Events.

Programming Languages: Java, JavaScript, HTML, XML, DHTML, C, C++.

Web Technologies: HTML, CSS, XML, JSON, SOAP.

Version Control System: Bitbucket, GITHUB.

IDE: Notepad++, Visual Studio.

PROFESSIONAL EXPERIENCE

Confidential, IN

Salesforce Lightning Developer

Responsibilities:

• Involved in the requirement gathering, implementing the new case process (Sales Cloud) redesign, and enforcing best practices like refactoring the existing code base and providing inputs.
• Added Lightning Component to Lightning Pages and Record Pages using Lightning App Builder.
• Worked on creating Lightning Pages Inside Lightning Community Builder.Developed various Lightning Web Components (LWC) for UI applications for both Mobile and Desktop. Used Custom CSS, HTML, JavaScript, and Query.
• Implemented the Opportunity Management functionality as part of Sales Cloud for Opportunity Creation through Internal Sales Involvement, Opportunity Creation through Accounts, Opportunity creation through Lead Conversion, and Auto-Renewal Opportunity.
• Worked on Agile methodology, Scrum Methodology, and Test-driven development.
• Created many Lightning Web Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Developed Lightning Web components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Maintained the communication between child to parent and parent to child in LWC.
• Implement event-based communication between lightning Web components using Component, Application events, and Platform events.
• Created a Custom Content Layout for Salesforce Communities using Lightning Web Components (LWC).
• Designed, developed, and deployed Apex Classes, Triggers, and packages for various functional needs in the application.
• Performed Salesforce.com configuration activities creating Users, Roles, Profiles, Organization Wide Defaults, Permission Sets, Public Groups, Queues, security, and sharing rules.
• Designed and deployed Custom tabs, validation rules, Approval Processes, and Auto-Response Rules for automating business logic.
• Worked extensively on Process Builders, workflow, Validation Rules, Profiles, Roles, Page Layouts, Email services, and Sharing Rules to drive Key Business decisions.
• Customized Marketing application to create web to lead forms, Campaign lead forms, assign tasks and manage workflows.
• Preparation of Outbound Change set for the Deployment and ensuring all the pre-deployment and post-Deployment tasks are documented.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Proficient in working with VS Code and Force.com Plug-in for writing business logic in Apex programming language.
• Performed data migration and Data Validation using Informatica on demand and data loading using Data Loader and Import Wizard.
• Worked Extensively on Integrations to connect with External Systems using SOAP API and REST API. Also Worked on Web Services to expose the Salesforce data to External Systems.
• Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.
• Worked on JIRA tool for creating Stories and Sprint Planning and to work on Backlog Stories.
• Used Jenkins for Continuous Integration and Continuous Delivery (CI/CD) with Salesforce DX (SFDX) and Salesforce CLI. Working with Git and GitLab as the version control repository to Push and Pull the requests.

Environment: Salesforce.com Platform, Sales, Service, Lightning Web Components (LWC), Lightning Components, Experience Cloud, SOQL, SOSL, Force.com IDE plug-in, Lightning Framework, Asynchronous Apex, CI/CD, GitLab, reports, Dashboards, VS code.

Confidential, CA

Salesforce Admin/Developer

Responsibilities:

• Created Custom Profiles, Roles, Public groups, and Sharing Rules to restrict data access.
• Created Page Layouts for various profiles and established field-level security.
• Involved in gathering, analyzing, and documenting business requirements. Participated in daily Agile/Scrum Meetings, bug review meetings, design review meetings, and use case specifications using Unified Modeling Language (UML).
• Developed various Custom Objects, Tabs, Fields, Page layouts, Search Layouts, Validation Rules, Workflows, Process Builders, and Flows
• Managed User Accounts and Account Security, including new user account creation, Profile, and Role Management, Sharing Rules, Security Controls, Validation Rules, and Duplication Rules.
• Worked with salesforce system administrators and support teams for critical application production issues troubleshooting.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events, and Tasks.
• Worked on Force.com. Managed packages and wrote the extended functionalities to meet business requirements.
• Worked on Apex Triggers, and Apex Classes, involved in querying salesforce tables using SOQL & SOSL using Force.com Explorer.
• Developed Future methods, Apex batch jobs, and Queueable Classes (Asynchronous Apex) to auto-archive spam cases and back up relevant cases.
• Used field-level security along with page layouts to manage access to certain fields. Also configured Sharing Rules.
• Developed several Custom Reports and Dashboards to better assist managers and report folders to provide accessibility to appropriate personnel.
• Implemented Service Cloud for customer service, including the configuration of email to case, case assignment rules, managed migration, and release of Service Cloud.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and websites. Also consumed web services of External Systems.
• Handled deployments using Copado DevOps App Exchange app.
• Used a Sandbox for testing and migrated the code to the Deployment instance after testing.
• Used Data Loader for Data Management in Force.com platform.
• Used the Sandbox for UAT and deployed the Metadata changes to the Production instance after UAT using change sets, Workbench (XML Packages).
• Worked on creating Test Classes for the Custom codes in the system and deployed them to production to satisfy code coverage.
• Monitored performance and provided responsive action to issues, maintaining high-level internal customer satisfaction through the successful resolution of customer requests/issues/change requests.
• Skilled in integrating Salesforce with external Master data using SOAP and REST API.

Environment: SaleForce.com platform, Visual Force Pages, Data Loader, HTML, JavaScript, Sandbox data loading, and Froce.com Eclipse IDE,Apex Triggers, XML, Workflows, Process Builder, Sharing Rules.

Confidential

Salesforce Administrator

Responsibilities:

• Prepared project proposals, project schedules, costing, and pertinent documentation for the project such as Business Requirement Document and System’s Functional and Technical specifications.
• Developed various Custom Objects, Tabs, Components, and Visual Force Pages and Controllers.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Managed User Accounts and Account Security, including new user account creation, Profile, and Role Management, Sharing Rules, Security Controls, Validation Rules, and Duplication Rules.
• Created Custom Email Templates as part of sending Alerts to users based on the business requirement. Assisted AppExchange in referring to several customized Apps.
• Created custom report types and dashboards.
• Designed Custom tabs, Approval Processes, and Auto-Response Rules for automating business logic.
• Implemented case management process and configured the Case and Solution object on the service cloud as per business need, capturing cases from websites and emails.
• Created users, roles, and public groups and implemented sharing rules to provide appropriate access to data.
• Worked with standard salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Campaigns, etc.
• Created Workflow Rules, Approval processes on various objects to automate actions Email Alert, Field Update, Creating a task, outbound messaging, and time-dependent actions.
• Created summary reports, matrix reports, and dashboards.
• Customized Leads by creating a Lead process for various groups, assignment rules, web-to-lead, and custom lead conversion
• Imported data from excel sheets to Leads, Accounts, Candidates, Recruiters, Contacts, and Projects using Import Wizard, and Data Loader.
• Created page layouts, and search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created Web-to-Lead (Sales Cloud), Web-to-Case, and Email-to-Case (Service Cloud).
• Created change set and deployed the data from sandbox to production instance after testing.
• Created Solution design, Data org foundation, and Salesforce user training document.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Environment: Salesforce.com Platform, Workflow, Approvals, Reports, Dashboards, Custom Objects, Tabs, Email Service, Field Level Security, Data Loader, Agile, Sandbox.

Confidential

Web Developer

Responsibilities:

• clients using TeamSite, Live Site, Open Deploy, and Data Deploy.
• Built solutions to build Static websites using Site Publisher. Developed Site Publisher Components, Templates, Externals.
• Active participation in user requirements and technical design phases of the project.
• Built Forms Publisher templates (DCTs & TPLs), deployment configurations, and workflows.
• Worked Extensively on HTML, JavaScript, jQuery, and CSS.
• Developed Custom Applications with JavaScript, HTML, XML, CSS.
• Developed a content deploy workflow that seamlessly handles end-to-end processing of the content creation, routing for approval, and deployments to dev, stage, and production environments.
• Followed the best practices and standards for accessibility and cross-browser compatibility.
• Collected feedback from design and technical staff on website development needs.

Confidential

Intern Programmer Analyst

Responsibilities:

• Involved in implementing applications using Spring MVC framework, developed core validations and core business logic implementation.
• Developed Servlets, J2EE, Dynamic pages using JSP.
• Developed use cases using Rational Rose based on the requirements
• Used Eclipse IDE and was involved in the development of various Hibernate mapping files; XML configuration, EJB for abstracting business logic, and providing dependency injection in Spring.
• Involved in Agile development process based on iterative development
• Applied spring framework on the whole application, Designed and developed views, controller, and model components.
• Hands-on experience in the Installation/Configuration/Administration of J2EE applications.
• Extensively used JDBC and Hibernate to communicate with the SQL database.
• Used Hibernate in the persistence tier to connect with the database and hibernate framework to retrieve the data from the database
• Developed user access module using JSPs, Servlets, and MVC framework and used Java Script for Client-Side Validation. Developed stored procedures and SQL queries for the application.
• Involved in unit testing support after getting issues in the code and used SVN as version control.