SUMMARY

• Over 9 years of experience in all phases of Project & Product development life cycle that includes System Study, Analysis, Design, Development, Integration, Testing, Deployment, Maintenance, Re - Engineering, and Documentation
• Over 7 years’ experience in IBM Tririga Platform 3.x and Application 10.x, Enterprise Asset Management - Maximo versions 6x, 7x, and CCMDB 7.1 Technical and Functional.
• Installation and Configuration of Maximo Vs. 6.1, 6.2.1, 6.2.3, 7.1, 7.2, 7.5
• Experience in installation and configuration of Websphere and Weblogic application server.
• Experience with Oracle 9g, 10g, 11g, 12c,MS SQL database and DB2.
• Develop and maintain productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
• Develop reports for user adoption rate to present to senior level management to discuss implementing new processes or reviewing existing processes.
• Requirements gathering and analysis for generating use cases.
• Research vendors for pricing, equipment availability and staffing.
• Management of both user and account data entry by inputting, reviewing, and updating information on multiple databases. Systems including IBM Tririga and AirWatch MDM.
• Lead in project kick-off meetings, defining project objectives and scope, tracked risks, assumptions, and managed detailed project schedules
• Conduct regular meetings, facilitating communications, ensuring coordination, and cooperation among team members
• Implementation of several COTS products as well as in-house developed applications. Which include, IBM Tririga mobile app upgrade, IBM Tririga uniform and equipment manager, IBM Tririga facility inspector mobile app, and IBM Tririga reimbursement system
• Experience using JIRA to track our issues with developers during development, user testing, and deployment. • Managed account creation and setup of new employees, contractors, interns, etc., within IBM Tririga, Parking system, Visitor Account Management System, as well as others
• Establishing customer expectations of project scope, deliverables, procedures for project communications and dissemination of information for team members.
• Experienced Project Management in running systems after projects have been completed. To include systems such as; parking reservation system, visitor count management, uniform tracking, reimbursement

PROFESSIONAL EXPERIENCE:

Confidential

TRIRIGA Architect

Responsibilities:

• Lead the development of TRIRIGA architectural designs by employing accepted design methods, patterns, and best practices
• Provide leadership and guidance support to junior and offshore teams
• Perform impact analysis for the deployments identifying gaps and proposing changes in process and environment to support the TRIRIGA deployment
• Build navigation and design portals for defined roles utilizing tools Form Builder and Data Modeler
• Responsible for developing Workflows and configured based upon multiple input fields and user data, Workflows ranging from simply to complex
• Configuring system GUI’s with optional fields, locator queries, to support multiple forms based upon workflow and security
• Responsible for developing BIRT reports, customize can reports per customer requirements
• Build and design management KPIs and charts and dashboards for several operations
• Conducts data mapping and data migration from external and legacy systems into TRIRIGA
• Prepare all project associated documentation including Functional and Technical requirements documentation
• Performs software quality assurance, all testing phases from System Testing to Assisting the business with UAT Testing, and preparing all documentation
• Manage and Track defects and their resolution during the QA phase of the project
• Perform all administration and support tasks from Application Server to the Database Server layers leveraging recommended best practices recommended by Vendor - IBM
• Interact with Vendor - IBM, opening and following up on PMRs, fixes and patches for solutions provided
• Prepare training materials and perform in-person or phone training to business
• Work closely, on a monthly basis, with members of the senior leadership team in the Corporate functional area to understand critical business drivers behind financial forecasts and actual performance

Confidential

TRIRIGA Administrator/MAXIMO SME

Responsibilities:

• Execute test scripts and collect results for reporting purposes
• Write up defects with applicable supporting evidence of defect
• Actively participate in team discussions
• Test web applications and mobile device applications thoroughly
• Participate in design workshops
• SME for the technical delivery of Maximo 7.5 functionality around Work Management, Facility and Preventative Maintenance, Portfolio and Inventory and Material Management using full implementation of SDLC methodology
• Responsible for defining and setting structures for common data standards enterprise wide
• Perform impact analysis on the deployments identifying gaps and proposing changes in process and environments to support the sustain capability
• Implemented and supported IBM TRIRIGA 10.3 modules, including, Facilities and Operations Management, Space Planning and Lease Administration
• Performed application enhanced on the TRIRIGA utilizing Form Builder and Data Modeler
• Administered both IBM Maximo and TRIRIGA WebSphere application servers
• Experience and/or knowledge of the Autodesk Product Suite is helpful. This includes Revit, AutoCAD, 3DS Max and Document Management/collaboration
• Involved in the upgrade process from Maximo version 5.2 and 7.5
• Data Extraction and Transform using Informatica
• Data Migration and Conversion from legacy systems into Maximo and TRIRIGA and utilizing MIF, Data Connector and SQL Scripts as needed
• Technical resources for integration discussions between Maximo 7.5 with SAP ECC/MM
• Configured Maximo Integration Framework (MIF), Integration Endpoints, Crontasks, Integration External Systems, JMS messaging queues for both inbound and outbound messages
• Configure JMS queues to ensure efficiency in error handling and prevention of performance degradation
• Monitored and managed MIF integration xml error files to identify resolutions for failed transactions in the integration between MAXIMO with SAP
• Liaison between business process owners to gather requirements for reporting needs.
• Designed and Developed custom BIRT reports per requirements gathered
• Tests custom and enhanced applications
• Sound knowledge of different phases of Software Development Lifecycle (SDLC). Have been a part of team visiting client sites to gather requirements and off shoring.
• Good knowledge in Core Java and Object Oriented Concepts.
• Conversant with J2EE Design Patterns.
• Good experience and knowledge in applying design patterns. Implemented MVC, Singleton, Business Delegate Design patterns
• Good knowledge in OOA (Object Oriented Architecture) and GAP analysis and design.
• Extensively worked on J2EE technologies, including Servlets, JSP, JNDI, XML and EJB.
• Good experience with Hibernate, Struts2, JSF and Spring Framework
• Experience on database tools like TOAD, SQL Developer.
• Experience with the WebLogic, Web sphere Application server, JBoss and Apache Tomcat Web Server, Oracle 9ias.
• Experience in using Integrated Development Environment (IDE) like RAD, Eclipse3.0 and JDeveloper
• Integration of Maximo to common ERP and other systems.
• Data migration, data loading and reporting.
• Maximo customizations using Java
• Functional, technical, administration, support and testing in MAXIMO 7.1; and 7.5
• Developed MAXIMO Workflow for email notification and approval process for Purchasing
• Configuration of workflow within the MAXIMO/Tivoli Service Management system
• Upgrade MAXIMO V6.2.5 to V7.5.3
• Configuring the upgraded MAXIMO release 7.5 to fit the client need
• Converting actuate report to birt report
• Verify and validate existing user functionality, modifying reports, configure screens and database to display correct data values as needed
• Configuring and administering WebSphere MAXIMO server V8.5 and compiling and deploying MAXIMO ear files in the application server MAXIMO
• Apply all current software patches as needed
• Created custom Java application to approve Purchasing records in MAXIMO using the MAXIMO Business Objects (MBOs) and the MAXIMO Enterprise Adapter (MEA)
• Database development and data integration projects
• Training for MAXIMO end users

Confidential

MAXIMO Developer/Admin

Responsibilities:

• Customize the Maximo application using its Application Designer tools.
• Involved in Database configuration, modified application and field settings.
• Produce detailed design documentation for all configuration Changes.
• Implement Configuration changes to Different Environment. Development -Test - Production Environment.
• Proficiency using Maximo Application Designer, Database Configuration, Workflow Designer, and Escalation tools
• Perform configurations and development of Maximo7.1 Objects, Attributes, and Presentations.
• Analyze production system to determine root causes for user’s problems as well as solve break fix issues.
• Involved in Maximo Production support including Analysis, Design, Configuration and Troubleshooting of Maximo application.
• Test and verify the performance of individual modules.
• Configure MAXIMO to support: Service Requests, Asset Management, Work Order Management, and Preventive Maintenance.
• Conducted testing of system enhancements, modifications, application updates, fixes, and upgrades to ensure software meets vendor and client specifications.
• Troubleshoot and fix the day to day defects (ServiceNow) assigned and migrated them to Test environment.
• Tailored various modules using DB configuration and XML application, Definition for column size, looks up menus, and field addition
• Customize, Design Custom Applications (Leak Management Application).
• Identified and developed specifications for required system configuration and/or reporting changes, perform test, and implement identified system updates.
• Cloned Applications Configurations and Development for Deployment Purposes.
• Development of Field Control, Field Security, Dynamic Value Lists, Crossover Domains, Table Domains, ALN Domains,
• Coordinate with other remote teams in Project to Implement and Deploying changes to Production Environment.
• Ensured all changes meet business approval and change management requirements.
• Established Key Performance Indicators (KPI) for Maximo 7.1 from department metrics.
• Building and Deployment of Maximo EAR files.
• Performed both unit and Quality assurance test
• Test solutions on a functional and technical level.

Confidential, Washington, DC

Sr Business/Data Analyst Jan 2007 to Jan 2009

• Manage multiple technical environments and support the development and testing processes
• Works as planner assisting technical staff in planning and documenting implementation of major applications and hardware
• Developer with a focus on database development and data integration projects
• Installation and configurations of MAXIMO, Oracle, WebSphere, and reporting tools on structured MAXIMO cluster environment. Utilizing WebSphere as an application server to monitor MAXIMO system performance, troubleshooting, compiling, configuring and deploying MAXIMO ear files
• Technical Support: Analyzed and resolved a significant back-log of MAXIMO application and data issues using front and back-end techniques.
• Back-end Data Updates: Developed PL/SQL scripts to update data through the back-end to correct System issues as well as to load mass data into MAXIMO, e.g. Equipment/Assets and Locations data.
• Management Information Reporting: Developed various departmental reports using Oracle SQL Developer. Troubleshoot and resolved issues with MAXIMO reports developed in Actuate 7.
• Data Mapping and Migration: Participated in the MAXIMO 5.2 to MAXIMO 7.1 upgrade / migration by conducting Database as well as Application screen mapping and Migration.

Confidential . Washington, DC

Sr Business/ IT Systems AnalystJun 2005 to Dec 2006

• Participate in several aspects of the software development life cycle, from the initial gathering of requirements to final testing of the solution.
• Gather requirements from clients to write functional/technical specifications. Define use cases and conduct research/analysis to support product development process.
• Generate internal and client facing documents that include mockups or wireframes of proposed functionality.
• Write detailed description of user needs and program functions required to develop or modify systems.
• Research and analyze projects for new features and modifications to existing features based on system requirements for local government software solutions.
• Collaborate with the client, as well as with internal teams to ensure the client’s needs are understood.
• Review documentation for other internal teams including development teams and technical writing.
• Assist in the research of open support issues and resolving conflicts in documentation and functionality.
• Ensure that analysis and design projects stay within the defined scope, budget and timeline.
• Participate in reviewing and improving internal processes.
• Perform other job-related duties and responsibilities as may be assigned from time to time
• Confidential, Oregon. Portland, OR

  Sr Business Process Analyst Jun 2003 to Jun 2005

• Responsible for suggesting and tracking continuous improvement initiatives associated with the Finance Department, and other areas as required.
• Provide project management and systems expertise.
• Manage and lead business process improvement initiatives including design, documentation, training, and implementation based on project specific requirements. Administer and maintain the company’s financial systems and related documentation.
• Document workflow and make appropriate recommendations that positively impact operational effectiveness.
• Manage the development and implementation of reports and analysis:
• Support the ad-hoc reporting needs of the finance team by helping to identify, design and implement required reports.
• Track trends in all key process areas.
• Lead the benchmarking process by evaluating areas of opportunity and creating plans to achieve increased performance, productivity and effectiveness in services provided.
• Prepare statistical analysis as requested.
• Support the Finance team with their reporting requirements to ensure accurate and timely reporting to all levels of the organization.
• Work with functional managers to establish performance KPIs and reporting across relevant measures and systems
• Provide training, documentation, and guidance to management, accounting personnel, and operations personnel, as needed.
• Executes objectives, policies, plans, and systems:
• Assist Executive Management as necessary in the formulation of company policy and procedures that establish management oversight and financial objectives.
• Develop departmental objectives, policies, and plans to advance the company’s overall strategies and goals.
• Manage multiple complex projects and initiatives, including system integrations, within a highly dynamic, cross-functional environment.
• Act as a liaison between developers and users by identifying user requirements and translating functional requirements into usable technical specifications for programmers and developers.
• Serve as the Microsoft Dynamics AX System Administrator; oversees system users and ensures functionality for core financials, fixed assets, project management and accounting modules.
• Make and assume other duties and responsibilities required or assigned by management.