SUMMARY

• Salesforce Certified Professional with 9 years of IT experience including 7 years of experience in Salesforce.com and Force.com working extensively on configuration, customization, integration, communities, and lightning migration from classic, lightning component development using lightning design system.
• 2 Years of experience in Java / J2EE Developer role.
• Remarkable experience in project life cycle management, excellent configuration skills, familiarity with administration and security controls, and amazing ability to aid technical team members, developers and support teams, outstanding expertise in troubleshooting and superior communication skills.
• Good knowledge of Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers, and Controller Extensions and lightning components.
• Built Customized Lightning components replacing the existing ones; using JavaScript on the client - side and Apex on the server-side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Involved in building Lightning web Components Apps to provide better and more interactive interfaces to end-users, which helps in Sales enhancements.
• Created multiple Lightning web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.
• Worked in developing various lightning web components, events, and Applications
• Experience in Force.com Apex Classes, Apex triggers Integration, Visual force, and Force.com API. Development using custom lightning web components (Aura and LWC).
• Extensively worked on the lightning web components (LWC).
• Worked on Service console Lightning application which contains multiple numbers of Lightning web components (LWC).
• Developed multiple numbers of Lightning web components (LWC) regarding the service case console page.
• Worked on advanced JavaScript and HTML elements for developing the LWC components.
• Migrating aura components to Lightning Web Components.
• Developed single lightning page Lightning Web Components using a publish-subscribe pattern to communicate between components.
• Created Lightning components of the Case Record Page (Email templates, Case close templates, Compact Views).
• I configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data intoLightningExperience. Tested theLightningcomponents.
• Developed Lightning Component Framework and built Lightning component using aura framework.
• Involved in creating the Tabs, Links and Visual Force pages to configure the application in Salesforce, Managing and Executing queries in SOSL/SOQL.
• Worked on designing SOAP/REST APIs integration architecture to provide the programming interface to interact with Force.com and External systems.
• Worked with Apex Data Loader tool to migrate and update the data from External data base.
• Worked with APTTUS CPQ on Product Configuration, Pricing Configuration with some advanced functionality of SFDC.
• Worked on Salesforce CPQ pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule.
• Good knowledge in automating business with Lead and Case Assignment rules based on different criteria.
• Experienced in Business Requirements definitions and Analysis, translating the complex business needs into clear and concise Business Requirements Documents (BRD) and Functional Requirements Documents.
• Possess Comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, and Case Management and worked on Sales cloud, Service cloud, marketing cloud.
• Experience in implementing Enterprise applications using Java/J2EE, JSP, Servlets, JDBC, Web Services,
• JavaScript, HTML and XML.
• Created team specific agile process flow in JIRA to move tasks from one activity to another.
• Experience in using JIRA for issue tracking issues.
• Strong knowledge and working experience with software Development Life Cycle Methodologies Agile, Scrum.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL and Visualforce (Page, Component & Controllers), Field service lightning.

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in

Programming Languages: Java, C, C++, VB, APEX and UML

Java/J2EE/Web Technologies: J2EE, JSP, JDBC, RMI, Applet, Java Script, XML, XSLT, DTD, XML Schema, HTML, DHTML, Shell Scripts and Web service

Database: MS SQL Server and MySQL

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in

Tools: MS Visual Source Safe, HTML Dream weaver, Microsoft Project, Sub Version and MS Visio

Platforms: UNIX and Windows (NT/2000/XP/Vista/7)

PROFESSIONAL EXPERIENCE

Salesforce Lightning Developer

Confidential, Memphis, Tennessee

Responsibilities:

• Responsible for requirements gathering from business users and prepare technical requirement specification document Implemented Agile Methodologies in developing SDLC.
• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Created Lightning components of the Case Record Page (Email templates, Case close templates, Compact Views).
• Has evaluated complete Readiness report provided by Salesforce and redid the work in Lightning Sandbox and made sure everything is working.
• Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Web Components for a small set of users within the organization.
• Created multiple Lightning web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning web component look and feel better.
• Built customized Lightning web components replacing the existing ones, using JavaScript on the client-side and Apex on the server-side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• Replaced all the JavaScript buttons with Quick Actions or Lightning web Components in Lightning.
• Extensively worked on the lightning web components (LWC).
• Created Service console Lightning application which contains multiple numbers of Lightning web components (LWC).
• Worked multiple numbers of Lightning web components (LWC) regarding the service case console page.
• Worked on advanced JavaScript and HTML elements for developing the LWC components.
• Migrating aura components to Lightning Web Components.
• Developed single lightning page Lightning Web Components using a publish-subscribe pattern to communicate between components.
• Migrated from Partner Portal to Salesforce Community to enhance rich, responsive, mobile-ready Lightning solution designed with channel sales and marketing workflows in mind.
• Designed and developed apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in application.
• Worked on writing Apex Triggers Apex Classes, Batch Apex and Scheduled Apex.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Design, develop and implement solutions for Apttus CPQ system deployed on Salesforce platform.
• Developed Quote documents using X-Author for word, also developed customized login screen for community user and functionality to redirect user from Salesforce to Apttus CPQ Quote creation using APTTUS API's, Apex, Visual force and Triggers.
• Implemented Single Sign-On with SAML on force.com.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: Salesforce.com Platform, Sales cloud, Service cloud, Apex language, Apex Custom Controllers, Visual force pages, Data Loader, HTML, Workflows, Approvals, Reports, Custom-Objects, Security Controls, SOQL, SOSL, Apttus CPQ (Configure Price Quote), Integration, Force.com Platform (Sandbox and production), Force.com IDE Agile, Scrum.

Salesforce Developer

Confidential, Austin, TX

Responsibilities:

• Customized Company Profile, Security Controls and Communication Templates of organization as per organization requirements.
• Developed Case Assignment Rules, Escalation Rule, Auto Response Rules, Email to Case, Web to Case.
• Created Workflow Rules, Workflow actions and time dependent actions.
• Configured Validation Rules based on business requirement.
• Implemented pick lists, dependent pick lists, lookup, and master detail relationships.
• Modified Apex Class, Apex Test Methods, Triggers ad Visualforce Pages.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API's and displayed within lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes Lightning component look and feel better.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Updated APEX Controller and Helper functions regularly making Component Context Aware as per business requirement.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Tested apps by appending multiple components to Lightning Application thereby deployed Applications from Sandbox to Production.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of application using platform database objects.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App- exchange applications.
• Experience in complex handling APTTUS - Configure, Quote and Contract management application.
• Implemented and maintained Salesforce Service Cloud and Sales Cloud.
• Built custom solutions with Apex and Visual Force, which support most critical processes and workflows at Hilton.
• Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with emphasis on Service Cloud solutions.
• Implemented Salesforce Development Cycle covering extensively in Sales Cloud, Service Cloud and Call Center.
• Developed various Custom Reports and deployed them for different business user levels.
• Analyzing and customizing applications according to Client Requirements.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Web Services, WSDL, Sandbox, Oracle, Window.

Salesforce Developer

Confidential, Appleton, Wisconsin

Responsibilities:

• Worked with user group for Requirement gathering throughout Planning and Implementation.
• Worked on various sales force objects like Accounts, Opportunities, Products and Reports.
• Created profiles and implemented Object level, Field level and Record level security.
• Created Custom labels and used them in validation rules to parameterize validation rules.
• Created record types and page layouts and assigned page layouts to record types.
• Created custom report types and generated report using report types.
• Developed various custom objects, tabs, components, visual force pages and controllers.
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to visual pages.
• Created Visual Force Mail templates and Automated Email Process to send installation instructions to new and existing customers.
• Developed various Apex classes, Controller classes and Apex triggers for various functional needs in application.
• Created Apex web services which are consumed by backend systems using OAuth.
• Created cases by performing DML operation using Salesforce API's.
• Integrated web services by generating necessary stubs from WSDL files for extracting data from other systems.
• Implemented Data Loader through Command Line Interface to extract data from database.
• Created custom business calendar and used it in triggers to calculate due dates.
• Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.
• Worked on designing of Test plans, Test scenarios and Test case for integration and performed user acceptance testing Writing Unit Test scripts for test cov6erage.
• Written test classes with extensive test coverage to test various scenarios and to cover code coverage of minimum 85%.

Environment: Salesforce.com, Sales cloud, Apex classes, controllers, Visualforce, HTML5, JavaScript, Web Services, WSDL, Data Loader, UAT.

Salesforce Developer/Administrator

Confidential - Dublin, OH

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized apps to match functional needs of organization.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field- Level security and configured their sharing settings.
• Data migration to Salesforce using Data Loader.
• Queried Salesforce database using SOQL SOSL queries using work bench.
• Involved in analysis of functional and technical requirements created custom objects, formula fields, lookup, and master-detail relationships.
• Involved in Setting up Sales Cloud Queues, web-to-lead setup, lead conversion mappings, assignment rules, auto response rules etc.).
• Created Workflow Rules, Validation Rules, Record Types, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Also created various profiles and configured permissions based on organizational hierarchy and created public groups.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to case team members.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Worked on making minor enhancements to SFDC application required by business users from time to time.
• Worked with developers to modify Visualforce Pages, Apex Classes, Apex Test Methods and Triggers.
• Involved in SFDC application support for business users.
• Advised sales and support team on efficient utilizing of Salesforce.
• Analyzed different business reports and guided team on deployment and customization of those reports in Salesforce.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, MySQL, Reports, Workflow & Approvals, Web Services, Sandbox.

Java Developer

Confidential

Responsibilities:

• Involved in design, development, Object Oriented Analysis and testing the application.
• Developed the applications following Agile Scrum, participated in daily stand-ups, Kickoffs and used JIRA for project management.
• Front end development using HTML, Java Script, and CSS.
• Used J2EE technologies like JSP, EJB and JDBC to develop business modules in the applications.
• Developed web Servlets using JSP, JDBC for processing the data on the server.
• Worked with core java by resolved data, application and connectivity issues related to java program functionality.
• Implemented Form classes, Action classes for the entire application domain module using Struts framework.
• Wrote EJB for fetching module information from database.
• Implemented the backend business logic with EJB.
• Designed and Developed Web Services using WSDL, SOAP to communicate to the other modules.
• Configured the Hibernate configuration files to persist the data to the Oracle 9i Database.
• Designed a proper XML Schema generalized for all the rules designed by the company.
• Used JDBC for communicating with MySQL database. Created& implemented SQL queries, Stored Procedures, triggers for retrieving the data from database.
• Analyzed Use Case Diagrams and created various UML Diagrams such as class and sequence diagrams.
• Involved in configuration management setup using CVS repository and build management using ANT.
• Performed unit testing using Junit, system testing and integration testing.

Environment: HTML, CSS, Java Script, XML, JAX-WS, Core Java, EJB, Struts, Servlets, JDK, JDBC, MYSQL, Stored Procedures, PL/SQL, Triggers, Linux, SOAP, JBoss, Junit, Sub Version and Eclipse.