SUMMARY

• Around 11 Years of extensive experience in Kronos Workforce Central with Financial Services, Healthcare and Telecom Clients for business analysis, documentation, software configuration, testing and deployment as well as implementing, upgrading, and maintaining Kronos forecasting and scheduling.
• Experience including implementation of Kronos Workforce Central (WFC), Kronos Workforce Management (WFM) Timekeeper, Scheduler, Accruals, HR, Payroll, Paycode, Payrolls and Pay Rules.
• Expert with all versions of Kronos Workforce Central Versions up to Version 8.1.
• Vast experience in Kronos Configuration and Support of all modules (WFSO - Workforce Scheduling and Forecasting, now known as WFS-Workforce Scheduling), time & attendance (work rules, pay rules, holiday configuration, display/access profiles).
• Experience Connect/Workforce Integration Manager, Workforce Scheduling, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Responsibilities include support, analysis, change management, and implementation across the core WFC, Time & attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.3 to 8.0 environments.
• Lead project teams of 9 Kronos Analyst/Consultants in integrating application, which is directly integrated to Kronos using APIs.
• Expertise with Time Card Management, Employee Accrual Maintenance, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
• Expert in Workforce Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting, Workflow Design.
• Manage a team of 9 BA and Consultants for data using WIM and Kronos Connect in different interfaces platform (ADP, PEOPLESOFT).
• Extensively worked on Data Integration tools like Connect & WIM and versed in Integration of systems between HRMS and various Payroll systems.
• Strong knowledge of Work Rules, Labor Forecasting, HRMS, Workforce Integration Manager and Workforce Scheduler.
• Kronos Versions v. 8.1, Kronos WFC. v. 5.x-8.1
• Experience in Upgradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.1
• Expert with Kronos Workforce Central Versions 5.0, 5.1, 5.2 and 6.0, 6.1, 6.2., 7.1, Kronos Versions v. 8.1, Kronos WFC. v. 5.x-8.1.
• Familiar with WFC Version 6.0. 6.1, 7.0 7.2/7.3 cloud solution, Provide virtual support to new and existing Kronos clients. Keep Integration Manager look up tables up to date after new rules have been added to the Kronos system, and to maintain Kronos Interface lookup tables.
• Expensive knowledge of BizTalk, Kronos WFC Architecture and Technology support including SQL Server database support
• Create Interfaces using Connect application to communicate between HR/Payroll applications.
• Utilized Kronos analytics to run close to real time reports with hours and dollar amounts to confirm correct expense account was charged as well as implementation experience of Kronos Time & Attendance v 7.3.
• Strong working knowledge of SQL and also hands on experience in configuration of Kronos 4500 clocks.
• Managed a team of people in creating Kronos Connect interfaces using XML and API to Import employees.
• Configuration and implementation of Kronos WFC designed to enhance clients functionality and end user productivity
• Hands-on experience implementing and configuring various Time & Attendance Installations utilizing applications, which include: KRONOS Workforce Central v6.0, 6.1, 7.0, 8,0 Stromberg, ADP ETime, Kronos Mobile & RealTime Software products. Also experience working on Kronos mobile application.
• Configuration and testing of Paycodes, Paycode Profiles, Payrules, Workrules, Combination Rules, Paycode Distribution, Labor Levels, Labor Level Entries, Labor Level Sets, Wage Profiles, Hyperfinds, Query Manager, Navigator, GDAP's, Accrual and Accrual profiles.

TECHNICAL SKILLS

Technical Skills: Kronos Skills Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday & Overtime, Access Profiles, Display Profiles, Accruals

Workforce management Tools: Kronos Skills Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday & Overtime, Access Profiles, Display Profiles, Accruals

Methodologies: SDLC, Waterfall model, V-model, Agile-Scrum, SWOT

Technologies: XPATH, CSS, JavaScript, HTML, REST, XML, Bootstrap, Kronos

Operating Systems: Windows, Mac, Linux

Testing System testing: Functional, Integration Testing, Unit Testing, Database, UI/UX, API, Browser Compatibility Testing

Testing Tools: Selenium, Web Services Testing

Defect Tracking Tools: HP QC, RALLY, HP ALM, Remedy, Service Now

Design Tools: Axure RP Continuous Integration & Other Tools JIRA, Eclipse, aGIT

PROFESSIONAL EXPERIENCE

Lead Kronos Consultant

Confidential, Arlington Heights, Illinois

Responsibilities:

• As a Kronos Consultant, I worked on implementing all building blocks of the Workforce Time & Attendance module as well configure the web server and app servers for the Kronos environment.
• Lead Kronos upgradation project, Kronos 7.0 to Kronos 8.0 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM (Workforce Integration Manager) and the whole Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll).
• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V8.0 to include attendance and leave modules.
• Provide advanced functional support and system analysis for installed Kronos applications.
• Performed parallel and end to end testing to validate configuration processes for HR, payroll, and benefits transactions.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock.
• Sole responsible for testing KRONOS 8.1.13 (Workforce Timekeeper, Time & Attendance, Scheduling, Absence Management, Telestaff) timekeeping and workforce management system.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Involved in the production support activities for Kronos application in Time & attendance, Absence management and Accruals modules.
• Configure, maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for full cycle implementation of Kronos v 8.1.13 and created and modified configuration setup including but not limited to access profile, payrules, scheduler and advanced scheduler.
• Maintaining Kronos WFC 8.1.13, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central configuration, Internal-WF Accrual core concepts and configuration.
• Maintain the flow of data between WDM and Workforce Central.
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance.
• Drives sales by strategic placement of goods through JDA Allocation Systems and forecasts warehouse quantities based on sales history and demand.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports.
• Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper- finds, and basic Accruals in current Kronos application.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Customizing payrules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for process to reduce/eliminate errors in employee paycheck.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Performed software upgrades to Kronos multiple time clocks and maintained Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR.
• Ensures HR files and records are in accordance with all State and Federal laws and regulations.
• Obtain and maintain all Federal CDL required documents and Drug & Alcohol programs.
• Oversee all Office supply ordering and cleaning.
• Helped troubleshoot issues and pending upgrade to the KRONOS workforce manager application.
• Worked through the entire System Development Life Cycle (SDLC) starting from the proposal to the implementation of the system.
• Well versed with modules from Kronos 8.1 Scheduling, Labor costing, Schedule changes and postings, accrual balance updates, vacation approvals, and timecard status changes can now be instantly delivered to the employee's device of choice be it smart phone, desktop, or KronosIntouch time clock.
• Maintained time & attendance system, including pay codes, pay rule, work rules, and accruals.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating, and Clocks like Kronos 4500.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.

Lead Kronos Consultant

Confidential, Burnsville, Minneapolis

Responsibilities:

• Installed Kronos 8.0 applications and upgraded Kronos database from 7.0 to 8.0 and responsible for performance and reliability of the Kronos systems. Extensive Experience on various Kronos modules like Workforce Timekeeper (WTK), Workforce Integration Manager, Workforce Device Manager (WDM), Setup Data Manager (SDM), Advanced Scheduler, forecasting and Kronos Workforce Central upgrade.
• Created Pay rules, Distributions, Wage Profiles, Labor levels and Labor Level Sets etc. Attendance History Import, Attendance Point Balance for time clock, PTO update based on perfect Attendance, redistribute Shutdown Pay and Time to Vacation Pay and Time.
• Worked with Kronos Workforce Scheduler, Timekeeper and Analytics for preparing dashboards, cubes, e-form etc. for store systems and operation division.
• Occupational/Management. Assisted SQL developers in writing Kronos queries using Workforce Integration Manager and worked with SQL developers to migrate the new configuration into a mass download for Kronos Application Systems.
• Worked on Data migration includes from SQL Server to SQL Server, SharePoint document library to SQL Server, and Excel to SQL Server.
• Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues. Customized pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance.
• Responsible for full cycle implementation of Kronos v7.0 and created and modified configuration setup including but not limited to access profile, pay rules, scheduler and advanced scheduler
• Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers. Familiarity with several other Timekeeping systems including Jentech time and Attendance, Stromberg Time and Attendance as well as Kronos Workforce Timekeeper versions 3x to 7.0 implementation and support.
• Worked on all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 6.1. Worked on Kronos 4500 Biometric & InTouch clocks.
• Installed and customized Stromberg Time and Attendance Software for corporate clients.
• Worked on employee engagement survey including org mapping, delivery, and customized reporting of data. Worked on the Maintenance and implementations of Time Clocks along with new and existing Kronos systems and software including Tele time.
• Worked as a Kronos Consultant to implement and configure Workforce Central Suite v.8 (Workforce Timekeeper, Accruals, Attendance and Leave, Workforce Integration Manager and Tele Staff) successfully for Department of Corrections.
• Configuration and maintenance of Data Collection Manager (DCM) for communication with over 250 Kronos wireless clocks. Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Managed and monitored interface between Kronos and Performance Based Compensation Tool to ensure drivers are paid in accordance to the rules applied to their region and Fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes
• Implemented software on several different platforms, including SQL, Windows 2000, NT, Novell, and Windows 9x. Successfully configured and rolled out Kronos 6.3 suite to 600 plus retail stores. Created and implemented store manager/district manager Kronos training for Kronos Scheduler.
• Developed Kronos Pay rules, Work rules, Pay-code Profiles, Pay-code, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and devices utilizing WDM and DCM.
• Worked on accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.0.
• Maintaining Kronos WFC 8.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central Configuration, Internal-WF Accrual core concepts and configuration.
• Gathered new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles'.

Sr. Kronos Consultant

Confidential, Troy, Michigan

Responsibilities:

• Worked on MS office, SQL Server 2014, 2012, 2008, 2005 and 2000. Good command over MS excel as well. Designed integrations and configures interfaces using both Kronos API's and SQL and develops code by creating and executing queries in both SQL and Oracle databases
• Automated business processes by setting up workflow notifications and scheduling reports. Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
• Gathered new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
• Responsible in reviewing high-volume timekeeping data using Kronos Timekeeping System. Facilitated the "to-be" phase discussions that will define processes, roles and responsibilities in addition to security of the Kronos products.
• Maintained KRONOS Pay Rules, Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules and Shifts as required by HR/PR. Responsible for installation, configuration and complete administration of different versions of SQL Server.
• Customized pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance. Created Pay rules, Pay codes/Distributions, Combined Pay code, Wage Profiles, Labor levels.
• Translated vendor and business requirements into flat file reports, working closely with vendor representatives, IT, and HR.
• Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• As a Kronos Analyst, I worked on implementing all building blocks of the Workforce Time and Attendance module as well configures the web server and app servers for the Kronos environment.
• Responsible for full cycle implementation of Kronos v6.3 and created and modified configuration setup including but not limited to access profile, pay rules, work rules, FAP, GDAP and scheduler.
• SQL experience in writing stored procedures, custom reports and providing database queries on the fly on a Kronos SQL DB. Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Experienced in configuration & customizations, including WIM, Navigator processes, Attestation, Global Time-Off Requests, Delegation, Advanced Scheduling, SDM (Record Manager), Accruals, Cutover Plans, System documentation.
• Assisted payroll staff with identifying potential cost-saving opportunities via Kronos configuration options and Best Practices. Gathered Business Rules, Functional Requirements and Non-Functional requirements of HR department for implementation of Kronos (Timekeeper, Attendance, Accruals, Activities).
• Provided training to clients on Kronos Time and Attendance software. Performed technical support via phone, remote communication software, and travel. Worked as SME for time and attendance policies and configuration best practices within ADP.
• Prepared the requirement documents to configure the Workforce Timekeeper and Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution. Creating and maintaining Application configuration related to Kronos Timekeeper and workforce scheduler.
• Managed support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues. Technical Support for Pay rule configuration and comparison testing with the KRONOS application suite.
• Created interfaces to import employees, labor levels, employee groups and to export employee's hours to Kronos HR and Payroll system. Building, testing and maintenance of Kronos 4500 full wireless Time clocks.

Kronos Analyst

Confidential, Ave Newport Beach, California

Responsibilities:

• Effectively communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos. Utilize SQL for one-time report requests and troubleshooting system issues. Performed SQL queries, updated, tracked and resolved technical challenges and Designed SQL queries to mine data, created reports and identified trends in data.
• Analyzed previous time pay rules, procedures and time applications of division or company. Pay Rule analysis dealt with understanding shift differential, overtime, holiday rules, accruals, reports and job transfer rates and identified change management issues and pay inconsistencies.
• Workforce Integration Manager: Supporting in the development of interfaces, deploying Analyzed user requirement and impact on exiting system caused by proposed changes and defined business needs.
• Have fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the Kronos Work Force Central.
• Worked on Upgradation, Configuration and implementation of Kronos Workforce Payroll, Benefits, Human Resources, and Workforce Central for Client. Time and Attendance module as well configures the web server and app servers for the Kronos environment
• Identified and corrected data set inconsistencies between HR and Timekeeping using Kronos. Worked on implementing all building blocks of the Workforce Time and Attendance module as well. Worked on web server and app servers for the Kronos environment.

Business Analyst

Confidential, Mineola, New York

Responsibilities:

• Interacted with the Subject Matter Experts (SMEs) and stakeholders at the JAR session, gathering business requirements to get a better understanding of client's business processes.
• Prepared BRD (Business Requirements Document), FRD (Functional Requirements Document) and N-FRD (Non-Functional Requirements Document.
• Actively involved in the creation of UML Sequence and Activity Diagrams for certain modules of the application in collaboration with design team by utilizing MS Visio.
• Worked on XML schemas for the Web Services and web methods while implementing SOA architecture.
• Audited data rows and columns for duplicates using MySQL, to eliminate information redundancy and time wasting. Conducted Joint Application Design (JAD) sessions for communicating with all project sponsors and stakeholders.
• Worked on Managing Custom Dashboards and designing of SDFC custom objects, custom fields, pick list, role-based page layouts, Workflow Alerts and Actions.
• Engaged in various business documents such as business Requirements Document (BRD), Functional Requirements Document (FRD), and Non-Functional Requirements Document (NFRD), business Process Documents, business Flow Documents, User Training Manuals, User Interface Specification
• Conducted current state study (AS-IS) which included data collection methodologies, data quality and data integration problems, data storage and infrastructure related issues and did GAP analysis.
• The Agile-scrum SDLC was used and, I participated in writing user stories to track requirements and used SharePoint to share and maintain the document versions.
• Resolved reported underwrote software issues from clients and internal teams regarding troubleshooting and any diagnosis.